Compare Netchex and Paychex 
At a Glance
Market Segments
Mid-Market (64.5% of reviews)
Small-Business (75.7% of reviews)
Entry-Level Pricing
No pricing available
Contact Vendor for Pricing
Netchex
Star Rating
(113)4.5 out of 5
Market Segments
Mid-Market (64.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about NetchexPaychex
Star Rating
(1,585)4.2 out of 5
Market Segments
Small-Business (75.7% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Paychex excels in "Payroll Entry" with a score of 8.8, while Netchex shines in "Direct Deposit" with a higher score of 9.8, indicating that users find Netchex's direct deposit feature more reliable and efficient.
- Reviewers mention that Paychex has a strong "Time & Attendance Tracking" feature rated at 8.7, which is slightly lower than Netchex's score of 8.8, suggesting that users appreciate the comprehensive tracking capabilities offered by Netchex.
- G2 users highlight that Paychex's "Compliance Support" is rated at 6.7, which is notably lower than Netchex's 8.6, indicating that users feel more secure with Netchex's compliance features and support.
- Users on G2 report that Paychex's "Expense Management" feature scores 8.0, while Netchex's is lower at 7.4, suggesting that Paychex provides a more robust solution for managing expenses.
- Reviewers say that Paychex's "User, Role, and Access Management" feature is rated at 8.3, while Netchex scores higher at 9.1, indicating that users find Netchex's management capabilities more user-friendly and effective.
- Users report that Paychex's "Employee Self Service" web portal scores 8.7, but Netchex's web portal is rated higher at 9.4, suggesting that users find Netchex's self-service options more intuitive and accessible.
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Pricing
Entry-Level Pricing
Netchex
No pricing availableFree Trial
Netchex
No trial information availablePaychex
No trial information availableRatings
Meets Requirements
9.1
81
8.7
1,270
Ease of Use
8.7
84
8.5
1,329
Ease of Setup
8.0
69
8.4
946
Ease of Admin
8.8
69
8.6
930
Quality of Support
8.9
80
8.4
1,225
Has the product been a good partner in doing business?
9.1
70
8.6
930
Product Direction (% positive)
8.4
75
7.6
1,245
Features by Category
Core HR
8.5
40
8.1
111
8.7
43
7.9
104
7.1
25
7.9
50
8.1
32
8.1
74
8.5
35
8.4
111
8.2
41
7.8
112
Generative AI
Feature Not Available
Feature Not Available
Platform
8.1
50
7.6
295
7.6
36
7.7
149
7.2
33
Feature Not Available
9.0
54
8.3
383
8.7
51
8.6
392
8.4
51
8.1
276
8.5
53
8.3
384
8.9
55
8.6
406
Expense Reports
Not enough data
8.6
37
|
Verified
Not enough data
8.3
30
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
23
|
Verified
Not enough data
8.8
35
|
Verified
Not enough data
Feature Not Available
Not enough data
7.5
17
|
Verified
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
14
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
67
|
Verified
Mobile
Not enough data
7.8
23
|
Verified
Not enough data
7.7
19
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
Feature Not Available
Not enough data
7.8
22
|
Verified
Administration
Not enough data
8.6
24
|
Verified
Administration
Not enough data
8.1
127
|
Verified
Not enough data
8.0
129
|
Verified
Not enough data
8.1
133
|
Verified
Not enough data
8.0
123
|
Verified
Not enough data
8.3
190
|
Verified
Platform
Not enough data
8.3
208
|
Verified
Not enough data
7.8
91
|
Verified
Not enough data
7.4
27
Not enough data
8.2
200
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
68
|
Verified
Employee Self Service
9.3
45
8.7
821
|
Verified
7.8
39
8.2
516
|
Verified
8.8
44
8.4
500
|
Verified
Administration
9.5
49
8.8
825
|
Verified
8.6
49
8.0
531
|
Verified
9.8
48
9.4
899
|
Verified
8.1
37
8.7
377
|
Verified
9.5
47
9.0
750
|
Verified
9.0
45
8.8
535
|
Verified
9.0
40
8.7
427
|
Verified
9.1
46
9.2
753
|
Verified
8.9
47
9.2
803
|
Verified
Taxes
8.7
45
9.2
851
|
Verified
8.9
45
9.1
807
|
Verified
8.8
45
9.2
800
|
Verified
