---
title: Microsoft Dynamics 365 Business Central Reviews
meta_title: 'Microsoft Dynamics 365 Business Central Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter 906 reviews by the users' company size, role or industry
  to find out how Microsoft Dynamics 365 Business Central works for a business like
  yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 906
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: ERP
  url: https://www.g2.com/categories/erp
---

# Microsoft Dynamics 365 Business Central Reviews
**Vendor:** Microsoft  
**Category:** [ERP Systems](https://www.g2.com/categories/erp-systems)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 906
## About Microsoft Dynamics 365 Business Central
Grow your business with Microsoft Dynamics 365 Business Central—the first comprehensive business management solution that uses Microsoft Copilot to boost productivity, spark creativity, and improve business performance with next-generation AI. Connect finance, sales, service, and operations teams within a single easy-to-use application that streamlines processes and empowers data-driven decisions. Work seamlessly with Microsoft 365 including Outlook, Excel, and Teams, so employees can get the information they need without switching between applications. Drive continuous improvement and innovation backed by the world-class security, flexibility, and scalability of the Microsoft cloud. Join more than 40,000 small and medium-sized businesses that have moved to the cloud with Dynamics 365 Business Central to work smarter, adapt faster, and perform better.



## Microsoft Dynamics 365 Business Central Pros & Cons
**What users like:**

- Users appreciate the **ease of use** in Microsoft Dynamics 365 Business Central, enhancing efficiency and satisfaction. (68 reviews)
- Users appreciate the **seamless integration** of Microsoft Dynamics 365 Business Central with Microsoft products and other applications. (51 reviews)
- Users value the **efficient financial management** capabilities of Microsoft Dynamics 365 for streamlined accounting and investment monitoring. (42 reviews)
- Users appreciate the **seamless integration** of Microsoft Dynamics 365 Business Central with various Microsoft products and external applications. (41 reviews)
- Users appreciate the **seamless integration features** of Dynamics 365 Business Central, enhancing productivity across various platforms. (38 reviews)
- Users appreciate the **comprehensive and customizable functionality** of Microsoft Dynamics 365, enhancing business efficiency and accuracy. (36 reviews)
- Users enjoy the **seamless integration** of Microsoft Dynamics 365 Business Central with various tools, enhancing productivity and efficiency. (36 reviews)
- Cloud-Based (28 reviews)
- Users praise the **robust financial management** features of Dynamics 365, enhancing productivity and integration across platforms. (27 reviews)
- Accounting Management (23 reviews)

**What users dislike:**

- Users face a **steep learning curve** with Microsoft Dynamics 365 Business Central, requiring significant training for effective navigation. (42 reviews)
- Users find the **learning difficulty** of Dynamics 365 Business Central challenging due to complexity and slow initial setup. (28 reviews)
- Users find the **missing features** in Microsoft Dynamics 365 Business Central limit its functionality and integration capabilities. (26 reviews)
- Users find the **high licensing costs** and limited options challenging, especially for smaller businesses. (25 reviews)
- Users struggle with **difficult customization** in Microsoft Dynamics 365 Business Central, facing a steep learning curve and limited guidance. (18 reviews)
- Users face **integration issues** , particularly with non-Microsoft platforms, complicating data transfer and system usability. (15 reviews)
- Limited Customization (14 reviews)
- Users find Microsoft Dynamics 365 Business Central **not user-friendly** , struggling with an unintuitive UI and complex customizations. (14 reviews)
- Setup Difficulties (14 reviews)
- Slow Performance (14 reviews)

## Microsoft Dynamics 365 Business Central Reviews
  ### 1. I like d most about the prospect of M365 taht showcase the Opportunity to perform your task

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amir A. | IT Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 24, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

Its capabilty to work and flow of operations are quite convinnent

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Plans can be lesser and customizable as for a need because for a single user their is shwould be custom plans

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Solving the critical analysis part most of the time

  ### 2. Sales Support User

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Broadcast Media | Enterprise (> 1000 emp.)

