Compare IFS and Oracle Field Service Cloud 
At a Glance
Market Segments
Mid-Market (63.6% of reviews)
Enterprise (48.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
IFS
Star Rating
(264)4.0 out of 5
Market Segments
Mid-Market (63.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about IFSOracle Field Service Cloud
Star Rating
(139)4.0 out of 5
Market Segments
Enterprise (48.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Oracle Field Service CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Oracle Field Service Cloud excels in its Ease of Setup with a score of 8.3, making it a preferred choice for companies looking for a quick implementation. In contrast, IFS has a lower score of 6.6, indicating a more complex setup process.
- Reviewers mention that Oracle Field Service Cloud offers superior Quality of Support with a score of 8.0, while IFS falls short with a score of 6.4. This suggests that users of Oracle Field Service Cloud feel more supported in their operational needs.
- G2 users highlight the Inventory Tracking capabilities of Oracle Field Service Cloud, scoring 8.9, which is significantly higher than IFS's score of 8.3. This feature is crucial for businesses that rely heavily on accurate inventory management.
- Users on G2 report that Oracle Field Service Cloud shines in Client Notifications with a score of 8.1, enhancing customer communication. In comparison, IFS's score of 7.4 indicates that its client communication features may not be as robust.
- Reviewers mention that Oracle Field Service Cloud's Field Service Dispatch functionality, scoring 8.4, is more efficient than IFS's score of 6.7, which can impact the effectiveness of service delivery in the field.
- Users say that Oracle Field Service Cloud's Analytics capabilities, with a score of 8.3, provide better insights compared to IFS's score of 7.4, making it a more data-driven choice for organizations looking to leverage analytics for decision-making.
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Pricing
Entry-Level Pricing
IFS
No pricing availableOracle Field Service Cloud
No pricing availableFree Trial
IFS
No trial information availableOracle Field Service Cloud
No trial information availableRatings
Meets Requirements
8.1
216
8.5
112
Ease of Use
7.6
217
8.2
113
Ease of Setup
6.6
149
8.3
25
Ease of Admin
7.4
148
8.8
25
Quality of Support
6.4
210
8.0
106
Has the product been a good partner in doing business?
7.2
148
8.5
24
Product Direction (% positive)
8.2
210
7.0
109
Features by Category
Accounting
8.4
30
Not enough data
8.0
25
Not enough data
7.9
25
Not enough data
8.1
26
Not enough data
7.8
24
Not enough data
8.3
25
Not enough data
8.0
28
Not enough data
8.1
24
Not enough data
8.0
23
Not enough data
7.9
25
Not enough data
Inventory & Warehouse
8.9
30
Not enough data
8.5
31
Not enough data
8.5
31
Not enough data
8.3
29
Not enough data
8.1
26
Not enough data
7.8
22
Not enough data
8.5
23
Not enough data
8.1
15
Not enough data
Purchasing
8.2
31
Not enough data
8.8
30
Not enough data
7.9
25
Not enough data
8.4
30
Not enough data
Sales & Marketing
8.5
26
Not enough data
8.3
20
Not enough data
8.6
28
Not enough data
7.8
27
Not enough data
8.3
24
Not enough data
7.7
23
Not enough data
Manufacturing
8.1
27
Not enough data
7.5
23
Not enough data
7.7
22
Not enough data
8.1
27
Not enough data
8.3
26
Not enough data
8.3
27
Not enough data
7.7
20
Not enough data
8.4
21
Not enough data
Quality Management
8.0
23
Not enough data
7.7
24
Not enough data
7.0
20
Not enough data
7.4
23
Not enough data
7.6
19
Not enough data
7.6
21
Not enough data
8.0
21
Not enough data
Distribution
8.4
27
Not enough data
8.5
22
Not enough data
7.5
24
Not enough data
8.6
26
Not enough data
8.3
24
Not enough data
HR
8.3
12
Not enough data
7.6
19
Not enough data
7.4
23
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Accounting
9.8
8
Not enough data
7.2
6
Not enough data
8.6
6
Not enough data
8.1
9
Not enough data
8.8
7
Not enough data
7.6
7
Not enough data
9.3
5
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
7.6
7
Not enough data
Inventory & Warehouse
8.3
12
Not enough data
8.6
12
Not enough data
8.0
11
Not enough data
7.6
11
Not enough data
7.8
12
Not enough data
Purchasing
8.0
9
Not enough data
8.3
11
Not enough data
8.5
10
Not enough data
8.8
11
Not enough data
Sales & Marketing
8.3
11
Not enough data
7.9
8
Not enough data
8.0
10
Not enough data
8.1
9
Not enough data
8.3
9
Not enough data
8.3
10
Not enough data
Discrete Manufacturing
8.0
9
Not enough data
7.2
6
