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- Square 9 Softworks
- OnBase-vs-Square 9 Softworks
Compare OnBase and Square 9 Softworks 
At a Glance
Market Segments
Enterprise (56.6% of reviews)
Mid-Market (57.7% of reviews)
Entry-Level Pricing
No pricing available
$50.00 1 User License Per Month
OnBase
Star Rating
(261)4.3 out of 5
Market Segments
Enterprise (56.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about OnBaseSquare 9 Softworks
Star Rating
(158)4.5 out of 5
Market Segments
Mid-Market (57.7% of reviews)
Entry-Level Pricing
$50.00 1 User License Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OnBase excels in customization options, particularly with its Custom Fields and Conditional Logic features, scoring 9.5 and 8.8 respectively. In contrast, Square 9 Softworks also offers strong customization but shines with its Document Generation and Process Design features, both rated at 9.0, indicating a more user-friendly approach to document workflows.
- Reviewers mention that OnBase has a robust Quality of Support, rated at 8.3, which is slightly lower than Square 9 Softworks' impressive score of 9.2. Users on G2 appreciate the responsiveness and helpfulness of Square 9's support team, making it a preferred choice for those who prioritize customer service.
- G2 users highlight that Square 9 Softworks has a superior Ease of Use rating of 9.0 compared to OnBase's 8.3. This suggests that users find Square 9's interface more intuitive, which can significantly enhance productivity for everyday tasks.
- Users say that OnBase's Process Management capabilities, particularly in Process Overview and Document Approval, are strong, with scores of 8.6 and 9.2 respectively. However, Square 9 Softworks matches or exceeds these ratings in areas like Real-Time Process Monitoring and Unstructured Processes, scoring 8.7 and 8.8, which indicates a more comprehensive approach to managing diverse workflows.
- Reviewers mention that while both products offer solid Invoice Management features, OnBase's Capture and Supplier Portal functionalities are rated at 9.2 and 9.3, respectively. In contrast, Square 9 Softworks' Supplier Portal received a lower score of 7.8, suggesting that OnBase may provide a more effective solution for managing supplier interactions.
- Users report that OnBase's integration capabilities, particularly with Accounting and Payment Integration, are rated at 9.2 and 9.3, respectively. Square 9 Softworks, while competitive, has slightly lower scores of 8.8 and 8.6, indicating that OnBase may offer a more seamless experience for users needing robust integration with financial systems.
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Pricing
Entry-Level Pricing
OnBase
No pricing availableSquare 9 Softworks
Square 9 Process Automation Essentials
$50.00
1 User License Per Month
Square 9 Process Automation Essentials delivers the tools you need to begin your digital transformation with solutions for Accounts Payable, Accounts Receivable, Human Resources, and Contracts Management. Or Square 9 can help build your own custom application design based on your individual industry needs.
- Secure SOC 2 and HIPAA certified cloud content repository
- Fully Encrypted Storage
- Business Process Automation
Free Trial
OnBase
Free Trial is available
Square 9 Softworks
No trial information availableRatings
Meets Requirements
8.7
160
9.2
135
Ease of Use
8.3
226
9.0
134
Ease of Setup
7.7
142
8.4
78
Ease of Admin
8.0
84
8.5
73
Quality of Support
8.3
143
9.2
131
Has the product been a good partner in doing business?
8.9
83
9.4
72
Product Direction (% positive)
8.0
153
9.2
135
Features by Category
Customization
9.5
10
Not enough data
9.4
8
Not enough data
HR Content
9.5
7
Not enough data
9.3
9
Not enough data
9.3
10
Not enough data
Logistics
9.2
10
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
Management
9.0
7
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
9.1
9
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Invoice Management
9.2
13
|
Verified
9.3
27
9.3
12
|
Verified
8.0
21
9.2
15
|
Verified
8.9
23
Invoice Processing
9.4
13
|
Verified
8.7
23
9.2
14
|
Verified
8.6
23
9.4
15
|
Verified
9.4
27
8.7
13
|
Verified
8.0
22
Analytics
8.9
14
|
Verified
8.5
24
Feature Not Available
7.4
22
9.0
12
|
Verified
7.7
21
Integration
9.2
13
|
Verified
8.7
25
9.3
12
|
Verified
8.6
21
8.8
15
|
Verified
7.8
23
Risk
Feature Not Available
8.1
24
9.1
9
9.0
26
Feature Not Available
7.8
23
Recovery
Feature Not Available
8.2
22
9.1
9
8.0
26
Audit
8.8
7
8.9
26
Feature Not Available
8.3
22
9.3
7
8.2
20
8.8
8
8.6
23
Fraud
9.0
7
8.6
22
8.8
8
8.8
26
Feature Not Available
8.4
23
Operating System
Not enough data
9.4
48
Not enough data
9.0
28
Not enough data
8.8
20
Document Processing
Not enough data
9.2
44
Not enough data
9.1
44
Not enough data
8.6
34
Not enough data
8.8
40
Not enough data
9.0
40
Platform Additional Functionality
Not enough data
9.1
38
Not enough data
9.2
41
Not enough data
9.0
35
Customization
Not enough data
9.2
23
Not enough data
8.8
23
Not enough data
9.0
21
Not enough data
8.9
22
Additional Functionality
Not enough data
8.9
19
Not enough data
7.7
16
Not enough data
8.4
21
Not enough data
8.2
18
Not enough data
8.4
20
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Process Management
8.6
48
9.1
51
8.3
47
8.8
50
8.6
48
8.8
51
