---
title: Descartes Aljex Reviews
meta_title: 'Descartes Aljex Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 434 reviews by the users' company size, role or industry
  to find out how Descartes Aljex works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 434
  scale: '5'
date_modified: '2026-07-07'
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  name: Distribution
  url: https://www.g2.com/categories/distribution
---

# Descartes Aljex Reviews
**Vendor:** Descartes Systems Group  
**Category:** [Transportation Management Systems (TMS)](https://www.g2.com/categories/transportation-management-systems-tms)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 434
## About Descartes Aljex
Descartes Aljex™ is the premier SaaS-based transportation management platform for brokers and 3PLs. Descartes Aljex™ is a scalable cloud-based transportation management system (TMS) that hosts a sizable network of brokers, 3PLs, shippers, and intermodal users who seamlessly and automatically orchestrate millions of freight shipments every year.



## Descartes Aljex Pros & Cons
**What users like:**

- Users appreciate the **ease of use** with Descartes Aljex, highlighting its simple learning curve and user-friendly interface. (64 reviews)
- Users appreciate the **intuitive interface and strong automation** of Descartes Aljex, enhancing their freight management efficiency. (31 reviews)
- Users appreciate the **intuitive user interface** of Descartes Aljex, enhancing efficiency and simplifying logistics tasks. (22 reviews)
- Users value the **enhanced efficiency** of Descartes Aljex, streamlining logistics with improved automation and an intuitive interface. (20 reviews)
- Users appreciate the **simplicity and ease of use** of Descartes Aljex, making it a robust and intuitive choice. (18 reviews)
- Load Management (17 reviews)
- Users appreciate the **efficient tracking** capabilities of Descartes Aljex, streamlining processes and improving organization. (14 reviews)
- Navigation Ease (13 reviews)
- Carrier Management (12 reviews)
- Document Management (10 reviews)

**What users dislike:**

- Users find the **slow speed** of Descartes Aljex frustrating, especially when managing large data sets. (12 reviews)
- Users report **slow performance** with Descartes Aljex, experiencing delays and occasional hangs during invoicing. (10 reviews)
- Users find the **design issues** with Descartes Aljex to be dated, causing challenges for new users and workflows. (9 reviews)
- Users find Aljex to be **not user-friendly** due to frequent logouts and limitations on load management. (8 reviews)
- Users find the **complex usability** of Descartes Aljex challenging, especially for new users and less tech-savvy individuals. (7 reviews)
- Users report **lagging issues** with Descartes Aljex, affecting performance, save times, and reliability during use. (6 reviews)
- Users find the **outdated interface** of Descartes Aljex frustrating and lacking modern technological features for better control. (6 reviews)
- Poor Interface Design (6 reviews)
- Tracking Issues (6 reviews)
- Users face **load management issues** that complicate operations and can slow down their workflow significantly. (5 reviews)

## Descartes Aljex Reviews
  ### 1. Good application for managing carrier and customer data, loading publications, and creating invoices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charanjeet S. | Client billing specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about Descartes Aljex?**

industry and doesn't fully comprehend the marDescartes Aljex has strong automation features and an intuitive user interface. These elements increase overall efficiency, significantly simplify complex logistics tasks, and reduce the rate of manual errors. The invoicing feature is wonderful, and public private files are a great option.It would be simple for Ket to use.

**What do you dislike about Descartes Aljex?**

software speed when it's not performing at its best.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Before Aljex, I had to prepare and distribute bills to customers by hand. Aljex has automated that process for me; I just need to examine the relevant documentation and the application will take care of everything, including making and delivering bills to clients.

  ### 2. Outstanding logistics software, particularly for Invoicing and managing customer & carrier data

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kuljinder S. | Executive Accounts, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 09, 2025

**What do you like best about Descartes Aljex?**

Invoicing system is too good, where we can save the documents with invoicing and direct email to bunch of customer on the same time

**What do you dislike about Descartes Aljex?**

Nothing, but sometimes working slow. Otherwise all good.

**What problems is Descartes Aljex solving and how is that benefiting you?**

To increase operating efficiency, the Descartes Aljex TMS automates and simplifies daily freight broker tasks. For Invoicing it is very easy software in my life.

  ### 3. A work in progress

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 09, 2025

**What do you like best about Descartes Aljex?**

Aljex does make the booking and tracking truck process easier. The colors are easy to tell the difference in statuses and it is easy to use. Because we use this software everyday, it has become an easier process overall.
Additionally, we have worked closely with the customer support team on any issues we have and they seem to handle changes well.

