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Microsoft Dynamics 365 Business Central Reviews & Product Details

Microsoft Dynamics 365 Business Central Overview

What is Microsoft Dynamics 365 Business Central?

Grow your business with Microsoft Dynamics 365 Business Central—the first comprehensive business management solution that uses Microsoft Copilot to boost productivity, spark creativity, and improve business performance with next-generation AI. Connect finance, sales, service, and operations teams within a single easy-to-use application that streamlines processes and empowers data-driven decisions. Work seamlessly with Microsoft 365 including Outlook, Excel, and Teams, so employees can get the information they need without switching between applications. Drive continuous improvement and innovation backed by the world-class security, flexibility, and scalability of the Microsoft cloud. Join more than 40,000 small and medium-sized businesses that have moved to the cloud with Dynamics 365 Business Central to work smarter, adapt faster, and perform better.

Microsoft Dynamics 365 Business Central Details
Product Website
Languages Supported
Bosnian, Bulgarian, Catalan, Czech, Danish, German, English, Estonian, Finnish, French, Croatian, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

Dynamics 365 Business Central is an all-in-one business management solution that's easy to use and adapt, helping you connect your business and make smarter decisions.

How do you position yourself against your competitors?

Adapt Faster: Transform business operations with the security, flexibility, and scalability of the Microsoft cloud solution that grows with your business.

Work Smarter: Empower people with Microsoft Copilot and connectivity to Microsoft 365 so your teams can be more productive, collaborative, and impactful.

Perform Better: Perform better with guided workflows and timely data that drives continuous process optimization, accelerates financial close, and improves decision-making.


Seller Details
Seller
Microsoft
Company Website
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,031,499 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT
Phone
+1 (877) 276-2464
Total Revenue (USD mm)
$204,090
Description

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately

8,000 passionate employees worldwide.


KT
Overview Provided by:

Recent Microsoft Dynamics 365 Business Central Reviews

Atharva G.
AG
Atharva G.Small-Business (50 or fewer emp.)
5.0 out of 5
"Clean and intuitve UI with great integration, with a slight learning curve."
The user interface is clean and interactive, and the integration with Microsoft products is perfect. I have used it frequently for accounting, sale...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"A tool which is use day to day"
ease of use and complete suite of tools for productivity
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"I used Microsoft Dynamics in a procurement role for an AV Integration company I worked for."
I liked the features that allowed me to mold my user experience to be speific to the role I had. The modular nature of the application was great.
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2 people requested security information

Microsoft Dynamics 365 Business Central Media

Microsoft Dynamics 365 Business Central Demo - Welcome
Dynamics 365 Business Central is a comprehensive business management solution designed for small and medium-sized businesses. Here’s how you can get the most out of it.
Microsoft Dynamics 365 Business Central Demo - Role Explorer
Role Explorer gives you an overview of all the business features that are available for your own and other roles. Each element of Role Explorer opens a new page. You can also use it to navigate Business Central and tailor the experience for other users.
Microsoft Dynamics 365 Business Central Demo - Understand the health of your business
Let’s take a first look around. The role-based home page offers quick access to key metrics and activities. You can drill down on all numbers and take action.
Microsoft Dynamics 365 Business Central Demo - Understand the health of your business
"Every transaction in Dynamics 365 Business Central can be reflected in charts and overview, keeping you up-to-date on business performance to support better decisions. With Insights, you have a quick way to see all of your relevant data in one place, which is essential for staying on top of c...
Microsoft Dynamics 365 Business Central Demo - Understand the health of your business
After assessing the health of your business, you can review additional intelligence cues—such as job profit data, top items sold, and your sales timeline—all surfaced within Dynamics 365 Business Central, to help you perform better.
Microsoft Dynamics 365 Business Central Demo - Understand the health of your business
After assessing the health of your business, you can review additional intelligence cues—such as job profit data, top items sold, and your sales timeline—all surfaced within Dynamics 365 Business Central, to help you perform better.
Microsoft Dynamics 365 Business Central Overview
Play Microsoft Dynamics 365 Business Central Video
Microsoft Dynamics 365 Business Central Overview
How to transform work with Copilot in Dynamics 365 Business Central
Play Microsoft Dynamics 365 Business Central Video
How to transform work with Copilot in Dynamics 365 Business Central

Official Downloads

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Video Reviews

819 Microsoft Dynamics 365 Business Central Reviews

4.0 out of 5
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819 Microsoft Dynamics 365 Business Central Reviews
4.0 out of 5
819 Microsoft Dynamics 365 Business Central Reviews
4.0 out of 5

Microsoft Dynamics 365 Business Central Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Microsoft Dynamics 365 Business CentralQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Nestor G.
NG
Implementador de Sistemas
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Dynamics 365 Business Central?

