---
title: Microsoft Dynamics 365 Business Central Reviews
meta_title: 'Microsoft Dynamics 365 Business Central Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter 905 reviews by the users' company size, role or industry
  to find out how Microsoft Dynamics 365 Business Central works for a business like
  yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 905
  scale: '5'
date_modified: '2026-06-30'
parent_category:
  name: ERP
  url: https://www.g2.com/categories/erp
---

# Microsoft Dynamics 365 Business Central Reviews
**Vendor:** Microsoft  
**Category:** [ERP Systems](https://www.g2.com/categories/erp-systems)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 905
## About Microsoft Dynamics 365 Business Central
Grow your business with Microsoft Dynamics 365 Business Central—the first comprehensive business management solution that uses Microsoft Copilot to boost productivity, spark creativity, and improve business performance with next-generation AI. Connect finance, sales, service, and operations teams within a single easy-to-use application that streamlines processes and empowers data-driven decisions. Work seamlessly with Microsoft 365 including Outlook, Excel, and Teams, so employees can get the information they need without switching between applications. Drive continuous improvement and innovation backed by the world-class security, flexibility, and scalability of the Microsoft cloud. Join more than 40,000 small and medium-sized businesses that have moved to the cloud with Dynamics 365 Business Central to work smarter, adapt faster, and perform better.



## Microsoft Dynamics 365 Business Central Pros & Cons
**What users like:**

- Users appreciate the **ease of use** in Microsoft Dynamics 365 Business Central, enhancing efficiency and satisfaction. (68 reviews)
- Users appreciate the **seamless integration** of Microsoft Dynamics 365 Business Central with Microsoft products and other applications. (51 reviews)
- Users value the **efficient financial management** capabilities of Microsoft Dynamics 365 for streamlined accounting and investment monitoring. (42 reviews)
- Users appreciate the **seamless integration** of Microsoft Dynamics 365 Business Central with various Microsoft products and external applications. (41 reviews)
- Users appreciate the **seamless integration features** of Dynamics 365 Business Central, enhancing productivity across various platforms. (38 reviews)
- Users appreciate the **comprehensive and customizable functionality** of Microsoft Dynamics 365, enhancing business efficiency and accuracy. (36 reviews)
- Users enjoy the **seamless integration** of Microsoft Dynamics 365 Business Central with various tools, enhancing productivity and efficiency. (36 reviews)
- Cloud-Based (28 reviews)
- Users praise the **robust financial management** features of Dynamics 365, enhancing productivity and integration across platforms. (27 reviews)
- Accounting Management (23 reviews)

**What users dislike:**

- Users face a **steep learning curve** with Microsoft Dynamics 365 Business Central, requiring significant training for effective navigation. (42 reviews)
- Users find the **learning difficulty** of Dynamics 365 Business Central challenging due to complexity and slow initial setup. (28 reviews)
- Users find the **missing features** in Microsoft Dynamics 365 Business Central limit its functionality and integration capabilities. (26 reviews)
- Users find the **high licensing costs** and limited options challenging, especially for smaller businesses. (25 reviews)
- Users struggle with **difficult customization** in Microsoft Dynamics 365 Business Central, facing a steep learning curve and limited guidance. (18 reviews)
- Users face **integration issues** , particularly with non-Microsoft platforms, complicating data transfer and system usability. (15 reviews)
- Limited Customization (14 reviews)
- Users find Microsoft Dynamics 365 Business Central **not user-friendly** , struggling with an unintuitive UI and complex customizations. (14 reviews)
- Setup Difficulties (14 reviews)
- Slow Performance (14 reviews)

## Microsoft Dynamics 365 Business Central Reviews
  ### 1. Business Central Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pushparaj  P. | Functional consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** October 13, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

For Me , it's UI.  Compare to other Microsoft ERP, Business Central have very Easy UI. End user accessibility is very Easy.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

What i dislike about is it's planning and costing Modules. You have to be more specific on while selecting these option.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

It's Localisation.Business Central lags on our country Tax setups and configuration.they really working on this to get better.yes.

  ### 2. User friendly, cost effective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ojasi K. | AI Engineering Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** November 30, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

User friendly platform, easy to comprehend features and cost effectiveness is what impressed me the most. I provided knowledge transfer to my team mates which was quite easy too.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

None as of now. The only thing however which can be improved is the color palette.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

We are tackling the sales and marketing of the Microsoft Surface products using Microsoft Dynamics 365 business Central. Typical use cases include work flows, plug-ins and ribbon customizations.