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.2
10
Not enough data
Process Manufacturing
7.2
6
Not enough data
7.1
8
Not enough data
7.2
6
Not enough data
ETO Manufacturing
7.7
8
Not enough data
7.5
6
Not enough data
7.0
5
Not enough data
Quality Management
8.3
6
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
8.8
8
Not enough data
Service
Not enough data
Not enough data
Not enough data
Not enough data
7.5
6
Not enough data
Distribution
8.3
9
Not enough data
8.1
9
Not enough data
8.7
10
Not enough data
HR
Not enough data
Not enough data
Not enough data
Not enough data
7.8
6
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Accounting
8.3
23
Not enough data
6.9
16
Not enough data
6.8
16
Not enough data
7.8
22
Not enough data
7.5
19
Not enough data
7.2
21
Not enough data
7.6
18
Not enough data
7.6
20
Not enough data
7.6
17
Not enough data
7.5
17
Not enough data
Inventory & Warehouse
8.0
22
Not enough data
7.6
21
Not enough data
7.7
21
Not enough data
7.4
18
Not enough data
6.8
18
Not enough data
Purchasing
7.6
19
Not enough data
8.3
20
Not enough data
8.0
20
Not enough data
8.1
20
Not enough data
Sales & Marketing
7.6
19
Not enough data
7.4
14
Not enough data
8.1
18
Not enough data
8.0
17
Not enough data
7.8
19
Not enough data
7.4
17
Not enough data
Manufacturing
8.0
20
Not enough data
8.1
18
Not enough data
7.6
19
Not enough data
7.9
19
Not enough data
7.2
15
Not enough data
7.6
18
Not enough data
Quality Management
7.5
16
Not enough data
7.4
16
Not enough data
6.4
15
Not enough data
7.5
16
Not enough data
Distribution
8.1
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
HR
6.3
10
Not enough data
7.4
12
Not enough data
7.3
11
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Accounting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory & Warehouse
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Purchasing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales & Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Manufacturing
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
HR
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Accounting
6.9
47
Not enough data
6.8
47
Not enough data
6.8
51
Not enough data
7.1
58
Not enough data
6.5
35
Not enough data
7.6
64
Not enough data
7.5
67
Not enough data
7.6
60
Not enough data
7.3
52
Not enough data
7.1
52
Not enough data
7.5
73
Not enough data
7.0
49
Not enough data
7.4
52
Not enough data
7.1
45
Not enough data
7.7
49
Not enough data
7.7
56
Not enough data
7.5
52
Not enough data
7.4
63
Not enough data
Back Office
7.4
54
Not enough data
7.7
47
Not enough data
6.9
26
Not enough data
7.1
43
Not enough data
7.5
52
Not enough data
7.3
30
Not enough data
6.4
25
Not enough data
8.2
71
Not enough data
8.2
65
Not enough data
7.0
36
Not enough data
7.3
45
Not enough data
7.5
40
Not enough data
7.5
43
Not enough data
7.0
28
Not enough data
Front Office
6.8
31
Not enough data
6.0
24
Not enough data
7.2
39
Not enough data
7.6
35
Not enough data
6.8
29
Not enough data
6.8
20
Not enough data
6.7
22
Not enough data
7.4
48
Not enough data
7.4
42
Not enough data
6.6
29
Not enough data
7.1
49
Not enough data
7.0
41
Not enough data
6.4
20
Not enough data
6.3
21
Not enough data
6.7
22
Not enough data
6.8
31
Not enough data
Integration
6.7
33
Not enough data
7.2
62
Not enough data
7.3
58
Not enough data
Logistics
7.6
61
Not enough data
7.1
50
Not enough data
7.2
51
Not enough data
7.4
66
Not enough data
7.5
65
Not enough data
8.0
64
Not enough data
7.4
57
Not enough data
7.2
56
Not enough data
7.8
63
Not enough data
7.8
58
Not enough data
Platform
7.6
64
Not enough data
7.0
47
Not enough data
7.2
55
Not enough data
7.5
60
Not enough data
7.3
67
Not enough data
7.1
55
Not enough data
Production
7.6
60
Not enough data
6.4
40
Not enough data
7.1
48
Not enough data
6.9
47
Not enough data
7.2
44
Not enough data
6.7
36
Not enough data
7.5
56
Not enough data
7.2
49
Not enough data
7.1
38
Not enough data
7.5
52
Not enough data
6.8
34
Not enough data
7.4
48
Not enough data
Reporting & Analytics
7.2
61
Not enough data
7.4
63
Not enough data
7.3
56
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Asset Definition
8.2
12
Not enough data
7.9
11
Not enough data
8.2
12
Not enough data
8.2
11
Not enough data
Asset Tracking
6.7
12
Not enough data
8.3
12
Not enough data
7.9
13
Not enough data
Inventory
8.1
12
Not enough data
6.7
11
Not enough data
7.1
12
Not enough data
Depreciation
7.9
11
Not enough data
8.2
11
Not enough data
7.7
11
Not enough data
7.1
12
Not enough data
Maintenance
7.9
11
Not enough data
7.6
11
