ResDiary Reviews & Product Details

I like using ResDiary because we have a large collection of restaurants and we are able to adapt the use of the booking widgets to fit the needs of each venue from a customer UX aspect as well as internal use. Review collected by and hosted on G2.com.

It would be great to have a bit more freedom to customise the look and feel of the ResDiary booking widgets. It can tricky to fully match the brand of the venue we are using it for, using the current customisation tools. Review collected by and hosted on G2.com.

“For a small but very busy Restaurant like ours, Resdiary ticks all the boxes. Clear pricing, easy to use software with comprehensive functions and knowledgeable support staff. Resdiary focus fully on the needs of the restaurant, unlike many of their competitors who focus on booking commissions and their own self promotion.”

-The Circus Restaurant, Bath Review collected by and hosted on G2.com.

We have only twice ever had the ResDiary server crash for us, which meant we lost the reservation information for the night/service. This was, however, rectified very quickly. If ResDiary had an emergency line for this sort of thing that would be a fantastic improvement for us. Apart from that, there is honestly nothing me or my team dislike about ResDiary. Review collected by and hosted on G2.com.

Both the functionality of the software and the support is second to none. It is a company that knows its market inside out and provides a product that makes running a restaurant business MUCH easier! Review collected by and hosted on G2.com.

I wouldn't say I dislike anything about the product. Previously the settings screens were a little bit basic but they have been replaced by a nice intuitive user-friendly page. So no grumbles Review collected by and hosted on G2.com.

Since its inception ResDiary has been totally committed to maximising Restaurant's table yield. It has many many features to ensure you you maximise your guests and revenues. It is a flat fee not commission based. From a User and Guest perspective the UX is focused on speed and the least number of clicks. You own your database and are able to brand your emails and reservation widgets to your corporate identity. Designed by Restaurateurs for restaurants, so it works in exactly the same way as most restaurants. Review collected by and hosted on G2.com.

Pretty hard to pick fault as ResDiary is always constantly developing and evolving. Review collected by and hosted on G2.com.

The system is so easy to use, we allow our students to log on and accept bookings for Scholars the College restaurant. it is also simple to close out areas when we have areas privately booked, or during student holidays. The e mail marketing function is great for special events.The team in support are brilliant at fixing anything we have trouble with, no question is viewed as being stupid. Review collected by and hosted on G2.com.

there is nothing that I dislike - all is fantastic Review collected by and hosted on G2.com.