Compare Slack and Webex Suite 
At a Glance
Market Segments
Small-Business (41.9% of reviews)
Enterprise (50.8% of reviews)
Entry-Level Pricing
$0.00
$0.00
Slack
Star Rating
(34,259)4.5 out of 5
Market Segments
Small-Business (41.9% of reviews)
Entry-Level Pricing
$0.00
Browse all 4 pricing plansWebex Suite
Star Rating
(18,346)4.2 out of 5
Market Segments
Enterprise (50.8% of reviews)
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Slack excels in instant messaging with a score of 9.5, making it a preferred choice for real-time communication. In contrast, Webex Suite scores 8.9 in this area, indicating that while it is effective, it may not match the immediacy and user experience that Slack offers.
- Reviewers mention that Slack's ease of use is rated at 9.1, which contributes to a smoother onboarding experience for new users. Webex Suite, with a score of 8.7, is still user-friendly but may require a bit more time for users to adapt to its interface.
- G2 users highlight Slack's superior task management features, particularly in task creation and assignment, which scored 9.0. Webex Suite, while functional, scored slightly lower at 8.7, suggesting that Slack may provide a more streamlined experience for managing tasks.
- Reviewers say that Slack's mobile application is rated 9.1, making it highly accessible for users on the go. Webex Suite's mobile app, rated at 8.7, is effective but may not offer the same level of convenience and functionality as Slack's mobile experience.
- Users on G2 report that Slack's integration capabilities are rated at 9.0, allowing for seamless connectivity with various third-party applications. Webex Suite, with a score of 8.7, offers integrations but may not be as extensive or user-friendly as those provided by Slack.
- Reviewers mention that Slack's communication tools, particularly its chat and discussion features, are highly rated at 9.5 and 9.3 respectively, making it a robust platform for team collaboration. Webex Suite, while effective, scores lower in these areas, indicating that Slack may better facilitate ongoing team discussions and interactions.
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Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Slack
Free Trial is available
Webex Suite
Free Trial is available
Ratings
Meets Requirements
9.2
28,509
8.9
14,512
Ease of Use
9.1
29,137
8.7
14,558
Ease of Setup
9.0
5,804
8.4
2,776
Ease of Admin
8.8
4,538
8.4
2,555
Quality of Support
8.8
19,451
8.5
11,596
Has the product been a good partner in doing business?
9.0
4,028
8.7
2,449
Product Direction (% positive)
8.7
27,839
7.8
13,974
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.9
222
Not enough data
8.7
218
Not enough data
8.7
216
Not enough data
8.7
216
Not enough data
8.3
214
Not enough data
8.6
212
Not enough data
8.7
210
Not enough data
8.6
208
Not enough data
Projects
8.7
210
Not enough data
8.5
205
Not enough data
8.0
203
Not enough data
8.5
205
Not enough data
8.5
199
Not enough data
8.3
200
Not enough data
8.4
199
Not enough data
8.2
196
Not enough data
8.2
196
Not enough data
8.4
192
Not enough data
8.4
191
Not enough data
Resource Management
8.4
192
Not enough data
8.5
190
Not enough data
8.6
193
Not enough data
Project Monitoring
8.6
191
Not enough data
8.5
190
Not enough data
8.6
192
Not enough data
Generative AI
7.8
174
Not enough data
7.8
175
Not enough data
Content Sharing
Not enough data
9.1
950
Not enough data
9.0
931
Not enough data
8.9
912
Collaboration
Not enough data
8.9
868
Not enough data
9.0
948
Not enough data
9.0
941
Not enough data
8.8
847
Not enough data
9.2
969
Functionality
Not enough data
8.8
851
Not enough data
9.0
949
Not enough data
8.9
854
Business Instant Messaging
9.1
12234
8.6
888
9.0
12726
8.8
991
8.6
12120
8.5
906
Business Instant Messaging
8.4
8623
8.9
954
8.1
8003
8.8
896
Business Instant Messaging
9.1
12056
8.7
847
9.2
11729
8.8
908
9.0
10182
8.7
815
Generative AI - Business Instant Messaging
7.5
254
8.8
10
AI - Business Instant Messaging
7.6
256
8.7
