G2 reviewers report that SAP Commerce Cloud excels in handling complex, enterprise-level commerce needs, making it a preferred choice for businesses with extensive product catalogs and intricate pricing rules. Users appreciate its ability to manage customer data efficiently, which is essential for both B2B and B2C processes.
Users say that Spryker Cloud Commerce OS offers a fast implementation process, which is particularly beneficial for frontend users. Its modular architecture and decoupled front-end and back-end allow for high customizability, making it a flexible option for developers looking to create tailored solutions.
According to verified reviews, SAP Commerce Cloud provides a more user-friendly experience overall, with higher ratings in ease of use and setup. Reviewers highlight the intuitive onboarding process and the platform's scalability, which simplifies getting e-commerce projects up and running efficiently.
Reviewers mention that while Spryker Cloud Commerce OS is praised for its performance and integrated APIs, it faces challenges in areas like user management and reporting analytics. Users have noted that these features could be more robust to better support their operational needs.
G2 reviewers highlight the quality of support provided by SAP Commerce Cloud, with many users expressing satisfaction with the assistance they receive. This strong support network is crucial for businesses that rely on the platform for complex operations and require timely help.
Users report that while both platforms have their strengths, SAP Commerce Cloud's comprehensive capabilities in omnichannel experiences and personalized customer interactions give it an edge for enterprises looking to enhance customer engagement across multiple touchpoints.
Pricing
Entry-Level Pricing
SAP Commerce Cloud
No pricing available
Spryker Cloud Commerce OS
No pricing available
Free Trial
SAP Commerce Cloud
Free Trial is available
Spryker Cloud Commerce OS
No trial information available
Ratings
Meets Requirements
8.7
213
8.2
75
Ease of Use
8.1
221
7.6
73
Ease of Setup
7.9
160
6.4
55
Ease of Admin
8.2
95
7.2
55
Quality of Support
8.6
204
8.4
72
Has the product been a good partner in doing business?
SAP Commerce Cloud is SAP 's another mind blowing application or version which helps the e commerce business to run there accounting activities effectively...Read more
What is SAP Commerce Cloud used for?
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FM
SAP Commerce Cloud connects the online marketplace to a dedicated eCommerce website. Here’s how:
Online Marketplace:
An online marketplace is a...Read more
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