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At a Glance
Plivo
Plivo
Star Rating
(729)4.5 out of 5
Market Segments
Small-Business (79.4% of reviews)
Information
Entry-Level Pricing
Pay As You Go
Browse all 3 pricing plans
Vonage Communications APIs
Vonage Communications APIs
Star Rating
(387)4.2 out of 5
Market Segments
Small-Business (67.1% of reviews)
Information
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Vonage Communications APIs
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Vonage Communications APIs excel in "Communication Varieties" with a score of 9.0, allowing for a diverse range of communication methods, while Plivo scored slightly lower at 8.8, indicating a more limited variety.
  • Reviewers mention that Plivo outperforms Vonage in "API Call Speed," achieving a score of 9.1 compared to Vonage's 8.8, which is crucial for applications requiring quick response times.
  • G2 users highlight that Plivo's "Ease of Integration" is rated at 8.9, making it easier for developers to implement, whereas Vonage's score of 8.7 suggests a slightly more complex integration process.
  • Users on G2 note that Vonage's "Quality of Support" is rated at 8.1, which is lower than Plivo's 8.6, indicating that users may find Plivo's support more responsive and helpful.
  • Reviewers mention that both platforms have strong "Security Measures," but Plivo's higher score of 8.6 in "GDPR Compliance" compared to Vonage's 8.3 suggests a stronger commitment to data protection regulations.
  • Users say that Plivo's "Documentation" is rated at 8.7, which is higher than Vonage's 8.4, indicating that Plivo may provide clearer and more comprehensive resources for developers.
Featured Products
Pricing
Entry-Level Pricing
Plivo
SMS API Platform
Pay As You Go
Browse all 3 pricing plans
Vonage Communications APIs
No pricing available
Free Trial
Plivo
Free Trial is available
Vonage Communications APIs
Free Trial is available
Ratings
Meets Requirements
9.1
501
8.7
311
Ease of Use
9.0
513
8.7
315
Ease of Setup
8.9
383
8.7
227
Ease of Admin
9.0
382
8.4
223
Quality of Support
8.6
459
8.1
291
Has the product been a good partner in doing business?
9.0
373
8.4
213
Product Direction (% positive)
7.8
467
7.2
309
Features by Category
Multi-Factor Authentication (MFA)Hide 13 FeaturesShow 13 Features
Not enough data
Not enough data
Authentication type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Implementation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational MarketingHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Platform as a ServiceHide 6 FeaturesShow 6 Features
8.8
1,516
8.6
172
Functionality
8.9
322
|
Verified
8.7
29
|
Verified
9.0
310
|
Verified
8.8
29
|
Verified
8.8
299
|
Verified
9.0
29
|
Verified
Support
8.7
319
|
Verified
8.4
30
|
Verified
Feature Not Available
8.1
26
|
Verified
8.6
266
|
Verified
8.4
29
|
Verified
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Video Platform as a Service (VPaaS)Hide 9 FeaturesShow 9 Features
Not enough data
8.3
69
API Features
Not enough data
8.5
8
Not enough data
8.6
7
Not enough data
7.1
7
Not enough data
8.1
8
Not enough data
8.5
8
Security and Compliance
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.8
8
Not enough data
8.6
7
Conversational SupportHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.2
45
Platform Basics - Phone Verification
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
7.0
5
Additional Features - Phone Verification
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Plivo
Plivo
Vonage Communications APIs
Vonage Communications APIs
Plivo and Vonage Communications APIs are categorized as Communication Platform as a Service and Phone Verification
Reviews
Reviewers' Company Size
Plivo
Plivo
Small-Business(50 or fewer emp.)
79.4%
Mid-Market(51-1000 emp.)
15.9%
Enterprise(> 1000 emp.)
4.7%
Vonage Communications APIs
Vonage Communications APIs
Small-Business(50 or fewer emp.)
67.1%
Mid-Market(51-1000 emp.)
23.4%
Enterprise(> 1000 emp.)
9.4%
Reviewers' Industry
Plivo
Plivo
Computer Software
18.8%
Information Technology and Services
12.0%
Marketing and Advertising
5.7%
Telecommunications
5.5%
Financial Services
4.2%
Other
53.7%
Vonage Communications APIs
Vonage Communications APIs
Computer Software
17.1%
Information Technology and Services
10.0%
Telecommunications
7.4%
Marketing and Advertising
5.4%
Financial Services
5.1%
Other
54.9%
Most Helpful Reviews
Plivo
Plivo
Most Helpful Favorable Review
JG
Joseph G.
Verified User in Food & Beverages

I love Plivo's delivery rate. I can rest assured that when I use Plivo for my business, the messages will reach my customers. Also, I love their console. The UI/UX is well done.

Most Helpful Critical Review
Verified User in Computer Software
GC
Verified User in Computer Software

Extremely poor customer service. I ordered a phone number and needed to send them documentation that proved that I operate at the address I provided. Since I can't think of what kind of documentation they wanted me to send, I sent a customer support request...

Vonage Communications APIs
Vonage Communications APIs
Most Helpful Favorable Review
Mike A.
MA
Mike A.
Verified User in Consumer Services

-The fact that they are not afraid to change and move away from there old self to shine even more amongst their competition. -the customer support from what i have heard has been amazing and quick, -it being easily implemented and used among any age...

Most Helpful Critical Review
Verified User
G
Verified User in E-Learning

Too many things can cause 'Archive Stopped's etc. causing problems in our system

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Vonage Communications APIs
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Discussions
Plivo
Plivo Discussions
Can you add emoji use to texting with Plivo ?
2 comments
Haverly D.
HD
Hi Raquel, We do support this feature and emojis can be added and sent through inbound and outbound SMS. We're putting together a quick how to for you and...Read more
Where can I see the pricing for all countries you support?
1 comment
Official Response from Plivo
I am unable to access external websites, but you can visit the provided link for detailed pricing information.Read more
Could you please document the "Short Code" SMS redirection in your Help docs?
1 comment
Hilary W.
HW
Hi Zac, thanks for your suggestion! We went ahead and created a quick How-to Guide for the use case you described. You can find it here:...Read more
Vonage Communications APIs
Vonage Communications APIs Discussions
How do I set up automatic payments using PayPal or credit card?
1 comment
Official Response from Vonage Communications APIs
You can set up an automatic payment (auto-reload) if you have had it enabled on your account. Requests to have it enabled for your account can be created by...Read more
Can I sign up for Nexmo from any country?
1 comment
Official Response from Vonage Communications APIs
For the majority of countries in the world, you can sign-up to use Nexmo's services in a few clicks. However, there are some countries where we are unable...Read more
How much does it cost for Nexmo's services?
1 comment
Official Response from Vonage Communications APIs
You can see our global default pricing on www.nexmo.com/pricing. We are a prepaid pay as you use the platform. You top up your account and we will charge...Read more