  ### 3. A comprehensive business management solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Santosh S. | IT Modernization (Azure) Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 13, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

It automates and streamlines business processes. Powerful solution can help to improve business

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Difficult to the interface, this is not user friendly

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

All-in-one business management solution, which enables software like entry-level accounting

  ### 4. Make sure you look at the alternatives before committing to Business Central

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2023

**What do you like best about Microsoft Dynamics 365 Business Central?**

Fairly easy to use but requires a lot of manual processes

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Lack of Link To UK Banks
One to One link between Job & Customer - not possible to reassign a job to another customer
Payment Allocations are pathetic - does not attempt to match payments unless their is only one outstanding invoice for the amount of the payment!!!

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Other systems are better but we are tied in having invested a lot in getting to where we are now

  ### 5. Dynamics 365 best for business management !!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zeeshan K. | Software engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 16, 2023

**What do you like best about Microsoft Dynamics 365 Business Central?**

It gives the best platform to manage the business and by utilising its tools we can increase the sales,marketing etc

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Some times it takes to much time in processing

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Solves sales,marketing,services related problems

  ### 6. Best experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abdul M. | Constultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2023

**What do you like best about Microsoft Dynamics 365 Business Central?**

Easy to use and very easy to manage all the things.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

All thing are good but some times it takes too much time in ticket resolving.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

It resolve all the sales,marketing,service related problems and it helps to do our work effectively

  ### 7. Excellent solution for unique uses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Praveeen K. | Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 12, 2023

**What do you like best about Microsoft Dynamics 365 Business Central?**

Microsoft provides great account management  resources that will help keep you on the cutting edge.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Some times takes too much time in loading

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Soves business management problems and it helps me to deal with my business

  ### 8. Very effective for business management.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nadeem . | Marketing consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** January 10, 2023

**What do you like best about Microsoft Dynamics 365 Business Central?**

It is easy to use and best way to manage our business related requirements.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Sometimes takes too much time in ticket resolution.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

It's solve sells marketing and services related problems and it's helps to improve business requirements.

  ### 9. BC review for G2

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

The interface is userfriendly and also this ERP covers all the departments which are related to an organization. The receivables, payables, payroll and all are covered to the maximum extent.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

The main drawback is it is not useful for larger organizations as it cannot handle large amounts of data and also cannot process that data. The reports generated are not that accurate.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

The payroll, credit management and expense management issues have been resolved perfectly and is the best ERP I used so far.

  ### 10. Navision

**Rating:** 4.5/5.0 stars

**Reviewed by:** santhosh l. | Functional Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

Since ERP is the software tool helps us to maintain the complex day to day activities financially relating to every field it may be retail, manufacturing and medical.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

The software tool is advanced in some topics laymen is unable to work on the software easily as every one's standard of education and background differs as per there knowledge.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Since business central is the saviour of the small and large organisations to run the daily activities.and a proper form and accurate information regarding the projects and easibility.

  ### 11. Easy to manage Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** David S. | Business Development Manager, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 21, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

Activities and Insights provide the best statistics to understand the business better.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Nothing like that to dislike, all is working fine for me.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

It is providing all the activities and insights in detail so I can easily manage quotes and sales.

  ### 12. Ms dynamics 365 Bc review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Saikumar P. | Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 04, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

The software is very helpful for the relationship management functionality to support sales and all the things for a organization. Suitable for the Receivable and payments.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

The software is not so user friendly when compared to ms dynamics 365FO and some what slow in processing the data. Not suitable for large organizations. Need to improve the interface.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Procurement process has become easy and asset management is perfect and also the payroll management is awesome. The time has been saved for vendors and customers departments.

  ### 13. A complete package for SME Segment

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nikita J. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 12, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

The enhanced features and the way the system is integrated catering to all the functions like Sales, Purchase, Finance , Service, Advanced Warehousing and Manufacturing.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

HR could be developed more to cater to the companies requiring a standardized payroll system.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Business Central is a highly scalable ERP for easy integrations with third-party applications. With multiple connectors and its ability to provide APIs have overcome the limitations of the earlier versions like NAV.

