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- Restaurant Reservations Software
- OpenTable for Restaurants
- Tock
- OpenTable for Restaurants-vs-Tock
Compare OpenTable for Restaurants and Tock 
- Users report that OpenTable for Restaurants excels in its Table Management feature, scoring 9.4, which reviewers say allows for seamless reservation handling and efficient table turnover, making it ideal for busy restaurants.
- Reviewers mention that Tock's Reservations feature is also strong, with a score of 9.5, but users on G2 highlight that it lacks some of the advanced customization options that OpenTable offers, which can limit flexibility for unique dining experiences.
- G2 users indicate that OpenTable's Reporting capabilities, rated at 8.8, provide comprehensive insights into restaurant performance, while users report that Tock's reporting, at 7.9, is less robust, making it harder to analyze key metrics effectively.
- Users say that OpenTable's Ease of Use is rated at 8.8, with many reviewers mentioning that the intuitive interface allows staff to quickly adapt, whereas Tock's score of 7.9 suggests a steeper learning curve for new users.
- Reviewers mention that OpenTable's Quality of Support is highly rated at 8.8, with users praising the responsiveness and helpfulness of the support team, while Tock, despite a solid score of 8.8, has received mixed feedback regarding response times.
- Users on G2 report that OpenTable's Employee Management feature, rated at 7.5, is more effective than Tock's lower score of 4.9, with reviewers noting that OpenTable provides better tools for scheduling and staff communication.
- Tap into the power of OpenTable’s global diner network and seamlessly manage reservations in one easy-to-use, reliable platform.
- Walk-in waitlist tools
- Table and guest management
- Events
Ease of use. Good reporting functionality.
I don't like how Opentable uses my customer base information to "suggest" my competitors if my reservations are full for the evening, I also don't like that if someone books through my site that they are sent competitive marketing. It may actually be...
I enjoy the ease of use offered by the dashboard and the lightning fast response time whenever I need a customer service issue addressed.
- Lack of support for private dinners: The fact that the integration with TripleSeat is merely for leads has been quite troublesome. Additionally, there is no good way for us to promote our private dining events via Tock, as we currently have a free...
Ease of use. Good reporting functionality.
I enjoy the ease of use offered by the dashboard and the lightning fast response time whenever I need a customer service issue addressed.
I don't like how Opentable uses my customer base information to "suggest" my competitors if my reservations are full for the evening, I also don't like that if someone books through my site that they are sent competitive marketing. It may actually be...
- Lack of support for private dinners: The fact that the integration with TripleSeat is merely for leads has been quite troublesome. Additionally, there is no good way for us to promote our private dining events via Tock, as we currently have a free...
