Best Software for 2025 is now live!
View the Winners
  1. Home
  2. ...
  3. Payroll Software
  4. Paychex
  5. TraxPayroll
  6. Paychex-vs-TraxPayroll

Compare Paychex and TraxPayroll

Save
    Log in to your account
    to save comparisons,
    products and more.
Add Product
Paychex
Paychex
(1,579)
4.2 out of 5
Paychex
By Paychex Inc
Get a quote
Optimized for quick response
TraxPayroll
TraxPayroll
(16)
4.3 out of 5
TraxPayroll
By BambooHR
At a Glance
Paychex
Paychex
Star Rating
(1,579)4.2 out of 5
Market Segments
Small-Business (75.6% of reviews)
Information
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about Paychex
TraxPayroll
TraxPayroll
Star Rating
(16)4.3 out of 5
Market Segments
Mid-Market (62.5% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about TraxPayroll
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Paychex excels in "Ease of Admin" with a score of 8.6, while TraxPayroll shines in "Quality of Support" with a higher score of 9.2, indicating that users find TraxPayroll's support more responsive and helpful.
  • Reviewers mention that Paychex has a strong "Direct Deposit" feature rated at 9.4, but TraxPayroll surpasses it with a score of 9.7, suggesting that users appreciate the reliability and efficiency of TraxPayroll's direct deposit services.
  • G2 users highlight that Paychex's "Time Off Accrual" feature is rated at 8.0, while TraxPayroll's is notably higher at 8.8, indicating that users find TraxPayroll's time-off management more intuitive and user-friendly.
  • Users on G2 report that Paychex's "Payroll Entry" feature is rated at 8.8, but TraxPayroll's score of 9.0 suggests a smoother and more efficient payroll processing experience, which is crucial for everyday operations.
  • Reviewers say that while both products offer "Expense Reimbursement," Paychex scores 8.7 and TraxPayroll scores 9.0, indicating that TraxPayroll provides a more streamlined and user-friendly reimbursement process.
  • Users mention that Paychex's "Compliance Support" is rated at 6.7, which is significantly lower than TraxPayroll's score of 8.0, suggesting that TraxPayroll offers better tools and resources for maintaining compliance in payroll and HR processes.
Featured Products
WestNetLMS
Sponsored
You’re seeing this ad based on the product’s relevance to your search. Sponsored content does not receive preferential treatment in any of G2’s ratings.
WestNetLMS
(0)
HCM Software
Visit WebsiteVisit Website
actiTIME
Sponsored
You’re seeing this ad based on the product’s relevance to your search. Sponsored content does not receive preferential treatment in any of G2’s ratings.
actiTIME
(35)
HCM Software
Visit WebsiteVisit Website
Celayix
Sponsored
You’re seeing this ad based on the product’s relevance to your search. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Celayix
(12)
HCM Software
Visit WebsiteVisit Website
Pricing
Entry-Level Pricing
Paychex
Contact Vendor
Contact Vendor for Pricing
Learn more about Paychex
TraxPayroll
No pricing available
Free Trial
Paychex
No trial information available
TraxPayroll
No trial information available
Ratings
Meets Requirements
8.7
1,266
8.9
15
Ease of Use
8.5
1,323
8.3
15
Ease of Setup
8.4
941
8.8
7
Ease of Admin
8.6
927
9.3
7
Quality of Support
8.4
1,221
9.2
14
Has the product been a good partner in doing business?
8.6
927
9.5
7
Product Direction (% positive)
7.6
1,241
6.9
15
Features by Category
Core HRHide 15 FeaturesShow 15 Features
8.1
2,834
Not enough data
Core HR
8.2
110
Not enough data
7.9
103
Not enough data
8.0
49
Not enough data
8.2
73
Not enough data
8.4
110
Not enough data
7.8
111
Not enough data
Generative AI
Feature Not Available
Not enough data
Platform
7.7
294
Not enough data
7.7
148
Not enough data
Feature Not Available
Not enough data
8.3
382
Not enough data
8.6
391
Not enough data
8.1
275
Not enough data
8.4
383
Not enough data
8.6
405
Not enough data
Expense ManagementHide 31 FeaturesShow 31 Features
8.1
1,748
8.6
41
Expense Reports
8.6
37
|
Verified
Not enough data
8.3
30
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
23
|
Verified
Not enough data
8.8
35
|
Verified
Not enough data
Feature Not Available
Not enough data
7.5
17
|
Verified
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
14
|
Verified
Not enough data
Client Invoicing
Feature Not Available
9.0
7
Feature Not Available
9.0
7
8.4
67
|
Verified
9.4
6
Mobile
7.8
23
|
Verified
Not enough data
7.7
19
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
Feature Not Available