**What do you dislike about Descartes Aljex?**

While the process is easier, this seems like a work in progress. We have had multiple issues with overall slowness with the product, and while customer support has helped us, there are still some things that remain overall not what we want. We still don't have the rate confirmation changes we asked for, we still struggle with overall slowness, and we thought these are things we would have solved after over a year of implementation. Upon getting this software, we were told there are things that we should be able to utilize, but the split screen option still doesn't work well, multiple shipments mix up money, and there are just too many outages when updates come out. Every update seems to slow down Aljex, to a point where one morning we had to use the beta version, which worked well as a placeholder, but is something that shouldn't happen.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Aljex solved the problem of an updated TMS. We had an older system that worked but desperately needed updating, and that is what Aljex offered. It brings our TMS into the future.

  ### 4. Great TMS that isn't super attractive but does what you need!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 28, 2023

**What do you like best about Descartes Aljex?**

I like all of the features and integration.

**What do you dislike about Descartes Aljex?**

What is least helpful is the GUI, it's a complete mess and unattractive. Buttons are incredibly small and the interface just isn't intuitive for beginners.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Organizing loads and keeping track of their status. It keeps me on top of all of my drivers and ultimately lets me communicate effectively with my customer.

  ### 5. A Logistics Accounting Perspective

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rafael D. | Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 09, 2025

**What do you like best about Descartes Aljex?**

The integration capabilities it has make seamless connections with accounting and operations for real-time access to financial data and shipments.

As an accountant, the customizable reports Aljex provides are very insightful for me to analyze department reports, whether for accounting or operations.

The user-friendly interface layout is much easier to navigate, and it allows others to quickly pick up and learn from it.

**What do you dislike about Descartes Aljex?**

Occasional sync issues were a problem; some technical updates made some pre-existing processes more complicated, or we had to shift to a different system just for that feature. (Aljex Classic)

If you're not knowledgeable with Excel, you might use Aljex's internal reporting, which can be a little complex and overwhelming with information.

**What problems is Descartes Aljex solving and how is that benefiting you?**

As an accountant, it aids me in accounting duties when it comes to recording, processing, and billing both customers and carriers. Being Excel-friendly, I am able to create my own reports with Excel to make assumptions or strategic analyses for the company.

  ### 6. EASY TO USE, ALWAYS EFFECTIVE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fernando O. | DISPATCHER, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 07, 2025

**What do you like best about Descartes Aljex?**

I love the platform, its simple, easy to use, and even if you do not know how to use it, you can learn super quick.
I use it all day, and it works perfectly, also the customer support is really good, in my experience I have never had issues or glitches while I am using it.

**What do you dislike about Descartes Aljex?**

That sometimes you need to save your pro# a lot of times to make more changes to the same pro#, for example, if i am adding a leg, and adding the pick up time, i need to save the pick up time first or it will not let me add the leg, it just takes a couple seconds and you get used to it but it would be good if we would be able to update everything and save it once without any problem.

**What problems is Descartes Aljex solving and how is that benefiting you?**

It helos us bill, have track of all our containers and the status of each one, withouth aljex it would be very complicated to have track of everything.

  ### 7. Aljex is all what you need for freight

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joel A. | Capacity Support, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 06, 2024

**What do you like best about Descartes Aljex?**

Aljexy is very complete, has all integrations needed specially with Macropoint, frendly user interface, accesible everywhere and the most important, relieable.

**What do you dislike about Descartes Aljex?**

I wish Aljex would have a phone directory for each carrier, so you just hit in contacts and the whole list with names and numbers that belong to the carrier (dispatch, drivers, etc) would expand and can be filled out in the field.

It would be nice if also you can open separated loads in separated tabs within Aljex not in the browser. Customer Support on weekends takes a bit longer, not sure if they have 24/7.

**What problems is Descartes Aljex solving and how is that benefiting you?**

After switiching from another TMS to Aljex it feels more easy to work, before you were not able to check the loads from your phone or ipad/tablet, now you have have a look while traveling, this is just an small benefit from a bunch that Aljex offers.

  ### 8. Very user friendly

**Rating:** 3.5/5.0 stars

**Reviewed by:** Lisa T. | Freight Broker, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2025

**What do you like best about Descartes Aljex?**

Its easy to use - tracks what needs tracking

**What do you dislike about Descartes Aljex?**

wish it forced completion of fields.  We have some incomplete entries and when folks just keep recreating the loads - fields are blank that would be helpful for the users to have.  This is not a software issue, more of a data entry one.  If fields were mandatory it would take care of that.

