Compare SAP Concur and itilite 
At a Glance
Market Segments
Enterprise (55.7% of reviews)
Mid-Market (52.5% of reviews)
Entry-Level Pricing
$9/report average price*
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SAP Concur
Star Rating
(6,171)4.0 out of 5
Market Segments
Enterprise (55.7% of reviews)
Entry-Level Pricing
$9/report average price*
Free Trial is available
Browse all 3 pricing plansitilite
Star Rating
(692)4.4 out of 5
Market Segments
Mid-Market (52.5% of reviews)
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SAP Concur excels in "Expense Automation" with a score of 8.8, making it easier for employees to manage their expenses efficiently. In contrast, itilite received a slightly lower score of 8.6 in the same category, indicating that while it offers automation, it may not be as seamless as SAP Concur.
- Reviewers mention that itilite shines in "Digital Receipt Management" with a score of 9.1, which allows users to easily manage and store receipts digitally. SAP Concur, while still strong at 8.5, does not provide the same level of user satisfaction in this area.
- G2 users highlight the superior "Employee Reimbursement" process in itilite, scoring 9.3 compared to SAP Concur's 8.8. This suggests that itilite may offer a more streamlined and user-friendly reimbursement experience.
- Users on G2 report that "Mobile User Support" is a strong point for itilite, scoring 9.0, which indicates robust mobile functionality. SAP Concur, with a score of 8.3, may not provide the same level of mobile support, which could be a consideration for users who rely heavily on mobile access.
- Reviewers mention that SAP Concur's "Invoice Processing" features, particularly in "Matching" and "Payments," score impressively at 9.2 and 9.0 respectively, showcasing its strength in handling invoices efficiently. In comparison, itilite's scores in these areas are not as high, indicating potential gaps in invoice management capabilities.
- Users say that "Compliance" is a strong suit for both products, with SAP Concur scoring 8.8 and itilite slightly lower at 8.7. However, reviewers note that SAP Concur's compliance features are more comprehensive, which may be crucial for enterprises with strict regulatory requirements.
Pricing
Entry-Level Pricing
SAP Concur
Automate
$9
/report average price*
Automate spending processes for more visibility and control.
- Automated expense reporting and receipt capture
- Customizable spending policies
- Dashboard reporting for visibility
itilite
Travel Management
Contact Us
Pay only when you book a trip
- No hidden fee
- No minimum commitment
- No subscription fee
- Global inventory of flights, hotels & car rentals
- Membership rewards
- Custom reporting & analytics
Free Trial
SAP Concur
Free Trial is available
itilite
Free Trial is available
Ratings
Meets Requirements
8.7
5,409
8.8
550
Ease of Use
8.0
5,437
8.8
555
Ease of Setup
7.8
857
8.7
101
Ease of Admin
8.0
760
8.6
80
Quality of Support
8.0
3,863
8.9
517
Has the product been a good partner in doing business?
8.0
743
8.8
79
Product Direction (% positive)
7.1
5,310
8.6
517
Features by Category
Expense Reports
8.5
4139
|
Verified
9.2
140
8.6
3368
|
Verified
8.5
50
8.0
3313
|
Verified
Feature Not Available
8.5
3973
|
Verified
9.1
119
8.8
3958
|
Verified
9.3
125
8.4
1943
|
Verified
9.2
89
8.6
2693
|
Verified
9.0
86
Travel Management
8.1
3171
|
Verified
8.9
284
8.3
3056
|
Verified
8.7
278
8.5
3013
|
Verified
8.6
274
8.3
2222
|
Verified
8.3
245
Client Invoicing
8.3
1431
|
Verified
9.1
99
8.5
1602
|
Verified
9.1
99
8.4
1244
|
Verified
9.0
85
Mobile
8.8
3467
|
Verified
9.2
121
8.6
2317
|
Verified
9.2
44
8.6
2556
|
Verified
9.1
116
Platform
7.9
565
|
Verified
8.8
97
8.1
1944
|
Verified
8.9
104
Administration
8.4
1050
|
Verified
8.9
87
Administration
8.3
1234
|
Verified
9.0
95
8.4
1408
|
Verified
9.1
115
8.5
1460
|
Verified
9.0
114
8.5
1310
|
Verified
9.2
105
8.6
1444
|
Verified
9.1
120
Platform
8.3
1533
|
Verified
9.2
113
8.1
1030
|
Verified
9.0
91
8.3
1006
|
Verified
9.1
90
8.4
1719
|
Verified
9.2
120
8.3
1472
|
Verified
9.0
120
Feature Not Available
Feature Not Available
Invoice Management
9.1
77
Not enough data
Feature Not Available
Not enough data
9.2
72
Not enough data
Invoice Processing
9.2
71
Not enough data
9.0
75
Not enough data
9.2
77
Not enough data
9.3
71
Not enough data
Analytics
9.2
77
Not enough data
Feature Not Available
Not enough data
9.2
71
Not enough data
Integration
9.3
78
Not enough data
9.3
75
Not enough data
9.1
77
Not enough data
Risk
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Recovery
9.0
72
Not enough data
9.1
75
Not enough data
Audit
9.2
71
Not enough data
Feature Not Available
Not enough data
9.0
70
Not enough data
9.2
75
Not enough data
Fraud
9.1
70
Not enough data
8.9
75
Not enough data
9.2
73
Not enough data
Invoice Generation
8.6
312
|
Verified
Not enough data
8.8
328
|
Verified
Not enough data
8.8
298
|
Verified
Not enough data
Invoice Processing
8.9
379
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
170
|
Verified
Not enough data
Analytics
Feature Not Available
