Introducing G2.ai, the future of software buying.Try now
Compare Paylocity and PrimePay 
Featured Products
At a Glance
Market Segments
Mid-Market (73.6% of reviews)
Small-Business (64.3% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 1 User Per Month
Paylocity
Star Rating
(5,048)4.5 out of 5
Market Segments
Mid-Market (73.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PaylocityPrimePay
Star Rating
(85)4.2 out of 5
Market Segments
Small-Business (64.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 User Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paylocity excels in user satisfaction, boasting a significantly higher overall score compared to PrimePay. Users appreciate the platform's intuitive interface, stating that it allows them to "do most everything online and it's fairly straightforward."
- Users say that Paylocity's implementation process is notably efficient, with many highlighting the helpfulness of the support team. Reviewers mention that the team is "very helpful and knowledgeable of the system as well as payroll compliance," making onboarding smoother for new users.
- According to verified reviews, Paylocity stands out for its robust features, particularly in payroll and HR management. Users find the platform "very user-friendly," which is crucial for HR and payroll professionals who need to navigate complex tasks easily.
- Reviewers mention that while PrimePay offers flexibility in pricing and module selection, it lacks the comprehensive feature set that Paylocity provides. Users appreciate being able to "pick and choose how much they're spending for the services they need," but some feel that this modular approach can lead to gaps in functionality.
- G2 reviewers highlight that PrimePay is easy to use, with one user stating they felt "in great hands" from the start. However, the overall lower satisfaction scores suggest that while it may be user-friendly, it doesn't match the depth of features and support that Paylocity offers.
- Users report that Paylocity's quality of support is a significant advantage, with a score of 8.8 compared to PrimePay's 7.7. This difference is reflected in user feedback, where many express appreciation for the responsive and knowledgeable support team that enhances their overall experience.
Pricing
Entry-Level Pricing
Paylocity
No pricing availablePrimePay
Core Bundle
Contact Us
1 User Per Month
Core – Time-Saving
Designed for small teams on the go, the Core bundle delivers everything you need to run payroll with ease. Enjoy automated, unlimited payroll, free 2-day direct deposit, federal and single-state tax filing, plus standard reports and pay stubs. With chat support included, you’ll always have help when you need it. Add electronic year-end documents (W-2s, 1099s) anytime for even more convenience.
- Unlimited Payroll
- Automated Payroll
- Chat Support
Free Trial
Paylocity
Free Trial is available
PrimePay
No trial information availableRatings
Meets Requirements
9.0
4,001
8.3
67
Ease of Use
8.9
4,038
8.1
69
Ease of Setup
8.2
2,493
7.6
41
Ease of Admin
8.6
2,410
8.2
41
Quality of Support
8.7
3,531
7.7
62
Has the product been a good partner in doing business?
8.8
2,416
8.4
44
Product Direction (% positive)
8.8
3,765
7.1
69
Features by Category
Core HR
8.3
937
8.7
17
8.3
1064
8.8
14
7.1
525
Feature Not Available
7.9
675
7.9
13
8.3
894
7.9
13
7.9
835
8.5
14
Generative AI
6.1
223
Feature Not Available
Platform
7.8
1346
7.8
17
7.7
954
7.5
16
7.3
751
7.5
14
8.3
1411
8.3
18
8.5
1326
8.4
18
8.5
1286
Feature Not Available
8.3
1414
8.1
18
8.6
1397
8.8
18
Expense Reports
9.0
950
|
Verified
Not enough data
8.9
892
|
Verified
Not enough data
8.8
912
|
Verified
Not enough data
9.1
1031
|
Verified
Not enough data
9.3
1050
|
Verified
Not enough data
Feature Not Available
Not enough data
8.9
819
|
Verified
Not enough data
Agentic AI - Expense Management
7.1
11
Not enough data
7.5
12
Not enough data
Travel Management
7.8
369
Not enough data
7.5
343
Not enough data
7.5
341
Not enough data
8.3
548
Not enough data
Client Invoicing
8.2
1037
|
Verified
Not enough data
