Compare OpenPhone and RingEX 
At a Glance
Market Segments
Small-Business (92.4% of reviews)
Small-Business (56.9% of reviews)
Entry-Level Pricing
$15.00 1 user Per Month (billed annually)
$30.00 1 User Per Month
OpenPhone
Star Rating
(2,322)4.7 out of 5
Market Segments
Small-Business (92.4% of reviews)
Entry-Level Pricing
$15.00 1 user Per Month (billed annually)
Free Trial is available
Browse all 3 pricing plansRingEX
Star Rating
(1,035)4.1 out of 5
Market Segments
Small-Business (56.9% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that RingEX has a solid Call Recording feature rated at 9.4, which allows for easy access to recorded calls, while OpenPhone's recording feature is less emphasized, leading to a lower user satisfaction in this area.
- Reviewers mention that OpenPhone excels in Instant Messaging with a score of 9.5, providing a seamless communication experience, whereas RingEX's score of 8.7 indicates room for improvement in this feature.
- G2 users highlight that RingEX's Video Calls feature is rated at 8.2, which is notably higher than OpenPhone's 7.2, suggesting that RingEX may offer a more reliable video conferencing experience.
- Users on G2 report that OpenPhone shines in Mobile Accessibility with a score of 9.1, making it a preferred choice for users who prioritize mobile communication, while RingEX's score of 9.0 is slightly lower but still competitive.
- Reviewers mention that RingEX's Call Management feature is rated at 8.8, which is robust, but OpenPhone's 8.7 indicates that both products are closely matched in this area, with users appreciating the functionality of both.
- Users say that OpenPhone's VoIP Number feature is rated at 9.6, which is a standout aspect of the product, while RingEX's score of 9.1 shows it also offers a strong VoIP solution, but not quite at the same level as OpenPhone.
Pricing
Entry-Level Pricing
OpenPhone
Starter
$15.00
1 user Per Month (billed annually)
For individuals and sole proprietors:
- Calling and messaging (US & Canada)
- 1 local or toll-free number
- Shared phone numbers
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
OpenPhone
Free Trial is available
RingEX
Free Trial is available
Ratings
Meets Requirements
9.3
1,853
8.8
855
Ease of Use
9.5
1,881
8.5
869
Ease of Setup
9.4
1,179
8.1
481
Ease of Admin
9.5
848
8.3
437
Quality of Support
9.3
1,762
7.9
760
Has the product been a good partner in doing business?
9.5
840
8.1
429
Product Direction (% positive)
9.3
1,755
7.6
839
Features by Category
Documents
Not enough data
7.9
126
Not enough data
7.4
120
Not enough data
8.2
127
Sending
Not enough data
9.1
140
Not enough data
9.3
137
Not enough data
8.9
125
Not enough data
9.2
129
Not enough data
8.9
131
Not enough data
9.2
131
Host Tools
Not enough data
8.4
64
Not enough data
8.6
69
Not enough data
9.0
79
Attendee Tools
Not enough data
8.7
73
Not enough data
8.9
73
Not enough data
8.1
56
Post-Event Tools
Not enough data
8.5
53
Not enough data
8.4
55
Integrations
Not enough data
8.2
47
Not enough data
8.5
54
Collaboration Tools
Not enough data
9.1
215
Not enough data
9.0
106
Not enough data
8.6
80
Not enough data
8.9
103
Not enough data
9.1
87
Meeting Coordination
Not enough data
8.8
206
Not enough data
9.0
198
Not enough data
8.9
188
Not enough data
9.0
109
Software Type
Not enough data
8.9
204
Not enough data
8.9
105
Not enough data
9.2
121
Platform
Not enough data
8.1
155
Not enough data
9.0
184
Not enough data
8.6
173
Not enough data
8.9
180
Not enough data
8.7
172
Not enough data
8.4
165
Not enough data
8.6
172
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.7
173
Not enough data
8.5
169
Administrative
Not enough data
8.7
176
Not enough data
8.5
174
Basic Communication - Cloud PBX
Not enough data
8.8
33
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
7.8
31
Not enough data
9.0
32
Not enough data
8.7
31
Advanced Features - Cloud PBX
Not enough data
8.5
28
Not enough data
8.4
30
Not enough data
8.3
30
Not enough data
8.9
31
Basic Communication
9.4
1194
9.0
360
|
Verified
Feature Not Available
8.2
270
|
Verified
9.5
1100
8.7
292
|
Verified
Feature Not Available
8.2
245
|
Verified
Feature Not Available
8.5
301
|
Verified
8.9
714
9.0
308
|
Verified
Access
Feature Not Available
8.2
268
|
Verified
Feature Not Available
8.3
279
|
Verified
9.1
857
8.6
303
Advanced Features
7.8
468
8.2
317
8.3
676
8.4
281
|
Verified
9.5
1070
9.1
334
|
Verified
Calling
9.3
643
|
Verified