8.2
20
8.8
44
8.7
21
9.0
44
Feature Not Available
8.9
48
9.2
20
9.0
56
Customization
8.7
52
9.0
56
8.2
48
9.0
57
8.4
44
9.0
54
8.5
35
9.0
47
8.5
36
9.0
45
Collaboration
8.4
47
9.0
52
8.7
50
8.8
50
8.6
52
9.0
56
8.9
48
9.2
53
Process Development
9.3
20
9.0
53
Platform Content
Not enough data
9.5
10
Not enough data
9.7
10
Not enough data
9.4
8
Not enough data
9.0
5
Not enough data
9.5
7
Not enough data
9.2
6
Platform Additional Functionality
Not enough data
9.2
8
Not enough data
8.7
5
Not enough data
8.8
7
Not enough data
9.6
9
Not enough data
9.4
9
Platform Data
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Platform
Not enough data
8.8
24
Not enough data
8.3
19
Not enough data
7.5
19
Not enough data
8.6
27
Not enough data
8.7
26
Not enough data
7.7
21
Not enough data
7.5
18
Not enough data
7.8
17
Recruiting and Onboarding
Not enough data
9.2
6
Not enough data
9.1
9
User Interface Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.6
86
9.1
47
8.8
70
9.0
43
8.5
65
8.8
42
8.8
65
8.7
40
8.2
69
8.8
42
8.4
65
8.9
41
8.4
67
9.2
42
8.0
60
8.5
41
8.2
55
8.7
40
8.6
88
9.1
46
8.3
72
9.1
42
7.0
39
Feature Not Available
Workflow
9.1
80
8.9
43
8.7
71
9.2
42
8.5
66
8.8
41
9.0
76
8.9
47
8.6
56
8.9
38
Platform
8.7
40
8.8
39
8.6
83
8.9
46
8.5
69
8.6
42
8.7
70
8.7
41
8.5
62
8.6
39
Categories
Categories
Shared Categories
OnBase and Square 9 Softworks are categorized as AP Automation, Business Process Management, Enterprise Content Management (ECM), and Document Management
Reviews
Reviewers' Company Size
OnBase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Square 9 Softworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
15.2%
Government Administration
13.9%
Financial Services
9.8%
Hospital & Health Care
9.0%
Insurance
8.6%
Other
43.4%
Information Technology and Services
13.5%
Computer Software
9.0%
Financial Services
5.1%
Construction
4.5%
Government Administration
3.8%
Other
64.1%
Most Helpful Reviews
OnBase
Most Helpful Favorable Review
Sandy S.
Verified User in Financial Services
It is a full Enterprise Content Management solution. In regards to storage, manipulation and retrieval of data Hyland has covered almost every base and provided dynamic and very usable solutions. It is very easy to integrate this product into your...
Most Helpful Critical Review
Erin M.
Verified User in Higher Education
offshoring support for on Prem customers. Hyland pretending they invented federated search, your bold new model is neiter bold nor new. You also appear to be going all in on the death of knowledge. AI is only as effective as your LLMs and sources, you are...
Square 9 Softworks
Most Helpful Favorable Review
Verified User in Financial Services
Drag and drop into the software has made using it much easier. It's reasonably easy to navigate. We like being able to make notes directly on the documents so that we don't have to print, notate, scan and import like we were doing before.
Most Helpful Critical Review
Verified User in Education Management
Square 9 is one of the slowest sites I have used, and it has a tendency to frequently crash or freeze up. I could deal with the lag, but being kicked out after waiting for 10 minutes for the "Saving" to finish gets tiresome. See screenshot below- I finally...
Sandy S.
Verified User in Financial Services
It is a full Enterprise Content Management solution. In regards to storage, manipulation and retrieval of data Hyland has covered almost every base and provided dynamic and very usable solutions. It is very easy to integrate this product into your...
Verified User in Financial Services
Drag and drop into the software has made using it much easier. It's reasonably easy to navigate. We like being able to make notes directly on the documents so that we don't have to print, notate, scan and import like we were doing before.
Erin M.
Verified User in Higher Education
offshoring support for on Prem customers. Hyland pretending they invented federated search, your bold new model is neiter bold nor new. You also appear to be going all in on the death of knowledge. AI is only as effective as your LLMs and sources, you are...
Verified User in Education Management
Square 9 is one of the slowest sites I have used, and it has a tendency to frequently crash or freeze up. I could deal with the lag, but being kicked out after waiting for 10 minutes for the "Saving" to finish gets tiresome. See screenshot below- I finally...
Discussions
What is OnBase Document Management?
2 comments
SD
Create, manage, track, archive and put critical business documents and data to work.Read more
Where is enterprise content management (ECM) needed in my organization? Why do we need ECM in our organization?
1 comment
Official Response from OnBase
Hello! Thank you for the question. OnBase is a single enterprise information platform for managing and optimizing content across an organization and...Read more
Why do I need ECM for records management?
1 comment
KH
One central point of storage and recording of task. Read more
Can we use this with excel sheets?
3 comments
BV
Yes. GlobalSearch will store these file types. The preview may format as if it were printed, but if the user has permission, they can open the spreadsheet in...Read more
Square 9 Softworks has no more discussions with answers
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