Compare MSG91 and Twilio 
- Users report that Twilio excels in API Call Speed with a score of 8.3, while MSG91 has a higher score of 8.9, indicating that MSG91 may provide faster API responses, which is crucial for real-time applications.
- Reviewers mention that Twilio offers a wider variety of communication options, scoring 8.4 in Communication Varieties, compared to MSG91's 6.7, suggesting that Twilio may be better suited for businesses needing diverse communication channels.
- G2 users highlight that MSG91 has a superior Ease of Setup score of 8.8 compared to Twilio's 7.9, indicating that MSG91 may be more user-friendly for new users looking to implement the software quickly.
- Users on G2 report that both platforms have similar Quality of Support ratings at 8.0, but MSG91's Professional Support score of 7.7 slightly edges out Twilio's 7.4, suggesting MSG91 may provide better professional assistance when needed.
- Reviewers mention that Twilio's API Features, such as Live Chat and Custom Video Player, are highly rated at 8.0, showcasing its robust capabilities for businesses that require advanced communication tools.
- Users say that Twilio's Product Direction score of 8.5 indicates a strong commitment to future development, while MSG91's score of 7.8 suggests it may not be as focused on evolving its product offerings.
Support from Mr. Hardik is really great! They helped us with basics. And now we're using their API for OTPs. The dashboard is easy to use. Love the simplicity.
Tech Support sucks. They will give you false deadlines to resolve the issue and All the time same excuse."We are working with our backend team regarding the issue". I don't understand how many years they will resolve the issue. Worst You can't contact them...
I can build new apps in a matter of minutes
Be careful with this company! We had an account and used it for SMS otp. We activated the automatically payment by card. Then, someone used our api and twilio informed us immediately via email, after that we had a charging of 3600 euros from our credit...
Support from Mr. Hardik is really great! They helped us with basics. And now we're using their API for OTPs. The dashboard is easy to use. Love the simplicity.
I can build new apps in a matter of minutes
Tech Support sucks. They will give you false deadlines to resolve the issue and All the time same excuse."We are working with our backend team regarding the issue". I don't understand how many years they will resolve the issue. Worst You can't contact them...
Be careful with this company! We had an account and used it for SMS otp. We activated the automatically payment by card. Then, someone used our api and twilio informed us immediately via email, after that we had a charging of 3600 euros from our credit...