**What problems is Descartes Aljex solving and how is that benefiting you?**

I am new to this side of the industry - I found integrating into this role simple for the software use.  Its very user friendly.  Easy to see what loads I want to, filter it how I want to see it.  I use multiple windows and it would be nice if I could have different views on the home screen for each monitor so I can filter one and see my stuff, and on another see all for this office.

  ### 9. Review on Descartes Aljex

**Rating:** 5.0/5.0 stars

**Reviewed by:** Williams T. | Logistics Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 18, 2025

**What do you like best about Descartes Aljex?**

It's very easy to use and help me do my tasks more efficiently everyday. It has a number of features that help me prepare paperwork needed for a shipment.

**What do you dislike about Descartes Aljex?**

It's hard to learn in the beginning and it's slow sometimes.

**What problems is Descartes Aljex solving and how is that benefiting you?**

It helps me prepare Rate Conformations for Carriers as well as the BOL's for the customers. It is an efficient way to prepare paperwork needed for a shipment.
It also helps you keep a track of all your shipments.
It has all your data saved within the Pro for that specific shipment.

  ### 10. My In Total review on Aljex

**Rating:** 1.5/5.0 stars

**Reviewed by:** Deep S. | Logistics Associate, Logistics and Supply Chain, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 14, 2025

**What do you like best about Descartes Aljex?**

This is a best cloud based transport management system, I came across before we were using a different system which was complex. What I would suggest feature wise is,
One Automated system is there 
Other one is simple carrier management system user can opt for.

**What do you dislike about Descartes Aljex?**

That I would say when it comes to customize the things on your own way there is no such option for that which can make it more complex.

Also cost perspective is there.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Mostly managing the client data and transportation data and management of it. As it is complex to keep track of data when shippment are going to happen it solves all those problems by keeping data at one place.

  ### 11. Aljex "A great platform for Freith management"

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anna K. | Sales Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 17, 2024

**What do you like best about Descartes Aljex?**

It is very useful when we make shipments and keep a  complete track and customer and carrier information at one place only. It notifies time to time and keeps me upto date.

**What do you dislike about Descartes Aljex?**

It works pretty well, however the instruction on the shipment page should be a bit large

**What problems is Descartes Aljex solving and how is that benefiting you?**

It solves the problem of keeping a track of all the shipments manually, as we now do not have to note down all shipments, it shows every shipments separately and keeps me updated. Also it shows the Macro Point tracking accurately.

  ### 12. Definitely Improved Our Processes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lindsey S. | Manager, Office Administration, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 15, 2025

**What do you like best about Descartes Aljex?**

I'm in accounting and I like the factor profiles and ability to assign a factor to a carrier. That function streamlined out carrier payments from what we previously had. I also like the customer support. I find them to be knowlegeable and prompt.

**What do you dislike about Descartes Aljex?**

Even though I can appreciate the data integrity reasons behind it,  I dislike that there is not a function to unrealse a load once it's released. I think people with certain permissions (like accounting or managers) should be able to unrelease a load. The biggest problem for me with this is that if a carrier sends in a valid receipt or accessorial charge request and we've already released the load to accounting, there is no way to update a rate con.  I have to have an Adobe subscription so I can manually edit/update the rate con. It's important for cash flow that we keep loads flowing through to be invoiced so this happens every couple days at least.

**What problems is Descartes Aljex solving and how is that benefiting you?**

We brought Descartes on so we could scale - it allows us to manage more transactions with the same amount of staff.

  ### 13. volume processing of shipments

**Rating:** 5.0/5.0 stars

**Reviewed by:** joann b. | Transportation Supervisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2022

**What do you like best about Descartes Aljex?**

we can keep track of all customer's shipments on one screen, or sort to make tracking and processing easier

**What do you dislike about Descartes Aljex?**

everything works well, there are no dislikes I can think of

**Recommendations to others considering Descartes Aljex:**

ask to try it, you will want to use it for your business needs

**What problems is Descartes Aljex solving and how is that benefiting you?**

with about 150 shipments a day, passing the information from one shift of employees to the next is a breeze and no need to keep any other tracking for the shipments

  ### 14. Logistics user friendly software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Import and Export | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 26, 2025

**What do you like best about Descartes Aljex?**

Well we have using this software for quite a while now and for different purposes.

First I will have to say that Aljex is fast as compared to other software. It has a osm features to sync your files from your selected folder so you don't have to worry about keeping that so many places Also it keep track of payment details such as I can keep a track of payments all this can be tracked on load section.

Also all the details and documents are at one place like customer details and carrier details as well as shippment details. Also I share multiple documents easily.

