Compare Rallio and SOCi 
At a Glance
Market Segments
Mid-Market (53.8% of reviews)
Small-Business (53.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Rallio
Star Rating
(13)4.9 out of 5
Market Segments
Mid-Market (53.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about RallioSOCi
Star Rating
(2,807)4.5 out of 5
Market Segments
Small-Business (53.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SOCiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SOCi excels in its Social Analytics features, particularly in Sentiment Analysis with a score of 8.5, while Rallio shines in Social Publishing with a perfect score of 9.5, indicating a more user-friendly experience for content distribution.
- Reviewers mention that SOCi's Content Calendar is rated at 8.9, providing a solid planning tool, but Rallio's equivalent feature is rated higher at 9.5, suggesting that Rallio offers a more intuitive interface for managing content schedules.
- G2 users highlight that SOCi's Quality of Support is rated at 8.9, which is commendable, but Rallio outperforms with a score of 9.8, indicating that users find Rallio's customer service to be more responsive and helpful.
- Users on G2 report that SOCi's Campaign Optimization feature has a score of 8.3, which is decent, but Rallio's score of 8.1 suggests that while both platforms offer optimization tools, SOCi may provide slightly better functionality in this area.
- Reviewers mention that SOCi's Bulk Uploading feature is rated at 8.0, which is useful for managing large volumes of content, while Rallio does not have a comparable feature, indicating a potential gap for users needing bulk management capabilities.
- Users say that SOCi's Reputation Management feature scores 8.7, which is strong, but Rallio's overall performance in Social Engagement is rated at 8.3, suggesting that while SOCi may be better for reputation tracking, Rallio offers a more comprehensive engagement strategy.
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Pricing
Entry-Level Pricing
Rallio
No pricing availableSOCi
No pricing availableFree Trial
Rallio
No trial information availableSOCi
No trial information availableRatings
Meets Requirements
9.5
7
8.9
2,423
Ease of Use
10.0
7
8.8
2,518
Ease of Setup
Not enough data
8.7
1,444
Ease of Admin
Not enough data
8.9
1,017
Quality of Support
9.8
7
8.9
2,004
Has the product been a good partner in doing business?
Not enough data
9.0
1,007
Product Direction (% positive)
10.0
7
8.8
2,433
Features by Category
Social Analytics
Not enough data
7.7(won by default)
526
Not enough data
8.2(won by default)
560
Not enough data
8.6(won by default)
576
Not enough data
7.9(won by default)
490
Not enough data
Feature Not Available
Not enough data
7.8(won by default)
494
Not enough data
8.2(won by default)
495
Reports & Dashboards
Not enough data
8.2(won by default)
541
Not enough data
8.3(won by default)
544
Not enough data
8.4(won by default)
536
Not enough data
7.9(won by default)
449
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Tools
Not enough data
8.0
96
Not enough data
7.5
90
Not enough data
7.4
88
Not enough data
7.8
100
Not enough data
8.0
101
Customer Tools
Not enough data
8.6
109
Not enough data
8.3
101
Not enough data
8.0
102
Not enough data
8.1
100
Listing Management
Not enough data
8.2
487
Not enough data
8.3
480
Not enough data
8.2
475
Not enough data
8.5
494
Performance
Not enough data
8.5
512
Not enough data
8.5
522
Local Search Optimization
Not enough data
8.2
301
Not enough data
8.5
314
Not enough data
8.5
320
Not enough data
8.7
313
Not enough data
8.8
320
Not enough data
8.6
326
Content & Collaboration
9.5
7
8.9
1117
9.5
7
8.4
1087
8.3
7
8.2
966
9.3
7
8.3
986
9.5
7
8.6
1033
8.6
7
8.4
1027
Social Management
8.6
7
8.6
1172
9.5
7
9.0
1201
8.1
7
8.3
1104
8.3
7
8.6
1164
7.6
7
8.1
1017
8.3
7
8.4
1008
Not enough data
8.2
564
Platform Interoperability
Not enough data
8.3
723
Social Functionality
Not enough data
8.9
914
Campaign Management
Not enough data
8.7
860
Not enough data
Feature Not Available
Not enough data
8.6
869
Not enough data
8.4
824
Not enough data
8.5
826
Not enough data
8.8
821
Not enough data
8.5
790
Not enough data
Feature Not Available
Not enough data
8.3
765
Not enough data
8.5
810
Not enough data
8.5
780
Not enough data
8.1
754
Not enough data
8.4
763
Targeting
Not enough data
8.5
863
Not enough data
Feature Not Available
Not enough data
8.3
794
Not enough data
8.4
808
Platform
