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Perceptive Content Reviews & Product Details

Perceptive Content Overview

What is Perceptive Content?

Perceptive Content is a scalable content services platform that manages the entire content lifecycle, from capture to disposition. Flexible functionality across multiple business applications, integration with virtually any business application and a simple-to-use interface help Perceptive Content transform internal processes and the customer experience.

Perceptive Content Details
Product Website
Languages Supported
German, French, Dutch, Portuguese, Spanish, Chinese (Simplified)
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Product Description

Perceptive Content builds process and content management software that closes the information gaps that exist throughout every organization.


Seller Details
Company Website
Year Founded
1991
HQ Location
Westlake, OH
Twitter
@Hyland
13,457 Twitter followers
LinkedIn® Page
www.linkedin.com
4,014 employees on LinkedIn®
Description

Hyland is a leading content services provider that helps organizations manage information, processes, and cases through its suite of solutions, including the OnBase platform, enhancing efficiency and agility.


SH
Overview Provided by:

Recent Perceptive Content Reviews

Uzwala S.
US
Uzwala S.Enterprise (> 1000 emp.)
3.0 out of 5
"Perceptive Content Review"
I like how we can build solitions seamlessly
Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Increased Innovation"
Perceptive allows document routing and retention with integration of processes and workflows. It allows easy workflow updates and management.
Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Perceptive has changed the way we do business!"
We don't have to touch any physical documents and our speed of processing AP has greatly increased.
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0 people requested security information

Perceptive Content Media

Perceptive Content Demo - Capture
Perceptive Software
Perceptive Content Demo - Invoice Approval
Perceptive Software
Perceptive Content Demo - Tasks
Perceptive Software
Perceptive Content Demo - Workflow
Perceptive Software
Perceptive Content Demo - Interact for Salesforce
Interact for Salesforce
Perceptive Content Demo - Dark Mode
Dark Mode
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Have you used Perceptive Content before?
Yes

33 Perceptive Content Reviews

4.1 out of 5
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33 Perceptive Content Reviews
4.1 out of 5
33 Perceptive Content Reviews
4.1 out of 5

Perceptive Content Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Perceptive ContentQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
JC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Perceptive Content?

It is easy to import documents into Perceptive Content. The web interface is intuitive and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Perceptive Content?

Some things require the abilitly to write program scripts. Hoping some things like mass update of properties becomes easier in the future. Review collected by and hosted on G2.com.

What problems is Perceptive Content solving and how is that benefiting you?

One of our departments recently onboarded and is using Perceptive Workflow to not only reduce the number of paper documents, but process additional properties on the documents by multiple users. Review collected by and hosted on G2.com.

Uzwala S.
US
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Perceptive Content?

I like how we can build solitions seamlessly Review collected by and hosted on G2.com.

What do you dislike about Perceptive Content?

Not more innovative products are been introduced to Perceptive compared to other apps Hyland owns Review collected by and hosted on G2.com.

What problems is Perceptive Content solving and how is that benefiting you?

Digitizing worklows so that we are paperless Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Perceptive Content?

Perceptive Content is a great content management software. It is very robust. It has the capability to separate by departments keeping everything very secure. The community is very helpful and they have great trainings. Review collected by and hosted on G2.com.

What do you dislike about Perceptive Content?

It takes some dedicated time to learn and can feel overwhelming. Review collected by and hosted on G2.com.

What problems is Perceptive Content solving and how is that benefiting you?

It helps our different departments easily find documents that need to be stored. To find critical information to promote our institution. Review collected by and hosted on G2.com.

CW
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Perceptive Content?

Integration to other systems, ease of use, Review collected by and hosted on G2.com.

What do you dislike about Perceptive Content?

Reporting tool - Cognos BI, we would like another tool. Review collected by and hosted on G2.com.

What problems is Perceptive Content solving and how is that benefiting you?

Financial Aid forms are being sent to Perceptive Content Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Perceptive Content?

Perceptive allows document routing and retention with integration of processes and workflows. It allows easy workflow updates and management. Review collected by and hosted on G2.com.

What do you dislike about Perceptive Content?

