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At a Glance
Mindbody
Mindbody
Star Rating
(390)3.6 out of 5
Market Segments
Small-Business (82.6% of reviews)
Information
Entry-Level Pricing
Starting at $139.00 Per Month
Browse all 4 pricing plans
TeamUp
TeamUp
Star Rating
(252)4.6 out of 5
Market Segments
Small-Business (96.8% of reviews)
Information
Entry-Level Pricing
Starting at $104.00 Per Month
Free Trial is available
Learn more about TeamUp
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Mindbody's Class Scheduling feature is highly rated at 8.8, making it a strong choice for businesses that prioritize efficient class management, while TeamUp's scheduling capabilities are also impressive at 8.7, but users mention that Mindbody offers more robust options for larger class sizes.
  • Reviewers mention that TeamUp excels in Quality of Support with a score of 9.2, highlighting their responsive customer service, whereas Mindbody's support is rated at 7.5, with some users expressing frustration over slower response times.
  • G2 users indicate that TeamUp's Self-Service Portals are a standout feature, scoring 8.1, allowing clients to manage their own bookings effectively, while Mindbody's score of 2.2 suggests significant room for improvement in this area.
  • Users on G2 report that Mindbody's Attendance Tracking feature is exceptional, scoring 9.4, which is crucial for businesses needing detailed attendance records, while TeamUp's attendance features are not as highly rated, leading some users to seek alternatives.
  • Reviewers say that TeamUp's Analytics and Reporting capabilities shine with a score of 8.4, providing valuable insights for business decisions, whereas Mindbody's score of 3.1 indicates that users find its reporting tools lacking in depth and usability.
  • Users report that TeamUp's Payment Gateway functionality is rated at 8.6, making transactions seamless, while Mindbody's score of 7.6 suggests that while it is functional, users have noted occasional issues with payment processing that could impact customer experience.
Featured Products
Pricing
Entry-Level Pricing
Mindbody
Starter
Starting at $139.00
Per Month
Browse all 4 pricing plans
TeamUp
Starting from
Starting at $104.00
Per Month
Learn more about TeamUp
Free Trial
Mindbody
No trial information available
TeamUp
Free Trial is available
Ratings
Meets Requirements
7.9
320
8.6
216
Ease of Use
7.4
327
8.8
221
Ease of Setup
6.5
160
8.5
165
Ease of Admin
7.0
163
8.7
156
Quality of Support
7.5
294
9.2
212
Has the product been a good partner in doing business?
7.1
158
9.0
156
Product Direction (% positive)
6.5
321
9.2
211
Features by Category
7.3
169
7.0
342
Business Administration
7.2
15
6.6
36
7.8
18
7.0
36
7.6
28
8.6
61
7.1
20
Feature Not Available
7.1
16
Feature Not Available
Training Tools
7.7
16
5.7
34
6.9
15
5.7
32
8.3
30
8.8
60
Feature Not Available
8.7
54
6.1
11
5.1
29
Not enough data
8.1
86
Class Management
Not enough data
8.8
12
Not enough data
5.0
9
Not enough data
9.4
12
Administration
Not enough data
9.4
11
Not enough data
8.5
10
Not enough data
9.3
12
Not enough data
7.0
11
Not enough data
7.0
9
Spa and Salon ManagementHide 9 FeaturesShow 9 Features
9.0
53
Not enough data
Business Administration - Spa Management
8.8
8
Not enough data
8.5
9
Not enough data
9.4
8
Not enough data
Marketing - Spa Management
9.1
9
Not enough data
8.9
6
Not enough data
Not enough data
Not enough data
Guest Experience - Spa Management
9.3
7
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
5.8
160
7.7
1,042
Billing & Revenue - Gym Management
5.7
12
8.8
101
7.1
14
6.8
76
5.9
13
7.8
72
Facility Management - Gym Management
7.9
19
9.0
118
4.4
12
6.6
51
Data & Reporting - Gym Management
7.1
16
8.2
106
6.8
15
8.3
117
Membership - Gym Management
5.0
14
8.2
91
4.7
11
6.6
67
6.5
14
8.0
99
4.7
10
7.7
85
4.3
10
6.5
59
Online Appointment SchedulingHide 18 FeaturesShow 18 Features
5.8
166
Not enough data
Notifications
6.9
14
Not enough data
6.9
13
Not enough data
6.7
14
Not enough data
Settings
7.1
11
Not enough data
6.3
12
Not enough data
6.3
12
Not enough data
Personalization
6.3
12
Not enough data
6.3
12
Not enough data
Integrations
5.2
11
Not enough data
5.9
13
Not enough data
5.8
15
Not enough data
3.9
9
Not enough data
5.0
12
Not enough data
Generative AI
Feature Not Available
Not enough data
2.8
6
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
4.2
95
7.7
824
Business Management
5.0
8
8.5
66
3.8
8
6.4
55
4.6
8
8.4
74
5.2
8
8.1
71
Class Management
3.5
8
8.1
61
4.4
8
8.7
71
3.1
8
7.9
66
Feature Not Available
6.8
56
Client Manangement
4.0
7
7.3
69
3.8
8
7.7
66
5.0
8
7.4
54
Integrations
3.8
8
7.2
57
4.4
8
7.4
58
Categories
Categories
Shared Categories
Mindbody
Mindbody
TeamUp
TeamUp
Mindbody and TeamUp are categorized as Personal Training, Gym Management, and Studio Management
Unique Categories
TeamUp
TeamUp is categorized as Martial Arts
Reviews
Reviewers' Company Size
Mindbody
Mindbody
Small-Business(50 or fewer emp.)
82.6%
Mid-Market(51-1000 emp.)
12.2%
Enterprise(> 1000 emp.)
5.2%
TeamUp
TeamUp
Small-Business(50 or fewer emp.)
96.8%
Mid-Market(51-1000 emp.)
3.2%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Mindbody
Mindbody
Health, Wellness and Fitness
57.3%
Retail
3.5%
Cosmetics
3.3%
Consumer Services
3.3%
Hospital & Health Care
2.4%
Other
30.2%
TeamUp
TeamUp
Health, Wellness and Fitness
79.1%
Sports
8.8%
Leisure, Travel & Tourism
3.6%
Professional Training & Coaching
1.2%
Performing Arts
1.2%
Other
6.0%
Most Helpful Reviews
Mindbody
Mindbody
Most Helpful Favorable Review
Jessica W.
JW
Jessica W.
Verified User in Consumer Services

