Compare Pipeline CRM and Salesforce Sales Cloud 
At a Glance
Market Segments
Small-Business (66.9% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
Starting at $25.00
$25.00 1 User Per Month
Pipeline CRM
Star Rating
(936)4.4 out of 5
Market Segments
Small-Business (66.9% of reviews)
Entry-Level Pricing
Starting at $25.00
Free Trial is available
Browse all 3 pricing plansSalesforce Sales Cloud
Star Rating
(23,230)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Sales Cloud excels in Sales Force Automation, particularly in Opportunity & Pipeline Management with a score of 8.7, while Pipeline CRM matches this score but lacks the extensive features that Salesforce offers, such as advanced Territory & Quota Management.
- Reviewers mention that Pipeline CRM shines in Ease of Use with a score of 8.8 compared to Salesforce's 8.1, indicating that users find Pipeline CRM more intuitive and user-friendly, especially for small businesses.
- G2 users highlight the superior Quality of Support in Pipeline CRM, scoring 8.9, which is higher than Salesforce's 8.1. Users appreciate the responsiveness and helpfulness of Pipeline's support team, making it a preferred choice for those needing assistance.
- Reviewers say that Salesforce Sales Cloud offers robust Marketing Automation features, particularly in Lead Management with a score of 8.5, while Pipeline CRM's score of 8.6 in the same category indicates it is competitive but lacks the depth of Salesforce's capabilities.
- Users on G2 report that Salesforce's Integrations are extensive, particularly with Salesforce Integration scoring 8.8, allowing for seamless connectivity with other tools, whereas Pipeline CRM's integrations are more limited, scoring 7.2 in breadth of partner applications.
- Reviewers mention that while both products have similar entry-level pricing starting at $25.00, Salesforce Sales Cloud's extensive features and capabilities justify the investment for mid-market users, whereas Pipeline CRM is better suited for small businesses looking for simplicity and ease of use.
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Pricing
Entry-Level Pricing
Pipeline CRM
Start
Starting at $25.00
Pre-sales pipeline management
- Unlimited file storage
- Deal and Activity Reporting
- Free CRM switching tool
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Pipeline CRM
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.6
820
8.8
13,084
Ease of Use
8.8
823
8.1
16,002
Ease of Setup
8.8
375
7.8
7,136
Ease of Admin
8.9
374
7.9
4,131
Quality of Support
8.9
754
8.1
11,375
Has the product been a good partner in doing business?
9.1
366
8.3
4,092
Product Direction (% positive)
8.5
816
8.2
12,762
Features by Category
Sales Force Automation
8.7
637
|
Verified
8.8
9061
|
Verified
Feature Not Available
8.2
6013
|
Verified
8.7
628
|
Verified
8.7
8792
|
Verified
8.4
642
|
Verified
8.3
9051
|
Verified
7.7
386
|
Verified
8.0
6942
|
Verified
8.1
450
|
Verified
8.2
7235
|
Verified
7.6
306
|
Verified
8.0
6381
|
Verified
7.7
340
|
Verified
8.1
6278
|
Verified
8.2
417
|
Verified
8.3
7035
|
Verified
Marketing Automation
7.5
361
|
Verified
7.9
6298
|
Verified
7.6
355
|
Verified
8.1
6621
|
Verified
8.6
488
|
Verified
8.5
7641
|
Verified
7.5
314
|
Verified
7.9
5065
Customer Support
8.4
370
|
Verified
8.3
6448
|
Verified
8.5
391
8.1
6025
|
Verified
8.3
412
8.2
6421
|
Verified
8.3
322
|
Verified
8.0
5143
|
Verified
8.3
322
|
Verified
8.2
5636
|
Verified
Reporting & Analytics
8.1
590
|
Verified
8.5
8583
|
Verified
8.3
628
|
Verified
8.5
8769
|
Verified
7.8
467
|
Verified
8.2
7081
|
Verified
Mobile & Social
7.5
269
|
Verified
7.9
5277
|
Verified
7.4
257
|
Verified
7.8
4910
|
Verified
7.6
409
|
Verified
7.7
5756
|
Verified
Platform
8.1
287
|
Verified
8.5
3244
|
Verified
8.1
270
|
Verified
8.5
3251
|
Verified
8.4
297
|
Verified
8.6
3277
|
Verified
8.2
74
8.4
2560
|
Verified
7.6
56
8.5
2834
|
Verified
7.9
241
|
Verified
8.1
2864
|
Verified
8.9
299
|
Verified
8.7
3262
|