Not enough data
7.8
22
|
Verified
Not enough data
Administration
8.6
24
|
Verified
Not enough data
Administration
8.1
127
|
Verified
Not enough data
8.0
129
|
Verified
8.7
5
8.1
133
|
Verified
Not enough data
8.0
123
|
Verified
Not enough data
8.3
190
|
Verified
8.3
5
Platform
8.3
208
|
Verified
8.1
6
7.8
91
|
Verified
Not enough data
7.4
27
Not enough data
8.2
200
|
Verified
8.0
5
8.1
141
|
Verified
Not enough data
7.9
68
|
Verified
Not enough data
PayrollHide 23 FeaturesShow 23 Features
8.7
14,363
9.1
207
Employee Self Service
8.7
818
|
Verified
8.6
11
|
Verified
8.2
513
|
Verified
9.0
8
|
Verified
8.4
497
|
Verified
7.6
7
|
Verified
Administration
8.8
822
|
Verified
9.0
12
|
Verified
8.0
528
|
Verified
8.8
11
|
Verified
9.4
896
|
Verified
9.7
11
|
Verified
8.7
374
|
Verified
9.0
8
|
Verified
9.0
747
|
Verified
9.4
11
|
Verified
8.9
532
|
Verified
9.3
9
|
Verified
8.7
424
|
Verified
8.7
9
|
Verified
9.2
750
|
Verified
9.4
11
|
Verified
9.2
800
|
Verified
9.5
10
|
Verified
Taxes
9.2
849
|
Verified
9.5
10
|
Verified
9.1
804
|
Verified
9.5
10
|
Verified
9.2
798
|
Verified
Feature Not Available
Integration
7.9
235
|
Verified
Feature Not Available
7.9
276
|
Verified
9.4
9
|
Verified
7.8
279
|
Verified
9.0
5
|
Verified
7.8
240
|
Verified
8.6
11
|
Verified
Platform
8.6
832
|
Verified
8.6
12
|
Verified
8.7
809
|
Verified
9.4
11
|
Verified
8.8
843
|
Verified
9.2
10
|
Verified
8.8
697
|
Verified
9.2
11
|
Verified
Benefits AdministrationHide 31 FeaturesShow 31 Features
8.1
5,454
Not enough data
Benefits Administration Platform Features
8.3
223
Not enough data
8.0
187
Not enough data
7.2
104
Not enough data
8.4
163
Not enough data
8.7
180
Not enough data
8.3
215
Not enough data
8.5
201
Not enough data
8.1
144
Not enough data
Benefits Administration Platform Features
8.3
223
Not enough data
8.0
187
Not enough data
7.2
104
Not enough data
8.4
163
Not enough data
8.7
180
Not enough data
8.3
215
Not enough data
8.5
201
Not enough data
8.3
216
Not enough data
8.1
144
Not enough data
7.8
96
Not enough data
6.7
13
Not enough data
7.6
17
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.7
294
Not enough data
7.7
148
Not enough data
Feature Not Available
Not enough data
8.3
382
Not enough data
8.6
391
Not enough data
8.1
275
Not enough data
8.4
383
Not enough data
8.6
405
Not enough data
PEO ProvidersHide 13 FeaturesShow 13 Features
6.8
126
Not enough data
Compliance
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Not enough data
Platform
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Not enough data
Support
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Not enough data
Time & AttendanceHide 14 FeaturesShow 14 Features
7.9
288
Not enough data
Automation
7.6
20
Not enough data
Logistics
8.3
25
Not enough data
7.9
22
Not enough data
7.3
18
Not enough data
Management
7.1
14
Not enough data
7.7
15
Not enough data
7.8
21
Not enough data
8.1
24
Not enough data
8.4
24
Not enough data
8.5
25
Not enough data
7.9
22
Not enough data
Monitoring
8.0
19
Not enough data
7.7
20
Not enough data
7.6
19
Not enough data
Candidate Relationship ManagementHide 19 FeaturesShow 19 Features
7.9
2,366
Not enough data
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
6.8
21
Not enough data
7.0
45
Not enough data
7.6
22
|
Verified
Not enough data
Platform
7.7
294
Not enough data
7.7
148
Not enough data
Feature Not Available
Not enough data
8.3
382
Not enough data
8.6
391
Not enough data
8.1
275
Not enough data
8.4
383
Not enough data
8.6
405
Not enough data
Background CheckHide 9 FeaturesShow 9 Features
8.1
60
Not enough data
Background Check Administration
8.0
18
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
Background Check Data
8.3
5
Not enough data
7.3
5
Not enough data
8.3
7
Not enough data
Background Check Additional Functionality
7.2
6
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Performance ManagementHide 11 FeaturesShow 11 Features
7.1
66
Not enough data
Performance reviews
6.3
5
Not enough data
7.9
7
Not enough data
6.1
6
Not enough data
Goals
6.9
6
Not enough data
7.0
5
Not enough data
Feedback
7.4
7
Not enough data
7.5
6
Not enough data
7.5
6
Not enough data
7.0
5
Not enough data
Data
7.5
6
Not enough data
7.4
7
Not enough data
HR AnalyticsHide 10 FeaturesShow 10 Features
8.3
63
Not enough data
Reports
7.9
8
Not enough data
7.6
9
Not enough data
7.6
9
Not enough data
9.4
9
Not enough data
Cleaning
8.0
10
Not enough data
8.5
9
Not enough data
9.1
9
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
