Compare Lark and Zoom Workplace 
At a Glance
Market Segments
Small-Business (50.7% of reviews)
Small-Business (51.4% of reviews)
Entry-Level Pricing
$0.00 50 Users
Free
Lark
Star Rating
(151)4.5 out of 5
Market Segments
Small-Business (50.7% of reviews)
Entry-Level Pricing
$0.00 50 Users
Browse all 3 pricing plansZoom Workplace
Star Rating
(56,092)4.5 out of 5
Market Segments
Small-Business (51.4% of reviews)
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoom Workplace excels in its "Ease of Setup" with a score of 9.1, making it a preferred choice for teams looking for a quick onboarding experience, while Lark's score of 7.5 indicates a more complex setup process.
- Reviewers mention that Lark shines in "Instant Messaging" with a score of 9.5, highlighting its robust chat features and integrations, whereas Zoom Workplace, with a score of 8.9, is seen as less comprehensive in this area.
- G2 users note that Lark's "Notifications" feature scores 9.3, providing timely updates that enhance user engagement, while Zoom Workplace's score of 8.8 suggests it may not be as effective in keeping users informed.
- Users on G2 appreciate Lark's "File Sharing" capabilities, scoring 9.2, which allows for seamless collaboration, compared to Zoom Workplace's score of 8.8, indicating it may have limitations in this functionality.
- Reviewers say that Lark's "Quality of Support" is rated at 8.9, with many users praising the responsiveness and helpfulness of the support team, while Zoom Workplace's score of 8.7 suggests it may not be as strong in this area.
- Users report that Lark's "Product Direction" score of 9.6 reflects a positive outlook on future updates and features, while Zoom Workplace's score of 8.3 indicates some concerns about its long-term development.
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Pricing
Entry-Level Pricing
Lark
Starter
$0.00
50 Users
The essentials to get your core team up and running
- Unlimited chats and message history
- Custom and secured business email
- 100 GB storage
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Lark
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
9.2
122
9.2
43,414
Ease of Use
9.1
123
9.1
43,520
Ease of Setup
7.5
26
9.1
13,722
Ease of Admin
8.8
23
9.0
13,019
Quality of Support
8.9
116
8.7
32,134
Has the product been a good partner in doing business?
9.2
23
9.1
12,184
Product Direction (% positive)
9.6
117
8.3
40,800
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6944
|
Verified
Not enough data
9.1
7179
|
Verified
Not enough data
8.8
6374
|
Verified
Collaboration
Not enough data
8.6
5457
|
Verified
Not enough data
9.1
7172
|
Verified
Not enough data
9.0
6916
|
Verified
Not enough data
8.7
5321
|
Verified
Not enough data
9.3
7531
|
Verified
Functionality
Not enough data
8.6
5405
|
Verified
Not enough data
9.0
6691
|
Verified
Not enough data
8.7
5140
|
Verified
Business Instant Messaging
9.2
82
8.8
565
9.0
80
8.8
597
9.1
76
8.6
577
Business Instant Messaging
9.0
77
9.0
568
9.1
78
9.3
573
Business Instant Messaging
9.4
77
9.0
568
8.9
72
9.0
580
8.5
67
8.6
565
Generative AI - Business Instant Messaging
Not enough data
8.5
33
AI - Business Instant Messaging
Not enough data
8.8
33
Not enough data
8.5
32
Not enough data
8.2
33
Not enough data
8.6
33
Design Tools
Not enough data
8.8
280
Not enough data
8.9
269
Not enough data
8.6
273
Not enough data
8.6
273
Not enough data
8.9
277
Communication Tools
Not enough data
8.9
267
Not enough data
9.1
279
Integrations
Not enough data
8.4
274
Not enough data
9.0
263
Software Offering
Not enough data
8.9
263
Not enough data
9.4
278
Not enough data
9.1
266
Presenter Tools
Not enough data
9.0
17692
Not enough data
8.6
13186
|
Verified
Not enough data
8.8
14148
|
Verified
Not enough data
8.9
18184
|
Verified
Conferencing Options
Not enough data
9.1
20252
|
Verified
Not enough data
9.2
20437
|
Verified
Not enough data
9.3
22484
|
Verified
Application Tools
Not enough data
8.9
16792
|
Verified
Not enough data
9.1
20155
|
Verified
Not enough data
8.9
16841
|
Verified
Platform Basics
Not enough data
8.8
247
Not enough data
8.9
261
Not enough data
7.3
237
Platform Content
Not enough data
7.7
232
Not enough data
7.4
235
Not enough data
8.7
244
Platform Additional Functionality
Not enough data
8.0
260
Not enough data
7.5
237
Inbox Tools
Not enough data
7.6
49
Not enough data
8.2
50
Not enough data
8.4
47
Not enough data
8.3
46
Coordination Tools
Not enough data
8.6
52
Not enough data
8.5