Verified
8.1
128
|
Verified
8.1
2704
Integration
8.4
272
|
Verified
8.5
2304
|
Verified
7.8
183
|
Verified
8.5
2761
|
Verified
7.2
162
|
Verified
8.5
2610
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
235
Not enough data
8.8
255
Not enough data
8.8
277
Not enough data
8.6
254
Organization
Not enough data
9.0
313
Not enough data
8.8
305
Not enough data
8.8
299
Performance Analysis
Not enough data
8.4
249
Not enough data
8.8
270
Sales Analysis
Not enough data
8.4
250
Not enough data
8.8
264
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrated Workflows
Not enough data
8.6
399
Not enough data
8.5
389
Not enough data
8.0
348
Not enough data
8.0
343
Not enough data
8.8
398
Not enough data
8.4
347
Not enough data
8.6
362
Repeatability and Reportability
Not enough data
8.4
363
Not enough data
8.7
382
Not enough data
8.7
378
Not enough data
8.3
365
Not enough data
7.6
299
AI and Automation
Not enough data
8.5
345
Not enough data
8.3
354
Not enough data
8.2
314
Not enough data
7.9
317
Not enough data
7.7
299
Generative AI
Not enough data
Feature Not Available
Call Analytics
Not enough data
8.6
111
Not enough data
8.5
115
Not enough data
8.6
110
Not enough data
8.8
110
Agent Performance Management
Not enough data
8.6
120
Not enough data
8.5
104
Not enough data
8.7
120
Generative AI
Not enough data
Feature Not Available
Revenue Sourcing and Forecasting
Not enough data
7.8
24
Not enough data
7.8
24
Not enough data
8.3
24
Not enough data
8.5
24
Not enough data
8.2
24
Not enough data
8.0
19
Not enough data
7.8
19
CRM Data Enrichment
Not enough data
7.9
25
Not enough data
8.3
24
Not enough data
8.0
23
Not enough data
7.7
25
Not enough data
8.3
19
Account Management
Not enough data
7.7
25
Not enough data
7.7
25
Not enough data
7.5
25
Not enough data
8.1
24
Not enough data
8.1
19
Not enough data
8.0
19
Integrations
Not enough data
8.0
113
Not enough data
8.4
114
Not enough data
8.0
114
Not enough data
7.9
111
Not enough data
8.8
114
Branding & Customizatio
Not enough data
8.0
109
Not enough data
8.1
113
Not enough data
8.3
110
Automatic Rules & Configurations
Not enough data
8.2
111
Not enough data
8.2
112
Not enough data
7.8
115
Generative AI
Not enough data
Feature Not Available
Sales Performance Features - Sales Planning
Not enough data
8.4
99
Not enough data
8.4
91
Not enough data
8.4
96
Not enough data
8.7
96
Not enough data
8.5
95
Not enough data
8.8
94
Not enough data
8.1
92
Territory Management - Sales Planning
Not enough data
8.7
93
Not enough data
8.5
98
Quota & Capacity Management - Sales Planning
Not enough data
8.3
94
Not enough data
8.3
102
Not enough data
8.2
95
Data Sourcing
Not enough data
8.5
850
Not enough data
8.7
881
Not enough data
8.3
785
Not enough data
8.7
911
Not enough data
8.6
847
Predictive Analytics
Not enough data
8.4
827
Not enough data
8.6
843
Not enough data
8.1
742
Not enough data
8.3
784
Sales Management
Not enough data
8.7
873
Not enough data
8.1
749
Not enough data
8.6
866
Not enough data
8.8
934
Content Management
Not enough data
8.3
303
Not enough data
8.1
293
Not enough data
8.2
278
Not enough data
8.5
270
Not enough data
8.2
288
Analytics
Not enough data
8.7
294
Not enough data
8.4
293
Not enough data
8.4
177
Not enough data
8.3
302
Presentation
Not enough data
7.3
168
Not enough data
7.3
168
Not enough data
7.2
159
Training
Not enough data
8.7
228
Not enough data
8.8
221
Not enough data
8.4
181
Not enough data
8.4
217
Feedback
Not enough data
8.7
209
Not enough data
8.6
206
Not enough data
8.5
187
Not enough data
8.6
176
Not enough data
8.8
201
Not enough data
8.8
201
Not enough data
8.6
174
Generative AI
Not enough data
Feature Not Available
Attribution
Not enough data
8.9
370
Not enough data
8.9
374
Not enough data
8.6
356
Discovery
Not enough data
8.9
377
Not enough data
8.6
372
Not enough data
8.6
353
Management
Not enough data
8.5
343
Not enough data
8.7
362
Platform
Not enough data
8.6
353
Not enough data
8.6
353
Calling
Not enough data
8.7
131