**What do you dislike about Descartes Aljex?**

There is missing feature to duplicate multiple loads at once instead of that there is only option do one at a timewhich is time consuming.
Also for low end system your might get lag I have faced on my low end device which is not a problem but it can be optimised according to the use.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Descartes Aljex is solving many problems for us like freight management is much simple now just like a day to day task, By automating routine task it saves a lot time and effort. Also chance of error are much lower now . The integrated tools provided are much sufficient for us. Also cost effective.

  ### 15. Excellent software for the logistics needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Olga Y. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 07, 2025

**What do you like best about Descartes Aljex?**

Aljex is very convenient giving you opportunity to perform lots of operations in a moment, with very big functionality for all departments, starting from the order entry team to billing. It will take you a moment to get information on what's going on today, or how your company performed yesterday, last week, month, etc. The connection to the boards is highly useful - you can only post all your loads momentarily but also get all analytics from there. Highly recommend it!

**What do you dislike about Descartes Aljex?**

I can't find any unnecessary functionality - probably there are some functions, but I simply do not use it in my work, it doesn't mean others do not use it. I love Aljex.

**What problems is Descartes Aljex solving and how is that benefiting you?**

A lot of them. Fopr example, when we are providing our bids to our cisutomers, we use Aljex lane pricing, as well as it's easy to look through the ratse we've been covering the lanes for.

  ### 16. best option at booking loads.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alberto V. | Logistics Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 09, 2024

**What do you like best about Descartes Aljex?**

this is the best software at the time to handle your loads. is safe, fast, intuitive, ease to use and friendly.

**What do you dislike about Descartes Aljex?**

At this point I really woul like to ad more filters. but it is good as it is now.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Aljex is helping me to handle all my load documentation and billing so is easeir for me to run acurate reports when I need it.

  ### 17. Survey for Aljex Macopoint

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff S. | Freight Broker, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 02, 2024

**What do you like best about Descartes Aljex?**

I am using Aljex from last 4 years and it's user friendly and quick. I have multiple shipments sometimes, so I like repeat shipment feature mostly that let me to make multiple loads without any hassle.

**What do you dislike about Descartes Aljex?**

Aljex refreshes itself sometimes and gets logged out , rest is good.

**What problems is Descartes Aljex solving and how is that benefiting you?**

I can know my drivers location without calling him again and again and can make BOL's and rate con's PDF's easily.

  ### 18. Full of Capabilities but needs some very much needed updating

**Rating:** 4.0/5.0 stars

**Reviewed by:** Andrew M. | National Account Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 07, 2025

**What do you like best about Descartes Aljex?**

I like how easy it is to create and build BOLs and Ratecons. The experience is quite smooth and I have never had an issue with freezing, delays, or crashes. It is very easy to design the load board to work efficiently how you like it.

**What do you dislike about Descartes Aljex?**

I dont like that once you mark a load picked up by mistake there is no way to take it off. The look is very ancient looking and should be a customer portal option avaible for LTL and FTL. This would allow our customers the option to have "control" and transparency.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Sending ratecons, tracking, BOLs, and load management. It is a very organized board that allows each rep to separate themselves and organize their daily tasks. Which loads still need coverage, updates, etc

  ### 19. Never down, always improving, great training, wonderful integrations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeffrey C. | Freight broker agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2025

**What do you like best about Descartes Aljex?**

I've used many different systems from the free ones to MG and Aljex is by far the most dependable, intuitive system I've used.

**What do you dislike about Descartes Aljex?**

As the end user and not the implementer or administrator I do not have any dislikes.

**What problems is Descartes Aljex solving and how is that benefiting you?**

integrated tracking, carrier management, time savings, simple interface.

  ### 20. very dispatch friendly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kelvin D. | agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 15, 2025

**What do you like best about Descartes Aljex?**

It parrells with DAT , removes lots of excess paper work.

**What do you dislike about Descartes Aljex?**

that DAT sometimes has a problen intergrating

**What problems is Descartes Aljex solving and how is that benefiting you?**

I can honestly say i havent had enough problems to need support

  ### 21. Review on aljex.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ritika S. | freight broker, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 03, 2024

**What do you like best about Descartes Aljex?**

Its easy to use.
multiple features.
Every trucking document can generated.

**What do you dislike about Descartes Aljex?**

Aljex software is good but it is slow sometimes.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Its very easy to use and efficient.

  ### 22. user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Muhamed M. | Head of operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2024

**What do you like best about Descartes Aljex?**

It is not complicated. Everything on the same place. Easy to onboard someone. Integration goes smoothly. ETC

**What do you dislike about Descartes Aljex?**

Maybe to input easier way to configure your own dashboard. It kind of gets to be rough sometimes.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Almost everything about managing freight and moving loads.

