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Compare Podium and Square Point of Sale

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Podium
Podium
(1,845)
4.6 out of 5
Podium
By Podium
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Square Point of Sale
Square Point of Sale
(810)
4.7 out of 5
Square Point of Sale
By Square
At a Glance
Podium
Podium
Star Rating
(1,845)4.6 out of 5
Market Segments
Small-Business (59.7% of reviews)
Information
Entry-Level Pricing
$399.00 Per Month
Browse all 3 pricing plans
Square Point of Sale
Square Point of Sale
Star Rating
(810)4.7 out of 5
Market Segments
Small-Business (91.5% of reviews)
Information
Entry-Level Pricing
Free
Free Trial is available
Browse all 2 pricing plans
Featured Products
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Podium vs Square Point of Sale

When assessing the two solutions, reviewers found Square Point of Sale easier to use and set up. However, reviewers felt that administration of both products was equally easy, and preferred doing business with Podium overall.

  • Reviewers felt that Square Point of Sale meets the needs of their business better than Podium.
  • When comparing quality of ongoing product support, reviewers felt that Podium is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Podium over Square Point of Sale.
Pricing
Entry-Level Pricing
Podium
Core
$399.00
Per Month
Browse all 3 pricing plans
Square Point of Sale
Monthly Fee
Free
Browse all 2 pricing plans
Free Trial
Podium
No trial information available
Square Point of Sale
Free Trial is available
Ratings
Meets Requirements
9.1
1,549
9.4
669
Ease of Use
9.3
1,568
9.5
683
Ease of Setup
9.2
917
9.4
239
Ease of Admin
9.3
803
9.3
230
Quality of Support
9.0
1,447
8.7
549
Has the product been a good partner in doing business?
9.2
819
9.1
221
Product Direction (% positive)
9.0
1,542
8.9
665
Features by Category
Retail POSHide 11 FeaturesShow 11 Features
Not enough data
8.8
1,891
POS
Not enough data
9.5
251
Not enough data
8.2
128
Not enough data
8.9
169
Not enough data
9.1
196
Not enough data
9.4
232
Marketing
Not enough data
8.6
131
Not enough data
8.4
143
Administration
Not enough data
8.7
170
Not enough data
8.6
129
Not enough data
9.1
202
Not enough data
8.8
140
Restaurant POSHide 11 FeaturesShow 11 Features
Not enough data
9.1
452
Administration
Not enough data
9.0
56
Not enough data
8.6
47
Not enough data
8.5
32
Not enough data
8.8
44
Not enough data
9.6
59
Not enough data
8.9
42
Meal Service
Not enough data
9.6
53
Not enough data
Feature Not Available
Not enough data
8.9
44
Not enough data
9.4
37
Not enough data
9.3
38
Conversational MarketingHide 14 FeaturesShow 14 Features
8.5
2,061
Not enough data
Messenger
8.4
126
Not enough data
7.9
175
Not enough data
9.1
191
Not enough data
Feature Not Available
Not enough data
Channels
8.1
181
Not enough data
8.7
191
Not enough data
9.3
206
Not enough data
Feature Not Available
Not enough data
8.1
165
Not enough data
Customers
8.3
122
Not enough data
8.4
126
Not enough data
8.6
193
Not enough data
8.3
193
Not enough data
8.5
192
Not enough data
Automotive MarketingHide 9 FeaturesShow 9 Features
9.0
392
Not enough data
Platform Basics
8.7
44
Not enough data
8.6
43
Not enough data
9.2
44
Not enough data
Platform Data
9.4
44
Not enough data
9.0
44
Not enough data
Platform Additional Functionality
8.3
42
Not enough data
8.9
44
Not enough data
9.4
44
Not enough data
Platform Content
9.1
43
Not enough data
SMS MarketingHide 14 FeaturesShow 14 Features
8.5
2,064
Not enough data
Text Messaging
8.7
179
|
Verified
Not enough data
9.3
192
|
Verified
Not enough data
8.4
139
Not enough data
8.6
192
|
Verified
Not enough data
8.4
166
|
Verified
Not enough data
8.5
167
|
Verified
Not enough data
8.6
186
|
Verified
Not enough data
8.6
170
|
Verified
Not enough data
SMS Platform
8.5
177
|
Verified
Not enough data
8.6
178
|
Verified
Not enough data
Feature Not Available
Not enough data
7.7
157
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
161
|
Verified
Not enough data
Restaurant ManagementHide 13 FeaturesShow 13 Features
Not enough data
8.4
122
Platform Basics
Not enough data
8.9
12
Not enough data
8.5
11
Back Office
Not enough data
7.7
10
Not enough data
7.7
11
Not enough data
8.8
12
Not enough data
7.6
12
Front of Office
Not enough data
9.9
12
Not enough data
8.0
11
Not enough data
9.3
10
Not enough data
6.5
9
Platform Data
Not enough data
9.2
12
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customer Communications ManagementHide 10 FeaturesShow 10 Features
8.3
1,901
Not enough data
Channels
8.3
245
Not enough data
8.3
246
Not enough data
Feature Not Available
Not enough data
Design
8.3
261
Not enough data
Feature Not Available
Not enough data
8.7
294
Not enough data
8.6
285
Not enough data
8.7
259
Not enough data
Generative AI
7.9
158
Not enough data
7.8
153
Not enough data
Shared InboxHide 10 FeaturesShow 10 Features
8.6
200
Not enough data
Productivity Tools
8.3
50
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
50
Not enough data
8.8
50
Not enough data
8.1
50
Not enough data