Integration
8.0
33
7.9
237
|
Verified
8.7
36
7.9
278
|
Verified
8.0
35
7.8
281
|
Verified
7.8
37
7.8
242
|
Verified
Platform
8.5
47
8.6
835
|
Verified
9.1
45
8.7
812
|
Verified
9.0
47
8.8
846
|
Verified
9.1
43
8.8
699
|
Verified
Benefits Administration Platform Features
8.4
26
8.3
224
7.2
23
8.0
188
6.7
23
7.1
105
8.1
23
8.4
164
7.9
27
8.6
181
8.1
27
8.3
216
8.6
24
8.5
202
7.2
24
8.0
145
Benefits Administration Platform Features
8.4
26
8.3
224
7.2
23
8.0
188
6.7
23
7.1
105
8.1
23
8.4
164
7.9
27
8.6
181
8.1
27
8.3
216
8.6
24
8.5
202
7.8
18
8.3
217
7.2
24
8.0
145
7.4
19
7.7
97
6.3
15
6.2
14
8.5
17
7.2
18
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Platform
8.1
50
7.6
295
7.6
36
7.7
149
7.2
33
Feature Not Available
9.0
54
8.3
383
8.7
51
8.6
392
8.4
51
8.1
276
8.5
53
8.3
384
8.9
55
8.6
406
Compliance
Not enough data
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Automation
8.0
32
7.6
20
Logistics
8.5
35
8.3
25
8.7
35
7.9
22
8.4
28
7.3
18
Management
7.6
24
7.1
14
7.1
26
7.7
15
8.1
34
7.8
21
9.1
37
8.1
24
9.2
38
8.4
24
9.4
39
8.5
25
8.1
32
7.9
22
Monitoring
8.4
31
8.0
19
8.5
34
7.7
20
8.1
30
7.6
19
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
Not enough data
6.8
21
Not enough data
7.0
45
Not enough data
7.6
22
|
Verified
Platform
8.1
50
7.6
295
7.6
36
7.7
149
7.2
33
Feature Not Available
9.0
54
8.3
383
8.7
51
8.6
392
8.4
51
8.1
276
8.5
53
8.3
384
8.9
55
8.6
406
Platform Basics
7.0
16
Not enough data
8.2
20
Not enough data
Platform Data
7.7
18
Not enough data
6.9
18
Not enough data
7.9
18
Not enough data
Platform Content
7.3
20
Not enough data
7.7
17
Not enough data
8.0
16
Not enough data
Generative AI
Feature Not Available
Not enough data
Background Check Administration
Not enough data
8.0
18
Not enough data
8.8
7
Not enough data
8.6
7
Background Check Data
Not enough data
8.3
5
Not enough data
7.3
5
Not enough data
8.3
7
Background Check Additional Functionality
Not enough data
7.2
6
Not enough data
8.0
5
Not enough data
Not enough data
Platform Basics
7.2
6
Not enough data
7.2
6
Not enough data
6.7
6
Not enough data
Platform Content
7.3
5
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Platform Additional Functionality
7.5
6
Not enough data
7.2
6
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
7.2
6
Not enough data
Performance reviews
Not enough data
6.3
5
Not enough data
7.9
7
Not enough data
6.1
6
Goals
Not enough data
6.9
6
Not enough data
7.0
5
Feedback
Not enough data
7.4
7
Not enough data
7.5
6
Not enough data
7.5
6
Not enough data
7.0
5
Data
Not enough data
7.5
6
Not enough data
7.4
7
Reports
Not enough data
7.9
8
Not enough data
7.6
9
Not enough data
7.6
9
Not enough data
9.4
9
Cleaning
Not enough data
8.0
10
Not enough data
8.5
9
Not enough data
9.1
9
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Sourcing
Not enough data
7.9
12
Not enough data
8.3
18
Not enough data
8.2
14
Not enough data
7.9
14
Not enough data
8.1
12
Candidate Management
Not enough data
8.4
22
Not enough data
7.4
18
Not enough data
8.5
23
Not enough data
8.5
17
Not enough data
8.4
20
Not enough data
8.0
14
Not enough data
7.1
15
Not enough data
8.3
16
Platform
8.1
50
7.6
295
7.6
36
7.7
149
7.2
33
Feature Not Available
9.0
54
8.3
383
8.7
51
8.6
392
8.4
51
8.1
276
8.5
53
8.3
384
8.9
55
8.6
406
Platform Content
Not enough data
8.1
100
Not enough data
8.4
108
Not enough data
8.5
90
Not enough data
7.7
43
Not enough data
7.3
42
Not enough data
7.3
42
Platform Additional Functionality
Not enough data
8.6
125
Not enough data
7.8
47
Not enough data
8.1
57
Not enough data
8.0
79
Not enough data
8.0
97
Platform Data
Not enough data
8.1
52
Not enough data
8.1
74
Not enough data
8.0
59
Platform
8.1
50
7.6
295
7.6
36
7.7
149
7.2
33
Feature Not Available
9.0
54
8.3
383
8.7
51
8.6
392
8.4
51
8.1
276
8.5
53
8.3
384
8.9
55
8.6
406
Recruiting and Onboarding
Not enough data
7.0
45
Not enough data
8.4
113
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Time Tracking
Not enough data