**Reviewed Date:** July 01, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

MS D365 BC is convient because there is a plethora of infromation you are able to obtain when navigationg from the dashboard.  There is an ease of use and understanding.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

I have not used all aspects of this application, but the ones I have used, I have not complaints

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

This application helps me to see a snapshot of active and inactive clients, who manages them, and the ability to assign accouts to specifics Accout Executives.

  ### 3. ERP Expert

**Rating:** 3.5/5.0 stars

**Reviewed by:** Saurabh B. | ICT Program Director, Enterprise (> 1000 emp.)

**Reviewed Date:** July 03, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

It's a highly cost-effective solution....

**What do you dislike about Microsoft Dynamics 365 Business Central?**

It does not have a localization patch...

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

It allows you to streamline your back-end operations catering to Financial, SCM and Human Resources. They also have good and efficient CRM solutions.

  ### 4. Easy to use, Lots of depth.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 12, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

Easy to learn, search function is useful, support is solid.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Can be confusing to read ledger entries, a lot of clicking.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Generating bank EFT files. Easy to track payments.

  ### 5. Great for consultants

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

Fantastic integrations wth the Office suite and cloud-base collaboration is crucial. Incredibly powerful and easy to use. Great product for customer support/serviceing.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

It would be helpful to collaborate and integrate non-business emails. I consult with a number of small businesses that may use personal email in the early stages of their business.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Collaboration, tracking, support, analysis.

  ### 6. MS Dynamics Lead Role

**Rating:** 4.0/5.0 stars

**Reviewed by:** Fahad C. | Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

Easy to Access. Interlinked Software Espcially in Retail Industry

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Sometimes Errors Regarding Software Issues. Lack of Customer Support

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

It offer remote access at anywhere 
Easy to Use
More Commanding
Enhance Decision Making

  ### 7. Dynamics for crm

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 13, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

The ability to create reports and dashboards to quickly get to the needed data

**What do you dislike about Microsoft Dynamics 365 Business Central?**

it wasn't intuitive to create reports and dashboards.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

acted as a crm for us. tied to powerBI reports easy

  ### 8. Great ERP Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ann G. | Senior accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 19, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

The Microsoft Dynamics 365 Business Central is a robust ERP system designed for small and medium businesses. This part of our company systems on a norm and it integrates so well with Microsoft office and able to track performance. The user interface is also easy to use.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

The cost is on the pricier side compared  to other systems out there.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Microsoft Dynamic 365 is helping us drive innovation in our current processes because the system is more modernized compared to others.

  ### 9. Associate Functional Consultant for D365 Business Central

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

It is a powerful tool for businesses seeking agility, efficiency and customer centric solutions.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Users sometimes experience performance related issues

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

It is helping business to come to a centralised platform for managing their businesses, better control on operation. As a consultant I am benefiting from it by implementing Erp for various customers

  ### 10. Dyamics 365 Review.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Swapnil J. | Assistant System Engineer Trainee, Enterprise (> 1000 emp.)

**Reviewed Date:** March 16, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

User interface and navigating inside the tool is quite easy as compare to other crm tools.Good customer support by the microsoft team available 24/7 for your help.Integration and usage is good.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Only dislike about microsoft dynamics 365 is the initial installation and setup of the tool specific to your requirements.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

It helps integrating different erp systems ,to easily look into customer needs.It's CRM configuration help to achieve customer's problems by classification and to keep track of history of customer faced same problem.