Feature Not Available
Not enough data
7.8
797
Not enough data
Mobile
9.1
940
|
Verified
Not enough data
8.6
580
Not enough data
Feature Not Available
Not enough data
Platform
8.0
373
|
Verified
Not enough data
8.6
706
|
Verified
Not enough data
Administration
8.5
512
Not enough data
Administration
8.4
1371
|
Verified
Not enough data
8.4
1490
|
Verified
Not enough data
8.4
1479
|
Verified
Not enough data
8.5
1295
|
Verified
Not enough data
8.7
1721
|
Verified
Not enough data
Platform
8.5
1728
|
Verified
Not enough data
8.2
1210
|
Verified
Not enough data
8.0
991
|
Verified
Not enough data
8.9
1777
|
Verified
Not enough data
8.6
1554
|
Verified
Not enough data
6.7
378
Not enough data
Employee Self Service
9.0
1762
|
Verified
7.9
52
8.2
1174
|
Verified
6.8
37
8.6
1546
|
Verified
6.9
43
Administration
9.1
1800
|
Verified
8.4
50
8.3
1660
|
Verified
7.4
41
9.5
1814
|
Verified
8.6
54
8.0
863
|
Verified
Feature Not Available
9.1
1692
|
Verified
7.9
45
8.8
1499
|
Verified
7.4
40
8.9
1467
|
Verified
7.5
40
9.2
1589
|
Verified
8.1
46
9.2
1608
|
Verified
8.0
47
Taxes
9.1
1693
|
Verified
7.9
46
9.0
1646
|
Verified
7.3
42
9.1
1586
|
Verified
7.8
44
Integration
8.1
997
|
Verified
6.5
30
8.6
1196
|
Verified
7.5
33
8.0
952
|
Verified
Feature Not Available
8.2
971
|
Verified
Feature Not Available
Platform
8.6
1690
|
Verified
7.5
44
8.6
1675
|
Verified
7.7
47
8.9
1677
|
Verified
8.1
49
8.9
1552
|
Verified
7.9
39
Benefits Administration Platform Features
8.5
685
8.2
12
7.9
377
8.3
11
8.0
581
6.7
8
8.5
655
8.0
10
8.3
527
8.0
11
9.0
746
8.9
12
8.6
638
8.1
8
8.2
561
Feature Not Available
Benefits Administration Platform Features
8.5
685
8.2
12
7.9
377
8.3
11
8.0
581
6.7
8
8.5
655
8.0
10
8.3
527
8.0
11
9.0
746
8.9
12
8.6
638
8.1
8
8.6
611
8.5
11
8.2
561
Feature Not Available
8.1
473
6.2
7
6.9
169
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Platform
7.8
1346
7.8
17
7.7
954
7.5
16
7.3
751
7.5
14
8.3
1411
8.3
18
8.5
1326
8.4
18
8.5
1286
Feature Not Available
8.3
1414
8.1
18
8.6
1397
8.8
18
Payment Methods
9.0
86
Not enough data
9.2
97
Not enough data
8.9
81
Not enough data
Payment Processing
8.9
80
Not enough data
9.1
89
Not enough data
8.9
90
Not enough data
9.1
97
Not enough data
8.4
87
Not enough data
8.6
79
Not enough data
9.2
98
Not enough data
Security and Compliance
9.0
64
Not enough data
8.8
63
Not enough data
9.0
69
Not enough data
9.1
70
Not enough data
8.9
63
Not enough data
8.8
66
Not enough data
Integration
8.9
66
Not enough data
8.8
68
Not enough data
8.7
70
Not enough data
Payment Types
9.0
84
Not enough data
8.8
66
Not enough data
8.7
14
Not enough data
Agentic AI - Enterprise Payment
Not enough data
Not enough data
Automation
Not enough data
8.3
8
Logistics
Not enough data
8.3
8
Not enough data
8.5
8
Not enough data
7.1
7
Management
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
7.5
8
Not enough data
7.4
9
Not enough data
7.9
8
Not enough data
8.2
10
Not enough data
8.8
8
Monitoring
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
Feature Not Available
Setup
9.0
266
Not enough data
9.3
391
Not enough data
9.1
278
Not enough data
Performance
8.8
224
Not enough data
8.6
47
Not enough data
8.7
230
Not enough data
8.8
231
Not enough data
Payment Cards
9.3
371
Not enough data
9.3
346
Not enough data
9.1
304
Not enough data
Reporting
9.1
298
Not enough data
8.9
268
Not enough data
8.9
268
Not enough data
8.7
247
Not enough data
Payments
9.2
306
Not enough data
9.1
294
Not enough data
9.4
370
Not enough data
9.1
279
Not enough data
Fraud & Risk Management
9.2
298
Not enough data
9.2
286
Not enough data
9.1
265
Not enough data
Agentic AI - Spend Management
Not enough data
Not enough data
Planning
8.3
33
Not enough data
7.7
31
Not enough data
7.7
32
Not enough data
8.1
32
Not enough data
Execution
7.7
18
Not enough data
8.2
37
Not enough data
8.0
37
Not enough data
Analytics
8.0
35
Not enough data
8.4
34
Not enough data
8.8
34
Not enough data
Agentic AI - Procure to Pay
Not enough data
Not enough data
Invoice Management
9.0
233
Not enough data
8.6
177
Not enough data
8.9
184
Not enough data
Invoice Processing
