Compare SAP SuccessFactors HCM and UKG Pro 
Featured Products
At a Glance
Market Segments
Enterprise (70.2% of reviews)
Mid-Market (48.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
SAP SuccessFactors HCM
Star Rating
(771)4.0 out of 5
Market Segments
Enterprise (70.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP SuccessFactors HCMUKG Pro
Star Rating
(2,164)4.3 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UKG ProSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP SuccessFactors excels in providing a comprehensive platform for HR-related tasks, allowing users to access all employee data from a single location. This integration is particularly beneficial for tracking everything from hiring to separation, making it a valuable tool for HR professionals.
- Users say that UKG Pro shines in its user-friendly navigation, especially after users become familiar with the system. Many appreciate the ability to manage their profiles, request time off, and track attendance without needing to rely on HR, which enhances day-to-day usability.
- According to verified reviews, SAP SuccessFactors is praised for its organized interface and transparency, making it easier for users to find information. This is particularly beneficial for remote employees who can easily log in, apply for leave, and access payslips, highlighting its mobile-friendly features.
- Reviewers mention that while UKG Pro offers a wealth of tools in one program, it can sometimes feel less focused on employee and manager needs. However, users appreciate the ease of use and the ability to download payroll documents directly, which streamlines administrative tasks.
- Users highlight that SAP SuccessFactors has a strong focus on organization management, with features that allow for effective tracking of employee details. This capability is particularly useful for HR teams looking to maintain a clear overview of their workforce.
- G2 reviewers note that UKG Pro's performance metrics are highly rated, particularly in areas like performance management and reporting. Users find that the system provides valuable insights, which can help in making informed decisions about employee development and organizational growth.
Pricing
Entry-Level Pricing
SAP SuccessFactors HCM
No pricing availableUKG Pro
No pricing availableFree Trial
SAP SuccessFactors HCM
Free Trial is available
UKG Pro
No trial information availableRatings
Meets Requirements
8.2
564
8.5
1,789
Ease of Use
7.8
581
8.5
1,834
Ease of Setup
7.3
252
7.6
1,035
Ease of Admin
7.4
204
8.0
961
Quality of Support
7.7
483
8.1
1,598
Has the product been a good partner in doing business?
7.7
193
8.3
948
Product Direction (% positive)
7.1
544
8.4
1,756
Features by Category
Core HR
8.6
152
8.4
701
8.1
122
7.9
677
Feature Not Available
Feature Not Available
8.2
127
7.9
511
8.9
28
8.3
591
8.9
26
8.0
747
Generative AI
5.3
13
6.7
55
Platform
7.4
183
|
Verified
7.7
729
7.6
170
|
Verified
7.6
537
7.9
164
|
Verified
7.7
380
8.1
192
|
Verified
8.3
811
7.8
205
|
Verified
8.5
741
7.6
168
|
Verified
7.7
590
7.5
202
|
Verified
8.3
800
7.7
196
|
Verified
7.9
686
Employee Self Service
Not enough data
8.8
934
|
Verified
Not enough data
8.3
735
|
Verified
Not enough data
7.9
652
|
Verified
Administration
Not enough data
8.6
826
|
Verified
Not enough data
8.0
794
|
Verified
Not enough data
9.2
894
|
Verified
Not enough data
8.2
278
Not enough data
8.9
837
|
Verified
Not enough data
8.6
740
|
Verified
Not enough data
8.6
728
|
Verified
Not enough data
9.0
803
|
Verified
Not enough data
9.0
751
|
Verified
Taxes
Not enough data
8.7
782
|
Verified