Not enough data
8.3
792
Not enough data
8.4
825
Not enough data
8.7
869
Not enough data
8.8
884
Not enough data
8.6
808
Not enough data
8.5
854
Not enough data
8.7
841
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Responses
Not enough data
8.2
58
Not enough data
Feature Not Available
Not enough data
8.1
49
Not enough data
8.5
52
Not enough data
Feature Not Available
Platform
Not enough data
7.8
46
Not enough data
8.3
50
Not enough data
8.2
50
Not enough data
8.3
51
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
55
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
8.6
117
Not enough data
8.6
119
Not enough data
8.6
116
Not enough data
8.5
116
Survey Customization
Not enough data
8.6
111
Not enough data
8.7
110
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Insights
Not enough data
8.9
113
Not enough data
8.5
112
Not enough data
8.7
113
Not enough data
8.6
114
Audio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Image
Not enough data
Not enough data
Not enough data
Not enough data
Text
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
8.7
727
|
Verified
Not enough data
8.3
701
|
Verified
Not enough data
8.5
724
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
8.3
681
|
Verified
Not enough data
8.8
773
|
Verified
Media Monitoring
Not enough data
8.9
767
|
Verified
Not enough data
9.0
781
Not enough data
8.7
710
|
Verified
In-House Management
Not enough data
Feature Not Available
Not enough data
8.3
672
|
Verified
Generative AI
Feature Not Available
8.1
526
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Rallio and SOCi are categorized as Multi-Location Marketing Platforms, Local Listing Management, Local SEO, Online Reputation Management, Social Media Management, Survey, Social Media Analytics, and Social Media Suites
Reviews
Reviewers' Company Size
Rallio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SOCi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
23.1%
Marketing and Advertising
15.4%
Health, Wellness and Fitness
15.4%
Consumer Services
15.4%
Information Services
7.7%
Other
23.1%
Real Estate
23.8%
Marketing and Advertising
7.1%
Health, Wellness and Fitness
6.6%
Retail
5.8%
Leisure, Travel & Tourism
4.8%
Other
51.8%
Most Helpful Reviews
Rallio
Most Helpful Favorable Review
Alan C.
Verified User in Construction
I can customize content, upload pictures, schedule the day and time to post and so much more. Plus it saves all my content in a personal library so I can reuse it. I can write a single post and duplicate it to all my social media and m Google page in an...
Most Helpful Critical Review
SOCi
Most Helpful Favorable Review
Jon A.
Verified User in Food & Beverages
SOCi has always been very good at listening to any pain points that our business may have and doing what they can to fix them. They are very quick to listen to feedback and make changes based on that feedback.
Most Helpful Critical Review
Verified User in Leisure, Travel & Tourism
No business. No involvement from people.
Alan C.
Verified User in Construction
I can customize content, upload pictures, schedule the day and time to post and so much more. Plus it saves all my content in a personal library so I can reuse it. I can write a single post and duplicate it to all my social media and m Google page in an...
Jon A.
Verified User in Food & Beverages
SOCi has always been very good at listening to any pain points that our business may have and doing what they can to fix them. They are very quick to listen to feedback and make changes based on that feedback.
Verified User in Leisure, Travel & Tourism
No business. No involvement from people.
Discussions
Rallio has no discussions with answers
I need step by step quidance
3 comments
CD
Within the SOCi dashboard is SOCi University. They have a plethora of knowledge-based articles and videos to guide you through all dashboard functions.Read more
What type of integrations are available with SOCi?
1 comment
NA
Hi Ashley, your Customer Success Manager will be happy to discuss these options with you via phone. SOCi has many integration methods for agencies that would...Read more
When will we be able to post more than 4 pictures at a time on Instagram and google account?
1 comment
AC
Hi Fei,
Apologies for the delay on responding here. Earlier this year, the Instagram API was opened up so 3rd party applications can post multiple images...Read more
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