Introducing G2.ai, the future of software buying.Try now
Compare ShipBob and ShipHero 
Featured Products
At a Glance
Market Segments
Small-Business (88.7% of reviews)
Small-Business (84.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Month
ShipBob
Star Rating
(121)3.7 out of 5
Market Segments
Small-Business (88.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ShipBobShipHero
Star Rating
(186)4.4 out of 5
Market Segments
Small-Business (84.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ShipHero excels in overall user satisfaction, boasting a significantly higher G2 Score compared to ShipBob. Users appreciate its intuitive interface and the ability to manage complex warehouse operations effectively, making it a preferred choice for businesses looking to streamline their logistics.
- Users say that ShipBob offers a quick integration process, which is particularly beneficial for small businesses. One reviewer highlighted how easy it is to connect ShipBob with other systems, enhancing their fulfillment strategy and ensuring timely order dispatch.
- According to verified reviews, ShipHero shines in scalability, accommodating businesses of various sizes. Users noted that it effectively manages inventory for both small teams and larger operations, making it a versatile solution for growing companies.
- Reviewers mention that while ShipBob has a strong focus on user-friendly setup, some users find it challenging to meet specific workflow needs. This can lead to configuration difficulties, which may hinder its effectiveness for certain businesses.
- Users highlight ShipHero's robust support quality, with many praising the responsiveness and helpfulness of the support team. This level of service contributes to a smoother experience, especially during the initial implementation phase.
- G2 reviewers note that ShipBob's recent updates and feature improvements have positively impacted user experience, with one user stating that the platform is continuously evolving. However, the lack of recent reviews compared to ShipHero may indicate a need for more user engagement and feedback.
Pricing
Entry-Level Pricing
ShipBob
No pricing availableShipHero
Standard Plan - Warehouse Management Software for Scaling Brands
Contact Us
Per Month
We give you the tools to quickly master your eCommerce operations with a cloud-based software solution trusted by eCommerce and retail brands of all shapes and sizes. Comprehensive features for Inventory, Orders, Pick Pack & Ship and Returns, designed and built for eCommerce brands.
- eCommerce Channel Syncing
- Inventory Location & Management
- Manage Multiple Warehouses
Free Trial
ShipBob
No trial information availableShipHero
No trial information availableRatings
Meets Requirements
7.8
99
8.4
157
Ease of Use
7.9
100
8.6
163
Ease of Setup
8.6
46
8.2
129
Ease of Admin
8.4
38
8.7
101
Quality of Support
7.5
99
8.5
157
Has the product been a good partner in doing business?
7.4
37
8.9
101
Product Direction (% positive)
7.4
90
8.8
151
Features by Category
Administration
8.6
21
Not enough data
8.5
20
Not enough data
Inventory Control
7.7
19
Not enough data
7.5
18
Not enough data
Omni-Channel
8.3
22
Not enough data
8.3
22
Not enough data
8.3
22
Not enough data
8.1
21
Not enough data
Supply Chain Operations
8.0
61
8.5
88
7.5
58
7.7
75
7.8
62
8.6
89
Customer Management
7.8
58
8.2
83
7.7
59
8.2
86
7.4
59
7.4
81
Analytics
7.4
53
7.6
77
7.8
64
8.0
85
6.8
53
7.3
80
Labels
Not enough data
8.7
106
Not enough data
8.2
98
Not enough data
8.6
102
Order management
Not enough data
8.8
101
Not enough data
8.9
104
Not enough data
8.9
106
Not enough data
9.0
106
Carrier and rate management
Not enough data
8.4
86
Not enough data
8.4
91
Not enough data
8.4
84
Inventory management
Not enough data
7.9
95
Not enough data
7.8
82
Not enough data
8.0
81
Reports
Not enough data
8.5
100
Not enough data
8.4
101
Not enough data
8.0
91
Multichannel inventory management
8.4
18
Not enough data
8.3
16
Not enough data
8.2
16
Not enough data
3PL inventory management
8.5
18
Not enough data
8.2
18
Not enough data
8.8
20
Not enough data
Inventory Management
8.6
22
Not enough data
Feature Not Available
Not enough data
8.3
19
Not enough data
8.0
17
Not enough data
7.8
20
Not enough data
Inventory Management Platform Features
9.1
25
8.8
98
9.0
26
8.4
94
9.0
26
8.5
97
8.7
24
7.9
95
9.1
26
8.5
96
8.8
26
8.3
87
8.7
24
7.3
87
8.6
27
8.7
97
7.8
21
7.4
85
8.5
27
8.4
92
Warehouse Definition
8.8
23
8.7
99
8.8
23
8.1
95
8.3
23
8.0
88
Logistics
7.9
20
7.6
78
8.4
24
8.2
98
8.5
24
9.0
100
Analytics
7.9
24
8.5
95
7.0
21
7.9
92
7.7
20
7.7
81
Inventory Management
8.3
21
8.0
90
8.4
18
8.0
91
Inventory Management Platform Features
9.1
25
8.8
98
9.0
26
8.4
94
9.0
26
8.5
97
8.7
24
7.9
95
9.1
26
8.5
96
8.8
26
8.3
87
8.7
24
7.3
87
8.6
27
8.7
97
7.8
21
7.4
85
8.5
27
8.4
92
Categories
Categories
Shared Categories
ShipBob and ShipHero are categorized as 3PL and Warehouse Management
Unique Categories
ShipBob is categorized as Inventory Control and Retail Distributed Order Management Systems
ShipHero is categorized as Shipping
Reviews
Reviewers' Company Size
ShipBob
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ShipHero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
20.0%
Consumer Goods
14.8%
Health, Wellness and Fitness
13.9%
Food & Beverages
13.0%
Apparel & Fashion
7.8%
Other
30.4%
Logistics and Supply Chain
20.7%
Warehousing
15.6%
Consumer Goods
11.7%
Retail
11.2%
Apparel & Fashion
10.1%
Other
30.7%
Alternatives
Discussions
Is ShipBob a good company?
1 Comment
CW
ShipBob Is a tech company NOT a shipping company. They don't care about your products or your store. They care about filling shelves of 3rd party warehouses...Read more
ShipBob has no more discussions with answers
Is ShipHero a 3pl?
2 Comments
AR
ShipHero has 2 lines of business, one is a 3PL and one is software for warehouses.Read more
How do you handling inventory In and Out efficiently
1 Comment
ND
Hello Umar,
Thank you for reaching out.
This is a big question! Many things. Feel free to email hello@shiphero.com and our team will...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