  ### 11. Including finance, manufacturing, sales, shipping, project management, and services management

**Rating:** 5.0/5.0 stars

**Reviewed by:** boris l. | Consultor de soporte técnico, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 02, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

business processes and services is the best part, ease implementation, ease integration with other plataform

**What do you dislike about Microsoft Dynamics 365 Business Central?**

For the moment nothing all features are very good

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

All management with my customer

  ### 12. Business Central Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohammad A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2023

**What do you like best about Microsoft Dynamics 365 Business Central?**

The user-friendly interface and seamless integration of various business processes make Microsoft Dynamics 365 Business Central stand out. It simplifies tasks and enhances overall efficiency.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

While Microsoft Dynamics 365 Business Central offers robust functionalities, advanced reporting features could be more intuitive and user-friendly. Users may find some limitations in customizing reports to suit specific needs. Also, it takes a background knowledge to customize the system.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

BC effectively addresses challenges related to integrated business processes, providing a unified platform for finance, operations, and customer engagement. This consolidation streamlines workflows, improves data accuracy, and enhances overall business efficiency, resulting in increased productivity and better-informed decision-making.

  ### 13. Microsoft Dynamics 365 Business Central Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shahrukh Khan K. | Procurement Operations Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** March 20, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

It is user friendly and plays an important role in understanding financials, SCM and operations such as procure to pay process. It also helps in understanding the spend.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

No dislikes as of now, I find it very much comfortable and easy to use on daily basis.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

It is solving our problem in streamlining SCM process. Also helps in reporting and managing the data and creating the dashboards for showcasing to the top management for better understanding.

  ### 14. was a good experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mohamed W. | Solutions Architect - AI & Automation, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 01, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

the business interface and the funcitonality which is major cross funcitonal

**What do you dislike about Microsoft Dynamics 365 Business Central?**

the lack of documentation to support end users

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

daily to daily tasks in my internal team projects

  ### 15. My review on the Business Central

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 01, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

The best and the most useful feature of Microsoft Dynamics 365 Business Central is it intigration with outlook as it solves the problem of duplication of works as it serves as a one stop solution for keeping rescords and communicating with others while analyzing your grouwth in business.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

The think I dislike about this whole syystem is the amount of time is takes to upload the information on the server. Example - Sending an email takes takes approximately more than a minutes and imprpvement is required at this important function.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Proving one stop solution to interact with customers and vendors while also proving interface for cash management and sales.

  ### 16. "Unlock it's beastmode with inventory tracking and budgeting for projects".

**Rating:** 4.5/5.0 stars

**Reviewed by:** marion w. | Procurement Manager, Logistics and Supply Chain, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

Extraordinary with ease of budgeting for projects.
Extremely effective for inventory tracking on inbound and outbound of items.
Real-time data access helps with making realtime decisions.
Easily customizable to add any other operation.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Wondrous for ease of customization to add other operations.
Good for decision making.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Extremely wondrous for cloud storage of data for making realtime decisions.
Fantastic with ease of customization to add other operations.
Great to link to bank for direct deposits.
Outstanding with project accounting.

  ### 17. Good product for professional use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 09, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

The variety of features of the product are really useful to me as a professional. The services are easy to understand and use, and are helpful for a lot of operations like sales, finance etc.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

It is a bit expensive for use as a small business. Also, customizing the product for business needs is a bit too complex and challenging.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

A lot of things that had to be done manually can now be automated. Data is also more easily available, providing better insight into business problems.

  ### 18. Best Mid-Market ERP

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mitri M. | CEO, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2023

**What do you like best about Microsoft Dynamics 365 Business Central?**

From an implementer point of view, it is very easy to setup, flexible and easy to use. It is a best to 80% of the industries. 
From a client point of view, it is user friendly, minimal headache to maintain. The users love it because of the quickness to reach the information they need.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Currently it is not Arabized. Waiting for it.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

The accounting accuratness is excellent. Also the flexibility in creating the financial model we need was easy in comparison to SAP Business One.

  ### 19. "Make the right financial decisions for your business anytime, anywhere".

**Rating:** 4.5/5.0 stars

**Reviewed by:** Humprey W. | Project Consultant , Logistics and Supply Chain, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

My best choice with making right and accurate financial decisions anytime.
Integration of all departments by a single database thus real-time access of data.
Incredible with payroll processing and effective with issuance of payslips.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

It's a cloud based ERP with real-time access of data from anywhere.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Magnificent with making right and accurate decision anytime anywhere.
Fabulous with inventory control and faster with invoicing and customization.
Incredible with payroll processing for faster payment to employees.
Ease of use.