50
Not enough data
7.8
48
Software Options
Not enough data
9.1
48
Not enough data
9.0
52
Platform Basics
Not enough data
8.6
43
Not enough data
7.8
41
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
8.3
41
Not enough data
8.2
39
Not enough data
8.2
38
Not enough data
8.6
38
Platform Interoperability
Not enough data
8.7
46
Not enough data
8.2
42
Platform Additional Functionality
Not enough data
8.4
38
Additional Functionality - Visitor Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
9.5
36
Not enough data
9.5
35
Not enough data
9.6
36
Not enough data
9.4
35
Not enough data
9.3
35
Not enough data
8.9
32
Not enough data
9.4
34
Not enough data
Knowledge Dissemination
8.8
36
Not enough data
9.2
35
Not enough data
9.3
36
Not enough data
9.4
36
Not enough data
9.5
34
Not enough data
8.6
33
Not enough data
9.6
34
Not enough data
9.0
33
Not enough data
9.2
33
Not enough data
Communication
9.2
26
Not enough data
9.3
25
Not enough data
9.2
25
Not enough data
8.7
25
Not enough data
Goal Creation
9.1
24
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.4
24
Not enough data
Platform Basics
Not enough data
8.5
26
Not enough data
8.6
27
Not enough data
8.8
31
Platform Content
Not enough data
8.4
27
Not enough data
7.9
29
Platform Interoperability
Not enough data
8.6
31
Platform Additional Functionality
Not enough data
8.8
35
Not enough data
8.0
33
Not enough data
8.0
29
Collaboration Tools
9.2
62
9.2
31443
|
Verified
9.4
61
Feature Not Available
8.9
57
Feature Not Available
9.5
61
9.1
15211
|
Verified
9.2
62
9.1
15330
|
Verified
Meeting Coordination
9.4
63
8.9
28755
|
Verified
9.4
59
9.0
27857
|
Verified
9.1
60
8.9
28162
|
Verified
9.3
60
9.0
15717
|
Verified
Software Type
9.4
60
8.9
27259
|
Verified
8.9
57
8.8
14390
|
Verified
9.4
63
9.2
16451
|
Verified
Calendar View
Not enough data
7.9
262
Not enough data
8.2
282
Shared Calendar
Not enough data
8.3
251
Not enough data
8.0
265
Accessibility
Not enough data
8.0
256
Not enough data
7.7
251
Integration
Not enough data
8.0
254
Not enough data
8.0
267
Not enough data
8.2
250
Notifications
Not enough data
8.0
257
Not enough data
7.6
259
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
9.5
52
9.5
7
9.4
52
9.5
7
9.1
50
9.5
7
Collaboration
9.7
51
9.8
7
9.7
53
9.5
7
File Types
9.6
50
9.5
7
9.4
50
9.8
7
9.5
44
9.5
7
Edit & Revise
9.1
47
9.0
7
9.2
46
9.0
7
9.6
51
9.3
7
Integrate & Embed
9.7
51
9.5
7
9.3
48
9.5
7
9.4
50
9.3
7
Operating System
9.2
47
9.5
7
9.4
47
9.5
7
8.8
42
9.3
7
Generative AI
Feature Not Available
9.3
7
Feature Not Available
9.3
7
Feature Not Available
9.3
7
Feature Not Available
9.5
7
Feature Not Available
9.3
7
Integrations
Not enough data
8.0
540
Not enough data
8.8
561
Not enough data
9.0
570
Not enough data
7.9
534
Not enough data
7.8
531
Branding & Customizatio
Not enough data
8.3
536
Not enough data
8.7
558
Not enough data
8.3
535
Automatic Rules & Configurations
Not enough data
8.6
537
Not enough data
8.7
552
Not enough data
8.6
569
Data
Not enough data
8.9
56
Not enough data
8.6
65
Interaction
Not enough data
8.1
64
Not enough data
8.6
58
Not enough data
8.7
55
Not enough data
8.2
55
Not enough data
8.2
56
Learning
Not enough data
8.3
55
Not enough data
8.3
62
Content Generation
Not enough data
8.7
63
Not enough data
8.5
65
System
Not enough data
8.2
56
Not enough data
8.7
68
Not enough data
8.3
63
Not enough data
8.4
57
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
In-store tasks - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task management - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and reporting - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication - Cloud PBX
Not enough data
9.1
23
Not enough data
8.9
22
Not enough data
9.1
21
Not enough data
8.3
20
Not enough data
9.4
22
Not enough data
8.9
21
Advanced Features - Cloud PBX
Not enough data
8.6
21
Not enough data
9.0
22
Not enough data
9.3
21
Not enough data
8.8
20
Platform Content
9.0
27
Not enough data
9.0
25
Not enough data
8.7
25
Not enough data
8.8
24
Not enough data
8.8
24
Not enough data
8.9
24
Not enough data
Platform Additional Functionality
9.0
20
Not enough data
8.8
20
Not enough data
8.6
20
Not enough data
8.9
20
Not enough data
8.9
20
Not enough data
Platform Data
9.0
18
Not enough data
9.2
17
Not enough data
9.5
19
Not enough data
Platform
8.9
26
Not enough data
8.5
24
Not enough data
9.3
24
Not enough data
9.0
25
Not enough data
9.3
25
Not enough data
9.2
25
Not enough data
8.9
24
Not enough data
8.8
26