Not enough data
7.6
9
Not enough data
7.8
10
Not enough data
8.0
9
Not enough data
8.0
11
Not enough data
Field Service
8.2
11
Not enough data
8.5
8
Not enough data
7.6
7
Not enough data
Monitoring
7.4
11
Not enough data
8.5
10
Not enough data
7.3
10
Not enough data
Contract & Warranty
8.2
10
Not enough data
8.1
8
Not enough data
7.4
9
Not enough data
Analytics
8.7
14
Not enough data
8.3
14
Not enough data
8.2
11
Not enough data
Integration
9.2
12
Not enough data
7.1
7
Not enough data
8.7
13
Not enough data
Logistics and Operations
6.9
6
Not enough data
6.7
5
Not enough data
7.2
6
Not enough data
8.1
7
Not enough data
8.1
6
Not enough data
7.1
8
Not enough data
5.8
8
Not enough data
8.1
6
Not enough data
7.4
7
Not enough data
7.9
7
Not enough data
Nonconformance
7.0
18
Not enough data
6.9
18
Not enough data
7.5
16
Not enough data
Quality system
7.5
19
Not enough data
7.3
17
Not enough data
7.3
19
Not enough data
Risk Management
6.3
15
Not enough data
6.3
13
Not enough data
6.7
18
Not enough data
Inspection Management
6.3
17
Not enough data
7.1
18
Not enough data
7.0
17
Not enough data
Compliance
7.0
15
Not enough data
6.8
13
Not enough data
6.8
14
Not enough data
Platform
6.5
21
Not enough data
7.4
23
Not enough data
6.3
15
Not enough data
6.8
23
Not enough data
Services
7.3
22
Not enough data
6.4
24
Not enough data
6.4
23
Not enough data
6.1
20
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Before the Job
7.5
31
8.2
61
8.1
36
8.4
59
8.2
32
8.8
63
8.0
33
7.7
59
On the Job
7.9
39
8.3
72
7.8
38
8.4
75
7.7
31
8.0
66
7.4
32
8.1
67
7.3
11
7.4
9
After the Job
7.8
44
8.0
76
7.4
38
8.3
72
7.8
32
8.6
58
7.8
25
8.6
52
Categories
Categories
Shared Categories
IFS and Oracle Field Service Cloud are categorized as Field Service Management
Unique Categories
IFS is categorized as Process ERP, Mixed Mode ERP, Discrete ERP, ETO ERP, Quality Management (QMS), Enterprise Asset Management (EAM), ERP Systems, Aviation MRO, and Construction ERP
Oracle Field Service Cloud has no unique categories
Reviews
Reviewers' Company Size
IFS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Oracle Field Service Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
8.9%
Oil & Energy
8.1%
Information Technology and Services
7.3%
Electrical/Electronic Manufacturing
4.6%
Construction
4.2%
Other
66.8%
Hospital & Health Care
8.0%
Retail
7.2%
Consumer Services
6.4%
Higher Education
4.8%
Telecommunications
4.0%
Other
69.6%
Most Helpful Reviews
IFS
Most Helpful Favorable Review
Andry R.
Verified User in Building Materials
IFS is easy to learn and to implement for business leads who need to improve their efficiency. It covers the main functions and tools used in businesses.
Most Helpful Critical Review
huzefa a.
Verified User in Food & Beverages
IFS seems to be focusing on niche spaces. The core of this system is good. But they seem to be losing their way. Lobbies did not add much value. Thing like 3D modelling and virtual reality are gimmicks for an ERP.
Oracle Field Service Cloud
Most Helpful Favorable Review
Verified User in Retail
What’s most helpful is the fact that I could pull up all my information I need to with no hassle. It’s a very good program
Most Helpful Critical Review
Melissa D.
Verified User in Veterinary
Even though it is technically organized, it's very difficult to find a lot of things when actually using it. It's not as clear or clean cut as it could be.
Andry R.
Verified User in Building Materials
IFS is easy to learn and to implement for business leads who need to improve their efficiency. It covers the main functions and tools used in businesses.
Verified User in Retail
What’s most helpful is the fact that I could pull up all my information I need to with no hassle. It’s a very good program
huzefa a.
Verified User in Food & Beverages
IFS seems to be focusing on niche spaces. The core of this system is good. But they seem to be losing their way. Lobbies did not add much value. Thing like 3D modelling and virtual reality are gimmicks for an ERP.
Melissa D.
Verified User in Veterinary
Even though it is technically organized, it's very difficult to find a lot of things when actually using it. It's not as clear or clean cut as it could be.
Alternatives
Discussions
What is IFS FSM?
2 comments
SN
It’s IFS’s Field Service Module. This is a module developed by IFS to support field agents wherein they can key in requirements/service reports from remote...Read more
Oracle Field Service Cloud has no discussions with answers
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