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- OnBase-vs-Perceptive Content
Compare OnBase and Perceptive Content 
At a Glance
Market Segments
Enterprise (56.6% of reviews)
Mid-Market (50.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
OnBase
Star Rating
(261)4.3 out of 5
Market Segments
Enterprise (56.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about OnBasePerceptive Content
Star Rating
(33)4.1 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Perceptive ContentSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OnBase excels in customization options, scoring a remarkable 9.5, while Perceptive Content, although still strong, scores lower at 8.4. Reviewers mention that OnBase's extensive customization capabilities allow for tailored solutions that fit specific business needs.
- Reviewers mention that OnBase's document management features, particularly its Document Approval functionality, received a high score of 9.2, indicating a robust workflow for managing approvals. In contrast, Perceptive Content's similar feature scored 8.3, suggesting that users find OnBase's process more efficient and user-friendly.
- G2 users highlight OnBase's superior invoice management capabilities, with a score of 9.4 for Matching and 9.2 for Payments, while Perceptive Content's scores of 8.7 and 8.5 respectively indicate that users feel OnBase provides a more comprehensive solution for invoice processing.
- Users on G2 report that OnBase's performance and reliability score of 8.6 outshines Perceptive Content's 7.6, with reviewers mentioning that OnBase's system is more stable and dependable for daily operations, which is crucial for enterprise-level applications.
- Reviewers mention that OnBase's API connection score of 8.7 reflects its strong integration capabilities, allowing for seamless connections with other systems. In comparison, Perceptive Content's score of 7.4 indicates that users find its integration options less robust.
- Users say that OnBase's knowledge management features, scoring 9.5, are particularly praised for their effectiveness in content delivery and document management, while Perceptive Content's scores of 9.3 suggest it is also effective but does not quite match the depth of OnBase's offerings.
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Pricing
Entry-Level Pricing
OnBase
No pricing availablePerceptive Content
No pricing availableFree Trial
OnBase
Free Trial is available
Perceptive Content
No trial information availableRatings
Meets Requirements
8.7
160
8.1
24
Ease of Use
8.3
226
8.3
28
Ease of Setup
7.7
142
7.1
18
Ease of Admin
8.0
84
7.9
13
Quality of Support
8.3
143
7.6
20
Has the product been a good partner in doing business?
8.9
83
7.9
14
Product Direction (% positive)
8.0
153
7.6
24
Features by Category
Customization
9.5
10
Not enough data
9.4
8
Not enough data
HR Content
9.5
7
Not enough data
9.3
9
Not enough data
9.3
10
Not enough data
Logistics
9.2
10
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
Management
9.0
7
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
9.1
9
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Invoice Management
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
9.2
15
|
Verified
Not enough data
Invoice Processing
9.4
13
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
9.4
15
|
Verified
Not enough data
8.7
13
|
Verified
Not enough data
Analytics
8.9
14
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
12
|
Verified
Not enough data
Integration
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
8.8
15
|
Verified
Not enough data
Risk
Feature Not Available
Not enough data
9.1
9
Not enough data
Feature Not Available
Not enough data
Recovery
Feature Not Available
Not enough data
9.1
9
Not enough data
Audit
8.8
7
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
8.8
8
Not enough data
Fraud
9.0
7
Not enough data
8.8
8
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Process Management
8.6
48
Not enough data
8.3
47
Not enough data
8.6
48
Not enough data
8.2
20
Not enough data
8.7
21
Not enough data
Feature Not Available
Not enough data
9.2
20
Not enough data
Customization
8.7
52
Not enough data
8.2
48
Not enough data
8.4
44
Not enough data
8.5
35
Not enough data
8.5
36
Not enough data
Collaboration
8.4
47
Not enough data
8.7
50
Not enough data
8.6
52
Not enough data
8.9
48
Not enough data
Process Development
9.3
20
Not enough data
User Interface Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.6
86
Not enough data
8.8
70
Not enough data
8.5
65
Not enough data
8.8
65
Not enough data
8.2
69
Not enough data
8.4
65
Not enough data
8.4
67
Not enough data
8.0
60
Not enough data
8.2
55
Not enough data
8.6
88
Not enough data
8.3
72
Not enough data
7.0
39
Not enough data
Workflow
9.1
80
Not enough data
8.7
71
Not enough data
8.5
66
Not enough data
9.0
76
Not enough data
8.6
56
Not enough data
Platform
8.7
40
Not enough data
8.6
83
Not enough data
8.5
69
Not enough data
8.7
70
Not enough data
8.5
62
Not enough data
Categories
Categories
Shared Categories
OnBase and Perceptive Content are categorized as Document Management
Unique Categories
OnBase is categorized as HR Service Delivery, AP Automation, Business Process Management, Enterprise Content Management (ECM), and No-Code Development Platforms
Perceptive Content has no unique categories
Reviews
Reviewers' Company Size
OnBase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Perceptive Content
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
15.2%
Government Administration
13.9%
Financial Services
9.8%
Hospital & Health Care
9.0%
Insurance
8.6%
Other
43.4%
Higher Education
40.6%
Hospital & Health Care
12.5%
Education Management
12.5%
Information Technology and Services
9.4%
Transportation/Trucking/Railroad
6.3%
Other
18.8%
Most Helpful Reviews
OnBase
Most Helpful Favorable Review
Sandy S.
