project44 Reviews & Product Details

The partnership from the P44 team both in improving our current visibility and data and being receptive our needs as a customer has been huge for us as an organization.

The platform has been very easy to navigate both as a visual and reporting tool that i use on a daily basis. Review collected by and hosted on G2.com.

There is not one particular thing i could call out, like any software there are always going to be exceptions and one offs, but our p44 is always availiable to help us through them Review collected by and hosted on G2.com.

I like the easy handling of project44 and the information I receive about the movement platform. It's particularly good that the manual effort in tracking shipments is minimized. Additionally, I appreciate that project44 is directly connected to our SAP, allowing real-time data from the ships to be integrated directly into our DMS or ERP system, thus saving resources. Review collected by and hosted on G2.com.

Unfortunately, it is not as we imagined it, and that is unacceptable. It was originally promised that we could track rail shipments like sea freight and air freight transports, but that was not possible due to restrictions, and the alternative solution doesn't really work. The service providers are too weakly positioned on this topic. Additionally, the integration of topics like the live positions of Hapag is missing. There are issues with the integration in the parcel area with various carriers and interfaces, for example, it doesn't work so well with DHL, which is a major disadvantage for us. Review collected by and hosted on G2.com.

From a product perspective, we appreciate that P44 continuously invests in improvements and innovation. Their efforts to develop solutions that enhance performance, provide detailed analytics for better carrier insights, and explore advanced technologies such as AI for automation demonstrate a strong commitment to progress and efficiency.

On the service side, we value P44’s openness and flexibility in supporting our needs. Initiatives such as organizing workshops and facilitating meetings with us and carriers directly help address operational challenges and strengthen collaboration. This proactive approach contributes significantly to our daily business success. Review collected by and hosted on G2.com.

From a product perspective, one of the main challenges is the lack of easily accessible, user-friendly instructions for carriers. Frequent personnel changes on the carrier side, especially among those responsible for tracking and tracing, often lead to knowledge gaps. Having concise, clear guidelines prominently available on the homepage would greatly improve usability and reduce onboarding issues.

Regarding the service, responses from the support team can sometimes be overly technical or high-level, making it difficult for end users to understand the required actions. Additionally, resolution times are often longer than expected, even for relatively simple issues such as TMS disconnections that should require minimal effort to fix. Improving clarity in communication and accelerating response times would significantly enhance the overall experience. Review collected by and hosted on G2.com.

I find project44 to be a strong platform with good communication with our support team. I particularly value the ease with which we can upload data using both API and flat file over mail, and I appreciate the broad scope of their online platform movement. I also like how easily we can onboard uploading parties and the various options available to create our own views. Additionally, I enjoy the seafreight tracking feature, especially the ability to update clients on ETAs. Review collected by and hosted on G2.com.

Our biggest grievance is losing the flat file download over mail for shipment updates since that is our current way of working. Review collected by and hosted on G2.com.

I really appreciate how project44 continues to introduce new features with the end user in mind. This is valuable because the new options help us pinpoint different issues within our supply chain, which greatly enhances our operational efficiency. I also love the integrability of project44 into our internal systems, which significantly reduces our need for manual tracking. Being able to seamlessly integrate with our systems means we can streamline many processes, reducing time and effort spent on tracking shipments manually. Moreover, the continuous updates and new features provide us with tools that keep pace with the challenges and demands of supply chain management. Review collected by and hosted on G2.com.

I have issues with the door deliveries and the tracking of imported ocean containers via trucking through project44, as these features don't perform as well as I would hope. Additionally, the information provided by project44 sometimes doesn't make 100% sense, and there seems to be no mechanism on the project44 side to proactively research why this information isn't always accurate. This lack of proactive investigation into data accuracy is concerning. Review collected by and hosted on G2.com.

I genuinely appreciate project44's exceptional customer service, as their issue resolution times are incredibly efficient, making my experience hassle-free. I am impressed with the full detail container tracking page, which provides comprehensive insights that are vital for operational transparency. The insights section is another standout feature for me, as it allows an in-depth investigation of specific vessel occurrences, providing critical data for decision-making. Additionally, the ability to compare the performance of cargo journeys by destination or region is very valuable, delivering detailed performance metrics that enhance strategic planning. I also admire how the data delivered is very close to real-time, which significantly aids in making timely decisions. The initial setup process was smooth, thanks to the excellent support from customer service, facilitating a seamless transition to using project44. Lastly, the integration with Microsoft Dynamics 365 is flawless, allowing automatic reports to be sent to project44, thus enhancing workflow efficiency. Review collected by and hosted on G2.com.

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I really appreciate how project44 takes complex data and breaks it down into useful insights, making it extremely valuable for my operations. The platform’s capability to simplify complicated information allows me to understand transit times efficiently and make informed decisions about lane choices for shipping. Furthermore, I find the dashboard to be incredibly user-friendly and clean, which enhances my experience by presenting all the necessary information in an easy-to-understand format. n addition, the initial setup of project44 was quite straightforward, largely due to the assistance from their customer support team, who made the process seamless. Their support has been instrumental in getting us started smoothly, ensuring that everything was set up properly from the beginning. Review collected by and hosted on G2.com.

There is nothing to dislike about the platform. Review collected by and hosted on G2.com.

I really appreciate project44 for providing a comprehensive platform that makes it easier to track trucks across Europe by consolidating many carriers and hauliers in one place. The visibility and detailed reports offered by project44 are aspects I find very valuable as they enhance transparency and information accessibility. Additionally, the fast and responsive customer service is a great benefit, as it ensures any issues or queries I have are addressed promptly and effectively. The initial setup of project44 was fine and went smoothly without major issues, which was a relief and allowed for efficient onboarding. Overall, these features contribute to a seamless user experience, significantly enhancing operational efficiency and productivity in my work. Review collected by and hosted on G2.com.

I am looking for future advancements and more clarity on tracking route causes in project44. Specifically, when a vehicle fails to have tracking or doesn't meet required standards, there should be alerts to warn our operations team that a truck isn't being tracked. Review collected by and hosted on G2.com.

I find project44 incredibly valuable for tracking shipments on a large scale, which is essential for my needs. The built-in exception reporting feature is particularly helpful, providing visibility into any issues that arise, thus allowing for quicker resolutions. I greatly appreciate the customer service offered by project44; the representatives are attentive to my concerns and consistently work towards finding effective solutions. Additionally, the data accuracy is impressive, ensuring that I can trust the information provided. project44’s expansive carrier network is another strong point, giving me access to a wide range of options and enhancing overall efficiency. Review collected by and hosted on G2.com.

I dislike that project44's search feature has limitations on the number of shipments that can be copied and pasted simultaneously. This restriction means that I often have to break down my searches into smaller batches, which can be time-consuming and reduces efficiency when managing large-scale shipment tracking. Review collected by and hosted on G2.com.

In addition to its main feature of providing tracking updates for different transports heading to various destinations, I appreciate the customer support service, especially the assistance from our customer success manager Vinod Vidhyadharan . He is always willing to help whenever I encounter issues with the carriers and is ready to join a call with me or the carriers whenever necessary. Review collected by and hosted on G2.com.

I would really appreciate the chance to access the Data Quality Report, particularly the Truckload Quality section, through the API or by connecting directly to the underlying database. This could have helped me integrate the data to our WMS / TMS systems. Review collected by and hosted on G2.com.