Not enough data
8.2
693
|
Verified
Not enough data
8.4
626
|
Verified
Integration
Not enough data
7.9
505
|
Verified
Not enough data
8.3
526
|
Verified
Not enough data
8.1
439
|
Verified
Not enough data
8.5
562
|
Verified
Platform
Not enough data
8.2
827
|
Verified
Not enough data
8.5
846
|
Verified
Not enough data
8.5
860
|
Verified
Not enough data
8.6
774
|
Verified
Automation
8.5
63
Not enough data
Logistics
8.7
59
Not enough data
8.6
60
Not enough data
8.4
57
Not enough data
Management
8.3
57
Not enough data
8.7
61
Not enough data
9.0
71
Not enough data
8.8
63
Not enough data
8.7
62
Not enough data
9.0
70
Not enough data
8.5
65
Not enough data
Monitoring
8.3
52
Not enough data
8.4
54
Not enough data
8.6
60
Not enough data
Customization
8.0
54
Not enough data
8.2
60
Not enough data
HR Content
8.5
57
Not enough data
8.3
55
Not enough data
8.5
57
Not enough data
Logistics
8.5
52
Not enough data
8.6
65
Not enough data
7.7
44
Not enough data
Management
7.9
46
Not enough data
8.8
59
Not enough data
8.4
56
Not enough data
8.5
60
Not enough data
8.5
61
Not enough data
Generative AI
6.9
8
Not enough data
6.5
8
Not enough data
Basics
8.5
66
8.5
97
8.4
59
8.4
79
8.3
62
9.0
96
Additional Functionality
Not enough data
8.3
64
Not enough data
Feature Not Available
8.4
64
8.5
92
Content
8.4
55
8.5
91
8.4
57
8.3
85
Basics
8.5
66
8.5
97
8.4
59
8.4
79
8.3
62
9.0
96
Additional Functionality
8.4
64
8.5
92
8.5
53
Not enough data
8.3
57
Not enough data
Content
8.4
55
8.5
91
8.4
57
8.3
85
Recruiting and Onboarding
7.9
115
|
Verified
Not enough data
7.9
123
|
Verified
7.7
397
8.3
122
|
Verified
Not enough data
Platform
7.4
183
|
Verified
7.7
729
7.6
170
|
Verified
7.6
537
7.9
164
|
Verified
7.7
380
8.1
192
|
Verified
8.3
811
7.8
205
|
Verified
8.5
741
7.6
168
|
Verified
7.7
590
7.5
202
|
Verified
8.3
800
7.7
196
|
Verified
7.9
686
Platform Functionality
7.9
115
|
Verified
Not enough data
8.0
113
Not enough data
7.9
123
|
Verified
7.7
397
8.3
122
|
Verified
Not enough data
Agentic AI - Recruiting Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.4
183
|
Verified
7.7
729
7.6
170
|
Verified
7.6
537
7.9
164
|
Verified
7.7
380
8.1
192
|
Verified
8.3
811
7.8
205
|
Verified
8.5
741
7.6
168
|
Verified
7.7
590
7.5
202
|
Verified
8.3
800
7.7
196
|
Verified
7.9
686
Operations
Not enough data
8.5
54
Not enough data
8.4
54
Not enough data
8.4
52
Not enough data
8.4
51
Not enough data
7.7
54
Platform
8.3
93
Not enough data
8.1
89
Not enough data
8.3
102
Not enough data
8.4
111
Not enough data
8.4
87
Not enough data
8.5
106
Not enough data
7.9
90
Not enough data
8.1
105
Not enough data
8.3
108
Not enough data
8.3
86
Not enough data
Benchmarking and Equity - Compensation Management
6.3
10
Not enough data
6.2
10
Not enough data
8.0
10
Not enough data
Platform
7.4
183
|
Verified
7.7
729
7.6
170
|
Verified
7.6
537
7.9
164
|
Verified
7.7
380
8.1
192
|
Verified
8.3
811
7.8
205
|
Verified
8.5
741
7.6
168
|
Verified
7.7
590
7.5
202
|
Verified
8.3
800
7.7
196
|
Verified
7.9
686
Platform Basics
Not enough data
8.0
223
Not enough data
8.6
269
Not enough data
8.8
270
Platform Content
Not enough data
8.4
231
Not enough data
8.2
86
Not enough data
8.3
232
Platform Additional Functionality
Not enough data
8.1
221
Not enough data
8.5
241
Not enough data
8.0
92
Not enough data
8.8
220
Not enough data
9.1
298
Performance reviews
8.3
93
|
Verified
7.7
74
|
Verified
7.9
93
|
Verified
7.7
92
|
Verified
8.5
92
|
Verified
8.3
105
|
Verified
Goals
8.6
100
|
Verified
8.3
93
|
Verified
8.3
91
|
Verified
8.0
85
|
Verified
Feedback
8.1
91
7.9
76
|
Verified
8.1
87
7.8
72
7.6
82
|
Verified
7.3
63
7.4
72
6.8
56