  ### 14. Most effective and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ajay K. | Assistant System Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** January 09, 2023

**What do you like best about Microsoft Dynamics 365 Business Central?**

Good environment for business practices and easy to use.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Some time takes too much time in processing.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

It's help in tracking leads. All business processes are easy to handle.

  ### 15. Easy to Manage business insights and analytics

**Rating:** 5.0/5.0 stars

**Reviewed by:** Krunal S. | Business Development Manager, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

Analytics and Insights for the sales and business to get more ideas on how to improve business.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

There is nothing to dislike as every features are useful.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Business analytics and insights management.

  ### 16. Microsoft Dynamics 365 Business Central Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** November 11, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

It's very easy to understand and implement. It's easy to build for developers and others as well from other backward.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Everything is very good and there is nothing to dislike apart from one things that it hangs a lot sometimes.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

It's helping businesses grow and develop easily. Power Platform is one such advantage and is very helpful for automation and other things.

  ### 17. It is one of the best Product to support medium to large scale businesses.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chintan P. | Project Lead Business Central, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 14, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

It is user-friendly and straightforward in use containing all basic modules.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Need some more user friendly basic reports.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Helps to manage all modules like sales, purchase, finance etc under single platform for any business. That can help businesses to manage all interlinked data.

  ### 18. Business Central product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Somasree K. | Assistant Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 09, 2023

**What do you like best about Microsoft Dynamics 365 Business Central?**

It is very easy to use, very smooth processing, easy export to excel

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Could have been more integration friendly

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Easily integrating the whole business into one solution

  ### 19. It is very useful and making my work easily in short period of time.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Saurabh M. | PMO-Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

Making things easy in one click and able to understand with short period.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Some times we find Lag but its negligible.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

easy working making work easy and able to understand all department of people.

  ### 20. Professional used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deepali L. | Sales Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

The modules and easy to handle.The apperance of software is good.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

It takes some time to go next window or next page.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Getting all data at on place easily.
Easy to access.

  ### 21. Best app for professional use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Komal D. | Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** October 14, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

Best for model codding and item creation.Easy for order creating and handeling.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

It takes little more time to update the changes.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

I can check all orders easily in single window

  ### 22. Practical and easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rizwan H. | SPV Finance & Accounting, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

Easy to use, quite complete features, and practical

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Limited login time, inflexible function.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Easy to make financial reports

  ### 23. compared to other ERP it is placed in a good category

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cédric T. | Helpdesk Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

To have used this software package it is really vast complete and super modular according to the field where you are to manage the daily tasks of the company. compared to other ERP it is placed in a good category

**What do you dislike about Microsoft Dynamics 365 Business Central?**

the problem our company is located in West Africa and its version 365 is not available.which does not allow our users to connect anywhere.especially since we are talking about teleworking today

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Microsoft NAV dynamics allows to use less software in the company as accounting software, sales payroll, our products, electronic banking when I take the case of my company which is a company marketing petroleum products and derivatives, etc ...

  ### 24. Lite, economical and agile ERP available on cloud

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nitin B. | Head Of Finance and Investor Relations, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 19, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

The agility to scale and availability of cloud helps SMEs to grow their business without spending much on ERP

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Reporting flexibility could have been better as customization of reports is dependent on support function of partners.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Flexible, new age and economical ERP has always been an ask and MS Business Central is solving it to alrge extent

  ### 25. G2 review for BC

**Rating:** 5.0/5.0 stars

**Reviewed by:** venkata k. | Sales Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

The ERP is much better compared to others as it covers all the departments like accounts payable, accounts receivable and payroll, administration,credit and collections.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

The user interface is not so good as it is clumpsy somewhat and also it is useful only for small organization which is a big drawback.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

The expense management and collections from customers have become easy with the help of this software.

  ### 26. It is great software to work on and very user friendly for everyone.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sachin V. | Project Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

Its overview and sub-options. Valuable for my business.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

I feel sometimes it is responding very late

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

It is helpful in sharing information in my organization from start to end.

  ### 27. Professional use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Swetha P. | Sales Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

Easy to handle,all information at one point.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

It takes long time to proceed further  to next page.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Collecting all necessary modules at very friendly way.

  ### 28. Excellent System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael D. | Accounting Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

I thought the ERP system was user-friendly and easy to navigate.  Being a Microsoft product, it is also easily integrated with Microsoft Excel (simple to copy and paste journal entries from Excel into the system).  Being able to attach journal entry and A/P invoice support within the system as well were huge improvements for us.  We also integrated our ERP system with external systems as well (Concur and VisualLease).  We also utilized Jet Reports for our financial reporting as well as creating ad-hoc reporting.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Nothing against the ERP system itself, but I heard the initial employee training we received from an outside vendor assisting with the implementation wasn't great.  Fortunately, I had past experience with the system and was able to help train our employees on the system.