I like the simplicity of booking appointments. It is extremely easy to navigate and easy to train on. The marketing tools are wonderful as well, such as email confirmations and the accessibility with its integration with mail chimp for our newsletters....

Most Helpful Critical Review
Lori C.
LC
Lori C.
Verified User in Performing Arts

Where so I start? The fact that each account is email based is archaic and ridiculous. Our dance families may have siblings, or may take adult classes. Each Mindbody member must have their own email address and if the parent has a pre-existing Mindbody...

TeamUp
TeamUp
Most Helpful Favorable Review
SR
Steven R.
Verified User in Health, Wellness and Fitness

Team up is an easy application to use and the set up is uncomplicated.

Most Helpful Critical Review
BC
Beth C.
Verified User in Health, Wellness and Fitness

Even though you can see so much data it can be hard to search adn refine, such as searching discounts codes etc.

Alternatives
Mindbody
Mindbody Alternatives
Vagaro
Vagaro
Add Vagaro
WellnessLiving
WellnessLiving
Add WellnessLiving
Acuity Scheduling
Acuity Scheduling
Add Acuity Scheduling
ABC Glofox
ABC Glofox
Add ABC Glofox
TeamUp
TeamUp Alternatives
WellnessLiving
WellnessLiving
Add WellnessLiving
ABC Glofox
ABC Glofox
Add ABC Glofox
PushPress
PushPress
Add PushPress
Vagaro
Vagaro
Add Vagaro
Discussions
Mindbody
Mindbody Discussions
What will the future of Mindbody look like? What upgrades will the system undergo in 2020.
2 comments
Ryan D.
RD
As the year comes to a close, we are reflecting on a productive 2019 and gearing up for an exciting 2020. MINDBODY allows business owners to eliminate...Read more
How much does it cost to use Mindbody?
1 comment
Yasmin I.
YI
It depends on the plan you choose. It starts around $125 and upwards from there.Read more
Monty the Mongoose crying
Mindbody has no more discussions with answers
TeamUp
TeamUp Discussions
Can i make member notes in the back end which members can't see?
1 comment
Official Response from TeamUp
Yes, Claire, the system includes an injury tracker where you can leave notes, track severity, and see the progression over time. You can also customise...Read more
Monty the Mongoose crying
TeamUp has no more discussions with answers
Mindbody
Mindbody
Optimized for quick response
TeamUp
TeamUp
Optimized for quick response