# Infosec IQ Reviews **Vendor:** Infosec **Category:** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training) **Average Rating:** 4.5/5.0 **Total Reviews:** 654 ## About Infosec IQ Infosec IQ security awareness training empowers your employees with the knowledge and skills to stay cyber secure at work and home. With over 3,000 awareness and training resources, you’ll have everything you need to prepare employees to detect, report and defeat cybercrime. Every aspect of the platform can be customized to match your organization’s culture and personalized to employees’ learning styles. With Infosec IQ, you can: - Personalize employee training with role-based modules and gamified lessons in a variety of themes and styles to engage learners and strengthen your cybersecurity culture. - Automate learner management, training campaigns and phishing simulations to keep lessons relevant — and save you time. - Integrate with your LMS, identify provider, endpoint protection and SOC to streamline program management, reporting and attack response. - Analyze employee risk scores, learning outcomes and your cybersecurity culture to identify weaknesses and anticipate cyber threats. - Improve your training efforts with actionable data to make secure behaviors second nature for every employee. ## Infosec IQ Pros & Cons **What users like:** - Users find Infosec IQ to be an **extremely easy-to-use platform** that simplifies security awareness training effectively. (9 reviews) - Users value the **engaging and interactive content** offered by Infosec IQ, enhancing their security awareness training experience. (8 reviews) - Users appreciate the **readily available customer support** from Infosec IQ, enhancing their overall training experience. (5 reviews) - Users appreciate the **tailored Awareness program** of Infosec IQ, enhancing interactivity and engagement in cybersecurity training. (4 reviews) - Users value the **easy integrations** of Infosec IQ, enhancing its functionality with existing tools like Microsoft Outlook and Azure. (4 reviews) - Analytics (3 reviews) - Users value the **ease of understanding** in Infosec IQ, benefiting from intuitive design and informative reports. (3 reviews) - Educational (3 reviews) - Helpful (3 reviews) - Threat Detection (3 reviews) **What users dislike:** - Users are frustrated by **phishing simulation issues** due to reliance on PhishNotify+ and the confusion it causes. (6 reviews) - Users face **integration issues** with Infosec IQ, particularly with API limitations and lack of mandatory training tool compatibility. (2 reviews) - Users express frustration with **poor customer support** , particularly in communication and responsiveness regarding ongoing issues. (2 reviews) - Users experience **delayed services** with Infosec IQ, noting sluggishness in applications even after extended use. (1 reviews) - Users wish for a **faster email solution** to streamline notifications about incomplete trainings in Infosec IQ. (1 reviews) - Inadequate Reporting (1 reviews) - Learning Curve (1 reviews) - Limited Features (1 reviews) - Overcomplication (1 reviews) - Poor Video Content (1 reviews) ## Infosec IQ Reviews ### 1. A+ Nice software for education of spam, phishing and ransomware. Also easy to use back end software. **Rating:** 4.5/5.0 stars **Reviewed by:** Tito H. | Computer Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2024 **What do you like best about Infosec IQ?** Still performing great and support and help is readily available. Install was easy on Office 365 and would recommend to anyone in need of this type of education. Dashboard is easy to use and read. **What do you dislike about Infosec IQ?** Still slightly sluggish after months of use. Little slow on applications like delete, submit, send notification. Also not sure what sandbox does like some of the other functions it offers that don't do much or anything. I am on the admin side so my access and use is different from a standard user. Still recommended. No software is perfect and some of my concerns might be subjective. **What problems is Infosec IQ solving and how is that benefiting you?** Training and awareness of the numerous ways cyber attacks are done. They can come in through us, as well. Example we pick up a usb drive and plug it in to a secure computer. A definte no no. ### 2. Infosec review by new IT personnel. **Rating:** 5.0/5.0 stars **Reviewed by:** Raven P. | IT Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Infosec IQ?** I do like the way you can schedule campaigns to start and stop when you desire. Infosec also has a very good catalogue of past trainings or material that you can use as you see fit. I will also say that the support staff and your point of contact can really make your experience. I have a really solid contact and support personnel from Infosec and they really are very helpful and provide you with all you need to be successful. The PhishNotify button integration for Outlook is also something I recommend if your organization has issues with phishing emails. **What do you dislike about Infosec IQ?** The reports section of infosec and the campaigns you run can be a little obtuse at first. It just takes a little bit more to learn how to operate, but pretty easy once you figure it out. **Recommendations to others considering Infosec IQ:** Make sure you have a great support team from Infosec and are aware of what your needs for the system is. **What problems is Infosec IQ solving and how is that benefiting you?