G2 reviewers report that Meltwater excels in overall user satisfaction, boasting a high G2 Score that reflects its robust media intelligence capabilities. Users appreciate its comprehensive global coverage and social media listening features, which provide a broad picture of brand performance.
Users say that Meltwater's intuitive programming and customizable dashboard make it easy to navigate once set up, with many highlighting the platform's automated analytics and daily reporting as standout features that enhance usability.
Reviewers mention that while Isentia Mediaportal offers valuable features like alerts and analytics reports, it may require more time to fully understand and utilize effectively. Some users found it fairly easy to grasp initially, but noted that deeper engagement is necessary for optimal performance.
According to verified reviews, Meltwater's customer support is frequently praised for its responsiveness, which can be a significant advantage for users needing assistance during their media monitoring journey.
G2 reviewers highlight that Isentia Mediaportal is beneficial for quantitative analysis and serves as a centralized system for media sharing, but it lacks the extensive user feedback and recent reviews that Meltwater enjoys, which may impact potential buyers' confidence.
Users report that Meltwater's ease of use and setup are major advantages, with many finding the onboarding process straightforward, while Isentia Mediaportal's learning curve can be steeper, requiring more time to become proficient.
Pricing
Entry-Level Pricing
Isentia Mediaportal
No pricing available
Meltwater
No pricing available
Free Trial
Isentia Mediaportal
No trial information available
Meltwater
No trial information available
Ratings
Meets Requirements
8.0
9
7.9
2,140
Ease of Use
6.7
9
7.8
2,174
Ease of Setup
Not enough data
7.8
1,153
Ease of Admin
Not enough data
8.1
930
Quality of Support
7.5
8
8.6
2,065
Has the product been a good partner in doing business?
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.