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At a Glance
Market Segments
Mid-Market (49.6% of reviews)
Small-Business (90.7% of reviews)
Entry-Level Pricing
No pricing available
$29.50 Per Year
NinjaOne
Star Rating
(3,207)4.7 out of 5
Market Segments
Mid-Market (49.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneRemotePC
Star Rating
(598)4.7 out of 5
Market Segments
Small-Business (90.7% of reviews)
Pros & Cons
Entry-Level Pricing
$29.50 Per Year
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in overall user satisfaction, boasting a significantly higher G2 Score compared to RemotePC. Users appreciate its versatility, noting that it serves multiple purposes, from device management to application management, making it a robust choice for various IT needs.
- According to verified reviews, NinjaOne has a much larger volume of recent feedback, indicating a more active user base. With 437 recent reviews compared to RemotePC's 35, this suggests that NinjaOne is consistently meeting user expectations and adapting to their needs.
- Users say that NinjaOne's implementation process is quick and intuitive, with many highlighting the ease of deployment and reliable remote screen sharing quality. In contrast, while RemotePC is also praised for its user-friendliness, it primarily serves small businesses, which may limit its appeal for larger organizations.
- Reviewers mention that NinjaOne's continuous updates and AI-driven features, such as patch management, enhance its functionality and reliability. This is a notable advantage over RemotePC, which, while effective for basic remote access, may not offer the same level of advanced features.
- Users highlight that RemotePC provides seamless performance across different operating systems, particularly with Linux and Windows. This cross-platform capability is a strong point for RemotePC, especially for users who require flexibility in their remote access solutions.
- According to recent user feedback, both products perform well in specific areas like screen sharing and remote access. However, NinjaOne's higher ratings in overall quality and satisfaction metrics suggest that it may be a better long-term partner for businesses looking for comprehensive remote support solutions.
Pricing
Entry-Level Pricing
NinjaOne
No pricing availableRemotePC
Consumer
$29.50
Per Year
Secure unlimited remote access for personal use
- One User license with access to 1 computers
- Platform independent (PC, Mac, Linux)
- File transfer and remote printing
Free Trial
NinjaOne
Free Trial is available
RemotePC
Free Trial is available
Ratings
Meets Requirements
9.1
3,034
9.4
393
Ease of Use
9.1
3,068
9.5
405
Ease of Setup
9.2
2,867
9.3
278
Ease of Admin
9.2
2,747
9.3
203
Quality of Support
9.2
2,911
9.1
252
Has the product been a good partner in doing business?
9.5
2,684
9.4
179
Product Direction (% positive)
9.7
3,018
8.9
357
Features by Category
Administration
8.2
652
Not enough data
8.7
670
Not enough data
8.2
672
Not enough data
Service Desk
8.0
663
Not enough data
7.8
652
Not enough data
7.7
630
Not enough data
Management
8.3
615
Not enough data
9.0
622
Not enough data
8.7
600
Not enough data
8.8
596
Not enough data
8.4
579
Not enough data
Functionality
7.5
602
Not enough data
8.5
610
Not enough data
8.8
630
Not enough data
8.9
629
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
6.9
174
Not enough data
6.7
172
Not enough data
6.9
170
Not enough data
6.7
171
Not enough data
6.7
170
Not enough data
6.7
168
Not enough data
6.8
167
Not enough data
Compatibility
8.8
308
Not enough data
8.1
284
Not enough data
8.3
285
Not enough data
8.2
275
Not enough data
Management
Feature Not Available
Not enough data
8.2
286
Not enough data
8.6
289
Not enough data
8.8
303
Not enough data
9.1
303
Not enough data
Compliance
8.7
282
Not enough data
8.4
275
Not enough data
Feature Not Available
Not enough data
