Infosec IQ Reviews & Product Details

Still performing great and support and help is readily available. Install was easy on Office 365 and would recommend to anyone in need of this type of education. Dashboard is easy to use and read. Review collected by and hosted on G2.com.

Still slightly sluggish after months of use. Little slow on applications like delete, submit, send notification. Also not sure what sandbox does like some of the other functions it offers that don't do much or anything. I am on the admin side so my access and use is different from a standard user. Still recommended. No software is perfect and some of my concerns might be subjective. Review collected by and hosted on G2.com.

I do like the way you can schedule campaigns to start and stop when you desire. Infosec also has a very good catalogue of past trainings or material that you can use as you see fit. I will also say that the support staff and your point of contact can really make your experience. I have a really solid contact and support personnel from Infosec and they really are very helpful and provide you with all you need to be successful. The PhishNotify button integration for Outlook is also something I recommend if your organization has issues with phishing emails. Review collected by and hosted on G2.com.

The reports section of infosec and the campaigns you run can be a little obtuse at first. It just takes a little bit more to learn how to operate, but pretty easy once you figure it out. Review collected by and hosted on G2.com.

Easy to access and assign to teachers. Review collected by and hosted on G2.com.

We had teachers who signed in and tried to access the training and they were closed out. Review collected by and hosted on G2.com.

There is a ton of different functions built into the program. You can run so many types of tests and trainings...even create and upload your own! I am a new user, but I am very excited to see what the future brings using this program. Review collected by and hosted on G2.com.

Not much, being a new user, I am a tad overwhelmed with all the many ways I can use the program, but that isn't necessarily a bad thing. I'm excited to learn all the ways I can use it. Review collected by and hosted on G2.com.

We've been using InfoSec IQ for security awareness training and phishing simulations, and it’s been a great tool. The platform makes it easy to train employees on cybersecurity threats with interactive videos, quizzes, and phishing tests.

The automated phishing simulations are especially helpful in identifying employees who might be at risk, and the reports give us clear insights into who needs extra training.

One thing I like is how customizable it is—you can tailor phishing emails and training content to match our company’s needs. It also integrates well with Microsoft Outlook and other security tools.

Overall, it’s an effective and user-friendly platform for improving cybersecurity awareness across the organization. Highly recommend it for companies looking to strengthen their defenses! Review collected by and hosted on G2.com.

While InfoSec IQ is a useful security awareness platform, there are some areas where it could improve:

1) Loss of Learner Grouping Feature – Previously, in the learner profile, we could see which groups a user belonged to. This feature has now been removed, making it harder to track user groups.

2) AI-Powered Phishing Template Creation – Many competitive tools now offer AI-generated phishing templates, but InfoSec IQ lacks this feature. Adding AI-powered template creation would make phishing simulations more dynamic and efficient.

3) Auto-synchronization in AwareEd Campaigns – Currently, there’s no option to automatically enroll new users of a group into an ongoing AwareEd campaign. This would be a helpful addition to ensure all new employees added to group receive training without manual synchronization.

4) PhishNotify Button – Consent Option Needed – Right now, users can report emails instantly using the PhishNotify button, but many do so accidentally or unknowingly, leading to too many false positives. There should be a confirmation prompt asking users if they really want to report the email before submission.

5) API Limitations & Support – Some data, like module tiles, cannot be fetched using the API. More API options should be available for better integration. Also, dedicated tech support for API-related queries would be helpful.

6) Limited Support Availability – Currently, InfoSec IQ support is only available in the US timezone. Expanding support availability to India time zone would be beneficial for global customers. Review collected by and hosted on G2.com.

There's a number of things I like:

- the content library

-automated scheduling of emails Review collected by and hosted on G2.com.

I would like to be able to send employees a direct link to the awareness training. Review collected by and hosted on G2.com.

Infosec IQ is an ultimate platform for cybersecurity training, and there are lot of features.one of its best features is the ability to run simulated phishing campaigns. its helps organizations to test their employees' awareness in a realistic manner, giving insight into potential vulnerabilities in their real life. This training is interactive and often includes real-world scenarios that help employees understand and retain crucial information.he platform provides detailed reports and analytics that allow businesses to track progress, identify areas for improvement, and measure the effectiveness of the training Review collected by and hosted on G2.com.

The platform can be overwhelming for first-time users, if users aren’t familiar with the intricacies of cybersecurity training platforms. The interface requires some time to learn and get used to. Review collected by and hosted on G2.com.

The phishing simulations shoot out at random times for different people, making it a lot more realistic. The training content is easy to manage as well, so that you're not overwhelming your users. Review collected by and hosted on G2.com.

Our biggest grievance with it is that the phishing simulations require the use of PhishNotify+ instead of the native 'Report Spam' button on Google Workspace. That extension does work properly, but it would be a lot better if it directly connected with Google Workspace instead. The main issue is that our users still end up hitting 'Report Spam', which Infosec actually marks as "phished", leading to a large number of false positives. Review collected by and hosted on G2.com.

Beneficial and well-teaching system, explains clearly how and what? Review collected by and hosted on G2.com.

Could be very short, it is also good to have it multi language Review collected by and hosted on G2.com.

Infosec IQ was one of the easiest platforms to learn and use. So many features and the provided templates made it a breeze to deploy. I was also impressed with the support and help with onboarding. Great company to partner with. Review collected by and hosted on G2.com.

Reporting can be a bit difficult especially when you are creating a campaign that spans several time periods. That being said the support is excellant and with help I am always able to get the reports I need. Review collected by and hosted on G2.com.