  ### 23. One Page Interface

**Rating:** 4.0/5.0 stars

**Reviewed by:** Matt D. | Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 08, 2025

**What do you like best about Descartes Aljex?**

Generally, building/booking a load can be done from a single screen.

**What do you dislike about Descartes Aljex?**

Sometimes running reports can be tedious.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Having all loads easily accessible on one screen, removing the need to keep a separate spreadsheet.

  ### 24. Stable, user friendly, very pleasant interface.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bob O. | Head of accounting and administration, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2025

**What do you like best about Descartes Aljex?**

Reporting options and user friendly enviroment.

**What do you dislike about Descartes Aljex?**

I don`t like the fact that when the invoice is printed, its not automaticaly filed in the private folder.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Its easy to use and train new users, billing is very simple and straight forward.

  ### 25. Easy and Effective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Susan K. | Freight Broker, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 15, 2025

**What do you like best about Descartes Aljex?**

User Friendly easy to navigate when building a load or looking for an open load.

**What do you dislike about Descartes Aljex?**

Searching for old loads, clicking on calanders or only being able to look 365 days at a time.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Not Sure

  ### 26. TMS with good features and easy interface

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Descartes Aljex?**

Aljex is reliable software to track all the loads, timely updates, documents, for a new user it is very easy to get hold on it as interface is userfriendly

**What do you dislike about Descartes Aljex?**

overall good, tracking is updated after little time, live tracking maybe best for one

**What problems is Descartes Aljex solving and how is that benefiting you?**

This helps to records documents of loads handles which make easy as documents will save in this software

  ### 27. Best Program to Use in the Trucking World

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley B. | Accounting Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2024

**What do you like best about Descartes Aljex?**

I love how easy it is to use this program. Everything is laid out and very user friendly. I love how it works to apply payments from customers and how easy it is to pull reports. It's easy to imput notes for others to find and read. It's been a great program for our trucking world. I use it everyday for work.

**What do you dislike about Descartes Aljex?**

There's really no dislikes to it other then reports not running when someone else is in a load but other than that, no problems.

**What problems is Descartes Aljex solving and how is that benefiting you?**

It's an easy way to apply our customer payments and it's been great building what we need to import from another program that we use to make applying payments much easier.

  ### 28. Best solution for consolidating all data

**Rating:** 5.0/5.0 stars

**Reviewed by:** Babal K. | Logistics coordinator, Logistics and Supply Chain, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2024

**What do you like best about Descartes Aljex?**

Aljex provides speed and security to our Data 
Easy to operate and generate the new Data 
Can daily save client and drivers details in it. 
Customer support is really helpful.

**What do you dislike about Descartes Aljex?**

Some options need to introduce in aljex like Port Fee , Pier pass fee , Driver assist . 
Don't show specific details on Rate con's Like Number oif pallets Pallet size etc,.

**What problems is Descartes Aljex solving and how is that benefiting you?**

It shows the Graphical representation of customer Loads. 
Actionable insights are really good in Aljex. 
It's a speedy software to record our Day to day activities

  ### 29. Very easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kimberly G. | Freight broker, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 29, 2022

**What do you like best about Descartes Aljex?**

I had never used Aljex before joining Freight Tec's team. Training was super simple - I got the hang of it very quickly, much easier than other systems I've used.

**What do you dislike about Descartes Aljex?**

I can't think of anything I dislike about Aljex, to be honest.

**What problems is Descartes Aljex solving and how is that benefiting you?**

When Aljex isn't working, it's usually for a short time. Their tech support is quick to resolve issues. It makes my office more productive to have short services interruptions when they arise!

  ### 30. Issues we had with Aljex

**Rating:** 2.5/5.0 stars

**Reviewed by:** Mark W. | Senior Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2025

**What do you like best about Descartes Aljex?**

For operations, system seems to work well.

**What do you dislike about Descartes Aljex?**

The AR, AP and reports are not good, accurate or reliable.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Operations team has better ease of use for building and implementing carriers/dispatch/load coverage.

  ### 31. Solid Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 16, 2025

**What do you like best about Descartes Aljex?**

User-friendly, relatively quick, doesn't require a bunch of inputs and remembers/autofills past info.

**What do you dislike about Descartes Aljex?**

I dislike how the carrier MC disappears if I can't stick them on the load. This leads to me having to re-ask for MC as I go to other steps to get setup.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Organizing all my loads and keeping me up to speed. I enjoy being able to check my Commish report in real time.

