Compare Line2 and OpenPhone 
- Users report that Line2's call recording feature scores highly at 9.4, but reviewers mention that OpenPhone lacks this functionality, which can be a significant drawback for businesses that rely on recorded calls for training or compliance purposes.
- Reviewers mention that OpenPhone excels in instant messaging with a score of 9.5, while Line2 falls short at 5.3, indicating that OpenPhone is a better choice for teams that prioritize real-time communication.
- G2 users highlight that OpenPhone's ease of use is rated at 9.5, compared to Line2's 8.0, suggesting that OpenPhone provides a more intuitive user experience, which can lead to quicker onboarding for new users.
- Users on G2 report that OpenPhone's quality of support is rated at 9.3, significantly higher than Line2's 6.3, indicating that OpenPhone may offer more responsive and helpful customer service, which is crucial for small businesses needing timely assistance.
- Reviewers mention that OpenPhone's product direction is rated at 9.3, while Line2's is only 3.5, suggesting that OpenPhone is perceived as having a more promising future with ongoing improvements and feature updates.
- Users say that OpenPhone's automated voicemails feature scores 9.0, while Line2 does not offer this capability, making OpenPhone a more attractive option for businesses looking to streamline their communication processes.
- Get a Local or Toll-free number
- Unlimited calls & texts
- Basic Call Forwarding
- Calling and messaging (US & Canada)
- 1 local or toll-free number
- Shared phone numbers
This is easy to use and manage, the call quality is great. Can be used on mobile and desktop devices. Easy to configure extensions. Overall experience is great.
I continually have issues with dropped calls, call quality, my phone not ringing when someone is calling me. Responsive customer support but there is always a "work around" provided but no resolutions for the ongoing issues I have.
We switched to OpenPhone from another provider. The porting process was smooth. The team management web interface is super slick. So do OpenPhones native mobile apps. But above all, what we like most is the Slack integration. Our usage is very light,...
The outages are the biggest reason to stay away. In October 2022 multiple outages affected my ability to use the product. I mainly just use OpenPhone to field calls from my office line. However, the outages affected everything so other users would have been...
This is easy to use and manage, the call quality is great. Can be used on mobile and desktop devices. Easy to configure extensions. Overall experience is great.
We switched to OpenPhone from another provider. The porting process was smooth. The team management web interface is super slick. So do OpenPhones native mobile apps. But above all, what we like most is the Slack integration. Our usage is very light,...
I continually have issues with dropped calls, call quality, my phone not ringing when someone is calling me. Responsive customer support but there is always a "work around" provided but no resolutions for the ongoing issues I have.
The outages are the biggest reason to stay away. In October 2022 multiple outages affected my ability to use the product. I mainly just use OpenPhone to field calls from my office line. However, the outages affected everything so other users would have been...
