They are one of the few companies that offer a fully integrated phone through Salesforce, using a Chrome extension where there's no programs to install. All the calls work great, and you can text, and most people treat it like it's a cell phone.
Can be glitchy - can't always answer a call while on another call and can drop calls when trying to merge or put on hold
The product enables us to work however and wherever we want. It integrates with all of our tools like Outreach and Salesforce, and gives us a much higher level of confidence in the quality of our data because of how good the integration is compared to some...
It drops calls frequently. The connectivity is very poor. Sometimes it goes down and we cannot make any calls. I would look for a different system.
They are one of the few companies that offer a fully integrated phone through Salesforce, using a Chrome extension where there's no programs to install. All the calls work great, and you can text, and most people treat it like it's a cell phone.
The product enables us to work however and wherever we want. It integrates with all of our tools like Outreach and Salesforce, and gives us a much higher level of confidence in the quality of our data because of how good the integration is compared to some...
Can be glitchy - can't always answer a call while on another call and can drop calls when trying to merge or put on hold
It drops calls frequently. The connectivity is very poor. Sometimes it goes down and we cannot make any calls. I would look for a different system.