**Recommendations to others considering Microsoft Dynamics 365 Business Central:**

I think it's a great product but make sure you have a subject-matter expert as an employee or engage with a skilled vendor to conduct employee training on the system for the best results.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

We had upgraded from a less intuitive ERP system - since our company had many legal entities, the largest benefit was in terms of added efficiency with producing consolidated financial statements, which we accomplished through Jet Reports.  The system, I thought, was much easier to use and had better controls over the posting of transactions in the system.  We also implemented multi-company management to allow us to quickly and easily open and close the posting periods for all of our legal entities simultaneously rather than needing to update the posting period for each individual legal entity.

  ### 29. Great product - but overly complicated

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 06, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

I like the fact that for a warehousing small business, you can simplify the process by using this software. The quote, to sales order, to invoicing is very streamlined.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

I didn't appreciate how expensive the quote was to get the software up and running, we were quoted over $90k from our Microsoft contact. In the end we implemented it ourselves and yes it took significantly longer but it was free.

There is so much capability, that it can be very difficult to get something simple done. I also very much dislike how difficult and clunky it is to modify a report. The idea behind it is so that you pay a Microsoft professional to do it for you and then they make money.

**Recommendations to others considering Microsoft Dynamics 365 Business Central:**

Very expensive for a small business to implement.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

It's a web based software, removing the necessity of having a server which is what we had for our previous software. We moved over from Sage to Business Central.

  ### 30. Microsoft Dynamics 365 Business Central

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sai S. | HR support executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 05, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

Able to respond rapidly to changing customer demands.
Flexibility to allow customers experience finding the appropriate data easily.
No hardware or backup required that helps increase in productivity.
High security standards.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Data storage limits are very low
High cost in some customisation needs.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Helping in using easily and configuring the exact needs.
Fully scalable to our needs .
Have high security standards
Constantly releases new features and updates.

  ### 31. Professionally used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashwini K. | Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 18, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

Getting all the modules at the same place.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

It takes long time period to go next page .

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Easy to handle the various tabs.

  ### 32. One of the best ERP software in the Market

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Printing | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

Microsoft NAV dynamics is one of the best ERP software. It has the integration of all the necessary and required ERP modules in it. All these modules can be useful for medium to large businesses.
The following are the features I used and liked the most in NAV:
Order Management
Sales and order history.
Inventory.

Other modules included the HR module, marketing module, and finance module.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

There is nothing as such which is not useful just that they need to provide some better UI / software interface cause at times due to the available number of features that they provide, the current software design feels a bit cluttered.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Microsoft NAV Dynamics provides a one-stop solution to all the needs of an enterprise. The dashboard available on the main page of the software provides an overall status of the work in whichever department or module we are working in.

  ### 33. EASY TO HANDLE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Priyanka A. | PMO Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 16, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

The system is superb and understanding accessible to all process

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Network issue I am facing when operating system

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Not any problems I am facing

  ### 34. Best ERP software from managing day to day business processes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

It is one of the go to ERP software for small and medium sized organizations.it needs minimal infrastructure and is very simple to use. It contains both ERP and CRM functionalities which enhances user  experience.it offers different modules like accounting, supply chain management,  Human resources management, warehouse management and many more which is required for managing business processes.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Reporting is a bit complex. Other than that, there are no disadvantages. It's easy use and super user friendly and doesn't require anyone to go through lot of documentation.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

The combined ERP AND CRM functionalities is one of the advantages. Business Central is also useful in accessing real time data.it is flexible and easy to to use as it is hosted on cloud.

  ### 35. MS dynamics as a cash applicator

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 25, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

Mass upload of the spreadsheet, where the cash applicator use to process one by one will takes lots of time in processing payments, Also helpfull in application of invoices.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

It is bit complicated when compare to other ERPs like SAP, Oracle and Iscala, in application of the receipts, where it's takes lots of time in searching of the invoices.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Microsoft Dynamics 365 will helpfull in bulk upload of the data into the ERP which will saves the lots of time of a spoc in order to process the cash applications

  ### 36. Comprehensive Business Management cloud solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Krishna D. | Senior Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 29, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

Delivers superior operational efficiency and breakthrough customer experiences.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

It takes some training to get up to speed on all functions

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Data Migration, unnecessary customization and user adoption

  ### 37. Start using Microsoft Dynamics

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kumarjeet C. | Sr. Manager Operations (Franchise & B2B), Small-Business (50 or fewer emp.)