HCM SoftwareHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Talent ManagementHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
RecruitingHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Talent Acquisition SuitesHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Applicant Tracking Systems (ATS)Hide 21 FeaturesShow 21 Features
8.1
2,493
Not enough data
Sourcing
7.9
12
Not enough data
8.3
18
Not enough data
8.2
14
Not enough data
7.9
14
Not enough data
8.1
12
Not enough data
Candidate Management
8.4
22
Not enough data
7.4
18
Not enough data
8.5
23
Not enough data
8.5
17
Not enough data
8.4
20
Not enough data
8.0
14
Not enough data
7.1
15
Not enough data
8.3
16
Not enough data
Platform
7.7
294
Not enough data
7.7
148
Not enough data
Feature Not Available
Not enough data
8.3
382
Not enough data
8.6
391
Not enough data
8.1
275
Not enough data
8.4
383
Not enough data
8.6
405
Not enough data
OnboardingHide 24 FeaturesShow 24 Features
8.0
3,451
Not enough data
Platform Content
8.1
100
Not enough data
8.4
108
Not enough data
8.5
90
Not enough data
7.7
43
Not enough data
7.3
42
Not enough data
7.3
42
Not enough data
Platform Additional Functionality
8.6
125
Not enough data
7.8
47
Not enough data
8.1
57
Not enough data
8.0
79
Not enough data
8.0
97
Not enough data
Platform Data
8.1
52
Not enough data
8.1
74
Not enough data
8.0
59
Not enough data
Platform
7.7
294
Not enough data
7.7
148
Not enough data
Feature Not Available
Not enough data
8.3
382
Not enough data
8.6
391
Not enough data
8.1
275
Not enough data
8.4
383
Not enough data
8.6
405
Not enough data
Recruiting and Onboarding
7.0
45
Not enough data
8.4
113
Not enough data
Corporate Learning Management SystemsHide 27 FeaturesShow 27 Features
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Time TrackingHide 18 FeaturesShow 18 Features
8.1
2,066
8.8
75
Time Tracking
8.4
209
9.1
9
8.5
124
9.2
8
8.5
87
8.8
8
Client Invoicing
Feature Not Available
9.0
7
Feature Not Available
9.0
7
8.4
67
|
Verified
9.4
6
Mobile Time Tracking
8.4
142
8.9
9
Administration
8.1
127
|
Verified
Not enough data
8.0
129
|
Verified
8.7
5
8.1
133
|
Verified
Not enough data
8.0
123
|
Verified
Not enough data
8.3
190
|
Verified
8.3
5
Platform
8.3
208
|
Verified
8.1
6
7.8
91
|
Verified
Not enough data
7.4
27
Not enough data
8.2
200
|
Verified
8.0
5
8.1
141
|
Verified
Not enough data
7.9
68
|
Verified
Not enough data
Training eLearningHide 8 FeaturesShow 8 Features
8.2
2,278
Not enough data
Platform
7.7
294
Not enough data
7.7
148
Not enough data
Feature Not Available
Not enough data
8.3
382
Not enough data
8.6
391
Not enough data
8.1
275
Not enough data
8.4
383
Not enough data
8.6
405
Not enough data
Workforce ManagementHide 18 FeaturesShow 18 Features
8.4
2,656
Not enough data
Platform
7.7
294
Not enough data
7.7
148
Not enough data
Feature Not Available
Not enough data
8.3
382
Not enough data
8.6
391
Not enough data
8.1
275
Not enough data
8.4
383
Not enough data
8.6
405
Not enough data
Workforce Management Platform Features
8.8
30
Not enough data
8.3
26
Not enough data
8.7
67
Not enough data
8.5
66
Not enough data
8.5
28
Not enough data
Feature Not Available
Not enough data
8.9
40
Not enough data
9.1
58
Not enough data
7.8
26
Not enough data
8.5
37
Not enough data
Pre-Employment ScreeningHide 8 FeaturesShow 8 Features
8.2
2,278
Not enough data
Platform
7.7
294
Not enough data
7.7
148
Not enough data
Feature Not Available
Not enough data
8.3
382
Not enough data
8.6
391
Not enough data
8.1
275
Not enough data
8.4
383
Not enough data
8.6
405
Not enough data
Categories
Categories
Shared Categories
Paychex
Paychex
TraxPayroll
TraxPayroll
Paychex and TraxPayroll are categorized as Time Tracking and Payroll
Unique Categories
Paychex
TraxPayroll
TraxPayroll has no unique categories
Reviews
Reviewers' Company Size
Paychex
Paychex
Small-Business(50 or fewer emp.)
75.6%
Mid-Market(51-1000 emp.)
22.1%
Enterprise(> 1000 emp.)
2.3%
TraxPayroll
TraxPayroll
Small-Business(50 or fewer emp.)
37.5%
Mid-Market(51-1000 emp.)
62.5%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Paychex
Paychex
Non-Profit Organization Management
7.1%
Construction
6.3%
Hospital & Health Care
4.7%
Real Estate
4.0%
Accounting
3.8%
Other
74.1%
TraxPayroll
TraxPayroll
Computer Software
25.0%
Hospital & Health Care
12.5%
Retail
6.3%
Real Estate
6.3%
Internet
6.3%
Other
43.8%
Most Helpful Reviews
Paychex
Paychex
Most Helpful Favorable Review
Cheryl G.
CG
Cheryl G.
Verified User in Primary/Secondary Education

