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Compare Bird and Telnyx CPaaS 
Featured Products
At a Glance
Market Segments
Small-Business (78.3% of reviews)
Small-Business (80.8% of reviews)
Entry-Level Pricing
No pricing available
Pay As You Go
Bird
Star Rating
(73)3.9 out of 5
Market Segments
Small-Business (78.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BirdTelnyx CPaaS
Star Rating
(522)4.7 out of 5
Market Segments
Small-Business (80.8% of reviews)
Pros & Cons
Entry-Level Pricing
Pay As You Go
Free Trial is available
Learn more about Telnyx CPaaSSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Telnyx CPaaS excels in overall user satisfaction, boasting a significantly higher score compared to Bird. Users appreciate the platform's affordable pricing and excellent customer service, making it a popular choice for small businesses.
- Users say that Telnyx CPaaS offers a seamless onboarding experience, with many highlighting the clear and helpful documentation that simplifies the setup process. In contrast, Bird's implementation process has received mixed feedback, with some users finding it less intuitive.
- Reviewers mention that Telnyx CPaaS provides a robust range of communication options, including SIP connections, which users find reliable and easy to integrate. Bird, while strong in WhatsApp management, is noted for its limitations in other communication varieties.
- According to verified reviews, Telnyx CPaaS stands out for its high-quality support, with users praising the responsiveness and effectiveness of the support team. Bird, however, has been criticized for its support quality, which some users feel does not meet their expectations.
- Users highlight that Telnyx CPaaS is particularly effective for businesses looking to build custom solutions, thanks to its robust API and extensive documentation. Bird, while offering a solid API, is often seen as more limited in customization options.
- G2 reviewers note that Telnyx CPaaS has a strong presence in the market, reflected in its high number of reviews and positive feedback. Bird, with fewer reviews, may not provide the same level of confidence for potential users looking for a well-established solution.
Pricing
Entry-Level Pricing
Bird
No pricing availableFree Trial
Bird
Free Trial is available
Telnyx CPaaS
Free Trial is available
Ratings
Meets Requirements
7.9
60
9.4
439
Ease of Use
8.2
61
9.1
451
Ease of Setup
8.0
48
9.0
388
Ease of Admin
8.2
46
9.2
334
Quality of Support
7.4
57
9.2
436
Has the product been a good partner in doing business?
7.6
45
9.3
324
Product Direction (% positive)
8.1
55
9.2
432
Features by Category
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
6.6
15
|
Verified
8.9
252
|
Verified
6.7
13
|
Verified
8.9
230
|
Verified
7.1
15
|
Verified
9.1
236
|
Verified
Support
5.4
14
|
Verified
8.8
250
|
Verified
Feature Not Available
8.4
216
|
Verified
4.8
14
|
Verified
8.9
235
|
Verified
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
8.7
32
Not enough data
9.1
34
Not enough data
8.3
31
Not enough data
8.4
31
Not enough data
8.3
29
Not enough data
8.9
36
Basic Communication
Not enough data
9.6
150
Not enough data
8.1
117
Not enough data
8.8
129
Not enough data
7.6
111
Not enough data
8.6
118
Not enough data
8.5
111
Agentic AI - VoIP Providers
Not enough data
8.1
14
Not enough data
7.3
14
Not enough data
8.0
14
Not enough data
8.5
14
Access
Not enough data
8.1
120
Not enough data
7.5
107
Not enough data
7.3
104
Advanced Features
Not enough data
8.5
107
Not enough data
8.4
110
Not enough data
9.5
136
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bird and Telnyx CPaaS are categorized as Communication Platform as a Service (CPaaS)
Reviews
Reviewers' Company Size
Bird
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Telnyx CPaaS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.5%
Computer Software
14.5%
Leisure, Travel & Tourism
7.2%
Non-Profit Organization Management
5.8%
Financial Services
5.8%
Other
52.2%
Telecommunications
19.8%
Information Technology and Services
15.7%
Computer Software
11.1%
Marketing and Advertising
7.3%
Computer & Network Security
3.8%
Other
42.3%
Alternatives
Discussions
Help Center
1 Comment
Official Response from Bird
Explore our Help Center where your most common questions are answered:
https://support.messagebird.com/hc/en-usRead more
Bird has no more discussions with answers
Does Telnyx provide any hardware?
1 Comment
TC
Telnyx are offering a 'software as a service / API as a service' - you setup the account via web admin panel; then add features etc as per your needs. You...Read more
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