** One of my organizations biggest problems was phishing emails and trying to mitigate them from getting into our system. Our old system I felt was not good. Staff would call IT staff or forward the emails to us wondering if they are real or not. With the PhishNotify tool provided by Infosec we have been able to reduce the likelihood of phishing emails from traveling through our systems and have an extra layer of defense from those causing any harm. ### 3. Make Cyber Security a Priority for Your Employees Using Infosec IQ! **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca Penina S. | Drector of Educational Technology, E-Learning, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Infosec IQ?** Easy to access and assign to teachers. **What do you dislike about Infosec IQ?** We had teachers who signed in and tried to access the training and they were closed out. **What problems is Infosec IQ solving and how is that benefiting you?** Infosec is solving problems by educating our employees about the importance of cyber security and being aware of potential threats and attacks such as malware, phishing, and smishing. ### 4. Great program **Rating:** 5.0/5.0 stars **Reviewed by:** Julie H. | Technology Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Infosec IQ?** There is a ton of different functions built into the program. You can run so many types of tests and trainings...even create and upload your own! I am a new user, but I am very excited to see what the future brings using this program. **What do you dislike about Infosec IQ?** Not much, being a new user, I am a tad overwhelmed with all the many ways I can use the program, but that isn't necessarily a bad thing. I'm excited to learn all the ways I can use it. **What problems is Infosec IQ solving and how is that benefiting you?** I'm currently running phishing campaigns with my staff in order to better train their eyes to how to see and dismiss those types of emails when they get them. ### 5. Amazing platform with actually good and informative videos **Rating:** 4.5/5.0 stars **Reviewed by:** Kumar Shanu S. | Senior Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Infosec IQ?** We've been using InfoSec IQ for security awareness training and phishing simulations, and it’s been a great tool. The platform makes it easy to train employees on cybersecurity threats with interactive videos, quizzes, and phishing tests. The automated phishing simulations are especially helpful in identifying employees who might be at risk, and the reports give us clear insights into who needs extra training. One thing I like is how customizable it is—you can tailor phishing emails and training content to match our company’s needs. It also integrates well with Microsoft Outlook and other security tools. Overall, it’s an effective and user-friendly platform for improving cybersecurity awareness across the organization. Highly recommend it for companies looking to strengthen their defenses! **What do you dislike about Infosec IQ?** While InfoSec IQ is a useful security awareness platform, there are some areas where it could improve: 1) Loss of Learner Grouping Feature – Previously, in the learner profile, we could see which groups a user belonged to. This feature has now been removed, making it harder to track user groups. 2) AI-Powered Phishing Template Creation – Many competitive tools now offer AI-generated phishing templates, but InfoSec IQ lacks this feature. Adding AI-powered template creation would make phishing simulations more dynamic and efficient. 3) Auto-synchronization in AwareEd Campaigns – Currently, there’s no option to automatically enroll new users of a group into an ongoing AwareEd campaign. This would be a helpful addition to ensure all new employees added to group receive training without manual synchronization. 4) PhishNotify Button – Consent Option Needed – Right now, users can report emails instantly using the PhishNotify button, but many do so accidentally or unknowingly, leading to too many false positives. There should be a confirmation prompt asking users if they really want to report the email before submission. 5) API Limitations & Support – Some data, like module tiles, cannot be fetched using the API. More API options should be available for better integration. Also, dedicated tech support for API-related queries would be helpful. 6) Limited Support Availability – Currently, InfoSec IQ support is only available in the US timezone. Expanding support availability to India time zone would be beneficial for global customers. **What problems is Infosec IQ solving and how is that benefiting you?** Since implementing InfoSec IQ in our organization, it has significantly improved our security awareness and phishing resilience. Employees are now better trained to recognize phishing attempts and other cybersecurity threats through interactive training modules, quizzes, and phishing simulations. The platform's automated training campaigns have saved us time by ensuring continuous learning without manual intervention. Additionally, the risk tracking and compliance reporting features have helped us identify high-risk employees and stay aligned with regulatory requirements like GDPR and HIPAA. ### 6. InfosecIQ Review **Rating:** 5.0/5.0 stars **Reviewed by:** Emmanuel W. | Cybersecurity Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2025 **What do you like best about Infosec IQ?** There's a number of things I like: - the content library -automated scheduling of emails **What do you dislike about Infosec IQ?** I would like to be able to send employees a direct link to the awareness training. **What problems is Infosec IQ solving and how is that benefiting you?** This tool assisted me in determining the phishing risk rate for my company. ### 7. Securing the Future **Rating:** 5.0/5.0 stars **Reviewed by:** RAHUL G. | Senior Engg, Manufacturing, Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Infosec IQ?