  ### 32. Great software to build loads and operate in general. Easy to use and easy to setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** David A. | broker, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2024

**What do you like best about Descartes Aljex?**

everything is so nice and simple to wotk with, so self explainatory. Like the updates on thw email and you can access all information with your team without creating different accounts

**What do you dislike about Descartes Aljex?**

Inability to track in real time and amount of emails when you setup tracking

**What problems is Descartes Aljex solving and how is that benefiting you?**

Helping me to understand where is teh cargo so i can have piece of mind and my customer

  ### 33. BEST TMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pete S. | TEAM LEAD, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2023

**What do you like best about Descartes Aljex?**

The efficeincy of sorting loads by color and overall structure of data display.

Aljex is easy to use features are well intergreated and quickly available.

Customer support is great and easy. 

I use it daily to create to loads and manage my freight.

There is ease of intergratin and implention of feature set

**What do you dislike about Descartes Aljex?**

I dislike nothing aljex is my work software and i love it to the core

**What problems is Descartes Aljex solving and how is that benefiting you?**

Aljex helps me mangage my loads be it truckload LTL load or drayage load in a partucialy manaer where i can acess everythign with just few clicks.

  ### 34. Aljex

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 02, 2025

**What do you like best about Descartes Aljex?**

Everything can be scheduled on one screen. Easy to learn.

**What do you dislike about Descartes Aljex?**

Character limitations in fields. No time window. Only one box to enter a time. So cannot enter open/close times. Need to manually release orders to go to invoices.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Helps with LTL shipping by allowing me to enter multiple skid dimensions and then, creating a bol

  ### 35. Great All Around Dispatch System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Liz R. | Office Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 07, 2025

**What do you like best about Descartes Aljex?**

The ease of use, everything is at your fingertips. The integration with outside sites, make it an even more versatile program.

**What do you dislike about Descartes Aljex?**

Nothing that I can think of, I have used Aljex for years, and always liked it.

**What problems is Descartes Aljex solving and how is that benefiting you?**

We haven't had an issues with Descartes Aljex, if something does happen, they support group gets on it very quickly.

  ### 36. Organized, Thorough, Easy-to-use Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Parker S. | Carrier Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 07, 2025

**What do you like best about Descartes Aljex?**

I like that information in Aljex is highly organized which makes it easy to keep track on everything you're working on.

**What do you dislike about Descartes Aljex?**

very minor things such as when you add a note to a shipment, if you add another one soon after, it deletes the first one

**What problems is Descartes Aljex solving and how is that benefiting you?**

Not problems, but they help us manage our information

  ### 37. Seamless

**Rating:** 5.0/5.0 stars

**Reviewed by:** D.J. W. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2023

**What do you like best about Descartes Aljex?**

Aljex is a very clean and clear-cut TMS. Functionality is great and dependability is unmatched!

**What do you dislike about Descartes Aljex?**

Not very pretty but functional. The software appears dated on the eye test.

**What problems is Descartes Aljex solving and how is that benefiting you?**

It helps with billing, CRM, and load management.

  ### 38. Super easy to learn it and very well planned for accessing information

**Rating:** 4.5/5.0 stars

**Reviewed by:** JOSEPH M. | Freight Broker, Enterprise (> 1000 emp.)

**Reviewed Date:** April 02, 2025

**What do you like best about Descartes Aljex?**

I love the fact that it automatically refreshes with updated information

**What do you dislike about Descartes Aljex?**

not sure it its and Aljex issue.. but sometime if a driver is doing 2 loads from the same place it marks him loaded/delivered etc

**What problems is Descartes Aljex solving and how is that benefiting you?**

easy to manage large load list by just downloading excel report etc

  ### 39. Excellent software! I've used several and this is the best so far!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 02, 2025

**What do you like best about Descartes Aljex?**

It has an excellent layout. Everything on one screen.

**What do you dislike about Descartes Aljex?**

Sometimes it doesn't save all the work I've done building a load. Very frustrating.

**What problems is Descartes Aljex solving and how is that benefiting you?**

The speed at which I can build a load and have it load a carrier is way better than other TMS systems I've used.

  ### 40. very easy to use and keeps everything organized

**Rating:** 5.0/5.0 stars

**Reviewed by:** drew V. | Owner/Operator, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2023

**What do you like best about Descartes Aljex?**

all my shipments are in one place and super easy to use

**What do you dislike about Descartes Aljex?**

wish there were other options to attach files to shipments to elivate having to do extra emails.

**What problems is Descartes Aljex solving and how is that benefiting you?**

no more printing out paper for shipments. Its all on one screen and able to access wherever I am at anytime.