Verified User in Financial Services
It is a full Enterprise Content Management solution. In regards to storage, manipulation and retrieval of data Hyland has covered almost every base and provided dynamic and very usable solutions. It is very easy to integrate this product into your...
Most Helpful Critical Review
Erin M.
Verified User in Higher Education
offshoring support for on Prem customers. Hyland pretending they invented federated search, your bold new model is neiter bold nor new. You also appear to be going all in on the death of knowledge. AI is only as effective as your LLMs and sources, you are...
Perceptive Content
Most Helpful Favorable Review
James H.
Verified User in Hospital & Health Care
What I like best about ImageNow is the incredible amount of flexibility that it affords our organization. Due to the ease in which it allows us to develop customized workflows, I'm always confident that I can design and build a solution that meets the needs...
Most Helpful Critical Review
Verified User in Pharmaceuticals
Setting up this software with other software I use was somewhat problematic and required the assistance of my IT department to be get it up and running correctly. I do not recommend this software for users who do not consider themselves technologically...
Sandy S.
Verified User in Financial Services
It is a full Enterprise Content Management solution. In regards to storage, manipulation and retrieval of data Hyland has covered almost every base and provided dynamic and very usable solutions. It is very easy to integrate this product into your...
James H.
Verified User in Hospital & Health Care
What I like best about ImageNow is the incredible amount of flexibility that it affords our organization. Due to the ease in which it allows us to develop customized workflows, I'm always confident that I can design and build a solution that meets the needs...
Erin M.
Verified User in Higher Education
offshoring support for on Prem customers. Hyland pretending they invented federated search, your bold new model is neiter bold nor new. You also appear to be going all in on the death of knowledge. AI is only as effective as your LLMs and sources, you are...
Verified User in Pharmaceuticals
Setting up this software with other software I use was somewhat problematic and required the assistance of my IT department to be get it up and running correctly. I do not recommend this software for users who do not consider themselves technologically...
Discussions
What is OnBase Document Management?
2 comments
SD
Create, manage, track, archive and put critical business documents and data to work.Read more
Why do I need ECM for records management?
1 comment
KH
One central point of storage and recording of task. Read more
What does ECM do for business?
1 comment
Official Response from OnBase
Hello! Thank you for the question. OnBase, Hyland's enterprise information platform, provides the foundation for all your content services needs, allowing...Read more
Who owns perceptive content?
1 comment
Official Response from Perceptive Content
Hyland now owns Perceptive Content. Perceptive Content is a key part of Hyland’s business and will continue to evolve with the customers’ content management...Read more
What is perceptive content desktop client?
1 comment
Official Response from Perceptive Content
The Perceptive Content desktop client is part of the Perceptive Content platform, a scalable content services platform that manages the entire content...Read more
What is ImageNow?
1 comment
Official Response from Perceptive Content
Hi,
Thank you for your question. Perceptive Content was formerly known as ImageNow. If you would like more information regarding Perceptive Content,...Read more
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