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Symphony Reviews & Product Details

Symphony Overview

What is Symphony?

Symphony Communication software is designed for the financial services industry. There are 4 interconnected platforms; Messaging, Voice, Directory, Analytics. Symphony is trusted by over ½ million users and 1,000 institutions, including 10/10 of the world's largest investment banks. Symphony Messaging is an internal & external workplace chat app. The Federation feature enables off-channel messaging over WhatsApp, SMS, WeChat, and LINE, in compliance with financial industry requirements. The desktop and mobile app enables flexible working. Symphony Voice is the voice communication platform made for global finance. This includes the Cloud9 trader voice product which connects traders and trader-adjacent teams. The award-winning wireless turret phone alternative offers seamless deployment, rich features, in a fully cloud-native software as a service. The interconnected Symphony Directory feature enables you to search, find and contact financial counterparties in seconds.

Symphony Details
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Product Description

Symphony is a secure team collaboration messaging tool that allows users to communicate and share in a single workflow.


Seller Details
Year Founded
2014
HQ Location
New York, NY
Twitter
@Symphony
4,994 Twitter followers
LinkedIn® Page
www.linkedin.com
735 employees on LinkedIn®

MJ
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Recent Symphony Reviews

Kosha S.
KS
Kosha S.Enterprise (> 1000 emp.)
4.5 out of 5
"Easy to communicate across cross division"
The software helps to communicate across various division and also let know if a coworker is busy in a meeting, out of office or available. it is e...
Naga S.
NS
Naga S.Enterprise (> 1000 emp.)
4.5 out of 5
"Very effective and User friendly interface"
Mostly in smphony, i like the availability of muiltple features in the same place like voice solutions, messaging and mostly with the integrated so...
Sudarsan R.
SR
Sudarsan R.Enterprise (> 1000 emp.)
5.0 out of 5
"Symphony is best tool to comunicate"
Symphony is one of the best tool to communicate to other employees in the organization,mostly all the reputed organization s are using, which is ea...
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Symphony Media

Symphony Demo - Symphony Messaging and Cloud9 Trader Voice
Symphony Messaging; Desktop and Mobile. Cloud9 Voice; Desktop.
Symphony Demo - Cloud9 Trader Voice by Symphony
Cloud9, part of Symphony, is the leading cloud-based, compliance-enabling trader voice system. Cloud9 is an award-winning turret phone alternative that connects traders and trader-adjacent teams.
Symphony Demo - Symphony Messaging and Federation WhatsApp Integration
The Federation product for Symphony Messaging enables compliant off-channel messaging across platforms including WhatsApp, SMS, WeChat and LINE. Omnichannel workplace & client messaging improves client engagement
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39 Symphony Reviews

4.1 out of 5
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39 Symphony Reviews
4.1 out of 5
39 Symphony Reviews
4.1 out of 5

Symphony Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Kosha S.
KS
Associate
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Symphony?

The software helps to communicate across various division and also let know if a coworker is busy in a meeting, out of office or available. it is easy to chat and bring quick resolution to issues. It can also share snip and emojis or even create a group for large audience. Review collected by and hosted on G2.com.

What do you dislike about Symphony?

The downside of symphony is occasionally the system is down and lacks group call feature. Review collected by and hosted on G2.com.

What problems is Symphony solving and how is that benefiting you?

Quick resolution to issues across division without setting up a call. Easy to chat with co-worker on work progress. Group chats can solve open points without having to get on a call Review collected by and hosted on G2.com.

Naga S.
NS
Asscoiate
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Symphony?

Mostly in smphony, i like the availability of muiltple features in the same place like voice solutions, messaging and mostly with the integrated solutions which they offer, i used to save my time. Review collected by and hosted on G2.com.

What do you dislike about Symphony?

Bit lagging when it comes to its voice solutions. They can improve on that part even more in order to compete with the competitors Review collected by and hosted on G2.com.

What problems is Symphony solving and how is that benefiting you?

It has solved my communication problem s. By using symphony i used to connect with my colleagues , stakeholders very easily to fulfill my requirements to complete the office work Review collected by and hosted on G2.com.

Sudarsan R.
SR
Information Technology Officer
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Symphony?