10
8.1
253
8.7
10
7.4
254
8.8
10
7.6
252
8.8
10
Visual Tools
Not enough data
8.7
26
Not enough data
9.0
24
Not enough data
8.6
26
Not enough data
8.9
26
Office Customization
Not enough data
9.2
26
Not enough data
8.9
25
Not enough data
9.0
24
Guest Tools
Not enough data
8.5
25
Not enough data
8.8
25
Not enough data
8.7
24
Collaboration Tools
Not enough data
8.9
25
Not enough data
8.9
26
Not enough data
9.1
26
Not enough data
9.1
25
Design Tools
Not enough data
8.9
327
Not enough data
8.8
326
Not enough data
8.6
284
Not enough data
8.7
289
Not enough data
8.9
306
Communication Tools
Not enough data
8.9
306
Not enough data
9.0
329
Integrations
Not enough data
8.8
262
Not enough data
9.0
329
Software Offering
Not enough data
8.8
327
Not enough data
9.2
362
Not enough data
9.0
347
Setup
9.2
186
Not enough data
9.1
186
Not enough data
9.0
183
Not enough data
9.0
184
Not enough data
Management
9.1
184
Not enough data
8.8
180
Not enough data
9.0
181
Not enough data
Generative AI
7.8
172
Not enough data
Presenter Tools
9.1
212
8.9
4824
8.8
217
8.5
4183
|
Verified
8.6
211
8.8
4536
|
Verified
8.8
213
8.9
5049
|
Verified
Conferencing Options
9.3
215
9.0
5188
|
Verified
9.2
219
9.0
5415
|
Verified
9.2
216
9.0
5331
|
Verified
Application Tools
8.7
211
8.8
4277
|
Verified
8.4
209
8.8
4833
|
Verified
8.8
214
8.7
4801
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Login Options
9.3
156
Not enough data
8.8
152
Not enough data
Productivity
8.5
143
Not enough data
8.8
145
Not enough data
8.9
145
Not enough data
8.4
142
Not enough data
8.5
143
Not enough data
Customization
9.0
144
Not enough data
9.2
146
Not enough data
9.0
144
Not enough data
Collaboration
Not enough data
8.9
17
Not enough data
8.8
17
Not enough data
8.7
17
Not enough data
8.9
17
Hardware
Not enough data
8.8
17
Not enough data
8.6
17
Security
Not enough data
8.8
17
Not enough data
8.4
17
Compatibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
9.0
259
Not enough data
9.0
256
Not enough data
8.7
253
Not enough data
Administration
8.9
258
Not enough data
8.8
256
Not enough data
9.4
260
Not enough data
Project management
8.9
259
Not enough data
8.6
257
Not enough data
8.7
259
Not enough data
8.6
252
Not enough data
8.7
255
Not enough data
8.6
251
Not enough data
8.5
252
Not enough data
Workload
8.6
248
Not enough data
8.9
251
Not enough data
8.6
250
Not enough data
8.7
248
Not enough data
Communication & Collaboration
9.3
251
Not enough data
9.1
250
Not enough data
9.3
253
Not enough data
Cost Management
8.4
247
Not enough data
8.5
248
Not enough data
8.5
246
Not enough data
Integration
8.8
249
Not enough data
8.5
247
Not enough data
8.5
243
Not enough data
Generative AI
7.8
239
Not enough data
7.9
241
Not enough data
Communication
9.4
257
Not enough data
9.2
259
Not enough data
8.9
254
Not enough data
8.9
254
Not enough data
9.1
254
Not enough data
Content & Documents
9.1
255
Not enough data
9.0
251
Not enough data
8.7
251
Not enough data
8.2
245
Not enough data
Controls
8.4
246
Not enough data
8.2
244
Not enough data
8.8
244
Not enough data
8.6
242
Not enough data
8.3
240
Not enough data
Project Management
8.5
242
Not enough data
8.5
242
Not enough data
8.6
242
Not enough data
8.8
241
Not enough data
Remote Collaboration
9.0
247
Not enough data
8.8
242
Not enough data
9.0
243
Not enough data
8.0
240
Not enough data
Generative AI
7.3
235
Not enough data
7.3
235
Not enough data
Collaboration Tools
9.2
747
9.0
10030
|
Verified
9.0
713
9.1
2836
|
Verified
8.6
664
8.8
2521
|
Verified
9.5
740
9.0
3064
|
Verified
8.9
680
9.0
2912
Meeting Coordination
8.9
685
8.7
9023
8.8
676
8.7
8515
|
Verified
9.0
678
8.7
8890
|
Verified
9.3
705
8.8
3041
|
Verified
Software Type
9.3
740
8.6
7622
|
Verified
9.0
709
8.8
2983
|
Verified
9.5
747
9.0
3128
|
Verified
Meeting Prep - AI Meeting Assistants
Not enough data
9.2
21
Not enough data
9.3
21
Not enough data
9.5
21
Meeting Automation - AI Meeting Assistants
Not enough data
9.3
21
Not enough data
9.1
21
Not enough data
9.1
21
Meeting Insights - AI Meeting Assistants
