Compare Bird and Infobip 
At a Glance
Market Segments
Small-Business (77.6% of reviews)
Mid-Market (42.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Bird
Star Rating
(71)3.9 out of 5
Market Segments
Small-Business (77.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about BirdInfobip
Star Rating
(54)4.3 out of 5
Market Segments
Mid-Market (42.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about InfobipSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Infobip excels in Ease of Integration with a score of 9.3, while Bird lags behind at 7.6, making Infobip a more seamless choice for businesses looking to integrate messaging solutions into their existing systems.
- Reviewers mention that Infobip's API Call Speed is notably faster at 9.2 compared to Bird's 8.0, which can significantly impact the responsiveness of applications relying on real-time messaging.
- G2 users highlight that Infobip offers superior Quality of Support with a score of 8.5, whereas Bird's support is rated lower at 7.8, indicating that users may find more reliable assistance with Infobip.
- Users on G2 appreciate Infobip's extensive Communication Varieties with a score of 9.3, which includes options like SMS, WhatsApp, and email, while Bird's offerings at 7.8 may not meet the diverse needs of larger businesses.
- Reviewers say that Infobip's Documentation is rated highly at 9.0, providing comprehensive resources for users, while Bird's documentation is rated significantly lower at 6.7, which could hinder user experience and onboarding.
- Users report that Infobip shines in Template Creation capabilities, allowing for more customization and efficiency in messaging campaigns, while Bird's offerings in this area are less robust, potentially limiting user creativity.
Featured Products
Sponsored
Customerly
(34)
Mobile Marketing
Visit Website
Sponsored
Netcapz
(0)
Mobile Marketing
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Pricing
Entry-Level Pricing
Bird
No pricing availableInfobip
No pricing availableFree Trial
Bird
Free Trial is available
Infobip
No trial information availableRatings
Meets Requirements
8.1
58
9.1
36
Ease of Use
8.3
59
9.0
37
Ease of Setup
8.2
46
8.7
21
Ease of Admin
8.4
44
8.9
22
Quality of Support
7.7
55
8.5
40
Has the product been a good partner in doing business?
7.9
43
8.6
23
Product Direction (% positive)
8.5
53
8.4
37
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
7.3
13
|
Verified
9.3
20
7.6
11
|
Verified
9.2
22
7.7
13
|
Verified
9.3
25
Support
6.1
12
|
Verified
9.0
28
Feature Not Available
8.7
19
5.6
12
|
Verified
8.5
28
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bird and Infobip are categorized as Communication Platform as a Service and WhatsApp Marketing
Unique Categories
Bird is categorized as SMS Marketing and Mobile Marketing
Infobip is categorized as Chatbots and Transactional Email
Reviews
Reviewers' Company Size
Bird
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Infobip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.9%
Computer Software
14.9%
Leisure, Travel & Tourism
7.5%
Non-Profit Organization Management
6.0%
Financial Services
6.0%
Other
50.7%
Financial Services
15.4%
Information Technology and Services
11.5%
Banking
9.6%
Automotive
7.7%
Retail
5.8%
Other
50.0%
Most Helpful Reviews
Bird
Most Helpful Favorable Review
Verified User in Leisure, Travel & Tourism
The system is easy and reliable. Cheap and fast. What's best is its human assistance in case anything goes wrong
Most Helpful Critical Review
Pantelis Z.
Verified User in Information Technology and Services
Please provide the Chinese text you would like translated into English.
Infobip
Most Helpful Favorable Review
Verified User in Financial Services
- nice support from Indonesian team - fast response when we need to topup soon as possible
Most Helpful Critical Review
Stephan C.
Verified User in Consumer Electronics
The customer service offered by infobip could be improved, the response times are very slow, it takes up to 3 days to solve technical problems, that is a long time to not be able to execute pending campaigns, the sales representative frequently changes,...
Verified User in Leisure, Travel & Tourism
The system is easy and reliable. Cheap and fast. What's best is its human assistance in case anything goes wrong
Verified User in Financial Services
- nice support from Indonesian team - fast response when we need to topup soon as possible
Pantelis Z.
Verified User in Information Technology and Services
Please provide the Chinese text you would like translated into English.
Stephan C.
Verified User in Consumer Electronics
The customer service offered by infobip could be improved, the response times are very slow, it takes up to 3 days to solve technical problems, that is a long time to not be able to execute pending campaigns, the sales representative frequently changes,...
Alternatives
Discussions
Help Center
1 comment
Official Response from Bird
Explore our Help Center where your most common questions are answered:
https://support.messagebird.com/hc/en-usRead more
Bird has no more discussions with answers
How we can simplify the time and process to implement whatsapp for business?
1 comment
Official Response from Infobip
Hello, Mauricio! Our experts are at any client's disposal when it comes to ensuring a simple & seamless integration of our solutions, including the WhatsApp...Read more
Is it possible go get support for creating a virtual assistant for my clients.
1 comment
Official Response from Infobip
Hello, thanks for the inquiry! Yes, creating a virtual assistant is possible with our solutions. If you would like more details on how to get started with...Read more
Infobip has no more discussions with answers
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