Compare SAP Concur and Zoho Expense 
At a Glance
Market Segments
Enterprise (55.7% of reviews)
Small-Business (81.1% of reviews)
Entry-Level Pricing
$9/report average price*
$0.00
SAP Concur
Star Rating
(6,171)4.0 out of 5
Market Segments
Enterprise (55.7% of reviews)
Entry-Level Pricing
$9/report average price*
Free Trial is available
Browse all 3 pricing plansZoho Expense
Star Rating
(1,306)4.5 out of 5
Market Segments
Small-Business (81.1% of reviews)
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SAP Concur excels in Invoice Processing, particularly with features like Matching and Payments, achieving high scores of 9.2 and 9.0 respectively. In contrast, Zoho Expense's invoice processing features, while competent, do not reach the same level of efficiency, with scores of 8.8 and 8.5.
- Reviewers mention that SAP Concur's Expense Automation feature is robust, scoring 8.8, which allows for seamless expense tracking. However, users on G2 highlight that Zoho Expense's automation, while effective, scores slightly lower at 8.6, indicating room for improvement.
- G2 users appreciate SAP Concur's Bank / Credit Card Integration, which scores 8.6, making it easier to manage expenses directly from bank statements. In contrast, Zoho Expense's integration in this area is rated lower at 7.5, suggesting a less streamlined experience.
- Users say that SAP Concur's Quality of Support is commendable, with a score of 8.0, but reviewers mention that Zoho Expense outshines it with a score of 8.5, indicating a more responsive and helpful support system.
- Reviewers mention that Zoho Expense offers superior Mobile Functionality, scoring 8.9, which includes features like Receipt Capture and Mileage Tracking. SAP Concur, while functional, scores lower at 8.6 and 8.4 respectively, suggesting that Zoho provides a more user-friendly mobile experience.
- Users report that SAP Concur's Product Direction is perceived as less favorable, with a score of 7.1, while Zoho Expense shines with a score of 9.0, indicating a more positive outlook on future developments and enhancements.
Pricing
Entry-Level Pricing
SAP Concur
Automate
$9
/report average price*
Automate spending processes for more visibility and control.
- Automated expense reporting and receipt capture
- Customizable spending policies
- Dashboard reporting for visibility
Zoho Expense
Free Plan
$0.00
For small businesses and freelancers to track expenses and mileage claims. Includes a free mobile app (iOS & Android) to capture receipts and track expenses on the go. Upto 3 users.
- 5 GB Receipt Storage
- 20 Receipt Autoscans
- Multicurrency Expenses
Free Trial
SAP Concur
Free Trial is available
Zoho Expense
Free Trial is available
Ratings
Meets Requirements
8.7
5,409
8.8
1,049
Ease of Use
8.0
5,437
8.8
1,062
Ease of Setup
7.8
857
8.6
738
Ease of Admin
8.0
760
8.7
679
Quality of Support
8.0
3,863
8.5
856
Has the product been a good partner in doing business?
8.0
743
8.8
640
Product Direction (% positive)
7.1
5,310
9.0
1,023
Features by Category
Expense Reports
8.5
4139
|
Verified
8.7
720
|
Verified
8.6
3368
|
Verified
7.5
486
|
Verified
8.0
3313
|
Verified
8.1
590
|
Verified
8.5
3973
|
Verified
8.7
680
|
Verified
8.8
3958
|
Verified
8.5
547
|
Verified
8.4
1943
|
Verified
8.4
493
|
Verified
8.6
2693
|
Verified
7.6
412
|
Verified
Travel Management
8.1
3171
|
Verified
7.9
266
8.3
3056
|
Verified
7.6
314
8.5
3013
|
Verified
7.8
318
8.3
2222
|
Verified
7.7
324
Client Invoicing
8.3
1431
|
Verified
Feature Not Available
8.5
1602
|
Verified
7.8
265
8.4
1244
|
Verified
8.0
337
|
Verified
Mobile
8.8
3467
|
Verified
8.9
660
|
Verified
8.6
2317
|
Verified
8.4
420
|
Verified
8.6
2556
|
Verified
7.5
199
Platform
7.9
565
|
Verified
7.8
312
|
Verified
8.1
1944
|
Verified
8.1
350
|
Verified
Administration
8.4
1050
|
Verified
8.1
268
|
Verified
Administration
8.3
1234
|
Verified
8.3
455
|
Verified
8.4
1408
|
Verified
8.4
492
|
Verified
8.5
1460
|
Verified
8.3
475
|
Verified
8.5
1310
|
Verified
8.4
424
|
Verified
8.6
1444
|
Verified
8.6
549
|
Verified
Platform
8.3
1533
|
Verified
8.5
567
|
Verified
8.1
1030
|
Verified
7.9
344
|
Verified
8.3
1006
|
Verified
8.2
324
|
Verified
8.4
1719
|
Verified
8.8
552
|
Verified
8.3
1472
|
Verified
8.6
502
|
Verified
Feature Not Available
7.7
329
|
Verified
Setup
Not enough data
8.5
95
Not enough data
8.7
101
Not enough data
8.5
99
Not enough data
8.6
96
Tracking
Not enough data
9.0
116
Not enough data
8.7
99
Not enough data
8.8
97
Reimbursement
Not enough data
9.0
112
Not enough data
9.2
123
Not enough data
8.7
99
Platform - Mileage Tracking
Not enough data
8.7
36
Not enough data
7.9
34
Invoice Management
9.1
77
Not enough data
Feature Not Available
Not enough data
9.2
72
Not enough data
Invoice Processing
9.2
71
Not enough data
9.0
75
Not enough data
9.2
77
Not enough data
9.3
71
Not enough data
Analytics
9.2
77
Not enough data
Feature Not Available
Not enough data
9.2
71
Not enough data
Integration
9.3
78
Not enough data
9.3
75
Not enough data
9.1
77
Not enough data
Risk
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Recovery
9.0
72
Not enough data
9.1
75
Not enough data
Audit
9.2
71
Not enough data
Feature Not Available
Not enough data
9.0
70
Not enough data
9.2
75
Not enough data
Fraud
9.1
70
Not enough data
8.9
75
Not enough data
9.2
73
Not enough data
