# KnowBe4 Security Awareness Training vs Mimecast Security Awareness Training Comparison
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## AI Generated Summary
- **G2 reviewers report** that KnowBe4 Security Awareness Training excels in user satisfaction, boasting a significantly higher overall score compared to Mimecast. Users appreciate the platform's **intuitive interface** and the ability to easily set up training groups, making it a favorite for organizations looking to streamline their training processes.
- **Users say** that KnowBe4 offers a rich variety of training content, including **interactive quizzes** and engaging videos, which help maintain user interest and enhance learning. In contrast, while Mimecast's training is noted for its humor and engaging delivery, it lacks the same depth and variety in content that KnowBe4 provides.
- **Reviewers mention** that KnowBe4's implementation process is quick and straightforward, with many users highlighting the **clean and minimal UI** that makes navigation easy. On the other hand, Mimecast, while effective, does not receive the same level of praise for its setup experience, indicating potential challenges for new users.
- **According to verified reviews** , KnowBe4 shines in its support quality, with users rating it highly for responsiveness and helpfulness. In contrast, Mimecast's support is seen as less robust, which could be a concern for organizations that prioritize ongoing assistance.
- **Users appreciate** KnowBe4's comprehensive reporting features, which allow organizations to track training progress effectively. This is a notable advantage over Mimecast, where users feel that reporting capabilities could be improved to better meet their needs.
- **Reviewers highlight** that KnowBe4's gamification elements and risk-scoring features foster a more engaging learning environment, which is particularly beneficial for keeping employees motivated. Mimecast, while offering valuable training, does not match this level of engagement, with users noting that its gamification aspects are less developed.



| | KnowBe4 Security Awareness Training | Mimecast Security Awareness Training | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 3.9 out of 5 | 
| **Total Reviews** | 2,372 | 20 | 
| **Largest Market Segment** | Mid-Market (66.0% of reviews) | Mid-Market (50.0% of reviews) | 
| **Entry Level Price** | $2.79 1 Seat Per Month | No pricing available | 

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## Top Pros & Cons

### KnowBe4 Security Awareness Training

Pros:
- Ease of Use (151 reviews)
- Training (137 reviews)

Cons:
- Phishing Issues (41 reviews)
- Repetitive Content (35 reviews)

### Mimecast Security Awareness Training

**Not enough data**

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## Ratings Comparison
| Rating | KnowBe4 Security Awareness Training | Mimecast Security Awareness Training | 
|---|---|---|
  | **Meets Requirements** | 9.3 (1774 reviews) | 8.6 (14 reviews) | 
  | **Ease of Use** | 9.0 (1974 reviews) | 8.8 (14 reviews) | 
  | **Ease of Setup** | 8.8 (1737 reviews) | 8.3 (8 reviews) | 
  | **Ease of Admin** | 8.9 (1611 reviews) | 8.3 (8 reviews) | 
  | **Quality of Support** | 9.3 (1672 reviews) | 7.7 (13 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (1595 reviews) | 8.1 (8 reviews) | 
  | **Product Direction (% positive)** | 9.4 (1773 reviews) | 9.2 (14 reviews) | 

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## Pricing

### KnowBe4 Security Awareness Training

#### Entry-Level Pricing

Plan: SAT Advanced 501-1000 Seats 3-Year

Price: $2.79 1 Seat Per Month

Description: Advanced is our most popular subscription. Monthly pricing per seat billed on an annual basis. 

Key Features:
- AI-Selected Phishing Templates
- AI-Recommended Optional Learning 
- Callback Phishing 

[Browse all 5 editions](https://www.g2.com/products/knowbe4-security-awareness-training/pricing)

#### Free Trial

Yes

### Mimecast Security Awareness Training

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

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## Features Comparison By Category

### Security Awareness Training

| Product | Score | Reviews |
|---|---|---|
| **KnowBe4 Security Awareness Training** | 8.4/10 | 1281 |
| **Mimecast Security Awareness Training** | 7.7/10 | 12 |

#### Assessment

| Feature | KnowBe4 Security Awareness Training | Mimecast Security Awareness Training | 
|---|---|---|
| **Continuous Assessment** | 8.9 (1102 reviews) | 8.2 (11 reviews) | 
| **Phishing Assessment** | 9.3 (1198 reviews) | 7.9 (12 reviews) | 
| **Baselining** | 8.7 (1095 reviews) | 8.1 (9 reviews) | 

#### Training

| Feature | KnowBe4 Security Awareness Training | Mimecast Security Awareness Training | 
|---|---|---|
| **Content Library** | 8.7 (1199 reviews) | 8.0 (9 reviews) | 
| **Interactive Training** | 8.7 (1145 reviews) | 7.7 (11 reviews) | 
| **Gamification** | 8.1 (1012 reviews) | 6.4 (7 reviews) | 

#### Administration

| Feature | KnowBe4 Security Awareness Training | Mimecast Security Awareness Training | 
|---|---|---|
| **Risk-scoring** | 8.5 (1106 reviews) | 7.1 (8 reviews) | 
| **Customization** | 8.3 (1120 reviews) | 7.9 (8 reviews) | 
| **White-Labeling** | 8.3 (988 reviews) | Feature Not Available | 
| **Reporting** | 8.7 (1158 reviews) | 7.6 (7 reviews) | 
| **AI-generated Content** | 6.7 (62 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training)




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## Reviewer Demographics

### By Company Size

| Segment | KnowBe4 Security Awareness Training | Mimecast Security Awareness Training | 
|---|---|---|
| **Small-Business** | 12.7% | 16.7% | 
| **Mid-Market** | 66.0% | 50.0% | 
| **Enterprise** | 21.3% | 33.3% | 