Agentic AI - Server Backup
7.2
62
Not enough data
7.2
62
Not enough data
7.6
63
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
63
Not enough data
Functionality
Feature Not Available
Not enough data
8.7
336
Not enough data
8.9
352
Not enough data
8.5
340
Not enough data
Feature Not Available
Not enough data
Compatibility
8.8
345
Not enough data
8.5
335
Not enough data
8.3
326
Not enough data
Management
8.2
325
Not enough data
8.8
327
Not enough data
8.7
328
Not enough data
Agentic AI - Online Backup
7.5
73
Not enough data
7.3
72
Not enough data
7.3
71
Not enough data
7.3
71
Not enough data
7.3
71
Not enough data
7.2
71
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.2
1947
|
Verified
Not enough data
8.5
464
Not enough data
8.1
443
Not enough data
Monitoring and Management
9.3
1934
|
Verified
Not enough data
8.4
1826
Not enough data
8.6
1880
|
Verified
Not enough data
8.9
1930
|
Verified
Not enough data
8.2
448
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.4
438
Not enough data
Service Management
9.1
1854
|
Verified
Not enough data
8.0
433
Not enough data
7.2
424
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.2
464
Not enough data
7.0
461
Not enough data
7.1
455
Not enough data
6.8
450
Not enough data
6.8
451
Not enough data
6.9
447
Not enough data
6.9
444
Not enough data
Scope
8.7
411
Not enough data
8.8
420
Not enough data
Security
8.5
416
Not enough data
8.3
389
Not enough data
7.4
379
Not enough data
Management
8.8
407
Not enough data
8.6
404
Not enough data
8.6
396
Not enough data
8.7
399
Not enough data
7.8
372
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.2
169
Not enough data
7.1
168
Not enough data
7.3
168
Not enough data
7.1
166
Not enough data
6.9
166
Not enough data
7.1
166
Not enough data
7.1
168
Not enough data
Functionality
8.8
652
Not enough data
8.9
668
Not enough data
8.0
614
Not enough data
8.7
610
Not enough data
Monitoring - Network Monitoring
7.5
250
Not enough data
7.7
252
Not enough data
8.3
253
Not enough data
Management
8.2
570
Not enough data
8.2
579
Not enough data
7.6
537
Not enough data
Analytics - Network Monitoring
7.0
241
Not enough data
6.9
239
Not enough data
Security - Network Monitoring
7.7
244
Not enough data
7.2
240
Not enough data
7.0
241
Not enough data
Network Performance - Network Monitoring
6.9
242
Not enough data
7.3
242
Not enough data
AI Automation - Network Monitoring
6.4
231
Not enough data
6.3
231
Not enough data
6.4
230
Not enough data
Agentic AI - Network Monitoring
6.5
125
Not enough data
6.5
124
Not enough data
6.5
126
Not enough data
6.6
123
Not enough data
6.4
122
Not enough data
6.5
123
Not enough data
6.4
123
Not enough data
Monitoring
9.2
549
|
Verified
Not enough data
9.2
547
|
Verified
Not enough data
8.5
501
|
Verified
Not enough data
7.1
196
Not enough data
Management Tools
8.2
489
Not enough data
8.6
504
|
Verified
Not enough data
8.5
485
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Incident Management
7.5
94
Not enough data
7.4
94
Not enough data
7.6
93
Not enough data
7.2
93
Not enough data
7.2
93
Not enough data
7.3
92
Not enough data
7.5
91
Not enough data
Asset Inventory
8.9
1122
Not enough data
8.8
1113
Not enough data
7.7
1020
Not enough data
Feature Not Available
Not enough data
8.1
1047
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - IT Asset Management
7.3
226
Not enough data
7.2
223
Not enough data
7.4
221
Not enough data
7.1
218
Not enough data
7.1
217
Not enough data
7.0
219
Not enough data
7.0
217
Not enough data
Management
9.1
1077
Not enough data
8.7
1025
Not enough data
8.1
992
Not enough data
8.1
1017
Not enough data
Administration
9.2
1548
9.2
53
8.7
1507
9.1
53
7.8
1411
8.9
37
9.1
1544
9.2
55
8.9
1471
8.8
37
8.8
1505
8.9
46
Maintenance
9.1
1535
9.2
54
7.7
1326
8.7
46
Communication
7.9
1372
9.1
44
Feature Not Available
8.4
32
Feature Not Available
8.2
29
7.2
1299
8.8
36
Security
8.3
1340
9.1
38
