Compare ShipRocket and Shipsy 
At a Glance
Market Segments
Small-Business (80.9% of reviews)
Enterprise (51.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ShipRocket
Star Rating
(97)3.9 out of 5
Market Segments
Small-Business (80.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ShipRocketShipsy
Star Rating
(157)4.5 out of 5
Market Segments
Enterprise (51.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ShipsySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Shipsy excels in "Master Routing" with a score of 9.2, indicating a robust capability in optimizing delivery routes, while ShipRocket's routing features, although functional, score lower at 8.9, suggesting less sophistication in route management.
- Reviewers mention that Shipsy offers superior "Carrier Management" with a score of 9.3 for "Carrier Information," which allows for better oversight and selection of carriers compared to ShipRocket's score of 8.8, highlighting a potential gap in carrier options and management efficiency.
- G2 users note that Shipsy's "Customer Portal" feature scores an impressive 9.4, providing a seamless experience for customers to track orders and manage their deliveries, whereas ShipRocket's portal, scoring 8.7, may not offer the same level of user engagement and functionality.
- Users on G2 highlight Shipsy's "Analytics" capabilities, particularly in "Custom Reports" with a score of 9.2, which allows businesses to tailor their reporting needs, while ShipRocket's analytics features, scoring 8.6, may lack the depth and customization options that users desire.
- Reviewers mention that Shipsy shines in "E-commerce Platform Integration" with a score of 8.7, facilitating smoother operations for online businesses, while ShipRocket's integration capabilities, although adequate, score lower, indicating potential challenges in connecting with various e-commerce platforms.
- Users say that Shipsy's "Quality of Support" is rated at 8.8, reflecting a strong commitment to customer service, whereas ShipRocket's support rating of 7.7 suggests that users may experience longer response times or less effective assistance when issues arise.
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Pricing
Entry-Level Pricing
ShipRocket
No pricing availableShipsy
No pricing availableFree Trial
ShipRocket
No trial information availableShipsy
Free Trial is available
Ratings
Meets Requirements
8.5
81
8.8
129
Ease of Use
8.5
82
9.1
129
Ease of Setup
8.4
24
8.9
50
Ease of Admin
9.0
20
8.8
51
Quality of Support
7.7
80
8.8
129
Has the product been a good partner in doing business?
8.0
20
8.8
51
Product Direction (% positive)
8.4
82
9.3
119
Features by Category
Routing
Not enough data
9.2
24
Not enough data
8.9
23
Not enough data
9.1
22
Scheduling
Not enough data
9.3
21
Not enough data
9.0
21
Not enough data
9.1
22
Not enough data
9.3
24
Optimization
Not enough data
9.2
22
Not enough data
9.2
22
Not enough data
9.3
20
Analytics
Not enough data
9.5
22
Not enough data
8.9
22
Not enough data
9.5
22
Management - Multicarrier Parcel Management Solutions
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
8.7
5
Carrier Management
8.8
50
9.3
10
8.4
50
9.2
10
8.4
50
9.0
8
Freight Modes
8.3
47
9.4
6
7.9
50
9.7
6
8.4
50
9.4
6
Customer Management
8.7
49
9.4
6
8.6
49
9.3
7
8.4
48
Feature Not Available
Product Sales
8.7
40
Not enough data
8.5
39
Not enough data
8.6
39
Not enough data
8.2
38
Not enough data
Administration
8.7
39
Not enough data
8.9
41
Not enough data
8.0
37
Not enough data
8.7
36
Not enough data
8.5
36
Not enough data
Supply Chain Operations
Not enough data
9.2
24
Not enough data
9.3
28
Not enough data
9.1
23
Customer Management
Not enough data
9.4
27
Not enough data
9.3
29
Not enough data
9.3
25
Analytics
Not enough data
9.4
32
Not enough data
9.5
34
Not enough data
9.2
31
Fleet Optimization
Not enough data
8.7
17
Not enough data
8.8
17
Not enough data
8.6
16
Not enough data
9.6
17
Visibility
Not enough data
9.3
18
Not enough data
8.6
17
Not enough data
9.1
15
Transportation
Not enough data
9.4
15
Not enough data
Feature Not Available
Not enough data
9.4
13
Not enough data
9.3
16
Integrations
Not enough data
9.5
13
Not enough data
9.7
12
Not enough data
9.2
12
Analytics
Not enough data
9.6
14
Not enough data
8.9
12
Not enough data
9.6
13
Labels
Not enough data
8.9
22
Not enough data
9.0
21
Not enough data
8.8
20
Order management
Not enough data
8.8
26
Not enough data
8.6
19
Not enough data
9.1
17
Not enough data
8.9
22
Carrier and rate management
Not enough data
9.2
15
Not enough data
8.6
16
Not enough data
9.0
12
Inventory management