  ### 20. Make work more easier

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ibrahim S. | Sales Operations Supervisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

New features and Ditcate option is very helpful

**What do you dislike about Microsoft Dynamics 365 Business Central?**

No thing is bad in it just reduce the membership fees

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Easy flow and solve to me taxation invoices

  ### 21. Best tool to measure buisness performance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 03, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

It enables me to see the trajectory of my business based on data (which never lies) and take effective decisions.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Customizations are complex and you need to be technical to use this.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

I am using this for financials, operations, sales and customer service as a unified platform. I don't have to switch between apps to manage different departments.

  ### 22. "Unleash the power of Business central for it's centralized inventory database".

**Rating:** 4.5/5.0 stars

**Reviewed by:** yuan c. | System Administrator , Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

Have the most powerful inventory database to track any inbound and outbound of items.
It's very spontaneous ERP with bank reconciliation.
Secure and cloud based access of real-time data.
Simplicity with customization.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Super powerful ERP with centralized Inventory database.
Its a bit expensive.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Monumental for it's centralized inventory database.
Incredible to import or export data for easier analysis.
Great to adopt new functionalities.
Fantastic for it's journal entries for data population.
Easily for it's customization options.

  ### 23. A very robust ERP solution!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 28, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

Based on my previous experience with other Microsoft suite tools, Business central is very intuitive and easy to use.Easy to integrate with other sales tools. Fantastic payroll processing, regular reports on payables and receivables account. The UI is very organized with customization options.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

It is a challenge to migrate datato other platforms. The payment collectionns are not automatically updated or linked to an account. The support is also pretty poor with poor response timing. Pretty expensive for small businesses.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

It streamlines process, provides a good platform for financials, sales, services etc., Good realtime insights that help in decision making. Seamless integration with other platforms.

  ### 24. Solutions for improving your dear MSME

**Rating:** 5.0/5.0 stars

**Reviewed by:** Akash M. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 19, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

One thing which I like the most about it is that we can use different solutions such as sales, management, data driven solutions and some other things at the same platform. Need not to look for different platforms for this. This makes a biggest upside for this platform.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

I have not found a downside of it until now. I am happily using it.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

My accounting has become easy for my business.

  ### 25. Microsoft dynamics 365-  future of new generation business

**Rating:** 5.0/5.0 stars

**Reviewed by:** ARJIT S. | User Experience Designer, Enterprise (> 1000 emp.)

**Reviewed Date:** March 14, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

It is AI powered tool which helps stakeholders to pur less effort.

It help in  gathering all the data of business at a single point.

Transforms the business

**What do you dislike about Microsoft Dynamics 365 Business Central?**

It is quite complex tool and need full attention of the user .


Cost is another constraint because not everyone can afford it.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

It is kind of backbone of the business. It is solving multiple Problems like-
1.Auditing the company
2.Performance 
3.financial structure and cashflow

  ### 26. "Yaani it's well crafted to ensure all departmental operations run smoothly with efficacy".

**Rating:** 4.5/5.0 stars

**Reviewed by:** claudia m. | Senior System Engineer , Logistics and Supply Chain, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

It's great assurance to run all our departmental operations.
Absolutely dependable to do tax calculations on time.
Allow us to run on different currencies.
Spontaneous to have bank reconciliation.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

I depend on to make any decisions can do it with accessing data.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

I must access data which is real-time from all departments.
Cloud based which makes managers approve invoices from anywhere.
Tax calculations setup is explicable.
Reports are so consistent.

  ### 27. Its has easy accessibility towards emails. The performance is bit faster with high secure system.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

Basic view and security towards data archives.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Its slowness and time in populating results.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Its store the data safe and secure with authetications.

