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At a Glance
KnowBe4 Security Awareness Training
KnowBe4 Security Awareness Training
Star Rating
(2,040)4.7 out of 5
Market Segments
Mid-Market (66.3% of reviews)
Information
Entry-Level Pricing
$2.65 1 Seat Per Month
Browse all 5 pricing plans
Riot
Riot
Star Rating
(68)4.8 out of 5
Market Segments
Mid-Market (80.6% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Riot
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that KnowBe4 Security Awareness Training excels in its "Phishing Assessment" feature, scoring 9.3, which reviewers mention helps organizations effectively simulate phishing attacks to gauge employee readiness. In contrast, Riot's "Phishing Assessment" scores slightly higher at 9.5, indicating a more robust offering in this area.
  • Reviewers mention that KnowBe4's "Content Library" is extensive, scoring 8.7, providing a wide range of training materials. However, users on G2 note that Riot's library, while scoring lower at 8.2, offers more interactive and engaging content, particularly in its "Interactive Training" feature, which scores 9.2.
  • Users say that KnowBe4's "Continuous Assessment" feature, with a score of 8.9, is beneficial for ongoing employee evaluation. However, Riot shines with a higher score of 9.4, indicating a more effective approach to continuous learning and assessment.
  • Reviewers mention that both products have strong "Ease of Setup" ratings, with KnowBe4 at 8.8 and Riot at 9.5. Users report that Riot's onboarding process is particularly user-friendly, making it easier for organizations to get started quickly.
  • G2 users highlight that KnowBe4's "Quality of Support" scores 9.3, with many reviewers praising their responsive customer service. Riot, with a slightly higher score of 9.4, is also noted for its excellent support, but users report that KnowBe4 has a more extensive knowledge base available for self-service.
  • Users on G2 report that KnowBe4's "Gamification" feature, scoring 8.1, could be improved, as it lacks some engaging elements found in Riot's offerings. Riot's gamification, while scoring 8.2, is perceived as more effective in motivating users through competitive elements.
Featured Products
Pricing
Entry-Level Pricing
KnowBe4 Security Awareness Training
Diamond 101-500 Seats 3-Year
$2.65
1 Seat Per Month
Browse all 5 pricing plans
Riot
No pricing available
Free Trial
KnowBe4 Security Awareness Training
Free Trial is available
Riot
No trial information available
Ratings
Meets Requirements
9.3
1,618
9.2
61
Ease of Use
9.0
1,676
9.6
65
Ease of Setup
8.8
1,465
9.5
61
Ease of Admin
9.0
1,480
9.5
55
Quality of Support
9.3
1,531
9.5
61
Has the product been a good partner in doing business?
9.4
1,465
9.7
50
Product Direction (% positive)
9.5
1,616
9.6
62
Features by Category
Security Awareness TrainingHide 10 FeaturesShow 10 Features
8.6
9,805
8.8
428
Assesment
8.9
973
9.4
55
9.3
1045
9.6
57
8.7
980
9.0
53
Training
8.7
1020
8.3
53
8.8
1015
9.2
56
8.1
904
Feature Not Available
Administration
8.5
990
Feature Not Available
8.3
982
8.3
53
8.3
878
8.1
48
8.7
1018
8.2
53
Categories
Categories
Shared Categories
KnowBe4 Security Awareness Training
KnowBe4 Security Awareness Training
Riot
Riot
KnowBe4 Security Awareness Training and Riot are categorized as Security Awareness Training
Unique Categories
KnowBe4 Security Awareness Training
KnowBe4 Security Awareness Training has no unique categories
Riot
Riot has no unique categories
Reviews
Reviewers' Company Size
KnowBe4 Security Awareness Training
KnowBe4 Security Awareness Training
Small-Business(50 or fewer emp.)
13.0%
Mid-Market(51-1000 emp.)
66.3%
Enterprise(> 1000 emp.)
20.7%
Riot
Riot
Small-Business(50 or fewer emp.)
11.9%
Mid-Market(51-1000 emp.)
80.6%
Enterprise(> 1000 emp.)
7.5%
Reviewers' Industry
KnowBe4 Security Awareness Training
KnowBe4 Security Awareness Training
Financial Services
8.0%
Information Technology and Services
5.7%
Hospital & Health Care
5.6%
Non-Profit Organization Management
4.9%
Government Administration
4.7%
Other
71.1%
Riot
Riot
Insurance
11.9%
Information Technology and Services
10.4%
Computer Software
7.5%
Consulting
4.5%
Retail
4.5%
Other
61.2%
Most Helpful Reviews
KnowBe4 Security Awareness Training
KnowBe4 Security Awareness Training
Most Helpful Favorable Review
Verified User
G
Verified User in Farming

KnowBe4 makes it easy to automatically send out security awareness emails and tests so I don't have to figure out what we should send everybody by myself.

Most Helpful Critical Review
Verified User
G
Verified User in Transportation/Trucking/Railroad

Having to spend more and more time to find training in the library that is both relevant and engaging.

Riot
Riot
Most Helpful Favorable Review
LP
Laurent P.
Verified User in Industrial Automation

Ease of implementation of the solution, global solution. Commercial and support (pre-sales and post-sales) attentive.

Most Helpful Critical Review
Sean R.
SR
Sean R.
Verified User in Research

Their phishing training simply doesn't work on Comcast Business connections; Comcast's "SecurityEdge" feature thinks that the phishing training links are actual phishing and blocks them via DNS hijacking. I have reported this to Riot and they said it wasn't...

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Riot
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Discussions
KnowBe4 Security Awareness Training
KnowBe4 Security Awareness Training Discussions
Why is security awareness training so important to our organization?
6 comments
Niel C.
NC
Security awareness training equips people with knowledge,turning them into a business' first line of effective defence.Read more
Best Practices for Admins Evaluating Suspicious Emails - Tools Used?
4 comments
Artur R.
AR
If you can view the emails then you can already do 99% of the evaluation. As long as you understand what the risks look like you can make a pretty good...Read more
Is SIP protection being considered in the future?
2 comments
LH
Thanks Austin for your question. It is not likely we would offer those services in the future. You could test your users using the KnowBe4 Vishing voice...Read more
Riot
Riot Discussions
Monty the Mongoose crying
Riot has no discussions with answers