** Infosec IQ is an ultimate platform for cybersecurity training, and there are lot of features.one of its best features is the ability to run simulated phishing campaigns. its helps organizations to test their employees' awareness in a realistic manner, giving insight into potential vulnerabilities in their real life. This training is interactive and often includes real-world scenarios that help employees understand and retain crucial information.he platform provides detailed reports and analytics that allow businesses to track progress, identify areas for improvement, and measure the effectiveness of the training **What do you dislike about Infosec IQ?** The platform can be overwhelming for first-time users, if users aren’t familiar with the intricacies of cybersecurity training platforms. The interface requires some time to learn and get used to. **What problems is Infosec IQ solving and how is that benefiting you?** Its help to improve overall security awareness of all employees within an Company, reducing the risk of successful phishing attacks and other security breaches caused by human error. ### 8. Great product for smaller teams with rich content, lots of integrations and customizations **Rating:** 3.5/5.0 stars **Reviewed by:** Mel H. | VP of IT, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Infosec IQ?** The phishing simulations shoot out at random times for different people, making it a lot more realistic. The training content is easy to manage as well, so that you're not overwhelming your users. **What do you dislike about Infosec IQ?** Our biggest grievance with it is that the phishing simulations require the use of PhishNotify+ instead of the native 'Report Spam' button on Google Workspace. That extension does work properly, but it would be a lot better if it directly connected with Google Workspace instead. The main issue is that our users still end up hitting 'Report Spam', which Infosec actually marks as "phished", leading to a large number of false positives. **What problems is Infosec IQ solving and how is that benefiting you?** Cybersecurity training, but primarily in a way where it doesn't fade away from our users' minds. ### 9. IT management and support **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2023 **What do you like best about Infosec IQ?** Beneficial and well-teaching system, explains clearly how and what? **What do you dislike about Infosec IQ?** Could be very short, it is also good to have it multi language **What problems is Infosec IQ solving and how is that benefiting you?** how to prevent any security issues ### 10. Infosec IQ changed the way I train staff and faculty when it comes to identifying and cyber attacks **Rating:** 5.0/5.0 stars **Reviewed by:** Ross R. | Director of Technology, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2019 **What do you like best about Infosec IQ?** Infosec IQ was one of the easiest platforms to learn and use. So many features and the provided templates made it a breeze to deploy. I was also impressed with the support and help with onboarding. Great company to partner with. **What do you dislike about Infosec IQ?** Reporting can be a bit difficult especially when you are creating a campaign that spans several time periods. That being said the support is excellant and with help I am always able to get the reports I need. **Recommendations to others considering Infosec IQ:** Plan your deployment with your team prior to implementing. There are a lot of options to choose from. Also test it on a small number of employees before deploying it to everyone. **What problems is Infosec IQ solving and how is that benefiting you?** One of top reasons that an organization falls prey to a cyber attack is the people inside the organization letting it in. Training staff to identify a cyber attack is the best way to fight this international threat. With Infosec IQ we were able to train our employees in a short amount of time. We are also able to measure the effectiveness of that training through subsequent campaigns. The phishing simulations coupled with the user training is a must for any organization wanting to protect data and systems from cyber attack. ## Infosec IQ Discussions - [When will auto-provisioning feature be enabled?](https://www.g2.com/discussions/36963-when-will-auto-provisioning-feature-be-enabled) - 1 comment, 2 upvotes - [What is the best reporting practices that I can follow?](https://www.g2.com/discussions/what-is-the-best-reporting-practices-that-i-can-follow) - 1 comment, 1 upvote - [Just a follow up have you detected all bugs in the course system?](https://www.g2.com/discussions/50863-just-a-follow-up-have-you-detected-all-bugs-in-the-course-system) - 1 comment, 1 upvote - [Is there a plan to have more education that suites middle east ?](https://www.g2.com/discussions/25385-is-there-a-plan-to-have-more-education-that-suites-middle-east) - 3 comments, 1 upvote - [View Infosec IQ pricing details and edition comparison](https://www.g2.com/products/infosec-iq/reviews/infosec-iq-review-2273672?section=pricing&secure%5Bexpires_at%5D=2026-05-21+04%3A40%3A12+-0500&secure%5Bsession_id%5D=6d5cb0ed-a01d-4c4a-b3f1-c061fbdbb005&secure%5Btoken%5D=1e65945143995b4106f4afc286856aff9cff307acb306fcf6f0c3e33abab49b4&format=llm_user) ## Infosec IQ Features **Assessment** - Continuous Assessment - Phishing Assessment - Baselining **Training** - Content Library - Interactive Training - Gamification **Administration** - Risk-scoring - Customization - White-Labeling - Reporting - AI-generated Content ## Top Infosec IQ Alternatives - [Hoxhunt](https://www.g2.com/products/hoxhunt/reviews) - 4.8/5.0 (3,662 reviews) - [KnowBe4 Security Awareness Training](https://www.g2.com/products/knowbe4-security-awareness-training/reviews) - 4.6/5.0 (2,353 reviews) - [Proofpoint Security Awareness Training](https://www.g2.com/products/proofpoint-security-awareness-training/reviews) - 4.5/5.0 (327 reviews)