Data
8.1
100
|
Verified
8.1
98
|
Verified
8.3
98
|
Verified
8.3
95
|
Verified
Agentic AI - Performance Management
6.7
13
5.5
10
6.9
13
5.5
10
Career pathing
8.6
12
Not enough data
8.2
12
Not enough data
Opportunity matching
8.1
12
Not enough data
7.9
12
Not enough data
Analytics and integrations
7.8
12
Not enough data
7.9
12
Not enough data
7.6
11
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
4.0
7
Not enough data
Recruitment Platform - Recruitment Platforms
4.2
8
Not enough data
6.0
7
Not enough data
5.4
8
Not enough data
6.0
7
Not enough data
6.5
8
Not enough data
5.7
7
Not enough data
Recruitment AI - Recruitment Platforms
6.5
8
Not enough data
3.8
7
Not enough data
6.0
7
Not enough data
Agentic AI - Recruitment Platforms
Feature Not Available
Not enough data
5.6
8
Not enough data
5.8
8
Not enough data
Core Features - Employee Experience Software
9.2
18
Not enough data
8.5
12
Not enough data
People Analytics - Employee Experience Software
8.2
11
Not enough data
7.7
11
Not enough data
Advanced Features - Employee Experience Software
8.1
12
Not enough data
8.0
11
Not enough data
8.2
12
Not enough data
Employee Improvement - Employee Experience Software
9.0
15
Not enough data
8.8
16
Not enough data
7.6
12
Not enough data
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fatigue Management - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Capabilities - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
7.7
237
Not enough data
8.0
193
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
7.7
219
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.4
183
|
Verified
7.7
729
7.6
170
|
Verified
7.6
537
7.9
164
|
Verified
7.7
380
8.1
192
|
Verified
8.3
811
7.8
205
|
Verified
8.5
741
7.6
168
|
Verified
7.7
590
7.5
202
|
Verified
8.3
800
7.7
196
|
Verified
7.9
686
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
4.3
12
5.7
9
Feature Not Available
6.0
10
6.4
12
6.0
10
5.6
12
5.8
10
6.4
13
6.8
10
Platform Content
7.9
88
8.1
244
8.2
97
8.5
359
8.3
98
8.5
364
8.1
80
8.2
185
8.2
91
8.1
258
8.1
87
7.9
258
Platform Additional Functionality
8.3
103
8.5
404
8.1
83
7.5
194
8.2
89
7.9
208
8.2
99
8.3
350
8.4
104
8.3
371
Platform Data
7.8
92
7.8
164
8.0
94
7.9
296
8.1
70
8.0
183
Platform
7.4
183
|
Verified
7.7
729
7.6
170
|
Verified
7.6
537
7.9
164
|
Verified
7.7
380
8.1
192
|
Verified
8.3
811
7.8
205
|
Verified
8.5
741
7.6
168
|
Verified
7.7
590
7.5
202
|
Verified
8.3
800
7.7
196
|
Verified
7.9
686
Recruiting and Onboarding
7.9
123
|
Verified
7.7
397
8.2
137
8.3
523
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
7.8
67
8.5
37
7.8
17
8.1
33
7.9
78
8.2
38
8.6
18
8.3
33
Course Delivery
8.4
85
8.5
40
8.3
86
8.0
42
8.6
87
8.5
34
Course Management
8.6
13
7.8
24
8.2
77
8.2
36
8.1
80
8.6
32
8.3
57
8.5
36
LMS Marketplace
Feature Not Available
7.5
20
8.1
56
7.4
23
Feature Not Available
7.8
21
Interface
7.9
56
8.4
34
8.1
61
8.4
29
Training & eLearning
8.0
93
8.4
35
8.3
96
8.5
40
7.7
81
8.5
37
8.0
80
8.0
29
8.0
83
8.2
34
8.2
92
8.6
38
8.2
87
8.5
36
Generative AI
5.8
8
7.1
8
5.8
8
7.1
8
5.6
8
6.7
7
Agentic AI - Corporate Learning Management Systems
Not enough data
5.7
5
Not enough data
5.7
5
Platform Basics
8.6
75
Not enough data
8.5
76
Not enough data
8.6
61
Not enough data
Platform Content
8.2
74
Not enough data
8.3
71
Not enough data
8.6
79
Not enough data
8.5
44
Not enough data
Platform Additional Functionality
8.5
72
Not enough data
8.6
79
Not enough data
8.5
76
Not enough data
8.3
71
Not enough data
Platform
7.4
183
|
Verified
7.7
729
7.6
170
|
Verified
7.6
537
7.9
164
|
Verified
7.7
380
8.1
192
|
Verified
8.3
811
7.8
205
|
Verified
8.5
741