Me Encanta lo integrado que está todo. Desde la contabilidad hasta la gestión de inventarios, todo se conecta de manera fluida, lo que ahorra mucho tiempo y reduce errores. Además, la interfaz es bastante intuitiva, lo que facilita la curva de aprendizaje para equipos que no tienen experiencia previa en sistemas ERP. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

No me gusta tanto es que algunas funcionalidades avanzadas pueden sentirse un poco complicadas de configurar, especialmente si no cuentas con un equipo de TI experimentado. Además, aunque es bastante flexible, la personalización a veces puede requerir una inversión de tiempo significativa. El costo también puede ser un factor a considerar para empresas pequeñas que no necesitan todas las características avanzadas. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

Uno de los problemas más comunes con Microsoft Dynamics 365 Business Central es la curva de aprendizaje inicial. Aunque la plataforma es poderosa y completa, puede ser un reto al principio entender todas sus funcionalidades y cómo se integran entre sí, sobre todo si no tienes experiencia previa con sistemas ERP. Además, las **personalizaciones** pueden llevar tiempo y recursos para adaptarlas a las necesidades específicas de tu negocio.

¿Cómo me beneficia eso?

A pesar de la curva de aprendizaje, el beneficio a largo plazo es enorme. Una vez que dominas el sistema, tienes un control total sobre las operaciones de tu negocio, desde la gestión financiera hasta la cadena de suministro. La integración entre todos los módulos te permite tener una visión completa y actualizada de lo que está pasando, lo que mejora la toma de decisiones. Y aunque las personalizaciones puedan ser costosas y tardadas, la flexibilidad de adaptarlo a las necesidades del negocio es un gran punto a favor. Review collected by and hosted on G2.com.

DM
Account Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Dynamics 365 Business Central?

I have been using D365 for past year and it has really surprised me with the kind of customization options it provides, and the way it seemlessly integrates with Teams and Outlook. Personalized dashboards, reporting, and as if that wasn't enough, copilot came to compliment all these. It makes your life much easier if your work involves keeping track of a large number of customers. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

I personally think the interface is what needs some improvement, especially the icons which look the same as they were in early 2000s. The icons should have 3d/animation effects BUT thats just my opinion. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

D365 is very simple and easy to use and it helps in keeping track of my all Business Accounts, orders, quotes, opportunities, appointments, and helps in maintaining a consistent follow-up and touch base with all my customers. Review collected by and hosted on G2.com.

Chris S.
CS
NAV Developer / Analyst
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Microsoft Dynamics 365 Business Central?

As a developer, the free, open AL language allows for near infinite customization and the ability to create entirely new functionality with great ease. It also allows for integration with any external system through multiple API endpoints and capabilities. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

That the extensibility of some functionality requires a complete re-write rather than just that one place I want to make a logic change. Review collected by and hosted on G2.com.

Recommendations to others considering Microsoft Dynamics 365 Business Central:

Most accounting systems have a core that depends on external apps or extremely complicated (and costly) setup / implementation (aka big SAP, Oracle, even Dynamics AX). NAV is 100% configurable as it comes with all the business logic exposed and can be manipulated to perform any function. Even non-standard functionality like POS / Retail is fully and seamlessly integrated within the central app. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

Business Central offers a foundation of financial information tightly integrated with inventory, sales, purchasing, project, and service management. As a consultant I am implementing BC in a wide variety of business types with great success. You can use as little or as much of the out of the box functionality, there are many verticals available, or you can create your own with just a little imagination and know-how. Review collected by and hosted on G2.com.

GB
Account Development Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Dynamics 365 Business Central?

This tool is like having a high performance secretary that makes your work easier, it has an incredible variety of applications that has made us increase or productivity.