Invoice Generation
8.6
312
|
Verified
Not enough data
8.8
328
|
Verified
Not enough data
8.8
298
|
Verified
Not enough data
Invoice Processing
8.9
379
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
170
|
Verified
Not enough data
Analytics
Feature Not Available
Not enough data
8.6
271
|
Verified
Not enough data
8.8
242
|
Verified
Not enough data
9.0
173
|
Verified
Not enough data
Integration
8.8
300
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
271
|
Verified
Not enough data
8.9
155
|
Verified
Not enough data
Expense Reporting
8.8
325
|
Verified
Not enough data
8.5
285
|
Verified
Not enough data
8.8
305
|
Verified
Not enough data
8.6
316
|
Verified
Not enough data
Travel Management
8.1
3171
|
Verified
7.9
266
8.3
3056
|
Verified
7.6
314
8.5
3013
|
Verified
7.8
318
8.3
2222
|
Verified
7.7
324
Approval
8.8
316
|
Verified
Not enough data
8.8
314
|
Verified
Not enough data
9.1
344
|
Verified
Not enough data
AI - Travel Management
8.0
29
Not enough data
7.8
30
Not enough data
8.1
30
Not enough data
7.8
30
Not enough data
8.2
30
Not enough data
Categories
Categories
Shared Categories
SAP Concur and Zoho Expense are categorized as Travel & Expense Management and Expense Management
Reviews
Reviewers' Company Size
SAP Concur
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Expense
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.6%
Computer Software
6.8%
Hospital & Health Care
5.8%
Higher Education
4.7%
Financial Services
4.1%
Other
71.0%
Information Technology and Services
8.8%
Computer Software
6.0%
Non-Profit Organization Management
4.4%
Construction
4.4%
Management Consulting
3.5%
Other
72.8%
Most Helpful Reviews
SAP Concur
Most Helpful Favorable Review
Tapan J.
Verified User in Marketing and Advertising
I can access Concur on the go via web or mobile app.I don need to remember and keep a track of all the expenses done over the journey as I can update them through the mobile app on the go.Just snapping a pic and uploading the receipt prevents the hassles of...
Most Helpful Critical Review
Verified User in Management Consulting
Concur engaged in a bait and switch approach, from the beginning, with sales and implementation team members making promises about what the platform would be able to do and then, once the trial had ended, indicating that to do what was originally promised,...
Zoho Expense
Most Helpful Favorable Review
Verified User in Retail
I was looking to get a SaaS to record our store's expenses. Our store had very specific needs. For us, it was not just expense reconciliation for staff but also using this as a tool to expnese everything. If I tip a delivery guy from company's cash box,...
Most Helpful Critical Review
Alberto C.
Verified User in Construction
What I dislike and the reason for not signing up is the reports and analytics does not allow for filtering correctly, I can see all expenses by category but we run different projects and we need to be able to see expenses by category per project. At this...
Tapan J.
Verified User in Marketing and Advertising
I can access Concur on the go via web or mobile app.I don need to remember and keep a track of all the expenses done over the journey as I can update them through the mobile app on the go.Just snapping a pic and uploading the receipt prevents the hassles of...
Verified User in Retail
I was looking to get a SaaS to record our store's expenses. Our store had very specific needs. For us, it was not just expense reconciliation for staff but also using this as a tool to expnese everything. If I tip a delivery guy from company's cash box,...
Verified User in Management Consulting
Concur engaged in a bait and switch approach, from the beginning, with sales and implementation team members making promises about what the platform would be able to do and then, once the trial had ended, indicating that to do what was originally promised,...
Alberto C.
Verified User in Construction
What I dislike and the reason for not signing up is the reports and analytics does not allow for filtering correctly, I can see all expenses by category but we run different projects and we need to be able to see expenses by category per project. At this...
Alternatives
Discussions
Is it now possible to book trains?
8 comments
MA
Yes, you can book trains. From my experience, Via rail in Canada.Read more
What is SAP Concur used for?
3 comments
JM
Concur is used for logging and submitting expenses, travel, mileage, etc.Read more
What is the best way to expense per diem?
2 comments
NO
I would say that depends on the goal of the submission. If we want to expense a global per diem that will not require any specific and atomized information,...Read more
How can I import my e-receipt from my cellphone to this software?
2 comments
BJ
One way is to email the e-receipt to the unique Zoho expense email address associated with your account. Read more
What are the pricing plans for Zoho Expense?
1 comment
Official Response from Zoho Expense
The monthly plan comes at a price of $15/month for a 10 user pack and $2/month for every additional user. The yearly plan comes at a price of $150 (for 10...Read more
What accounting software does Zoho Expense integrate with?
1 comment
TM
These are names of accounting software and platforms.Read more
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