  ### 28. Developer g

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abhishek Kumar S. | Associate Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

Good for companies for growth and responsibile design developing and testing and mentaining solution based on dynamic 365

**What do you dislike about Microsoft Dynamics 365 Business Central?**

There is noting such thing like which I dislike

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Business central and it's strong integration with familiar makes the journey smoother

  ### 29. Very Configurable

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

Centralized view of the erp is very good to ingest

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Sometimes too configurable so lot of times multiple views need to be created

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Inventory Management, PLanning, Procurement, Overall View

  ### 30. Best ERP system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

Easy to customize and cloud-ready. Best for Mid-sized origanizations.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Multi Country/Regions not supported. Performance.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

We can know how we are doing with business easily.

  ### 31. HRIS & Payroll Specialist

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** June 30, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

Controlling data , zero errors , easy to reach to old data , easy reports without complex fast formulas 
Data secured

**What do you dislike about Microsoft Dynamics 365 Business Central?**

For my core usage , I don't find any dislikes

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Company structure especially if company has many subsidiaries and need to put all the group under one structure into MD

  ### 32. Microsoft Dynamics 365

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nirjal S. | Senior Technical Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** March 25, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

Dynamics 365 is a great app provided by Microsoft to run company business. It is easy to use multiple applications in single platform.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Nothing to dislike Dynamic 365 application.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Earlier we are using tally and ERP application for handling the company Bill and taxes porpous. But after using the 365 app it will easy to run everything on single platform.

  ### 33. Microsoft Dynamics good experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 04, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

I'd like the resources optimization, management and control for the processes, planning and execution for the projects are great to manage.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Learning path and cost is kind of high, also it is necessary to have a big infrastructure to make it

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Inventory control is easier with it

  ### 34. Microsoft Dynamics lacks functionality

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 05, 2021

**What do you like best about Microsoft Dynamics 365 Business Central?**

The interface in Microsoft dynamics is very heady to use

**What do you dislike about Microsoft Dynamics 365 Business Central?**

It lacks a lot of functionality like the ability to reverse journal entries with the click of a button, no way to scan and attach support to journals

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

It's a very simple product to use. It helps us input entries to the general ledger but it has several large short comings

  ### 35. MS Dynamics 365 Business

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

Microsoft Dynamics 365 Business central is more flexible which can be easily scaled up and down as per the business requirements of the end customer.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

The solutiom is more complex to learn whhen compared to the other solutions.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Some features like Supply & Demand, Planning & Forecasting. Order manafement are tightly integrated to manage and outomate business operations.

  ### 36. Updates a connectors

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

I find it to be user friendly and simple. I feel there is more I can learn about it as well.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

We use a software partner that breaks after every update and causes a ruff close. Highradius is a great software but has major issues with the connection to BC 365.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

I really need HRC and BC to get things fixed.

  ### 37. I loved this app as it is very feasible and very simple to navigate and use.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vivek R. | Cash Application Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** March 19, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

After using Microsoft Dynamics, I can make presentations very easily and it has many features like AI presentation.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

The cost is more. there are no such dislike about this app.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Compared to most other ERP software Microsoft Dynamics is User friendly and less complex and Navigation is also easy. Implementation has become more effective.

  ### 38. Streamlined operations and improved productivity

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Capital Markets | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 02, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

The custiomization options and automation capabilities streamline business processes and reduce manual work.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

The cost of licesing and additional modules can be high for small business.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Managing finances, inventory, projects manually can lead to erros and inneffiencies.

  ### 39. As a Data Professional i recommend business central

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 01, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

i find it helpful to have the tasks centralized in a platform

**What do you dislike about Microsoft Dynamics 365 Business Central?**

sometimes it can be confusing to use it, but once you get used to it its nice

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

it can integrate very good with microsoft applications

  ### 40. Great features, great upkeep

**Rating:** 1.5/5.0 stars

**Reviewed by:** Erick I. | Director of Business Development, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

With the ability to completely customize the platform and include BI tools, it checks all the boxes for large/enterprise organizations.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Things break, a lot. It's not user intuitive and learning how to upkeep Dynamics is a process... they have okay documentation but hard to follow at times.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

BI tools to track our clients and any trends.