It also integrates with almost all Microsoft programs, allowing us to keep excellent control of finances and sales by linking with Excel.

Microsoft Dynamics is indispensable for us, it has allowed us to increase our number of clients thanks to the multiple functions it offers. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

It would be great to have integration options with other types of programs, outside of Microsoft. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

It has allowed us to improve our performance as a work team, we can use this tool in different areas of our company and in absolutely all of them it has been super effective, it is easy and comfortable to use. Review collected by and hosted on G2.com.

NB
Technical Support Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Dynamics 365 Business Central?

This wonderful tool is the best business solution, you can really notice the progress of a company when using Microsoft Dynamics, our customer management department works everyday with this tool and in this way we track the sales opportunities.

It also has an automation system for the creation of quotes and purchase orders, it is a very complete and effective tool. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

At the beginning it is complex to use, so it is necessary a significant investment of time to adapt it to the needs of the company. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

Our clients evaluate our service with satisfaction, since we manage our customer service with Microsoft Dynamics and increase productivity by attending a greater number of clients than we could attend before. Review collected by and hosted on G2.com.

CC
Digital Security Systems Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 is the best systems to digitize all your company's financial transactions and operations, it's secure and with top-notch business performance.

Microsoft Dynamics 365 uses the best technology to power your digital functions, making it easy to account for your assets and record all your sales.

In addition, Microsoft Dynamics 365 allows your financial department to reduce operating costs and increase productivity in managing your financial transactions in a short time. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

I would like the initial registration process to be much faster and more efficient with the needs of each user, I think it can be much more interactive. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

Microsoft Dynamics 365 digital solutions are best in class, my company is much more efficient and professional with the management of its finances thanks to the use of its functions, I improve all our financial record systems. Review collected by and hosted on G2.com.

MC
Telecommunications Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 has the most complete and efficient system for managing your finances, it offers the financial control and visualization tools that every company should have.

Microsoft Dynamics 365 offers full integration of all its financial services to your main applications and operating systems, allowing you to successfully synchronize all your financial activities.

In addition, Microsoft Dynamics 365 allows you to manage your monthly sales with greater efficiency and accuracy, visualize your expenses and customize your business relationships with your customers. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

I think the look and feel and design of the core platform of this system could be much more modern to better leverage all of its financial capabilities. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

In my company we have solved all the problems to account for our sales with the financial functions and tools of Microsoft Dynamics 365, we think it is currently the best system we can use for the management of all our finances. Review collected by and hosted on G2.com.

AS
Financial Operations Advisor
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 is a convenient financial management software integrated by the most advanced and convenient digital features on the market.

Microsoft Dynamics 365 allows you to analyze in a secure environment all the sales development of your organization, facilitating the management of all your accounts.

In addition, Microsoft Dynamics 365 allows you to quickly incorporate all types of financial systems to streamline all your operations and financial activities. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

I have no problems with the features of this modern financial software, it is secure, professional and cost effective for all types of businesses. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

The financial management of my organization is much more accurate and efficient with the use of Microsoft Dynamics 365 functions, this software has allowed us to be much more effective in fulfilling all our financial purposes. Review collected by and hosted on G2.com.

JW
Virtual Security Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 has top-notch performance for managing your business assets, making it easy to record and control them on a daily basis.

Microsoft Dynamics 365 enables the automation of accounting processes, improving their accuracy and saving operational time for all your employees.

In addition, Microsoft Dynamics 365 is offered for a great business value, its business plans fit your needs and economic requirements. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

I am very satisfied with the features of Microsoft Dynamics 365, it does not have any problems in its functions and responds very well to my work needs. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

The financial control functions of Microsoft Dynamics 365 have allowed my team to maximize their technical capabilities and increase their productivity within their field of work, helping us in the management of all our finances. Review collected by and hosted on G2.com.

RA
Data Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Dynamics 365 Business Central?

The interface is extremely user friendly that that anyone without the technical expertise can understand the functionality of the tool. Its capacity to allow me to customize my workflows and reports according to my specific business requirement has allowed me to operate more efficiently . Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

I feel the initial setup was relatively complex. Few of the advanced features were a little difficult to get my head around, more detailed training resources and tutorials can help. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

The spectatualr ability to allow me to customize my workflows help me a lot by effectively meeting my business requirements. Review collected by and hosted on G2.com.