Document sticky notes are only one color but can have different security access. Different colored sticky notes are needed to differentiate allowed users. Review collected by and hosted on G2.com.

What problems is Perceptive Content solving and how is that benefiting you?

Perceptive Content is used to process, route, and approve Accounts Payable documents and upload into our financial system. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Perceptive Content?

We don't have to touch any physical documents and our speed of processing AP has greatly increased. Review collected by and hosted on G2.com.

What do you dislike about Perceptive Content?

No good way to differentiate different sticky notes with different security. Review collected by and hosted on G2.com.

What problems is Perceptive Content solving and how is that benefiting you?

Accounts Payable routing. We have a better handle on outstanding payables because all invoices are housed in one place. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Perceptive Content?

Users are able to navigate the system easily. Review collected by and hosted on G2.com.

What do you dislike about Perceptive Content?

Connecting different scanners can be a challenge Review collected by and hosted on G2.com.

What problems is Perceptive Content solving and how is that benefiting you?

Maintaining documents in one location for retrival Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Perceptive Content?

Format is easy to use and navigate. One stop show for all customer info Review collected by and hosted on G2.com.

What do you dislike about Perceptive Content?

Sometimes it does not integrate appropriately with banner/salesforce data Review collected by and hosted on G2.com.

What problems is Perceptive Content solving and how is that benefiting you?

Perceptive acts as our document storage system - all student docs regardless of area (admissions, transcripts, grade changes) are in one place! Review collected by and hosted on G2.com.

Kristin C.
KC
Director of Ph.D. Admissions
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Perceptive Content?

I love having the ability to upload and store all necessary student documents. We can easily capture a student packet, as well as a business office and financial aid scholarship and payment information. We can then quickly reference the documents that we need to find. We assign specific workflows to particular departments; that way, everything stays nice and clean, and I don't have to worry about documents that I don't need. Because I work for two different areas of the university, I have two different application sets that I can link to and view. This capability makes it easy to switch back and forth between students populations. Review collected by and hosted on G2.com.

What do you dislike about Perceptive Content?

I do not have permission to print documents directly from the student's Perceptive file. This issue may be our university policy, but I currently have to print screen a file and then paste and print from another program. We sometimes also have issues where one department is not seeing our captured documents. This, however, can be easily fixed by correcting the workflow. The key is to make sure that EVERYONE who will need access to those documents at some point--for instance, if covering for someone that is on leave, can view that specific workflow. It's better to be proactive in that situation. Review collected by and hosted on G2.com.

Recommendations to others considering Perceptive Content:

It's great to have one person or a department who knows the ends and outs of Perceptive. Review collected by and hosted on G2.com.

What problems is Perceptive Content solving and how is that benefiting you?

It dramatically helps reduce paper trails and storage of older documents. Before using Perceptive, I would have drawers and drawers of student files, transcripts, scholarship forms, payment forms, essays...so many different things, that were not current and that I didn't necessarily need in my office any longer, but I couldn't throw them out. Now, I can easily upload them to PC without worrying about them falling into the wrong hands and improved the storage and clutter situation. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Perceptive Content?

The window walker feature is a great tool that's surprisingly easy to use. The feature allows you to take pieces of metadata from tabled forms in other applications all with a single click (a feature I've not seen rivaled by competitors as easily/intuitively). The management console is user-friendly as well, making complex workflows simple with point and click setup options. Review collected by and hosted on G2.com.

What do you dislike about Perceptive Content?

The cost and upkeep are two points that soured me on the product, especially if you're company plans to use Perceptive Content as a document repository. Products like Microsoft Sharepoint can easily replicate many features and functionalities of Perceptive Content if you possess the technical know-how. The license cost, costs associated with server maintenance, annual fees on scanning stations all made the elimination of Perceptive Content a fairly easy decision. Review collected by and hosted on G2.com.

What problems is Perceptive Content solving and how is that benefiting you?

We used Perceptive Content to catch and "link" webforms submitted by customers. The product was linked to our customer database, which allowed it to convert the webforms into pictures files, import the files, attach certain pieces of identifying metadata, and then store itself in Perceptive Content. The file would be routed through various workflows/departments. Review collected by and hosted on G2.com.