Compare SAP SuccessFactors and Workday HCM 
At a Glance
Market Segments
Enterprise (70.2% of reviews)
Enterprise (75.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
SAP SuccessFactors
Star Rating
(676)3.9 out of 5
Market Segments
Enterprise (70.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SAP SuccessFactorsWorkday HCM
Star Rating
(1,345)4.0 out of 5
Market Segments
Enterprise (75.0% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Workday HCMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SAP SuccessFactors excels in its "Benefits Administration" feature, scoring 8.9, which reviewers mention provides a comprehensive platform for managing employee benefits effectively. In contrast, Workday HCM, while still strong at 8.5, is noted by users to have slightly less intuitive navigation in this area.
- Reviewers mention that Workday HCM shines in "Quality of Support," achieving a score of 8.1, with many users praising the responsiveness and helpfulness of the support team. SAP SuccessFactors, with a score of 7.6, has received feedback indicating that support can be slower to respond during peak times.
- G2 users highlight the "Employee Self Service" capabilities of SAP SuccessFactors, particularly the "Web Portal" feature, which scored 8.8. Users appreciate its user-friendly interface. Conversely, Workday HCM's self-service options, while rated at 8.1, are described by some users as less customizable.
- Users on G2 report that Workday HCM's "Workflow Automation" feature, scoring 8.7, is particularly robust, allowing for seamless integration of various HR processes. In comparison, SAP SuccessFactors, with a score of 8.4, is noted to have fewer automation options, which can lead to more manual processes.
- Reviewers mention that SAP SuccessFactors has a strong "Compliance" feature, rated at 8.7, which users say helps organizations stay compliant with regulations effectively. Workday HCM, while still competent at 8.3, is noted by some users to have less comprehensive compliance tracking tools.
- Users report that Workday HCM's "Performance Management Integration" feature, scoring 8.5, is highly regarded for its ability to align employee goals with organizational objectives. SAP SuccessFactors, with a score of 8.6, is also strong but users mention that its integration with other performance tools can be cumbersome at times.
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Pricing
Entry-Level Pricing
SAP SuccessFactors
No pricing availableWorkday HCM
No pricing availableFree Trial
SAP SuccessFactors
No trial information availableWorkday HCM
Free Trial is available
Ratings
Meets Requirements
8.2
496
8.6
1,075
Ease of Use
7.7
503
8.2
1,089
Ease of Setup
7.0
179
7.3
222
Ease of Admin
7.3
178
7.4
209
Quality of Support
7.6
421
8.1
828
Has the product been a good partner in doing business?
7.7
171
8.0
192
Product Direction (% positive)
7.0
473
8.0
1,058
Features by Category
Core HR
8.7
130
8.5
340
8.3
102
8.7
305
Feature Not Available
8.3
183
8.4
110
8.3
285
Feature Not Available
8.3
237
Feature Not Available
8.5
287
Generative AI
Feature Not Available
Feature Not Available
Platform
7.6
152
|
Verified
7.4
165
7.8
141
|
Verified
8.0
139
8.0
137
|
Verified
8.0
132
8.2
167
|
Verified
8.2
168
7.9
176
|
Verified
8.5
168
7.8
142
|
Verified
7.9
139
7.6
175
|
Verified
8.3
162
7.7
172
|
Verified
8.5
166
Employee Self Service
Not enough data
8.8
346
|
Verified
Not enough data
8.6
303
|
Verified
Not enough data
8.1
231
Administration
Not enough data
8.8
253
|
Verified
Not enough data
8.7
310
|
Verified
Not enough data
9.0
311
|
Verified
Not enough data
8.6
191
|
Verified
Not enough data
8.7
249
|
Verified
Not enough data
8.5
157
|
Verified
Not enough data
8.8
248
|
Verified
Not enough data
8.9
247
Not enough data
8.9
240
Taxes
Not enough data
8.7
195
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integration
Not enough data
8.3
150
|
Verified
Not enough data
8.7
192
|
Verified
Not enough data
8.3
144
|
Verified
Not enough data
8.5
185
|
Verified
Platform
Not enough data
8.5
276
|
Verified
Not enough data
8.6
284
|
Verified
Not enough data
8.6
299
|
Verified