Not enough data
8.6
271
|
Verified
Not enough data
8.8
242
|
Verified
Not enough data
9.0
173
|
Verified
Not enough data
Integration
8.8
300
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
271
|
Verified
Not enough data
8.9
155
|
Verified
Not enough data
Expense Reporting
8.8
325
|
Verified
8.6
235
8.5
285
|
Verified
8.6
216
8.8
305
|
Verified
8.7
235
8.6
316
|
Verified
8.5
246
Travel Management
8.1
3171
|
Verified
8.9
284
8.3
3056
|
Verified
8.7
278
8.5
3013
|
Verified
8.6
274
8.3
2222
|
Verified
8.3
245
Approval
8.8
316
|
Verified
8.8
274
8.8
314
|
Verified
8.9
280
9.1
344
|
Verified
9.0
281
AI - Travel Management
8.0
29
Not enough data
7.8
30
Not enough data
8.1
30
Not enough data
7.8
30
Not enough data
8.2
30
Not enough data
Categories
Categories
Shared Categories
SAP Concur and itilite are categorized as Travel & Expense Management, Travel Management, and Expense Management
Unique Categories
SAP Concur is categorized as Invoice Management and AP Automation
itilite has no unique categories
Reviews
Reviewers' Company Size
SAP Concur
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
itilite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.6%
Computer Software
6.8%
Hospital & Health Care
5.8%
Higher Education
4.7%
Financial Services
4.1%
Other
71.0%
Computer Software
11.1%
Information Technology and Services
9.2%
Automotive
6.9%
Retail
6.7%
Financial Services
6.3%
Other
59.7%
Most Helpful Reviews
SAP Concur
Most Helpful Favorable Review
Tapan J.
Verified User in Marketing and Advertising
I can access Concur on the go via web or mobile app.I don need to remember and keep a track of all the expenses done over the journey as I can update them through the mobile app on the go.Just snapping a pic and uploading the receipt prevents the hassles of...
Most Helpful Critical Review
Verified User in Management Consulting
Concur engaged in a bait and switch approach, from the beginning, with sales and implementation team members making promises about what the platform would be able to do and then, once the trial had ended, indicating that to do what was originally promised,...
itilite
Most Helpful Favorable Review
Verified User in Logistics and Supply Chain
Prompt support & responses. If there is a case which requires more clarification, there will be a call to understand the requirements. User interface is so easy to navigate.
Most Helpful Critical Review
Anukriti S.
Verified User in Mechanical or Industrial Engineering
I used this for like 7 months and had a hard time with the product. The following points are the reasons :- 1. Both the mobile application and website load very slowly. This happens at each page. 2. If you exit the app, the page you were on will disappear...
Tapan J.
Verified User in Marketing and Advertising
I can access Concur on the go via web or mobile app.I don need to remember and keep a track of all the expenses done over the journey as I can update them through the mobile app on the go.Just snapping a pic and uploading the receipt prevents the hassles of...
Verified User in Logistics and Supply Chain
Prompt support & responses. If there is a case which requires more clarification, there will be a call to understand the requirements. User interface is so easy to navigate.
Verified User in Management Consulting
Concur engaged in a bait and switch approach, from the beginning, with sales and implementation team members making promises about what the platform would be able to do and then, once the trial had ended, indicating that to do what was originally promised,...
Anukriti S.
Verified User in Mechanical or Industrial Engineering
I used this for like 7 months and had a hard time with the product. The following points are the reasons :- 1. Both the mobile application and website load very slowly. This happens at each page. 2. If you exit the app, the page you were on will disappear...
Alternatives
Discussions
Is it now possible to book trains?
8 comments
MA
Yes, you can book trains. From my experience, Via rail in Canada.Read more
What is SAP Concur used for?
3 comments
JM
Concur is used for logging and submitting expenses, travel, mileage, etc.Read more
What's the best way to export all your expenses? Is that even something you can do?
2 comments
JR
You can select all and submit them to a report.Read more
Is there a way I can suggest itilite to add a hotel or a property to their portfolio?
2 comments
AB
Yes, we are always on the lookout to add new hotels and properties to our inventory that is made available to travelers when they are planning their travel...Read more
How are you managing the expense management as of now?
1 comment
AB
ITILITE offers a comprehensive employee expense reimbursement platform integrated with the travel platform as well. The platform can be accessed on either...Read more
When will it be available for B to C?
1 comment
AB
Hi Ravi,
Thanks for the question! All ITILITE products are designed for b2b. However, every user has access to ITILITE Clique allowing them to book and...Read more
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