9.0
200
Not enough data
9.2
266
Not enough data
9.1
231
Not enough data
8.6
157
Not enough data
Analytics
9.1
220
Not enough data
7.8
48
Not enough data
8.7
160
Not enough data
Integration
9.1
214
Not enough data
9.1
217
Not enough data
9.0
171
Not enough data
Risk
7.9
51
Not enough data
8.9
180
Not enough data
7.7
45
Not enough data
Recovery
8.5
153
Not enough data
8.7
184
Not enough data
Audit
8.6
175
Not enough data
8.6
147
Not enough data
8.7
161
Not enough data
8.8
182
Not enough data
Fraud
8.9
174
Not enough data
8.8
159
Not enough data
9.0
169
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Generation
8.4
62
Not enough data
9.0
315
Not enough data
9.0
67
Not enough data
Invoice Processing
9.3
392
Not enough data
8.9
257
Not enough data
8.8
244
Not enough data
9.1
279
Not enough data
Analytics
9.0
326
Not enough data
8.9
60
Not enough data
8.7
221
Not enough data
9.2
354
Not enough data
Integration
8.9
293
Not enough data
9.2
360
Not enough data
8.7
233
Not enough data
8.8
275
Not enough data
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.5
9
Not enough data
8.4
52
Not enough data
8.3
53
Not enough data
8.1
53
Not enough data
Planning
8.3
53
Not enough data
7.6
51
Not enough data
7.9
50
Not enough data
7.9
49
Not enough data
Invoice Management
8.2
49
Not enough data
7.9
49
Not enough data
7.7
49
Not enough data
Supplier Management
7.1
8
Not enough data
6.3
8
Not enough data
7.7
8
Not enough data
Execution
7.3
8
Not enough data
8.4
53
Not enough data
8.0
52
Not enough data
Invoice Processing
8.3
49
Not enough data
8.4
49
Not enough data
8.6
48
Not enough data
8.3
47
Not enough data
8.5
48
Not enough data
Supplier Information
8.3
49
Not enough data
7.9
7
Not enough data
8.4
50
Not enough data
Analytics
8.5
48
Not enough data
8.5
48
Not enough data
8.5
49
Not enough data
8.6
49
Not enough data
8.1
48
Not enough data
Integration
8.1
9
Not enough data
8.2
49
Not enough data
8.0
50
Not enough data
7.1
8
Not enough data
Agentic AI - Purchasing
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
7.4
274
Not enough data
7.6
331
Not enough data
7.9
339
Not enough data
Goals
7.7
314
Not enough data
7.4
270
Not enough data
Feedback
7.6
302
|
Verified
Not enough data
7.6
300
|
Verified
Not enough data
7.3
262
Not enough data
8.1
298
Not enough data
Data
8.2
358
|
Verified
Not enough data
8.1
345
|
Verified
Not enough data
Agentic AI - Performance Management
6.1
32
Not enough data
5.7
31
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Core Features - Employee Experience Software
8.0
106
Not enough data
7.8
108
Not enough data
People Analytics - Employee Experience Software
7.6
97
Not enough data
7.7
96
Not enough data
Advanced Features - Employee Experience Software
7.3
93
Not enough data
7.3
96
Not enough data
7.3
95
Not enough data
Employee Improvement - Employee Experience Software
7.9
104
Not enough data
7.7
101
Not enough data
7.4
98
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
5.8
27
Not enough data
5.8
28
Not enough data
6.3
28
Not enough data
Sourcing
8.0
422
Not enough data
8.1
444
Not enough data
7.1
42
Not enough data
8.4
51
Not enough data
7.3
41
Not enough data
Candidate Management - Applicant Tracking System
8.1
280
Not enough data
8.4
47
Not enough data
8.4
51
Not enough data
6.9
42
Not enough data
7.6
39
Not enough data
7.0
40
Not enough data
7.4
45
Not enough data
Platform
7.8
1346
7.8
17
7.7
954
7.5
16
7.3
751
7.5
14
8.3
1411
8.3
18
8.5
1326
8.4
18
8.5
1286
Feature Not Available
8.3
1414
8.1
18
8.6
1397
8.8
18
AI - Applicant Tracking Systems (ATS)
5.4
28
Not enough data
6.3
30
Not enough data
5.2
28
Not enough data
Agentic AI - Onboarding
6.1
58
Not enough data
5.8
57
Not enough data
6.0
57
Not enough data
6.0
56
Not enough data
6.2
57
Not enough data
Platform Content
7.9
579
Not enough data
8.4
814
Not enough data
8.6
844
Not enough data
7.5
493
Not enough data
7.7
461
Not enough data
7.7
468
Not enough data
Platform Additional Functionality
8.9
1021
Not enough data
7.0
309
Not enough data
8.1
683
Not enough data
8.6
882
Not enough data
8.6
913
Not enough data
Platform Data