Not enough data
8.5
125
Not enough data
8.8
134
Not enough data
8.8
130
Contacts
Not enough data
8.8
127
Not enough data
8.6
129
Not enough data
8.8
131
Insights
Not enough data
9.0
135
Not enough data
8.7
133
Not enough data
8.3
129
Not enough data
8.5
139
Not enough data
8.4
134
Analytics
Not enough data
8.2
480
Not enough data
8.4
488
Not enough data
8.3
501
Customizations
Not enough data
8.7
531
Not enough data
8.5
499
Not enough data
8.6
536
Not enough data
8.3
481
Not enough data
8.4
508
Generative AI
Not enough data
Feature Not Available
Incentives
8.0
5
8.1
333
9.3
5
8.4
400
9.0
5
7.9
336
9.3
5
8.6
413
Personalization
9.0
5
8.6
375
9.0
5
8.8
455
9.3
5
8.9
485
9.3
5
8.6
433
Administrative
9.3
5
8.7
458
9.3
5
8.5
424
9.7
5
8.3
408
Categories
Categories
Shared Categories
Pipeline CRM and Salesforce Sales Cloud are categorized as CRM, Sales Performance Management, Sales Analytics, and Sales Platforms
Unique Categories
Pipeline CRM is categorized as Google Workspace for Sales
Salesforce Sales Cloud is categorized as Sales Planning, Business Scheduling, Sales Acceleration Platforms, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Outbound Call Tracking, Lead Scoring, Email Tracking, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
Pipeline CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
9.4%
Marketing and Advertising
8.4%
Information Technology and Services
7.4%
Computer Software
4.5%
Internet
3.7%
Other
66.5%
Computer Software
14.0%
Information Technology and Services
11.8%
Financial Services
6.7%
Marketing and Advertising
5.1%
Internet
3.4%
Other
58.9%
Most Helpful Reviews
Pipeline CRM
Most Helpful Favorable Review
Brandon P.
Verified User in Electrical/Electronic Manufacturing
I'd have to say the greatest advantage to this system was it's easy setup. I watched a training video, attended a webinar, and called support when I wasn't sure on a thing or two and I was up and running in about a day. I also found it really nice to have...
Most Helpful Critical Review
Snehal H.
Verified User in Architecture & Planning
Nothing as of now but there is scope for improvement
Salesforce Sales Cloud
Most Helpful Favorable Review
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Most Helpful Critical Review
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Brandon P.
Verified User in Electrical/Electronic Manufacturing
I'd have to say the greatest advantage to this system was it's easy setup. I watched a training video, attended a webinar, and called support when I wasn't sure on a thing or two and I was up and running in about a day. I also found it really nice to have...
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Snehal H.
Verified User in Architecture & Planning
Nothing as of now but there is scope for improvement
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Discussions
How do I get a buy-in from my sales team to move from spreadsheets or another CRM to PipelineDeals?
5 comments
Official Response from Pipeline CRM
PipelineDeals picks up where Excel leaves off. It’s familiar to Excel but more powerful and the learning curve is low. Our training helps salespeople get...Read more
How long does it take to implement a new CRM?
4 comments
Official Response from Pipeline CRM
Because our CRM is so easy to use, 95% of customers often go live within a day or maximum within two weeks — not three or four months like with other CRMs....Read more
What’s the cost like?
3 comments
Official Response from Pipeline CRM
Our customer see ROI three times faster than with some other CRM providers (validated by G2 Crowd) because it’s only $1.10 per sales person per day. Some of...Read more
When do you need a CRM?
11 comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 comments
MM
1. Customer Management
2. Employee Day-to-Day Activity Tracking
3. Automated Workflow
4. Validated Workflow
5. Can Integrate Multiple Systems
6....Read more
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