Symphony is one of the best tool to communicate to other employees in the organization,mostly all the reputed organization s are using, which is easy to communicate across the companies,

Best part is that add group chat for communicating to discuss the issues and it's very user friendly I'm highly recomend to use this software tool Review collected by and hosted on G2.com.

What do you dislike about Symphony?

Honestly I don't have any dislikes but one thing I can say you can connect across the organization which might data leakge Review collected by and hosted on G2.com.

What problems is Symphony solving and how is that benefiting you?

To communicate within the employees and discuss with in the groups Review collected by and hosted on G2.com.

NS
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Symphony?

The best thing about Symphony is the ability to have end-to-end encryption, This is very important for secure communications with your clients about sensitive topics. Review collected by and hosted on G2.com.

What do you dislike about Symphony?

It is very expensive and remains difficult to learn. Review collected by and hosted on G2.com.

What problems is Symphony solving and how is that benefiting you?

Symphony is helping with communicating with clients with end-to-end encryption. For financial firms like ours, this is very important. Review collected by and hosted on G2.com.

Praveen M.
PM
Consultant
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Symphony?

Symphonies captivate with their intricate beauty, a powerful blend of instruments and emotions. Review collected by and hosted on G2.com.

What do you dislike about Symphony?

I can't dislike anything, but attending symphonies can be expensive. Review collected by and hosted on G2.com.

What problems is Symphony solving and how is that benefiting you?

Depending on the Symphony, it could solve overheating (consumer products) or improve secure communication (financial platform). Review collected by and hosted on G2.com.

Swati A.
SA
Senior Associate
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Symphony?

Arranging chats and conversations on the UI is amazing, it helps in keeping track of multiple conversations at one place. Easy to use interface. Better than teams. Review collected by and hosted on G2.com.

What do you dislike about Symphony?

Although it is a great tool, sometimes searching chats is difficult and can be improved. notification sounds and alert tones should be more professional and easy on ears Review collected by and hosted on G2.com.

What problems is Symphony solving and how is that benefiting you?

Connceting with team members who are not co-located, keeping track of conversations, have group chats, incident tickets resolution and profile search for users in the organization. Review collected by and hosted on G2.com.

Md Rashel H.
MH
Sales Marketing Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Symphony?

Texting application highlighting gatherings, record moves, stickers, tolls and some more. Simple to utilize and speak with associates. Broadcast accessible for refreshes and whoops. Review collected by and hosted on G2.com.

What do you dislike about Symphony?

Might have had a much easy to use ui. Web index isn't sufficient. Doesn't necessarily in all cases show every one of the outcomes when searchinf for a client. Review collected by and hosted on G2.com.

What problems is Symphony solving and how is that benefiting you?

It makes it simple for groups and people to interface thorugh texting for fast updates and short correspondences. Record move and screen capture sharing are added benefits. Review collected by and hosted on G2.com.

Nekkala N.
NN
Senior Manager ICT Projects/Operations/Innovations
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Symphony?

Most reliable,multi platform and secured platform Review collected by and hosted on G2.com.

What do you dislike about Symphony?

Very costly, web layouts to be improved,Macsupport to be done Review collected by and hosted on G2.com.

What problems is Symphony solving and how is that benefiting you?

It is our redundant tool , manages all of my events in one space from creation and registration through the communications.

multiple chats and group chats are ability to forward the massages. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Symphony?

Symphony brings all the useful features for collaboration in one place in the organisation. Its good messenging features , saving chat history and ease of access . Review collected by and hosted on G2.com.

What do you dislike about Symphony?

The application crashes sometimes and also the GUI experience for the user can be improved . Compared to other collaboration tools this tool can be further improved . Review collected by and hosted on G2.com.

What problems is Symphony solving and how is that benefiting you?

SYMPHONY is helping buisnesss to faster communication and collaboration in the teams . Also the useful features it comes up makes it more interesting to use frequently Review collected by and hosted on G2.com.

Aarron H.
AH
Quantity Surveyor
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Symphony?

collaboration with clients, and security.

ease of file sharing Review collected by and hosted on G2.com.

What do you dislike about Symphony?

clunky design, hard to navigate, simpler layout would be better, itegration in ms office aesthetics Review collected by and hosted on G2.com.

What problems is Symphony solving and how is that benefiting you?

relationships with clients. live working operations. teams integration Review collected by and hosted on G2.com.