  ### 41. 365 solutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** anjali a. | IT Infrastructure Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** April 09, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

It leverage high  performing ecosystem by interconnecting CRM and ERP tools.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

It requires more time to understand  the features and bit complex.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

It's  fully integrated and resolving every problem related to finance,  Marketing and sales work flow automation.

  ### 42. Best erp system by microsoft

**Rating:** 4.0/5.0 stars

**Reviewed by:** kriti t. | Customer Relationship Specialist (business operations), Mid-Market (51-1000 emp.)

**Reviewed Date:** March 19, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

Ease of doing things and attractive dashboard is i like best about microsoft

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Implementation and pricing of software is on higher end which may not be affordable for many organisations

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

It solve problem of jumping one app to another by bringing all my business need in one place

  ### 43. Microsoft Dynamics 365 review

**Rating:** 5.0/5.0 stars

**Reviewed by:** ali s. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 05, 2023

**What do you like best about Microsoft Dynamics 365 Business Central?**

Microsft dynamics is the best CRM to engage my customer onthe same flatform and fullfill thier dier needs in just a flick of time.Dynamics365 let us source the requirements of our clients and customer from our partner vendors very easliy and built a perfect workflow for us. It also allow us to onboard new clients and customer to collect and save thier data for our ease and access.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

No bad experience yet thats why no bad review.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Micrososft Dynamics 365 Business Centeral is easy way to access the company data and records.

  ### 44. Smooth Interaction with other apps and cursory user interface

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 19, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

I like its extensive interaction and support with Outlook, partner apps, Excel and Power BImuch since it fits well in the Microsoft environment.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

It's user interface would be difficult to learn for non IT people unlike SAP ERP finding table numbers in Dynamics 365 is a big task.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Like any other ERP system it offers general ledger management services and in one of our project it was implemented because of its robust integration with microsoft power apps and it benefited us to automate the process.

  ### 45. Advantages of Using Microsoft Dynamics 365 Business Central

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sahib A. | E-Commerce Brand Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

It provides in-depth analytical reports of the business. It helps in creating marketing strategies for the business.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

It is difficult to understand the key features of the product. It is not user-friendly.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

It gives us a 360-degree overview of our business operations in a single place.

  ### 46. It is an excellent professional tool for all out business needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.)

**Reviewed Date:** April 02, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

It is very easy tool to use that allows to prioritize the tasks effectively.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Though it is an excellent tool but it lacks integration with third party tools.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

It allows to keep a track and work based on priority.

  ### 47. Empowering businesses with Microsoft dynamics 365!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yusuf D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

It helps to achieve hassle-free systematic operations between ERP and CRM functions.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Slightly expensive for small scale business and few features are a bit complicated

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Stores all data in one place, bridges any communication gaps between functions and integrates well with other microsoft products.

  ### 48. Seamless experience that unlocks maximum efficiency

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 20, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

Some of my favourite features are integration with other MS products, scalability to meet customizations and other needs, user friendly interface, access to cloud based solutions, frequent updates, sales processing, general account functions

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Interface is not very intuitive, vendor ledger entries - can give an option on filters with multiple user IDs, 3rd party softwares are not integrated or require costomization

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Mainly solves the problem of managing business operations efficiently, streamlines processes, helps centralize data, helps a lot in decision making

  ### 49. Business Central: A Powerful Tool for Modern Enterprises

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sunita S. | Associate Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

Powerful Scalability & Flexibility, integration.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Deadlock situations in business central.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Seamless data management.