Feature Not Available
Not enough data
8.5
797
Not enough data
8.3
593
Not enough data
Platform
7.8
1346
7.8
17
7.7
954
7.5
16
7.3
751
7.5
14
8.3
1411
8.3
18
8.5
1326
8.4
18
8.5
1286
Feature Not Available
8.3
1414
8.1
18
8.6
1397
8.8
18
Recruiting and Onboarding
7.6
575
Not enough data
8.7
978
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Agentic AI - Vendor Management
Not enough data
Not enough data
Revenue Recognition
7.8
36
Not enough data
7.0
29
Not enough data
7.2
29
Not enough data
Course Authoring
8.1
151
Not enough data
7.8
139
Not enough data
8.0
146
Not enough data
7.9
133
Not enough data
Course Delivery
7.8
144
Not enough data
8.3
175
Not enough data
8.1
163
Not enough data
Course Management
7.1
113
Not enough data
7.8
141
Not enough data
7.7
125
Not enough data
7.8
133
Not enough data
LMS Marketplace
Feature Not Available
Not enough data
7.7
119
Not enough data
Feature Not Available
Not enough data
Interface
Feature Not Available
Not enough data
6.9
103
Not enough data
Training & eLearning
7.9
139
Not enough data
8.1
150
Not enough data
8.0
146
Not enough data
7.8
126
Not enough data
8.0
147
Not enough data
8.0
153
Not enough data
7.9
158
Not enough data
Generative AI
6.2
54
Not enough data
6.1
51
Not enough data
6.4
52
Not enough data
Agentic AI - Corporate Learning Management Systems
6.6
15
Not enough data
6.6
15
Not enough data
Time Tracking
8.9
1204
Not enough data
8.3
744
Not enough data
7.9
573
Not enough data
Client Invoicing
8.2
1037
|
Verified
Not enough data
Feature Not Available
Not enough data
7.8
797
Not enough data
Mobile Time Tracking
8.7
862
Not enough data
Administration
8.4
1371
|
Verified
Not enough data
8.4
1490
|
Verified
Not enough data
8.4
1479
|
Verified
Not enough data
8.5
1295
|
Verified
Not enough data
8.7
1721
|
Verified
Not enough data
Platform
8.5
1728
|
Verified
Not enough data
8.2
1210
|
Verified
Not enough data
8.0
991
|
Verified
Not enough data
8.9
1777
|
Verified
Not enough data
8.6
1554
|
Verified
Not enough data
6.7
378
Not enough data
Platform
7.8
1346
7.8
17
7.7
954
7.5
16
7.3
751
7.5
14
8.3
1411
8.3
18
8.5
1326
8.4
18
8.5
1286
Feature Not Available
8.3
1414
8.1
18
8.6
1397
8.8
18
Platform
7.8
1346
7.8
17
7.7
954
7.5
16
7.3
751
7.5
14
8.3
1411
8.3
18
8.5
1326
8.4
18
8.5
1286
Feature Not Available
8.3
1414
8.1
18
8.6
1397
8.8
18
Workforce Management Platform Features
7.3
177
Not enough data
7.3
181
Not enough data
8.5
242
Not enough data
8.1
244
Not enough data
7.7
185
Not enough data
7.4
164
Not enough data
8.1
221
Not enough data
8.6
243
Not enough data
6.9
167
Not enough data
7.8
206
Not enough data
Categories
Categories
Shared Categories
Paylocity and PrimePay are categorized as Core HR, HCM Software, Payroll, Benefits Administration, Performance Management, and Corporate Learning Management Systems
Reviews
Reviewers' Company Size
Paylocity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PrimePay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.1%
Information Technology and Services
7.5%
Non-Profit Organization Management
5.7%
Hospital & Health Care
5.3%
Financial Services
4.2%
Other
65.2%
Accounting
8.3%
Construction
7.1%
Non-Profit Organization Management
6.0%
Hospital & Health Care
6.0%
Financial Services
6.0%
Other
66.7%
Discussions
Can I use paylocity at home?
27 Comments
CD
Yes! Paylocity is simple and easy to use from anywhere with an internet connection. I was able to run about 5 payrolls from home WITH support from our...Read more
Is paylocity a HRIS system?
6 Comments
KE
On 16th May I opened a Divvy account. On 20 May, my account was suspended.
I didn't do any action or transaction from my account during these 4 days. I...Read more
I would like to set up Paylocity to hold all of my personnel records.
3 Comments
SK
You can actually import those documents from the folders on your computer into each employees profile. Read more
Is PrimePay a good company?
1 Comment
DC
I have used almost all payroll companies. Although small, PrimePay has been the best overall.Read more
PrimePay has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