Not enough data
8.6
252
|
Verified
Benefits Administration Platform Features
Not enough data
8.6
293
Not enough data
8.5
265
Not enough data
8.1
163
Not enough data
Feature Not Available
Not enough data
8.8
252
Not enough data
8.7
285
Not enough data
8.6
174
Not enough data
8.3
197
Benefits Administration Platform Features
Not enough data
8.6
293
Not enough data
8.5
265
Not enough data
8.1
163
Not enough data
Feature Not Available
Not enough data
8.8
252
Not enough data
8.7
285
Not enough data
8.6
174
Not enough data
8.6
273
Not enough data
8.3
197
Not enough data
8.4
165
Not enough data
8.1
18
Not enough data
8.3
20
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
7.6
152
|
Verified
7.4
165
7.8
141
|
Verified
8.0
139
8.0
137
|
Verified
8.0
132
8.2
167
|
Verified
8.2
168
7.9
176
|
Verified
8.5
168
7.8
142
|
Verified
7.9
139
7.6
175
|
Verified
8.3
162
7.7
172
|
Verified
8.5
166
Automation
8.5
54
Not enough data
Logistics
8.8
52
Not enough data
8.7
52
Not enough data
8.5
50
Not enough data
Management
8.5
49
Not enough data
8.6
53
Not enough data
8.9
60
Not enough data
8.8
56
Not enough data
8.7
54
Not enough data
9.1
58
Not enough data
8.7
58
Not enough data
Monitoring
8.3
46
Not enough data
8.4
48
Not enough data
8.7
54
Not enough data
Processing
Not enough data
8.3
22
Not enough data
8.4
19
Not enough data
8.7
20
Not enough data
8.6
19
Compliance
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
8.1
19
Integration
Not enough data
8.6
23
Not enough data
8.2
19
Not enough data
8.1
17
Reporting
Not enough data
8.5
16
Not enough data
8.5
16
Not enough data
8.6
18
Customization
8.2
47
Not enough data
8.4
54
Not enough data
HR Content
8.7
50
Not enough data
8.4
48
Not enough data
8.6
49
Not enough data
Logistics
8.5
45
Not enough data
8.7
56
Not enough data
7.8
37
Not enough data
Management
8.2
39
Not enough data
8.8
52
Not enough data
8.5
49
Not enough data
8.6
53
Not enough data
8.6
54
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Basics
8.6
58
Not enough data
8.4
51
Not enough data
8.2
54
Not enough data
Additional Functionality
8.4
57
Not enough data
8.5
48
Not enough data
8.3
50
Not enough data
Content
8.5
48
Not enough data
8.5
51
Not enough data
Recruiting and Onboarding
7.9
109
|
Verified
Not enough data
8.0
107
|
Verified
8.0
187
8.3
114
|
Verified
Not enough data
Platform
7.6
152
|
Verified
7.4
165
7.8
141
|
Verified
8.0
139
8.0
137
|
Verified
8.0
132
8.2
167
|
Verified
8.2
168
7.9
176
|
Verified
8.5
168
7.8
142
|
Verified
7.9
139
7.6
175
|
Verified
8.3
162
7.7
172
|
Verified
8.5
166
Platform Functionality
7.9
109
|
Verified
Not enough data
8.0
110
Not enough data
8.0
107
|
Verified
8.0
187
8.3
114
|
Verified
Not enough data
Platform
7.6
152
|
Verified
7.4
165
7.8
141
|
Verified
8.0
139
8.0
137
|
Verified
8.0
132
8.2
167
|
Verified
8.2
168
7.9
176
|
Verified
8.5
168
7.8
142
|
Verified
7.9
139
7.6
175
|
Verified
8.3
162
7.7
172
|
Verified
8.5
166
Operations
Not enough data
8.6
22
Not enough data
8.8
20
Not enough data
8.6
19
Not enough data
8.9
21
Not enough data
8.6
17
Platform
8.3
84
Not enough data
8.2
81
Not enough data
8.4
92
Not enough data
8.3
101
Not enough data
8.4
78
Not enough data
8.6
96
Not enough data
7.9
82
Not enough data
8.1
97
Not enough data
8.3
100
Not enough data
8.4
79
Not enough data
Benchmarking and Equity - Compensation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.6
152
|
Verified
7.4
165
7.8
141
|
Verified
8.0
139
8.0
137
|
Verified
8.0
132
8.2
167
|
Verified
8.2
168
7.9
176
|
Verified
8.5
168
7.8
142
|
Verified
7.9
139
7.6
175
|
Verified
8.3
162
7.7
172
|
Verified
8.5
166
Platform Basics
Not enough data
8.7
56
Not enough data
8.4
48
Not enough data
8.9
61
Platform Content
Not enough data
8.9
59
Not enough data
8.6
62
Not enough data
8.7
64
Platform Additional Functionality
Not enough data
8.5
54
Not enough data
8.5
56
Not enough data
7.8
44
Not enough data
8.6
46
Not enough data
8.0
40
Not enough data
8.7
46
Not enough data
8.4
50
Performance reviews
8.3
76
|
Verified
8.2
43
|
Verified
8.1
77
|
Verified
7.8
41
|
Verified
8.6
77
|
Verified
8.4
48
|
Verified
Goals
8.6
82
|
Verified
8.5
44
|
Verified
8.4
76
|