Not enough data
Recruiting and Onboarding
9.1
19
Not enough data
9.3
20
Not enough data
Basic Communication
Not enough data
9.2
1523
Not enough data
9.4
1650
Not enough data
8.9
1349
Not enough data
9.3
1649
Not enough data
9.4
1609
Not enough data
9.1
1116
Access
Not enough data
8.7
1027
Not enough data
8.8
1135
Not enough data
9.0
1334
Advanced Features
Not enough data
8.4
890
Not enough data
8.7
865
Not enough data
Feature Not Available
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Pre-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Post-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
9.0
1767
|
Verified
Not enough data
8.9
1747
|
Verified
Not enough data
8.8
1637
Features
Not enough data
8.9
1651
|
Verified
Not enough data
8.8
1586
Not enough data
9.0
2060
|
Verified
Not enough data
9.2
2324
|
Verified
Not enough data
9.3
2402
|
Verified
Not enough data
8.9
1880
|
Verified
Categories
Categories
Shared Categories
Lark and Zoom Workplace are categorized as Document Creation, Video Conferencing, and Business Instant Messaging
Unique Categories
Lark is categorized as Onboarding, Objectives and Key Results (OKR), Employee Intranet, Note-Taking Software, Retail Task Management, Knowledge Base, and Meeting Management
Zoom Workplace is categorized as Cloud PBX Platforms, AI Chatbots, Business Scheduling, Email Client, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Classroom, Productivity Bots, Visitor Management, Digital Signage, Screen and Video Capture, Calendar, and VoIP
Reviews
Reviewers' Company Size
Lark
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.6%
Computer Software
11.9%
Marketing and Advertising
7.7%
Higher Education
7.7%
Internet
4.9%
Other
55.2%
Information Technology and Services
8.8%
Computer Software
8.2%
Marketing and Advertising
5.6%
Education Management
5.4%
Higher Education
4.6%
Other
67.3%
Most Helpful Reviews
Lark
Most Helpful Favorable Review
Muhammad H.
Verified User in Electrical/Electronic Manufacturing
I at Xiaomi is using the specially customised version of Lark known as MiWork and it is one of the best things happened to be me at Xiaomi. We are using lark/MiWork for all sort of communications, be that calling, video conferencing or text messaging, Its...
Most Helpful Critical Review
Sourabh M.
Verified User in Information Technology and Services
It has unlimited cloud storage for Enterprise users only.This application has no notification bell and calendar so sometimes there is a chance that one can miss their meetings.
Zoom Workplace
Most Helpful Favorable Review
Kindy S.
Verified User in Broadcast Media
Zoom is a good platform for attending and hosting meetings and relatively easy to use. Zoom offers a clear quality of sound and video. Zoom Offer us video conferencing, if we want to video chat with friends, we can easily make a group on zoom and start...
Most Helpful Critical Review
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Muhammad H.
Verified User in Electrical/Electronic Manufacturing
I at Xiaomi is using the specially customised version of Lark known as MiWork and it is one of the best things happened to be me at Xiaomi. We are using lark/MiWork for all sort of communications, be that calling, video conferencing or text messaging, Its...
Kindy S.
Verified User in Broadcast Media
Zoom is a good platform for attending and hosting meetings and relatively easy to use. Zoom offers a clear quality of sound and video. Zoom Offer us video conferencing, if we want to video chat with friends, we can easily make a group on zoom and start...
Sourabh M.
Verified User in Information Technology and Services
It has unlimited cloud storage for Enterprise users only.This application has no notification bell and calendar so sometimes there is a chance that one can miss their meetings.
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Discussions
How does Lark app work?
1 comment
RQ
It's one-stop shop for all your work needs. It's like Google Suite on steroids!Read more
Lark has no more discussions with answers
How do you rate zoom for companies, what advantages does it offer?
48 comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
26 comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
24 comments
K
The word "app" is commonly understood as an abbreviation for "application," typically referring to a software program designed to perform a specific function...Read more
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