  ### 50. Procurement

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2024

**What do you like best about Microsoft Dynamics 365 Business Central?**

It's supported  the procurement process , reporting  capability, 
Syncs with outlook emails

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Poor customizable.  Too white interface , tables are not expandable

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

No thing


## Microsoft Dynamics 365 Business Central Discussions
  - [Is there an easy way to get the year end closing to go more smoothly?](https://www.g2.com/discussions/32400-is-there-an-easy-way-to-get-the-year-end-closing-to-go-more-smoothly) - 1 comment, 1 upvote
  - [what does clearing option do in financial module of GP?](https://www.g2.com/discussions/26482-what-does-clearing-option-do-in-financial-module-of-gp) - 1 comment, 1 upvote
  - [Are there any plans to build out Dynamics to compete with Salesforce?](https://www.g2.com/discussions/are-there-any-plans-to-build-out-dynamics-to-compete-with-salesforce) - 1 comment, 1 upvote
  - [What is Microsoft Dynamics 365 used for?](https://www.g2.com/discussions/microsoft-dynamics-365-business-central-what-is-microsoft-dynamics-365-used-for) - 2 comments
  - [What is the difference between Dynamics 365 and Business Central?](https://www.g2.com/discussions/what-is-the-difference-between-dynamics-365-and-business-central) - 1 comment

- [View Microsoft Dynamics 365 Business Central pricing details and edition comparison](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews?open_modal_url=%2Fproducts%2Fmicrosoft-microsoft-dynamics-365-business-central%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fmicrosoft-microsoft-dynamics-365-business-central%252Freviews%26source%3Dpdp_avatar&page=7&section=pricing&secure%5Bexpires_at%5D=2026-07-12+11%3A17%3A58+-0500&secure%5Bsession_id%5D=b053928c-dd72-48ad-9cfc-c91914851bd3&secure%5Btoken%5D=2494718232cc640960524f192ae81a75c79b2033057fef7ceda0eb4b86d64193&format=llm_user)
## Microsoft Dynamics 365 Business Central Integrations
  - [3CX](https://www.g2.com/products/3cx/reviews)
  - [Airtable](https://www.g2.com/products/airtable/reviews)
  - [Avalara](https://www.g2.com/products/avalara/reviews)
  - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews)
  - [Excel-to-Word Document Automation](https://www.g2.com/products/excel-to-word-document-automation/reviews)
  - [FedEx Ship Manager](https://www.g2.com/products/fedex-ship-manager/reviews)
  - [Infor LN](https://www.g2.com/products/infor-ln/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Lobster Data Platform](https://www.g2.com/products/lobster-data-platform/reviews)
  - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews)
  - [Stacker](https://www.g2.com/products/stacker-app-stacker/reviews)
  - [Star Software](https://www.g2.com/products/star-software/reviews)
  - [Windows 11](https://www.g2.com/products/windows-11/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)

## Microsoft Dynamics 365 Business Central Features
**General Ledger**
- Journal Entries
- Tags / Dimensions
- Audit Trail

**Accounting**
- Chart of Accounts
- AP Automation
- AR Automation
- Journal Entries
- Tags & Dimensions
- Cash Management
- Payment Batches
- Payments Scheduling
- Payment Settlements
- Payment Methods

**Accounting **
- Chart of Accounts
- AP Automation
- AR Automation
- Journal Entries
- Tags & Dimensions
- Cash Management
- Payment Batches
- Payments Scheduling
- Payment Settlements
- Payment Methods

**Accounting**
- AP Automation
- AR Automation
- Audit Trail
- Budgeting / Forecasting
- Collections Automation
- Financial Statements
- Invoice Customization
- Journal Entries
- Monitor Cash Positions
- Multi-Entity / Consolidation
- Payment Processing
- Recognition Rules
- Reconciliations
- Tags / Dimensions
- Payments Scheduling
- Payment Batches
- Payment Settlements 
- Payment Methods

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Accounts Receivable**
- Invoice Customization
- AR Automation
- Collections Automation

**Inventory**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Inventory & Warehouse**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Back Office**
- Allocation
- Asset Register
- Lean Management
- Organization Management
- Payroll
- Portfolio Mix
- Purchase Orders
- Requisition
- Shift Scheduling
- Sourcing
- Status
- Time & Attendance Tracking