  ### 41. Very easy to navigate

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Package/Freight Delivery | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2022

**What do you like best about Descartes Aljex?**

Aljex is simple due to being web-based. Most functions are available in the main order screen.

**What do you dislike about Descartes Aljex?**

BOL instrucions prints with double spacing and character returns. Sometimes orders can time out and data can be lost if orders arent saved.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Unsure at this time

  ### 42. A system designed to succeed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 22, 2024

**What do you like best about Descartes Aljex?**

It understands the brokerage business. Not only does it do it well, but it continues to innovate with new features. It helped us better understand our customer needs with built in features we never knew we needed. Super easy to use, and the customer support is second to none.

**What do you dislike about Descartes Aljex?**

Only hiccup we have, which is found in most TMS systems is not being able to seperate which customers are factored and which are billed directly. However we have found a solution for it with a 3rd party integration.

**What problems is Descartes Aljex solving and how is that benefiting you?**

We had a issue of rapid growth, and not being able to handle the IT side of adding and managing users very simply on the cloud. Aljex was able to fill that gap for us, and now we can add unlimited users within minutes and customize every single permission without any IT backrgound.

  ### 43. GOOD TOOL FOR WORKING

**Rating:** 4.5/5.0 stars

**Reviewed by:** CARLOS G. | LOGISTICS COORDINATOR, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2025

**What do you like best about Descartes Aljex?**

IT IS EASY TO USE AND IT IS PRETTY SIMPLE TO AKNOOWLEDGE

**What do you dislike about Descartes Aljex?**

SOMETIMES IT GLITCHES AND IT COULD BE FRUSTRATING FOR SOME EMPLOYEES

**What problems is Descartes Aljex solving and how is that benefiting you?**

SOMETIMES IT SEEMS LIKE IT IS ACTING WEIRD SPECIALLY IN THOSE BUSY DAYS AT THE OFFICCE

  ### 44. FEASIBLE AND SAFE TO USE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ariana D. | Sales Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 03, 2024

**What do you like best about Descartes Aljex?**

The best feature is tracking for all drfivers, never faces any issues with tracking of shipment, My team creates more than 60 shipments per day  and i never get any complanit for ALJEX, It is extremley easy to access and keeps the track of all the shipments in a proper manner, It gives us every possible options to add for Tarps, w/ slides. They have the best and the most easy interagtion in the market, the customer support is availble 24/7. The software is very easy to implement even when i get a new agent on board.

**What do you dislike about Descartes Aljex?**

All good so far. Nothing bad or annoying till date.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Macropont is the best feature i would say, It makes extremlty easy for me to track the current loaction and i do not have to call the driver or dispatcher every second hour for an update.

  ### 45. Fast, consistent, reliable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meho D. | Freight Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 07, 2025

**What do you like best about Descartes Aljex?**

Simple interface, user friendly, secured, really good customer support, easy integration.

**What do you dislike about Descartes Aljex?**

Sometimes can be a bit slow, but Its a complex system, so that is totally normal

**What problems is Descartes Aljex solving and how is that benefiting you?**

Integrating load tracking and freight information in one, using only one window helps with producitvity

  ### 46. I don’t like how you can’t enter check calls, and daily progress in a coherent manner

**Rating:** 3.5/5.0 stars

**Reviewed by:** Matthew  S. | Agent for D&L Transport, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2024

**What do you like best about Descartes Aljex?**

I like the feature when you are on the homepage, you can put the cursor over a load and it will tell you different aspects of the load without clicking into

I like how loads are automatically posted to DAT

**What do you dislike about Descartes Aljex?**

I do not like that you cannot put in a check call and it will calculate the miles and distance from the receiver for you

I think it is a little too complex of a system as well

**What problems is Descartes Aljex solving and how is that benefiting you?**

It's quick and easy to enter in customers for the system, which I like...

It takes steps out of the process when I have a load in that they are automatically posted to  DAT

  ### 47. Very user friendly and efficient program!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anna E. | Independent Freight Agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2022

**What do you like best about Descartes Aljex?**

I am able to find all information I need in a timely manner and it is easy to find. Very organized and user-friendly. It helps me to be more efficient and more profitable.

**What do you dislike about Descartes Aljex?**

I wish I could duplicate multiple loads at once instead of just one at a time. If this could be changed, it would help me save time when entering loads into the system.

**Recommendations to others considering Descartes Aljex:**

I definitely would recommend

**What problems is Descartes Aljex solving and how is that benefiting you?**

Aljex helps keep my current and past shipments organized by customer or lane data. I am also able to research past lanes and what carriers hauled for those lanes.