Verified
8.3
39
|
Verified
Feedback
8.2
73
8.1
41
|
Verified
8.2
73
7.9
39
7.9
67
|
Verified
7.6
32
7.7
58
7.4
14
Data
8.1
84
|
Verified
8.5
44
|
Verified
8.4
83
|
Verified
8.5
43
|
Verified
Career pathing
8.5
11
Not enough data
8.0
11
Not enough data
Opportunity matching
7.9
11
Not enough data
7.7
11
Not enough data
Analytics and integrations
7.6
11
Not enough data
7.7
11
Not enough data
7.3
10
Not enough data
Basic Features
Not enough data
Not enough data
Not enough data
Not enough data
Risk Mitigation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Core Features - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
People Analytics - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Improvement - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
8.2
77
7.6
99
8.1
100
8.3
131
7.9
86
7.9
107
7.8
92
7.7
113
7.9
90
7.7
114
Candidate Management
7.7
100
8.1
125
7.8
91
8.0
117
8.0
99
8.2
133
7.9
81
7.7
95
7.6
92
8.1
123
8.2
87
8.0
111
7.7
79
7.7
96
8.0
82
7.7
99
Platform
7.6
152
|
Verified
7.4
165
7.8
141
|
Verified
8.0
139
8.0
137
|
Verified
8.0
132
8.2
167
|
Verified
8.2
168
7.9
176
|
Verified
8.5
168
7.8
142
|
Verified
7.9
139
7.6
175
|
Verified
8.3
162
7.7
172
|
Verified
8.5
166
Platform Content
8.1
73
Feature Not Available
8.3
81
8.3
185
8.4
83
8.6
185
8.3
65
8.1
79
8.3
76
8.5
152
8.2
72
8.4
139
Platform Additional Functionality
8.4
86
8.5
116
8.2
67
8.1
133
8.4
72
8.2
149
8.3
82
8.3
209
8.5
88
8.3
218
Platform Data
7.9
76
8.0
152
8.1
78
8.3
180
8.4
55
8.6
69
Platform
7.6
152
|
Verified
7.4
165
7.8
141
|
Verified
8.0
139
8.0
137
|
Verified
8.0
132
8.2
167
|
Verified
8.2
168
7.9
176
|
Verified
8.5
168
7.8
142
|
Verified
7.9
139
7.6
175
|
Verified
8.3
162
7.7
172
|
Verified
8.5
166
Recruiting and Onboarding
8.0
107
|
Verified
8.0
187
8.3
118
8.4
250
Course Authoring
7.8
61
8.6
11
Feature Not Available
8.3
12
8.0
77
8.3
11
Feature Not Available
8.2
11
Course Delivery
8.4
80
8.5
11
8.6
83
8.9
12
8.2
79
8.8
13
8.5
80
8.3
12
Course Management
Feature Not Available
7.7
11
8.2
71
8.3
11
8.1
74
8.6
12
8.4
51
8.5
12
LMS Marketplace
7.9
44
8.5
9
8.1
50
8.5
10
Feature Not Available
7.9
8
Interface
7.9
50
8.3
12
8.1
54
8.5
11
Training & eLearning
7.9
87
8.5
11
8.3
89
8.5
11
7.6
75
8.2
11
8.0
73
8.3
11
8.0
76
8.8
12
8.2
85
8.9
11
8.2
81
8.6
11
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Platform Basics
8.6
61
Not enough data
8.5
63
Not enough data
8.6
48
Not enough data
Platform Content
8.4
60
Not enough data
8.4
57
Not enough data
8.6
64
Not enough data
8.4
44
Not enough data
Platform Additional Functionality
8.5
58
Not enough data
8.6
64
Not enough data
8.5
62
Not enough data
8.5
57
Not enough data
Platform
7.6
152
|
Verified
7.4
165
7.8
141
|
Verified
8.0
139
8.0
137
|
Verified
8.0
132
8.2
167
|
Verified
8.2
168
7.9
176
|
Verified
8.5
168
7.8
142
|
Verified
7.9
139
7.6
175
|
Verified
8.3
162
7.7
172
|
Verified
8.5
166
Platform Basics
8.2
20
Not enough data
8.4
22
Not enough data
8.3
21
Not enough data
Platform Content
7.9
19
Not enough data
8.6
22
Not enough data
8.6
20
Not enough data
8.4
22
Not enough data
Platform Performance
8.2
22
Not enough data
8.4
19
Not enough data
8.3
22
Not enough data
Platform Additional Functionality
8.6
23
Not enough data
8.3
22
Not enough data
Time Tracking
8.3
36
8.6
310
8.2
32
8.5
232
8.6
33
8.6
183
Client Invoicing
8.1
27
8.2
133
7.9
28
8.5
157
8.4
29
8.2
129
Mobile Time Tracking
8.9
35
8.7
231
Administration
8.9
35
8.3
127
8.8
36
8.5
194
8.6
37
8.7
189
8.6
35
8.6
163
8.8
39
8.6
190
Platform
8.8
38
8.5
181
8.3
33
8.4
144
8.5
34
8.4
130
8.8
37
8.6
200
8.7
38
8.0
165
7.9
32
Feature Not Available
Platform
7.6
152
|
Verified
7.4
165
7.8
141
|
Verified
8.0
139
8.0
137
|
Verified
8.0
132
8.2
167
|
Verified
8.2
168
7.9
176
|
Verified
8.5
168
7.8
142
|
Verified
7.9
139
7.6
175
|
Verified
8.3
162
7.7
172
|
Verified
8.5
166
Platform
7.6
152
|
Verified
7.4
165
7.8
141
|
Verified
8.0
139
8.0
137
|
Verified
8.0
132
8.2
167
|
Verified
8.2
168
7.9
176
|
Verified
8.5
168
7.8
142
|
Verified
7.9
139
7.6
175
|
Verified
8.3
162
7.7
172
|
Verified
8.5
166
Workforce Management Platform Features
8.3
52
Not enough data
8.5
50
Not enough data
8.7