Not enough data
8.4
522
|
Verified
Not enough data
9.2
635
|
Verified
Not enough data
9.1
378
Not enough data
Contacts
9.2
682
|
Verified
Not enough data
8.9
565
|
Verified
Not enough data
8.8
552
|
Verified
Not enough data
Insights
9.1
587
|
Verified
Not enough data
8.5
530
Not enough data
9.0
630
|
Verified
Not enough data
7.9
505
|
Verified
Not enough data
Feature Not Available
Not enough data
Extensions
Not enough data
8.5
39
|
Verified
Not enough data
8.5
41
|
Verified
Not enough data
Feature Not Available
Features
Not enough data
8.6
44
|
Verified
Not enough data
8.0
39
|
Verified
Not enough data
8.3
43
|
Verified
Not enough data
8.3
41
|
Verified
Not enough data
8.5
42
|
Verified
Not enough data
7.9
39
Categories
Categories
Shared Categories
OpenPhone and RingEX are categorized as VoIP
Unique Categories
OpenPhone is categorized as Outbound Call Tracking and Google Workspace Communication Tools
RingEX is categorized as UCaaS Platforms, Online Fax, Webinar, Call Center Infrastructure (CCI), Video Conferencing, and Cloud PBX Platforms
Reviews
Reviewers' Company Size
OpenPhone
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
7.6%
Computer Software
5.7%
Marketing and Advertising
5.3%
Information Technology and Services
5.2%
Consumer Services
4.8%
Other
71.3%
Computer Software
11.5%
Financial Services
5.2%
Information Technology and Services
5.1%
Marketing and Advertising
5.0%
Insurance
4.4%
Other
69.0%
Most Helpful Reviews
OpenPhone
Most Helpful Favorable Review
Anthony R.
Verified User in Computer & Network Security
I enjoy using OpenPhone- Its clean, simple, yet informative UI makes it easy to learn and use. We utilize the built-in recorded call feature daily, simplifying our workflows and quality assurance processes. Transferring calls and setting up extention trees...
Most Helpful Critical Review
Verified User in Health, Wellness and Fitness
Multiple and frequent connection problems, calls dropped, lines not working, ineffective customer service which takes 2-4 days to respond. Misleading pricing, hidden fees. Go somewhere else
RingEX
Most Helpful Favorable Review
Seth J.
Verified User in Pharmaceuticals
The most liked aspect, for me, is that they have a mobile application.This platform makes it very east for me to handle almost all of the aspects of my job in one place. Its very handy and helpful when on the go and need a lot of your information in one spot.
Most Helpful Critical Review
Verified User in Computer Software
It is incredibly annoying to join a meeting scheduled by someone else via link. I was told this may be because of a Chrome issue. However, Chrome is my preferred browser as well as the preferred browser of so many others. This has made me revert to...
Anthony R.
Verified User in Computer & Network Security
I enjoy using OpenPhone- Its clean, simple, yet informative UI makes it easy to learn and use. We utilize the built-in recorded call feature daily, simplifying our workflows and quality assurance processes. Transferring calls and setting up extention trees...
Seth J.
Verified User in Pharmaceuticals
The most liked aspect, for me, is that they have a mobile application.This platform makes it very east for me to handle almost all of the aspects of my job in one place. Its very handy and helpful when on the go and need a lot of your information in one spot.
Verified User in Health, Wellness and Fitness
Multiple and frequent connection problems, calls dropped, lines not working, ineffective customer service which takes 2-4 days to respond. Misleading pricing, hidden fees. Go somewhere else
Verified User in Computer Software
It is incredibly annoying to join a meeting scheduled by someone else via link. I was told this may be because of a Chrome issue. However, Chrome is my preferred browser as well as the preferred browser of so many others. This has made me revert to...
Discussions
Is open phone legit?
26 comments
G2
Here you get good quality openphone accounts with good rate http://pvaatoz.com/allpro/openphone.html
Read more
Is open phone free?
11 comments
JR
No translation is needed as "NO" is already understood in English.Read more
What is like Google Voice?
4 comments
ML
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
What’s involved in setting up my RingCentral Office business phone system?
2 comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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