G2 reviewers report that Sage Intacct excels in overall user satisfaction, boasting a significantly higher score compared to Sage 500. Users appreciate its robust feature set and exceptional customer support, making it a preferred choice for businesses looking for reliable accounting solutions.
According to verified reviews, Sage Intacct's implementation process is often highlighted as quick and intuitive, with users noting the ease of use and easy integration with other software via APIs. In contrast, Sage 500, while user-friendly, has received mixed feedback regarding its setup and configuration.
Users say that Sage Intacct is particularly well-suited for global businesses, offering cloud flexibility and strong financial management tools that cater to multi-entity and multi-currency needs. Sage 500, while versatile, is often seen as more limited in this regard.
Reviewers mention that Sage 500 is appreciated for its simplicity and familiarity, especially for users transitioning from QuickBooks. However, it lacks the advanced features and support that many users find essential in Sage Intacct, which is designed for more complex financial environments.
G2 reviewers highlight the quality of support provided by Sage Intacct, with many users praising the responsiveness and helpfulness of the support team. In contrast, Sage 500 users have expressed concerns about the quality of support, indicating a need for improvement in this area.
According to recent user feedback, Sage Intacct's performance and reliability are consistently rated highly, with users enjoying features like custom reporting and budgeting/forecasting. Sage 500, while functional, does not match the same level of performance and feature richness, which can impact day-to-day usability.
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