57
Not enough data
8.8
59
Not enough data
8.5
58
Not enough data
8.6
55
Not enough data
8.6
55
Not enough data
8.6
50
Not enough data
8.1
46
Not enough data
8.7
55
Not enough data
Categories
Categories
Shared Categories
SAP SuccessFactors and Workday HCM are categorized as Onboarding, Applicant Tracking Systems (ATS), Corporate Learning Management Systems, Time Tracking, Core HR, Performance Management, and HCM Software
Unique Categories
SAP SuccessFactors is categorized as Employee Experience, Talent Marketplace Platforms, Recruitment Platforms, Candidate Relationship Management, HR Service Delivery, Time & Attendance, Recruiting Automation, Recruitment Marketing, Employee Engagement, Compensation Management, Workforce Management, and SAP Store
Workday HCM is categorized as Pay Equity, Healthcare HR, Multi-Country Payroll, Career Management, Benefits Administration, and Payroll
Reviews
Reviewers' Company Size
SAP SuccessFactors
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workday HCM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.7%
Computer Software
8.1%
Human Resources
5.9%
Hospital & Health Care
4.4%
Retail
4.2%
Other
66.6%
Information Technology and Services
11.6%
Computer Software
9.1%
Internet
6.1%
Hospital & Health Care
6.1%
Financial Services
5.6%
Other
61.4%
Most Helpful Reviews
SAP SuccessFactors
Most Helpful Favorable Review
James M.
Verified User in Pharmaceuticals
The compensation module is excellent. Employee Central is also quite good.
Most Helpful Critical Review
Mark M.
Verified User in Computer Software
Our HR systems person referred to this tool as "SucksFactors" during onboarding. I think that says it all...frequent crashes, poor purposeless UI, and very difficult to do seemingly simply tasks.
Workday HCM
Most Helpful Favorable Review
Indira G.
Verified User in Banking
1)Workday is built for technology of the 21 st century. For example, they have a "mobile first" strategy, meaning they build software for the mobile platform and retrofit to the traditional computers. 2)The UI is fairly intuitive to the employees. 3) It...
Most Helpful Critical Review
Verified User in Hospital & Health Care
It is difficult to hire or transfer someone in Workday. So many details of esoteric numbers that have to be exact or the process will not go through properly. Workday requires people to approve every little thing...and in some cases the same transaction...
James M.
Verified User in Pharmaceuticals
The compensation module is excellent. Employee Central is also quite good.
Indira G.
Verified User in Banking
1)Workday is built for technology of the 21 st century. For example, they have a "mobile first" strategy, meaning they build software for the mobile platform and retrofit to the traditional computers. 2)The UI is fairly intuitive to the employees. 3) It...
Mark M.
Verified User in Computer Software
Our HR systems person referred to this tool as "SucksFactors" during onboarding. I think that says it all...frequent crashes, poor purposeless UI, and very difficult to do seemingly simply tasks.
Verified User in Hospital & Health Care
It is difficult to hire or transfer someone in Workday. So many details of esoteric numbers that have to be exact or the process will not go through properly. Workday requires people to approve every little thing...and in some cases the same transaction...
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What is SAP SuccessFactors used for?
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RS
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Can you explain workday financial in more detail?
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LB
You got me interested. I have an interview coming up soon and I don't know how to properly ask questions that are important to me about remuneration and the...Read more
What is included in Workday HCM?
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ST
Workday Student includes Student Recruiting, Admissions*, Curriculum Management*, Records*, Academic Advising*, Financial Aid* and Student Financials*Read more
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