**Reviewed Date:** October 20, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

Integration with 3rd party apps
Excellent cloud system allowing you remote connectivity 
AI powered work flow automation

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Knowledge transfer and training is time taking
High customisation cost
Low data storage limit

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Its is a one stop solution for intigrating various functions like Customer Service, sales,marketing, etc

  ### 38. MS Dynamics is the essence of corporate life. I have used it since 2015 and liked it a lot.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Manmohan S. | Procurement Associate, Enterprise (> 1000 emp.)

**Reviewed Date:** November 24, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

Cloud-based technology. Centralized pattern and fast.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Nothing to dislike, but improvements are a contagious process.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

MS Dynamics 365 is resolving issues related to configuration due to its centralized facility.

  ### 39. Microsoft dynamics 365 businesses central excellent product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kedar B. | System Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

Imicrosoft dynamics 365 businesse central is a very useful product for manufacturing companies and also service provider company.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

in Microsoft dynamics 365 business central maintanance module is not available which is currently used in all manufacturing companies

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

in Microsoft dynamics 365 business central we can easily use excel for export data and import data.

  ### 40. How to manage Financial records on cloud with few clicks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Muskan A. | Associate Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

Microsoft Dynamics 365 Business Central is an platform which provides cloud storage for each and every GL entries to maintaim Chart of accounts for analysing Balance sheet, pnl reports very easily.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

To apply filters to fetch Charts of Accounts we have to add filters. There are no pre defined filters available.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Fetching entries for any GL is simpler and faster in few clicks and is easily manageable. Even it provides out of the box reporting and export to excel feature to export tables in excel to analyse it

  ### 41. Information closer than ever

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

Save view settings. I can access the data already filtered and ready with information I need.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Super Plain Dashboard.I wish visual dashboard can be created as I simply open the Software and see all my necessary datas to track status and monitor them on real time basis.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Systemizing work process. Identifying gaps in the process as everything is recorded efficiently.
Getting approvals are also easier than writing lengthy mails with increase wait time.

  ### 42. Great ERP!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

The ability to drill down into transactions

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Need to have better shortcuts to reports

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Creating a user friendly ERP we can incorporate into our business seamlessly

  ### 43. Business Central very helpful product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Divya P. | Reviewer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

Microsoft d365 business central is very helpful in manufacturing and service provider companies to tracking record of all transactions.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

customisation needed for some mendatory module like maintenance

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

we can define  user wise permission and also provide role according to work of users

  ### 44. Review of Microsoft Dynamics 365

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 27, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

Reporting , Scheduling,Auto Billing feature and task assignment.
Informative dashboard
Excellent user friendly UI

Receivables, payable and payrol management done effectively.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

Slightly slow on web . Sometimes lags on low network bandwidth.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Reporting , Scheduling,Auto Billing feature and task assignment.
Informative dashboard
Excellent user friendly UI

Receivables, payable and payrol management

  ### 45. Megha msd365 bc review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

Dynamics 365 is very helpful in supply chain management to optimise the stock and items and also it is flexible to use. It helps us in the project management by scheduling our tasks.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

The cost of the premium services like cloud storage and customisation are hardships for the customers. The interface is also not user friendly it could be way more better

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Helps in reducing collection time from customers And also the iteration rate has been reduced

  ### 46. Its one of the best ERP in the market ,which help small businesses to grow and keep them on track

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 07, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

the best feature i like is the CRM and supply chain management, the software does it well

**What do you dislike about Microsoft Dynamics 365 Business Central?**

there is nothing which i dislike, The interface is bit confusing but can catch up

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

It help keeping the logs tracked and supply lines oriented

  ### 47. Easy overview and history tracking

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 05, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

Intuitive system that just works how it should.
Multiple integration possibilities to other CRM/ERP systems

**What do you dislike about Microsoft Dynamics 365 Business Central?**

There are none - NAV has been on the market for so many years, and support all functions for at modern accounting departments tasks.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Reliable system with support and setup for all daily accounting tasks