Not enough data
8.9
21
Not enough data
8.7
21
Not enough data
9.2
20
Accessibility - AI Meeting Assistants
Not enough data
9.1
20
Not enough data
9.0
20
Not enough data
9.3
20
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
8.7
226
Not enough data
8.7
212
Not enough data
8.6
193
Not enough data
9.0
240
Not enough data
8.9
241
Not enough data
8.6
131
Access
Not enough data
8.2
147
Not enough data
8.4
171
Not enough data
8.3
163
Advanced Features
Not enough data
7.9
119
Not enough data
8.2
120
Not enough data
8.6
164
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
9.0
142
Not enough data
8.9
158
Not enough data
9.0
101
Features
Not enough data
9.0
153
Not enough data
8.8
96
Not enough data
9.0
148
Not enough data
9.1
166
Not enough data
9.1
148
Not enough data
9.1
137
Categories
Categories
Shared Categories
Slack and Webex Suite are categorized as Business Instant Messaging, Screen Sharing, and Video Conferencing
Unique Categories
Slack is categorized as Project Collaboration, Work Management, Unified Workspaces, Workflow Management, Audio Conferencing, Project Management, Knowledge Base, and Enterprise Search Software
Webex Suite is categorized as Visual Collaboration Platforms, UCaaS Platforms, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, VoIP Providers, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.1%
Information Technology and Services
12.5%
Marketing and Advertising
8.7%
Internet
5.0%
Higher Education
3.5%
Other
55.3%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.5%
Other
61.2%
Most Helpful Reviews
Slack
Most Helpful Favorable Review
Verified User in Internet
I like the ability to stay up to date on internal conversations by subscribing to different channels. It keeps me in the know in real time, instead of waiting for a meeting to get updates. On a related note, it also declutters my email inbox, and makes...
Most Helpful Critical Review
Verified User in Internet
Integrations of third-party apps are limited; in their directory they have a few apps that can be easily integrated, however, not all give the expected results.
Webex Suite
Most Helpful Favorable Review
Lori R.
Verified User in Investment Management
I like Cisco webex meetnigs because it offers high definition video calls with very effective collaborative capabilities, it helps me to have better contact with my work group and to be better coordinated by sharing profiles and updating minutes.
Most Helpful Critical Review
Josh H.
Verified User in Marketing and Advertising
I dislike the lag. Seems like I have a lot of issues signing onto the service.
Verified User in Internet
I like the ability to stay up to date on internal conversations by subscribing to different channels. It keeps me in the know in real time, instead of waiting for a meeting to get updates. On a related note, it also declutters my email inbox, and makes...
Lori R.
Verified User in Investment Management
I like Cisco webex meetnigs because it offers high definition video calls with very effective collaborative capabilities, it helps me to have better contact with my work group and to be better coordinated by sharing profiles and updating minutes.
Verified User in Internet
Integrations of third-party apps are limited; in their directory they have a few apps that can be easily integrated, however, not all give the expected results.
Josh H.
Verified User in Marketing and Advertising
I dislike the lag. Seems like I have a lot of issues signing onto the service.
Alternatives
Discussions
How do I delete a channel in slack?
47 comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
Is Slack a good tool?
13 comments
BM
Slack adopts an interactive, open-conversation approach, enabling you to effortlessly connect with team members via chat or swiftly initiate huddles (audio...Read more
Is there a method for taking and saving private notes within Webex Meetings?
8 comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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