8.4
1369
8.9
38
Device Support
7.6
1335
9.1
43
8.4
1404
9.2
39
8.4
1392
9.2
40
Performance
8.2
1460
9.0
38
Functionality
8.8
318
Not enough data
7.9
291
Not enough data
8.1
295
Not enough data
8.6
307
Not enough data
Performance
8.8
313
Not enough data
8.5
300
Not enough data
Feature Not Available
Not enough data
8.6
304
Not enough data
Agentic AI - PC Backup
7.2
88
Not enough data
7.1
88
Not enough data
7.0
87
Not enough data
7.1
87
Not enough data
Generative AI
Feature Not Available
Not enough data
Management and Discovery - IT Documentation
8.3
222
Not enough data
8.3
221
Not enough data
8.7
222
Not enough data
Operations - IT Documentation
8.3
219
Not enough data
8.7
220
Not enough data
8.3
222
Not enough data
Generative AI - Autonomous Endpoint Management
7.1
63
Not enough data
7.2
64
Not enough data
7.2
63
Not enough data
Monitoring and Management - Autonomous Endpoint Management
8.5
74
Not enough data
8.1
71
Not enough data
7.8
67
Not enough data
8.8
74
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.5
427
Not enough data
Operating System
9.1
473
Not enough data
8.0
465
Not enough data
8.2
451
Not enough data
Management
8.5
456
Not enough data
8.2
434
Not enough data
8.2
432
Not enough data
8.1
433
Not enough data
8.2
434
Not enough data
Security
8.5
441
Not enough data
8.5
438
Not enough data
Agentic AI - Mobile Device Management (MDM)
7.7
141
Not enough data
7.6
141
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
138
Not enough data
7.6
139
Not enough data
7.6
137
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.0
702
Not enough data
Platform
7.8
690
Not enough data
9.0
713
Not enough data
8.2
674
Not enough data
8.4
706
Not enough data
8.2
690
Not enough data
Security
8.6
705
Not enough data
9.1
718
Not enough data
7.6
663
Not enough data
8.6
688
Not enough data
8.1
668
Not enough data
Agentic AI - Enterprise IT Management
7.2
156
Not enough data
7.2
152
Not enough data
7.3
154
Not enough data
6.9
152
Not enough data
6.9
151
Not enough data
6.8
149
Not enough data
6.9
150
Not enough data
Administration
Not enough data
8.9
221
Not enough data
8.5
198
Not enough data
8.5
194
Not enough data
8.5
183
Not enough data
8.6
183
Not enough data
9.2
228
Not enough data
9.0
219
Platform
Not enough data
9.0
215
Not enough data
8.5
208
Not enough data
8.7
195
Not enough data
9.3
259
Security
Not enough data
8.3
166
Not enough data
8.9
206
Not enough data
8.6
185
Categories
Categories
Shared Categories
NinjaOne and RemotePC are categorized as Remote Support
Unique Categories
NinjaOne is categorized as Endpoint Management, Patch Management, Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), PC Backup, Online Backup, Server Backup, IT Asset Management, Network Monitoring, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), Autonomous Endpoint Management (AEM), and IT Documentation
RemotePC is categorized as Remote Desktop
Reviews
Reviewers' Company Size
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RemotePC
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.8%
Computer & Network Security
13.0%
Hospital & Health Care
4.3%
Manufacturing
3.9%
Construction
2.8%
Other
49.3%
Accounting
8.9%
Information Technology and Services
6.4%
Computer Software
5.5%
Construction
4.6%
Computer & Network Security
3.6%
Other
70.9%
Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 Comments
PR
Make them regular users.
Do not make their accounts administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Can the system support multiple monitors?
5 Comments
TL
Ye, but you can only view one at a time. You can however, easily switch back and forth in the GUI.Read more
What does remote PC do?
4 Comments
HW
It allows a person to log on to any number of remote computers which have been set up to allow such logins. The price of the services varies based on the...Read more
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