  ### 48. Business central very help to.in ERP.manage

**Rating:** 5.0/5.0 stars

**Reviewed by:** varshil c. | Information Technology Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

generate customize report in sales and customer modules  also  tools like power BI Its usefull in sane platform.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

it is difficult  to customize  on premise solutions.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

customize  time when we on on premises

  ### 49. Easy to navigate

**Rating:** 4.0/5.0 stars

**Reviewed by:** Francis Uriel L. | Store Helper, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 30, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

receiving a shipment with the use of zebra scanner

**What do you dislike about Microsoft Dynamics 365 Business Central?**

So far I don't have any dislike in using the program

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

reduce the time of entering items or products to receive by using a zebra scanner linked to the system.

  ### 50. Nice Software from an accounting perspective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anirudh A. | Process Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 17, 2022

**What do you like best about Microsoft Dynamics 365 Business Central?**

Can be used perfectly for different books for Statutory and Group Reporting purpose.

**What do you dislike about Microsoft Dynamics 365 Business Central?**

A bit slow in Downloading the reports.
Also takes time in Navigating in the software.

**What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?**

Good Accounting softwarefor a medium Sized concern with cost effectiveness and also helpful in regulatory and other reporting purpose.


## Microsoft Dynamics 365 Business Central Discussions
  - [Is there an easy way to get the year end closing to go more smoothly?](https://www.g2.com/discussions/32400-is-there-an-easy-way-to-get-the-year-end-closing-to-go-more-smoothly) - 1 comment, 1 upvote
  - [what does clearing option do in financial module of GP?](https://www.g2.com/discussions/26482-what-does-clearing-option-do-in-financial-module-of-gp) - 1 comment, 1 upvote
  - [Are there any plans to build out Dynamics to compete with Salesforce?](https://www.g2.com/discussions/are-there-any-plans-to-build-out-dynamics-to-compete-with-salesforce) - 1 comment, 1 upvote
  - [What is Microsoft Dynamics 365 used for?](https://www.g2.com/discussions/microsoft-dynamics-365-business-central-what-is-microsoft-dynamics-365-used-for) - 2 comments
  - [What is the difference between Dynamics 365 and Business Central?](https://www.g2.com/discussions/what-is-the-difference-between-dynamics-365-and-business-central) - 1 comment

- [View Microsoft Dynamics 365 Business Central pricing details and edition comparison](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews?page=9&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-07-03+11%3A48%3A32+-0500&secure%5Bsession_id%5D=a474b149-72ce-40c1-86bb-26381d3631ae&secure%5Btoken%5D=cba6bef7208f60a6a5146a1b1b5ccc1a9b458714356c44b1098102b806f705e8&format=llm_user)
## Microsoft Dynamics 365 Business Central Integrations
  - [3CX](https://www.g2.com/products/3cx/reviews)
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  - [Ceipal ATS](https://www.g2.com/products/ceipal-ats/reviews)
  - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews)
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  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
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  - [ShipStation](https://www.g2.com/products/shipstation/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
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  - [Stacker](https://www.g2.com/products/stacker-app-stacker/reviews)
  - [Star Software](https://www.g2.com/products/star-software/reviews)
  - [Windows 11](https://www.g2.com/products/windows-11/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)

## Microsoft Dynamics 365 Business Central Features
**General Ledger**
- Journal Entries
- Tags / Dimensions
- Audit Trail

**Accounting**
- Chart of Accounts
- AP Automation
- AR Automation
- Journal Entries
- Tags & Dimensions
- Cash Management
- Payment Batches
- Payments Scheduling
- Payment Settlements
- Payment Methods

**Accounting **
- Chart of Accounts
- AP Automation
- AR Automation
- Journal Entries
- Tags & Dimensions
- Cash Management
- Payment Batches
- Payments Scheduling
- Payment Settlements
- Payment Methods

**Accounting**
- AP Automation
- AR Automation
- Audit Trail
- Budgeting / Forecasting
- Collections Automation
- Financial Statements
- Invoice Customization
- Journal Entries
- Monitor Cash Positions
- Multi-Entity / Consolidation
- Payment Processing
- Recognition Rules
- Reconciliations
- Tags / Dimensions
- Payments Scheduling
- Payment Batches
- Payment Settlements 
- Payment Methods

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Accounts Receivable**
- Invoice Customization
- AR Automation
- Collections Automation