  ### 48. Billing purpose, extracting AP/AR reports and posting the payments

**Rating:** 5.0/5.0 stars

**Reviewed by:** Puneet G. | Accounts executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about Descartes Aljex?**

It is a useful and a very helpful software which helps me extract the AR/AP reports and post the payments on each load/shipment via different modes. Apart from that it helps in tracking the payment history and timeline. Reports generated from Aljex helps in reconciling the records with the other accounting software.

**What do you dislike about Descartes Aljex?**

It slows down the browser and hangs the system. Also, whether the payment has been made to a carrier or it's factoring is not be specified on the software after the payment has been issued.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Aljex helps me to keep a record of every shipment. Documents for both the client and the carrier can be uploaded on the software which saves a lot of time and effort. Apart from that the shipments can be tracked in the system later very easily, whenever required, as it creates a unique PRO number for each load/shipment. The best part being that these PRO numbers can also be VOIDED (cancelled) if a shipment has been or gets cancelled after the initial booking.

  ### 49. "The Future of Logistics: Descartes Aljex Evaluation"

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jordan A. | Freight Broker, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about Descartes Aljex?**

Descartes Aljex is its intuitive interface combined with powerful automation features. These elements significantly simplify complex logistics tasks, reduce manual errors, and enhance overall efficiency. The real-time tracking and comprehensive reporting tools provide valuable insights, enabling informed decision-making and optimizing freight management operations effectively.

**What do you dislike about Descartes Aljex?**

Descartes Aljex is that its initial setup and customization can be time-consuming and may require a steep learning curve for new users. Additionally, while the platform is robust, it can sometimes be overwhelming due to its extensive features, potentially leading to underutilization if not properly trained on all functionalities.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Descartes Aljex is solving several key problems in freight management, including inefficient manual processes, lack of real-time tracking, and fragmented logistics data. By automating routine tasks, it reduces errors and saves time, allowing for more efficient operations. Real-time tracking ensures visibility and control over shipments, enhancing reliability and customer satisfaction. The integrated reporting tools provide comprehensive insights, aiding in better decision-making and strategic planning. These benefits collectively improve overall productivity, reduce operational costs, and enhance service quality, making logistics management more streamlined and effective.

  ### 50. Great product, easy to use for a beginner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 24, 2024

**What do you like best about Descartes Aljex?**

It is very simple to use. Coming into this industry new and learning was a great thing and no issues of understanding it.

**What do you dislike about Descartes Aljex?**

Wish there were more options that were not blocked by our company that would allow me to have access to additional reports

**What problems is Descartes Aljex solving and how is that benefiting you?**

It is allowing our team to have access to our freight with our carriers and allows for us to be able to track and trace and know when things are being delivered or missing something.


## Descartes Aljex Discussions
  - [is this system being upgraded](https://www.g2.com/discussions/is-this-system-being-upgraded) - 1 comment, 1 upvote
  - [What is Descartes Aljex used for?](https://www.g2.com/discussions/what-is-descartes-aljex-used-for) - 3 comments

- [View Descartes Aljex pricing details and edition comparison](https://www.g2.com/products/descartes-aljex/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-07+15%3A14%3A52+-0500&secure%5Bsession_id%5D=ecdff901-4e35-40d8-a25d-cf631d1b2064&secure%5Btoken%5D=bdd47bcd2ffa8ae949788c653a9a2a7493d582322ed8fff0c0a9259148aec482&format=llm_user)
## Descartes Aljex Integrations
  - [Comdata](https://www.g2.com/products/comdata/reviews)
  - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews)
  - [Descartes MyCarrierPortal](https://www.g2.com/products/descartes-mycarrierportal/reviews)
  - [Epay Manager](https://www.g2.com/products/epay-manager/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [project44](https://www.g2.com/products/project44/reviews)
  - [Truckstop Load Board](https://www.g2.com/products/truckstop-load-board/reviews)

## Descartes Aljex Features
**Carrier Management**
- Carrier Information
- Evaluation
- Performance

**Fleet Optimization**
- Load Optimization
- Route Planning
- Carrier Selection
- Tracking

**Freight Modes**
- Definitions
- Pricing
- Selection

**Visibility**
- Notifications
- ETAs
- In Transit

**Customer Management**
- Customer Portal
- Quotes
- Documents

**Transportation**
- Modes
- Yard Management
- Freight Invoice
- Planning

**Integrations**
- Warehouse management systems
- ERP Systems
- Accounting

**Analytics**
- Performance
- Driver performance
- Actionable insights

## Top Descartes Aljex Alternatives
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