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- KnowBe4 Security Awareness Training
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- KnowBe4 Security Awareness Training-vs-Mimecast Security Awareness Training
Compare KnowBe4 Security Awareness Training and Mimecast Security Awareness Training 
At a Glance
Market Segments
Mid-Market (66.3% of reviews)
Mid-Market (56.3% of reviews)
Entry-Level Pricing
$2.65 1 Seat Per Month
No pricing available
KnowBe4 Security Awareness Training
Star Rating
(2,038)4.7 out of 5
Market Segments
Mid-Market (66.3% of reviews)
Entry-Level Pricing
$2.65 1 Seat Per Month
Browse all 5 pricing plansMimecast Security Awareness Training
Star Rating
(18)3.8 out of 5
Market Segments
Mid-Market (56.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Mimecast Security Awareness TrainingSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that KnowBe4 Security Awareness Training excels in its "Quality of Support," with a score of 9.3, while Mimecast Security Awareness Training falls short at 7.3, indicating that KnowBe4 provides more responsive and helpful customer service.
- Reviewers mention that KnowBe4 offers a more extensive "Content Library" with a score of 8.7 compared to Mimecast's 7.7, suggesting that KnowBe4 has a wider variety of training materials available for users.
- G2 users highlight the superior "Gamification" features of KnowBe4, scoring 8.1, which enhances user engagement, whereas Mimecast's score of 5.8 indicates a lack of effective gamified elements in their training modules.
- Users on G2 report that KnowBe4's "Continuous Assessment" feature, rated at 8.9, provides ongoing evaluations that help reinforce learning, while Mimecast's lower score of 7.8 suggests less effective assessment capabilities.
- Reviewers say that KnowBe4's "Ease of Use" is rated at 9.0, making it more user-friendly compared to Mimecast's 8.6, which can lead to a smoother onboarding experience for new users.
- Users report that KnowBe4's "Risk-scoring" feature, with a score of 8.5, offers better insights into user vulnerabilities, while Mimecast's score of 6.7 indicates a less robust approach to risk assessment.
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Pricing
Entry-Level Pricing
KnowBe4 Security Awareness Training
Diamond 101-500 Seats 3-Year
$2.65
1 Seat Per Month
Diamond is our most popular subscription, other levels are available. Monthly pricing per seat billed on an annual basis.
- AI-Driven Phishing
- AI-Recommended Optional Learning
- Callback Phishing
Mimecast Security Awareness Training
No pricing availableFree Trial
KnowBe4 Security Awareness Training
Free Trial is available
Mimecast Security Awareness Training
No trial information availableRatings
Meets Requirements
9.3
1,618
8.3
12
Ease of Use
9.0
1,676
8.6
12
Ease of Setup
8.8
1,465
8.1
7
Ease of Admin
9.0
1,480
8.1
7
Quality of Support
9.3
1,531
7.3
11
Has the product been a good partner in doing business?
9.4
1,465
7.9
7
Product Direction (% positive)
9.5
1,616
9.0
12
Features by Category
Assesment
8.9
973
7.8
9
9.3
1045
8.0
10
8.7
980
7.9
8
Training
8.7
1020
7.7
8
8.8
1015
7.5
10
8.1
904
5.8
6
Administration
8.5
990
6.7
7
8.3
982
7.5
6
8.3
878
Feature Not Available
8.7
1018
7.2
6
Categories
Categories
Shared Categories
KnowBe4 Security Awareness Training and Mimecast Security Awareness Training are categorized as Security Awareness Training
Unique Categories
KnowBe4 Security Awareness Training has no unique categories
Mimecast Security Awareness Training has no unique categories
Reviews
Reviewers' Company Size
KnowBe4 Security Awareness Training
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mimecast Security Awareness Training
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
8.0%
Information Technology and Services
5.7%
Hospital & Health Care
5.6%
Non-Profit Organization Management
4.9%
Government Administration
4.7%
Other
71.1%
Information Technology and Services
25.0%
Hospital & Health Care
12.5%
Computer & Network Security
12.5%
Manufacturing
6.3%
Legal Services
6.3%
Other
37.5%
Most Helpful Reviews
KnowBe4 Security Awareness Training
Most Helpful Favorable Review
Verified User in Computer & Network Security
The process of sending users test phishing emails.
Most Helpful Critical Review
Verified User in Sports
We started using the solution (3 months ago), so for the moment no negative points.
Mimecast Security Awareness Training
Most Helpful Favorable Review
Helly P.
Verified User in Information Technology and Services
Security Awareness Training was good and understanding.
Most Helpful Critical Review
Verified User in Hospital & Health Care
How pricing is based and implemented. Training modules should not be limited and I shouldn't have to purchase more trainings. Customer service can be very poor as well.
Verified User in Computer & Network Security
The process of sending users test phishing emails.
Helly P.
Verified User in Information Technology and Services
Security Awareness Training was good and understanding.
Verified User in Sports
We started using the solution (3 months ago), so for the moment no negative points.
Verified User in Hospital & Health Care
How pricing is based and implemented. Training modules should not be limited and I shouldn't have to purchase more trainings. Customer service can be very poor as well.
Alternatives
Discussions
Why is security awareness training so important to our organization?
6 comments
NC
Security awareness training equips people with knowledge,turning them into a business' first line of effective defence.Read more
Best Practices for Admins Evaluating Suspicious Emails - Tools Used?
4 comments
AR
If you can view the emails then you can already do 99% of the evaluation. As long as you understand what the risks look like you can make a pretty good...Read more
Is SIP protection being considered in the future?
2 comments
LH
Thanks Austin for your question. It is not likely we would offer those services in the future. You could test your users using the KnowBe4 Vishing voice...Read more
What is mimecast awareness training?
1 comment
NL
A series of short, funny, sit-com style videos featuring two imaginary characters: Human Error and Sound Judgement. These videos are set in an office, and...Read more
Mimecast Security Awareness Training has no more discussions with answers
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