**Inventory**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Inventory & Warehouse**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Back Office**
- Allocation
- Asset Register
- Lean Management
- Organization Management
- Payroll
- Portfolio Mix
- Purchase Orders
- Requisition
- Shift Scheduling
- Sourcing
- Status
- Time & Attendance Tracking

**Accounts Payable**
- AP Automation
- Payment Processing
- Purchase Orders

**Warehousing**
- Locations
- Multi-Warehouse
- Third-Party

**Purchasing**
- Demand
- Purchase Orders
- In Transit
- Receiving

**Front Office**
- ATP
- Checkout Process
- Configuration Rules
- Contact & Account Management
- Product & Price List Management
- Product Catalog
- Promotions and Discounts
- Quote & Order Management
- Returns / Refunds
- Territory & Quota Management

**Purchasing**
- Demand
- Purchase Orders
- In Transit
- Receiving

**Sales & Marketing**
- Customer Master
- ATP
- Order History
- Returns
- Credit Limits
- Pricing & Discounts

**Integration**
- Breadth of Partner Applications
- Data Import and Export Tools
- Integration APIs

**Other Functionality**
- Inventory Tracking / Ordering
- Inventory Pricing and Costing
- Inventory Reporting
- Multi-Entity / Consolidation
- Recognition Rules
- Reconciliations
- Payroll
- Time and Expense

**Sales & Marketing**
- Customer Master
- ATP
- Order History
- Returns
- Credit Limits
- Pricing & Discounts

**Manufacturing**
- WIP
- Work Orders
- MRP
- BOM
- MPS
- Shop Floor

**Logistics**
- Centralized Inventory Database
- In Transit
- Inventory Forecasting
- Inventory Pricing and Costing
- Inventory Reporting
- Inventory Tracking / Ordering
- Picking Methods
- Picking Planning
- Receiving
- Shipping Options

**Reporting & Analytics**
- Financial Statements
- Custom Reporting
- Budgeting / Forecasting
- Dashboards

**Assembly**
- BOM
- Kitting
- Disassembly

**Quality Management**
- Inspections
- Rework
- Waste
- Defects

**Platform**
- Customization
- Internationalization
- Output Document Generation
- Performance and Reliability
- User, Role, and Access Management
- Workflow Capability

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Performance and Reliability
- Output Document Generation

**Logistics **
- Picking & Packing
- Packaging
- Shipping
- Routing
- Tracking

**Distribution**
- Picking & Packing
- Shipping
- Tracking

**Production**
- BOM
- Defects
- Identify Demand
- Inspections
- Manage Resources
- MPS
- MRP
- Production Plans
- Rework
- Shop Floor
- Waste
- WIP

**Integration**
- Data Import and Export Tools
- Integration APIs
- Breadth of Partner Applications

**HR**
- Payroll
- Workforce Management
- Time & Attendance

**HR**
- Payroll
- Workforce Management
- Time & Attendance

**Reporting & Analytics**
- Custom Reporting
- Dashboards
- Integration

**Cash Flow**
- Track Cash Flow
- Income and Expenses
- File Exports

**Generative AI **
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Budgeting & Forecasting**
- Budgeting / Forecasting
- Data Import
- Versioning
- Historical Data

**Agentic AI - ERP Systems**
- Decision Making

**Agentic AI - Discrete ERP**
- Cross-system Integration
- Natural Language Interaction
- Decision Making

**Agentic AI - Distribution ERP**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning

**Revenue**
- Revenue Types
- Revenue Allocation
- Scheduling

**Payroll**
- Direct Deposit
- Check/W-2 Printing
- Tax Calculation
- Reporting and Dashboards

**AI**
- Data Extraction
- Invoice Processing
- Expense Management
- Fraud Detection
- Tax Compliance
- Support Chatbots
- Bank Reconciliations
- Report Generation
- Customizable Alerts
- Predictive Analytics

**Mobile Applications - Accounting**
- Cloud Integration
- Notifications
- UI
- Offline
- Expense Tracking
- Invoice Management

**Agentic AI - Accounting**
- Autonomous Task Execution

## Top Microsoft Dynamics 365 Business Central Alternatives
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,692 reviews)
  - [Acumatica](https://www.g2.com/products/acumatica/reviews) - 4.4/5.0 (1,915 reviews)
  - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - 4.4/5.0 (939 reviews)