Analytics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication Platform as a ServiceHide 6 FeaturesShow 6 Features
8.5
1,395
Not enough data
Functionality
8.7
281
|
Verified
Not enough data
8.1
273
|
Verified
Not enough data
8.7
276
|
Verified
Not enough data
Support
8.5
280
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
285
|
Verified
Not enough data
ChatbotsHide 14 FeaturesShow 14 Features
8.7
182
Not enough data
Responses
9.1
18
Not enough data
8.2
19
Not enough data
8.9
19
Not enough data
Feature Not Available
Not enough data
8.2
18
Not enough data
Platform
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.3
18
Not enough data
8.5
18
Not enough data
Feature Not Available
Not enough data
8.8
19
Not enough data
9.0
18
Not enough data
Generative AI
8.5
18
Not enough data
8.3
17
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
8.4
1,616
Not enough data
Conversational Platform
8.7
259
Not enough data
8.5
217
Not enough data
8.3
132
Not enough data
8.6
146
Not enough data
Support Automation
8.7
221
Not enough data
8.4
131
Not enough data
8.7
132
Not enough data
8.2
140
Not enough data
Generative AI
7.8
119
Not enough data
7.7
119
Not enough data
Retail Management SoftwareHide 38 FeaturesShow 38 Features
Not enough data
7.5
662
Payment
Not enough data
8.9
22
Not enough data
7.6
17
Not enough data
7.6
16
Not enough data
6.4
15
Not enough data
6.8
14
Not enough data
8.1
18
Not enough data
8.2
19
Not enough data
8.0
17
Checkout
Not enough data
7.2
17
Not enough data
8.7
18
Not enough data
8.1
18
Not enough data
7.3
18
Not enough data
8.5
18
Inventory Management
Not enough data
7.6
20
Not enough data
8.4
18
Not enough data
7.5
19
Not enough data
7.0
17
Not enough data
7.6
18
Reporting and analytics
Not enough data
7.0
16
Not enough data
8.5
17
Not enough data
8.1
17
Not enough data
7.5
17
Customer Management
Not enough data
8.1
18
Not enough data
7.4
15
Not enough data
7.5
18
Team Management
Not enough data
7.5
16
Not enough data
7.1
17
Not enough data
7.1
17
Not enough data
7.4
17
Not enough data
7.6
17
Help and support
Not enough data
6.1
18
Not enough data
6.0
18
Not enough data
7.7
18
Not enough data
6.6
17
Not enough data
6.9
18
Integration
Not enough data
7.1
17
Not enough data
7.4
18
Not enough data
7.4
17
AI ChatbotsHide 15 FeaturesShow 15 Features
8.6
324
Not enough data
Data
8.4
22
Not enough data
8.8
23
Not enough data
Interaction
8.5
24
Not enough data
8.6
23
Not enough data
8.6
23
Not enough data
8.6
23
Not enough data
9.0
22
Not enough data
Learning
8.6
23
Not enough data
8.6
24
Not enough data
Content Generation
8.5
24
Not enough data
8.2
24
Not enough data
System
Feature Not Available
Not enough data
8.6
24
Not enough data
8.8
23
Not enough data
8.7
22
Not enough data
Live ChatHide 14 FeaturesShow 14 Features
8.5
6,263
Not enough data
Generative AI
8.0
183
Not enough data
7.7
179
Not enough data
Feature Not Available
Not enough data
Communication
9.2
624
|
Verified
Not enough data
9.1
649
|
Verified
Not enough data
8.2
438
Not enough data
9.0
592
|
Verified
Not enough data
7.3
225
Not enough data
Internal Use
8.3
545
|
Verified
Not enough data
9.0
605
|
Verified
Not enough data
8.7
577
|
Verified
Not enough data
8.6
555
|
Verified
Not enough data
8.8
562
|
Verified
Not enough data
8.5
529
|
Verified
Not enough data
Online Reputation ManagementHide 12 FeaturesShow 12 Features
8.4
4,958
Not enough data
Consumer Intelligence
9.2
599
|
Verified
Not enough data
8.5
489
Not enough data
8.6
530
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.4
497
|
Verified
Not enough data
9.0
619
|
Verified
Not enough data
Media Monitoring
8.6
490
Not enough data
7.2
173
Not enough data
8.3
485
Not enough data
In-House Management
8.6
479
Not enough data
8.6
478
|
Verified
Not enough data
Generative AI
7.6
119
Not enough data
VoIPHide 12 FeaturesShow 12 Features
7.9
97
Not enough data
Basic Communication
8.5
26
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.4
22
Not enough data
Access
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Advanced Features
7.4
24
Not enough data
Feature Not Available
Not enough data
8.3
25
Not enough data
POSHide 30 FeaturesShow 30 Features
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Podium
Podium
Square Point of Sale
Square Point of Sale
Podium and Square Point of Sale share no categories
Unique Categories
Podium
Square Point of Sale
Square Point of Sale is categorized as Restaurant POS, Retail POS, Retail Management Software, and Restaurant Management
Reviews
Reviewers' Company Size
Podium
Podium
Small-Business(50 or fewer emp.)
59.7%
Mid-Market(51-1000 emp.)
35.4%
Enterprise(> 1000 emp.)
4.9%
Square Point of Sale
Square Point of Sale
Small-Business(50 or fewer emp.)
91.5%
Mid-Market(51-1000 emp.)
6.1%
Enterprise(> 1000 emp.)
2.4%
Reviewers' Industry
Podium
Podium
Automotive
20.3%
Retail
13.8%
Consumer Services
9.2%
Construction
8.2%
Furniture
6.4%
Other
42.1%
Square Point of Sale
Square Point of Sale
Retail
12.1%
Food & Beverages
10.8%
Arts and Crafts
5.0%
Restaurants
4.8%
Health, Wellness and Fitness
3.9%
Other
63.3%
Most Helpful Reviews
Podium
Podium
Most Helpful Favorable Review
Joseph M.
JM
Joseph M.
Verified User in Retail