### By Industry

#### KnowBe4 Security Awareness Training

- **Financial Services:** 8.2%
- **Information Technology and Services:** 6.1%
- **Hospital & Health Care:** 5.5%
- **Non-Profit Organization Management:** 4.8%
- **Government Administration:** 4.6%
- **Banking:** 4.5%
- **Manufacturing:** 4.1%
- **Insurance:** 4.0%
- **Computer Software:** 3.9%
- **Construction:** 2.8%
- **Other:** 51.5%

#### Mimecast Security Awareness Training

- **Information Technology and Services:** 22.2%
- **Computer & Network Security:** 16.7%
- **Hospital & Health Care:** 11.1%
- **Manufacturing:** 5.6%
- **Legal Services:** 5.6%
- **Law Practice:** 5.6%
- **Insurance:** 5.6%
- **Hospitality:** 5.6%
- **Higher Education:** 5.6%
- **Government Administration:** 5.6%
- **Other:** 11.1%

---
## Alternatives

### Alternatives to KnowBe4 Security Awareness Training

- [Hoxhunt](https://www.g2.com/products/hoxhunt/reviews) — 4.8/5 stars (3699 reviews)
- [MetaCompliance Security Awareness Training](https://www.g2.com/products/metacompliance-security-awareness-training/reviews) — 4.6/5 stars (1125 reviews)
- [SoSafe](https://www.g2.com/products/sosafe/reviews) — 4.5/5 stars (799 reviews)
- [Infosec IQ](https://www.g2.com/products/infosec-iq/reviews) — 4.5/5 stars (654 reviews)
- [NINJIO Security Awareness](https://www.g2.com/products/ninjio-security-awareness/reviews) — 4.8/5 stars (388 reviews)
- [Proofpoint Security Awareness Training](https://www.g2.com/products/proofpoint-security-awareness-training/reviews) — 4.5/5 stars (334 reviews)
- [usecure](https://www.g2.com/products/usecure/reviews) — 4.6/5 stars (328 reviews)
- [Huntress Managed Security Awareness Training](https://www.g2.com/products/huntress-managed-security-awareness-training/reviews) — 4.6/5 stars (182 reviews)
- [Webroot Security Awareness Training](https://www.g2.com/products/webroot-security-awareness-training/reviews) — 4.4/5 stars (71 reviews)
- [Hacker Rangers Security Awareness](https://www.g2.com/products/hacker-rangers-security-awareness/reviews) — 4.9/5 stars (859 reviews)

### Alternatives to Mimecast Security Awareness Training

- [Proofpoint Security Awareness Training](https://www.g2.com/products/proofpoint-security-awareness-training/reviews) — 4.5/5 stars (334 reviews)
- [Infosec IQ](https://www.g2.com/products/infosec-iq/reviews) — 4.5/5 stars (654 reviews)
- [Hoxhunt](https://www.g2.com/products/hoxhunt/reviews) — 4.8/5 stars (3699 reviews)
- [SoSafe](https://www.g2.com/products/sosafe/reviews) — 4.5/5 stars (799 reviews)
- [NINJIO Security Awareness](https://www.g2.com/products/ninjio-security-awareness/reviews) — 4.8/5 stars (388 reviews)
- [usecure](https://www.g2.com/products/usecure/reviews) — 4.6/5 stars (328 reviews)
- [MetaCompliance Security Awareness Training](https://www.g2.com/products/metacompliance-security-awareness-training/reviews) — 4.6/5 stars (1125 reviews)
- [Hacker Rangers Security Awareness](https://www.g2.com/products/hacker-rangers-security-awareness/reviews) — 4.9/5 stars (859 reviews)
- [EasyLlama](https://www.g2.com/products/easyllama/reviews) — 4.8/5 stars (399 reviews)
- [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) — 4.7/5 stars (279 reviews)

---
## Top Discussions

### KnowBe4 Security Awareness Training

- Title: [Why is security awareness training so important to our organization?](https://www.g2.com/discussions/why-is-security-awareness-training-so-important-to-our-organization) — 6 comments
  > **Top comment:** "Security awareness is so important to organizations because the easiest access to the company network is through the end-users. When end-users are not..."
- Title: [Best Practices for Admins Evaluating Suspicious Emails - Tools Used?](https://www.g2.com/discussions/15187-best-practices-for-admins-evaluating-suspicious-emails-tools-used) — 4 comments, 2 upvotes
  > **Top comment:** "KnowBe4 has a product called PhishER that ties in nicely with their awareness training. It uses VirusTotal in its research of emails reported by employees..."
- Title: [What is KnowBe4 Security Awareness Training used for?](https://www.g2.com/discussions/what-is-knowbe4-security-awareness-training-used-for) — 2 comments, 1 upvote
  > **Top comment:** "Our company uses it to assign training about different security topics like phishing emails. We can track users' completion status and run surveys on how..."
- Title: [Is there any way I can enable the option to download the training videos?](https://www.g2.com/discussions/40996-is-there-any-way-i-can-enable-the-option-to-download-the-training-videos) — 2 comments, 1 upvote
  > **Top comment:** "n/a"
- Title: [How to begin an awareness program?](https://www.g2.com/discussions/40992-how-to-begin-an-awareness-program) — 2 comments, 1 upvote
  > **Top comment:** "n/a"

### Mimecast Security Awareness Training

- Title: [What is mimecast awareness training?](https://www.g2.com/discussions/what-is-mimecast-awareness-training) — 1 comment
  > **Top comment:** "A series of short, funny, sit-com style videos featuring two imaginary characters: Human Error and Sound Judgement. These videos are set in an office, and..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/knowbe4-security-awareness-training-vs-mimecast-security-awareness-training)