Not enough data
8.9
12
Not enough data
9.2
13
Not enough data
9.0
12
Reports
Not enough data
8.8
29
Not enough data
Feature Not Available
Not enough data
8.9
22
Visibility
Not enough data
Feature Not Available
Not enough data
8.7
25
Not enough data
8.3
20
Not enough data
9.1
31
Not enough data
8.6
27
Not enough data
8.9
28
Not enough data
9.0
24
Delivery
Not enough data
9.0
25
Not enough data
8.7
22
Not enough data
8.8
24
Not enough data
9.0
20
Workflow Automation
Not enough data
9.1
23
Not enough data
8.9
23
Not enough data
9.0
18
Not enough data
8.5
20
Network Management
Not enough data
Feature Not Available
Not enough data
8.9
21
Performance
Not enough data
Feature Not Available
Not enough data
9.1
21
Not enough data
9.0
21
Platform
Not enough data
9.2
25
Not enough data
9.1
21
Not enough data
9.2
21
Dispatching
Not enough data
8.9
47
Not enough data
8.6
45
Not enough data
9.0
48
Customer portal
Not enough data
9.0
54
Not enough data
8.8
51
Not enough data
8.8
53
Not enough data
8.8
53
Not enough data
8.8
53
Driver tools
Not enough data
8.9
49
Not enough data
9.1
51
Not enough data
8.9
48
Not enough data
9.1
44
Reports
Not enough data
9.0
53
Not enough data
8.6
47
Not enough data
8.7
46
Categories
Categories
Shared Categories
ShipRocket and Shipsy are categorized as Freight Management
Unique Categories
ShipRocket is categorized as Drop Shipping
Shipsy is categorized as 3PL, Supply Chain Visibility, Multicarrier Parcel Management Solutions, Route Planning, Shipping, Transportation Management Systems (TMS), and Last Mile Delivery
Reviews
Reviewers' Company Size
ShipRocket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shipsy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
16.0%
Apparel & Fashion
11.7%
Logistics and Supply Chain
10.6%
Marketing and Advertising
9.6%
Information Technology and Services
6.4%
Other
45.7%
Logistics and Supply Chain
47.1%
Retail
11.6%
Food & Beverages
5.8%
International Trade and Development
3.9%
Transportation/Trucking/Railroad
3.2%
Other
28.4%
Most Helpful Reviews
ShipRocket
Most Helpful Favorable Review
Verified User in Marketing and Advertising
Best part about it is that shiprocket gives us multuple shiping agents at one place without any minimum order unlike if you go to each individually
Most Helpful Critical Review
Verified User in Business Supplies and Equipment
I am trying to get details about my package from last 6 days but they doesn't have any details and the customer executive repeating only one thing that is "sorry for inconvenience " that's it.....apart of this they doesn't know any thing and they don't know...
Shipsy
Most Helpful Favorable Review
Noorul Nawaz S.
Verified User in Telecommunications
This is really a customer centric company and most importantly the kind of support which is being provided by them is something that makes them a leader among all others companies.
Most Helpful Critical Review
Verified User in Textiles
they don't have any reputed forwarders, there depends on our forwarders
Verified User in Marketing and Advertising
Best part about it is that shiprocket gives us multuple shiping agents at one place without any minimum order unlike if you go to each individually
Noorul Nawaz S.
Verified User in Telecommunications
This is really a customer centric company and most importantly the kind of support which is being provided by them is something that makes them a leader among all others companies.
Verified User in Business Supplies and Equipment
I am trying to get details about my package from last 6 days but they doesn't have any details and the customer executive repeating only one thing that is "sorry for inconvenience " that's it.....apart of this they doesn't know any thing and they don't know...
Verified User in Textiles
they don't have any reputed forwarders, there depends on our forwarders
Alternatives
Discussions
Is Shiprocket a good company?
2 comments
FS
no Shiprocket is scammer company. he makes fool to all clients. Dont trust.Read more
ShipRocket has no more discussions with answers
we would like have interface between our ERP (SAP) and SPOT (for trading) with Shipsy - this needs to be discussed once we have received approval to subscribe to Shipsy.
1 comment
Official Response from Shipsy
Hi Qamar,
Yes, absolutely. Will be happy to connect and provide you with more details regarding the integration. Could you please drop in an email to...Read more
What does Shipsy do?
1 comment
JC
Shipsy helps you to track you Import and Export shipment being shipped in containers via Sea Route.Read more
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