7.6
168
|
Verified
7.7
590
7.5
202
|
Verified
8.3
800
7.7
196
|
Verified
7.9
686
Platform Basics
8.0
23
Not enough data
8.2
25
Not enough data
8.0
24
Not enough data
Platform Content
7.7
22
Not enough data
8.3
25
Not enough data
8.2
23
Not enough data
8.2
25
Not enough data
Platform Performance
8.0
25
Not enough data
8.2
22
Not enough data
8.1
25
Not enough data
Platform Additional Functionality
8.3
26
Not enough data
8.0
25
Not enough data
Time Tracking
8.4
43
8.0
571
8.2
39
7.8
331
8.5
40
7.8
252
Client Invoicing
8.1
27
Feature Not Available
7.9
28
Feature Not Available
Feature Not Available
Feature Not Available
Mobile Time Tracking
8.8
42
8.2
368
Administration
8.8
43
8.1
393
8.8
43
8.1
424
8.7
44
7.8
370
8.5
42
8.0
310
8.7
45
8.5
491
Platform
8.8
44
8.2
479
8.2
39
7.7
336
8.5
40
7.7
224
8.6
44
8.3
466
8.6
44
7.6
373
7.3
38
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.4
183
|
Verified
7.7
729
7.6
170
|
Verified
7.6
537
7.9
164
|
Verified
7.7
380
8.1
192
|
Verified
8.3
811
7.8
205
|
Verified
8.5
741
7.6
168
|
Verified
7.7
590
7.5
202
|
Verified
8.3
800
7.7
196
|
Verified
7.9
686
Platform
7.4
183
|
Verified
7.7
729
7.6
170
|
Verified
7.6
537
7.9
164
|
Verified
7.7
380
8.1
192
|
Verified
8.3
811
7.8
205
|
Verified
8.5
741
7.6
168
|
Verified
7.7
590
7.5
202
|
Verified
8.3
800
7.7
196
|
Verified
7.9
686
Workforce Management Platform Features
7.9
63
8.3
105
8.0
61
8.0
123
8.3
68
8.3
209
8.5
71
8.0
209
8.3
69
Feature Not Available
8.4
67
7.9
128
8.4
66
8.1
150
8.3
61
8.5
221
8.1
46
7.7
104
8.4
66
8.2
133
Categories
Categories
Shared Categories
SAP SuccessFactors HCM and UKG Pro are categorized as Onboarding, Employee Engagement, Corporate Learning Management Systems, Time Tracking, Core HR, Workforce Management, Performance Management, and HCM Software
Unique Categories
SAP SuccessFactors HCM is categorized as Employee Experience, Talent Marketplace Platforms, Recruitment Platforms, Candidate Relationship Management, HR Service Delivery, Time & Attendance, Recruiting Automation, Recruitment Marketing, and Compensation Management
UKG Pro is categorized as Succession Planning, Applicant Tracking Systems (ATS), Healthcare HR, Payroll, Fatigue Risk Management, AI Agents for HR, Compensation Planning, and Employee Recognition
Reviews
Reviewers' Company Size
SAP SuccessFactors HCM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UKG Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.8%
Computer Software
7.8%
Human Resources
5.9%
Hospital & Health Care
4.4%
Retail
4.1%
Other
67.1%
Hospital & Health Care
6.5%
Oil & Energy
5.2%
Hospitality
4.7%
Financial Services
4.6%
Retail
4.3%
Other
74.6%
Discussions
What is SAP SuccessFactors used for?
1 Comment
RS
SAP succuss factor is used for employee data and performance management. it manages database of employee attendance, compensation and recruitment too. You...Read more
SAP SuccessFactors HCM has no more discussions with answers
What is UltiPro system?
40 Comments
C
This is a great overview of UKG Pro! It's interesting how it handles everything from hiring to retirement. Speaking of organizing content, I've been using a...Read more
How is the best way to get my NTR to file our unemployment reports timely? They were filed late 3 quarters in 2019. Also, how do I get my NTR to communicate with me and answer my emails and/or phone calls. There's been zero comunication.
3 Comments
JE
We track grants by using the project code. We can add as a default the project/grant code in Core if the employee only works one grant. If the employee works...Read more
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