Having used several different payroll solutions, including several different ADP offerings, I feel that Paychex is a far superior product and that the company offered far superior customer service. Paychex is designed so that you are able to use the...

Most Helpful Critical Review
Verified User in Internet
GI
Verified User in Internet

I feel as though Paychex is falling behind the last two years. The software is outdated compared to other payroll vendors and my rep is harder is rarely available due to a higher volume of clients. I really hope Paychex can jump forward into this century...

TraxPayroll
TraxPayroll
Most Helpful Favorable Review
KB
Kay B.
Verified User in Real Estate

The fully package that TRAZ offers and ease of the system for both employees and employers alike.

Most Helpful Critical Review
Michael L.
ML
Michael L.
Verified User in Internet

I really found the interface for TRAX payroll to be a little ugly. I'm not usually very picky about this, but it looked like the software was designed in the 90's and that it hadn't been redesigned since. Also, navigating their dashboards wasn't exactly...

Alternatives
Paychex
Paychex Alternatives
isolved
isolved
Add isolved
Rippling
Rippling
Add Rippling
Paycom
Paycom
Add Paycom
Paylocity
Paylocity
Add Paylocity
TraxPayroll
TraxPayroll Alternatives
Paylocity
Paylocity
Add Paylocity
Paycom
Paycom
Add Paycom
Gusto
Gusto
Add Gusto
Rippling
Rippling
Add Rippling
Discussions
Paychex
Paychex Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
How can we get more training on reporting? Or custom reporting
2 comments
NO
There are tutorials in the portal as well as you were assigned a dedicated specialist. either should be able to assist your in making custom reports.Read more
See all discussions
TraxPayroll
TraxPayroll Discussions
Monty the Mongoose crying
TraxPayroll has no discussions with answers
See all discussions
Ask Paychex a QuestionContact Paychex
Ask TraxPayroll a QuestionContact TraxPayroll

Spotlight Categories

Add Product
Paychex
Paychex
Get a quote
Optimized for quick response
TraxPayroll
TraxPayroll