**Accounts Payable**
- AP Automation
- Payment Processing
- Purchase Orders

**Warehousing**
- Locations
- Multi-Warehouse
- Third-Party

**Purchasing**
- Demand
- Purchase Orders
- In Transit
- Receiving

**Front Office**
- ATP
- Checkout Process
- Configuration Rules
- Contact & Account Management
- Product & Price List Management
- Product Catalog
- Promotions and Discounts
- Quote & Order Management
- Returns / Refunds
- Territory & Quota Management

**Purchasing**
- Demand
- Purchase Orders
- In Transit
- Receiving

**Sales & Marketing**
- Customer Master
- ATP
- Order History
- Returns
- Credit Limits
- Pricing & Discounts

**Integration**
- Breadth of Partner Applications
- Data Import and Export Tools
- Integration APIs

**Other Functionality**
- Inventory Tracking / Ordering
- Inventory Pricing and Costing
- Inventory Reporting
- Multi-Entity / Consolidation
- Recognition Rules
- Reconciliations
- Payroll
- Time and Expense

**Sales & Marketing**
- Customer Master
- ATP
- Order History
- Returns
- Credit Limits
- Pricing & Discounts

**Manufacturing**
- WIP
- Work Orders
- MRP
- BOM
- MPS
- Shop Floor

**Logistics**
- Centralized Inventory Database
- In Transit
- Inventory Forecasting
- Inventory Pricing and Costing
- Inventory Reporting
- Inventory Tracking / Ordering
- Picking Methods
- Picking Planning
- Receiving
- Shipping Options

**Reporting & Analytics**
- Financial Statements
- Custom Reporting
- Budgeting / Forecasting
- Dashboards

**Assembly**
- BOM
- Kitting
- Disassembly

**Quality Management**
- Inspections
- Rework
- Waste
- Defects

**Platform**
- Customization
- Internationalization
- Output Document Generation
- Performance and Reliability
- User, Role, and Access Management
- Workflow Capability

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Performance and Reliability
- Output Document Generation

**Logistics **
- Picking & Packing
- Packaging
- Shipping
- Routing
- Tracking

**Distribution**
- Picking & Packing
- Shipping
- Tracking

**Production**
- BOM
- Defects
- Identify Demand
- Inspections
- Manage Resources
- MPS
- MRP
- Production Plans
- Rework
- Shop Floor
- Waste
- WIP

**Integration**
- Data Import and Export Tools
- Integration APIs
- Breadth of Partner Applications

**HR**
- Payroll
- Workforce Management
- Time & Attendance

**HR**
- Payroll
- Workforce Management
- Time & Attendance

**Reporting & Analytics**
- Custom Reporting
- Dashboards
- Integration

**Cash Flow**
- Track Cash Flow
- Income and Expenses
- File Exports

**Generative AI **
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Budgeting & Forecasting**
- Budgeting / Forecasting
- Data Import
- Versioning
- Historical Data

**Agentic AI - ERP Systems**
- Decision Making

**Agentic AI - Discrete ERP**
- Cross-system Integration
- Natural Language Interaction
- Decision Making

**Agentic AI - Distribution ERP**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning

**Revenue**
- Revenue Types
- Revenue Allocation
- Scheduling

**Payroll**
- Direct Deposit
- Check/W-2 Printing
- Tax Calculation
- Reporting and Dashboards

**AI**
- Data Extraction
- Invoice Processing
- Expense Management
- Fraud Detection
- Tax Compliance
- Support Chatbots
- Bank Reconciliations
- Report Generation
- Customizable Alerts
- Predictive Analytics

**Mobile Applications - Accounting**
- Cloud Integration
- Notifications
- UI
- Offline
- Expense Tracking
- Invoice Management

**Agentic AI - Accounting**
- Autonomous Task Execution

## Top Microsoft Dynamics 365 Business Central Alternatives
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,710 reviews)
  - [Acumatica](https://www.g2.com/products/acumatica/reviews) - 4.4/5.0 (1,916 reviews)
  - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - 4.4/5.0 (943 reviews)