I appreciate how Podium keeps us informed of the changes and upgrades that they make all while asking for our opinion along the way. It makes me feel part of the growth of the company.

Most Helpful Critical Review
RR
Robert R.
Verified User in Automotive

Podium has the worst customer service I have ever experienced. The company employs a third party to contact dealers and try to sell them services one or twice a week. Even after being asked to be placed on a do not call list, they are still reaching out. I...

Square Point of Sale
Square Point of Sale
Most Helpful Favorable Review
Michael S.
MS
Michael S.
Verified User in Insurance

Frontier technology. I love making that ability to process transactions between two parties simple. After living in Scandinavia (a region that has been paper check free for over 10 years) I realized that we are behind of everything banking. I am grateful...

Most Helpful Critical Review
Nina B.
NB
Nina B.
Verified User in Retail

If you list anything they don't like they can close your account without warning

Alternatives
Podium
Podium Alternatives
Intercom
Intercom
Add Intercom
Birdeye
Birdeye
Add Birdeye
Plivo
Plivo
Add Plivo
Swell
Swell
Add Swell
Square Point of Sale
Square Point of Sale Alternatives
Aloha Cloud
Aloha Cloud
Add Aloha Cloud
Clover
Clover
Add Clover
Restroworks Restaurant POS
Restroworks Restaurant POS
Add Restroworks Restaurant POS
Shopify POS
Shopify POS
Add Shopify POS
Discussions
Podium
Podium Discussions
How can I make people interact with the chat feature better?
3 comments
Jeff J.
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 comments
VL
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
How do I edit my templates ( If this is not a permissions issues )
2 comments
Jeffrey P.
JP
If it is not a permissions issue then to be honest I am not sure. You can create new templates. When I login to Podium on a computer it tells me that you...Read more
See all discussions
Square Point of Sale
Square Point of Sale Discussions
Which Square Reader is right for my business?
1 comment
Ken D.
KD
I would avoid Square in favor of using the Merchant Services of your bank or Authorize.net. Both are better options than Square because Square will close...Read more
Why doesn't Square accept Food stamps?
1 comment
Dina M.
DM
Probably because food stamps does not cover prepared foodsRead more
How do I set up point of sale on Square?
1 comment
BD
The app.Read more
See all discussions
Ask Podium a QuestionContact Podium

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Add Product
Podium
Podium
Get a quote
Optimized for quick response
Square Point of Sale
Square Point of Sale