8.4
209
Not enough data
8.5
124
Not enough data
8.5
87
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
67
|
Verified
Mobile Time Tracking
Not enough data
8.4
142
Administration
Not enough data
8.1
127
|
Verified
Not enough data
8.0
129
|
Verified
Not enough data
8.1
133
|
Verified
Not enough data
8.0
123
|
Verified
Not enough data
8.3
190
|
Verified
Platform
Not enough data
8.3
208
|
Verified
Not enough data
7.8
91
|
Verified
Not enough data
7.4
27
Not enough data
8.2
200
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
68
|
Verified
Platform
8.1
50
7.6
295
7.6
36
7.7
149
7.2
33
Feature Not Available
9.0
54
8.3
383
8.7
51
8.6
392
8.4
51
8.1
276
8.5
53
8.3
384
8.9
55
8.6
406
Platform
8.1
50
7.6
295
7.6
36
7.7
149
7.2
33
Feature Not Available
9.0
54
8.3
383
8.7
51
8.6
392
8.4
51
8.1
276
8.5
53
8.3
384
8.9
55
8.6
406
Workforce Management Platform Features
7.2
10
8.8
30
7.5
10
8.3
26
8.8
15
8.7
67
8.6
15
8.5
66
7.8
12
8.5
28
6.5
10
Feature Not Available
8.3
12
8.9
40
8.8
15
9.1
58
7.8
10
7.8
26
8.6
14
8.5
37
Platform
8.1
50
7.6
295
7.6
36
7.7
149
7.2
33
Feature Not Available
9.0
54
8.3
383
8.7
51
8.6
392
8.4
51
8.1
276
8.5
53
8.3
384
8.9
55
8.6
406
Categories
Categories
Shared Categories
Netchex and Paychex are categorized as Core HR, Payroll, Benefits Administration, Time & Attendance, and Workforce Management
Unique Categories
Netchex is categorized as Employee Scheduling and HR Compliance
Reviews
Reviewers' Company Size
Netchex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
21.3%
Hospitality
10.2%
Non-Profit Organization Management
9.3%
Hospital & Health Care
6.5%
Restaurants
5.6%
Other
47.2%
Non-Profit Organization Management
7.1%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
4.0%
Accounting
3.8%
Other
74.2%
Most Helpful Reviews
Netchex
Most Helpful Favorable Review
DEBBY H.
Verified User in Automotive
I can always call and get the answers I need. When I have a major problem they always give me a solution.
Most Helpful Critical Review
Kristi W.
Verified User in Automotive
Their customer service is sketchy. The reps are slow, (and sometimes totally unresponsive), to respond to issues.
Paychex
Most Helpful Favorable Review
Verified User in Business Supplies and Equipment
Paychex has an easy to understand and update HR sight. It was used extensively to post policies andbenefit renewal information. The Performance Review creation options are very customizable...for both Employee and Manager input. The time off request...
Most Helpful Critical Review
Verified User in Non-Profit Organization Management
Paychex Preview cannot handle cross period reporting so if you have a fiscal calendar you are in for a world of hurt. Paychex has an integrated system and their component systems, Preview, HR Online and Time & Labor Online do not talk to each other...
DEBBY H.
Verified User in Automotive
I can always call and get the answers I need. When I have a major problem they always give me a solution.
Verified User in Business Supplies and Equipment
Paychex has an easy to understand and update HR sight. It was used extensively to post policies andbenefit renewal information. The Performance Review creation options are very customizable...for both Employee and Manager input. The time off request...
Kristi W.
Verified User in Automotive
Their customer service is sketchy. The reps are slow, (and sometimes totally unresponsive), to respond to issues.
Verified User in Non-Profit Organization Management
Paychex Preview cannot handle cross period reporting so if you have a fiscal calendar you are in for a world of hurt. Paychex has an integrated system and their component systems, Preview, HR Online and Time & Labor Online do not talk to each other...
Discussions
Does Netchex have an app?
1 comment
SL
Yes, they do.Read more
Netchex has no more discussions with answers
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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