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IFS Reviews & Product Details

IFS Overview

What is IFS?

IFS is the world’s leading provider of Industrial AI and enterprise software for hardcore businesses that make, service, and power our planet. Our technology enables businesses which manufacture goods, maintain complex assets, and manage service-focused operations to unlock the transformative power of Industrial AI™ to enhance productivity, efficiency, and sustainability. IFS Cloud is a fully composable AI-powered platform, designed for ultimate flexibility and adaptability to our customers’ specific requirements and business evolution. It spans the needs of Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), Information Technology Service Management (ITSM), and Field Service Management (FSM). IFS technology leverages AI, machine learning, real-time data and analytics to empower our customers to make informed strategic decisions and excel at their Moment of Service™. IFS was founded in 1983 by five university friends who pitched a tent outside our first customer's site to ensure they would be available 24/7 and the needs of the customer would come first. Since then, IFS has grown into a global leader with over 6,500 employees in 80 countries. Driven by those foundational values of agility, customer-centricity, and trust, IFS is recognized worldwide for delivering value and supporting strategic transformations. We are the most recommended supplier in our sector. Visit ifs.com to learn why.

IFS Details
Product Website
Languages Supported
English
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Product Description

Spanning enterprise resource planning (ERP), enterprise asset management (EAM) and service management, IFS software gives you the transparency, agility, and power to manage enterprise-wide operational excellence. IFS Cloud is a single product that delivers class-leading solutions across Service Management, Enterprise Resource Planning and Enterprise Asset Management.


Seller Details
Seller
IFS
Company Website
Year Founded
1983
HQ Location
Linkoping , Sweden
Twitter
@ifs
10,935 Twitter followers
LinkedIn® Page
www.linkedin.com
8,584 employees on LinkedIn®
Ownership
STO: IFS
Description

IFS provides enterprise software for industries such as aerospace, energy, and manufacturing, enabling organizations to manage their operations, assets, and services effectively.


Rebecca W.
RW
Overview Provided by:
Building a customer advocacy ecosystem at IFS

Recent IFS Reviews

EA
Eman A.Enterprise (> 1000 emp.)
0.0 out of 5
"Poor ERP system"
Nothing , poor process design for HR and payroll
SC
Stephan C.Mid-Market (51-1000 emp.)
0.0 out of 5
"Prisoner"
There is very little to like about using IFS.
Shubham L.
SL
Shubham L.Mid-Market (51-1000 emp.)
5.0 out of 5
"IFS - an alternative for SAP and Quickbase CRM and Project Managements"
We have a dedicated IFS client connector to get data from different projections at the same time in one call.
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0 people requested security information

IFS Media

IFS Demo - Headcount Analysis Dashboard in IFS Cloud
Explore how HCM in IFS Cloud helps you manage, control and grow your workforce through the entire employee lifecycle 'from hire to retire'.
IFS Demo - Spend Analysis in IFS Cloud
Set the conditions for your spend analysis - generate, categorize and Set the conditions for your spend analysis, generate, categorize and stay up-to-date on your transactions.
IFS Demo - Quick Expenses Reporter
IFS Trip Tracker makes it easy to track expenses, mileage, and deductions during your travels.
IFS Demo - Project Portfolio Management Lobby
IFS Cloud allows users to aggregate, analyze and view project KPI's. Examine critical project data displayed, how and where the user needs it.
IFS Demo - Asset Insights
The Asset Health Dashboard utilizes IFS data to display asset critical statistics and health data within a PowerBI format, fully embedded within the IFS Cloud solution.
IFS Demo - Discover the power of Industrial AI
Leading manufacturers across the world use IFS.ai to produce and distribute 200 billion packages a year sustainably.
Play IFS Video
Play IFS Video
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Official Downloads

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Video Reviews

265 IFS Reviews

4.0 out of 5
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265 IFS Reviews
4.0 out of 5
265 IFS Reviews
4.0 out of 5

IFS Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for IFSQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
SC
IT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about IFS?

There is very little to like about using IFS. Review collected by and hosted on G2.com.

What do you dislike about IFS?

It is very difficult to be a user of IFS. It's not just the limited capability (there are very basic financial reports IFS can't create), difficutl to use, the very high pricing (and not honoring deals that had been promised when impacted by the frequent turnover), or the fact that even their sales people admit they are selling items (eg AI) that they don't have. Users would be much better served working with a more functional and user friendly software. Review collected by and hosted on G2.com.

What problems is IFS solving and how is that benefiting you?

The benefits are difficult to enumerate, as they are overcome by the challenges. We had a perpetual license and they are stopping support for it. Review collected by and hosted on G2.com.

MR
IFS Applications Coordinator (Responsible for IFS and integrated systems)
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about IFS?

You can start simple and introduce new functionality to the users almost infinitely over time. There are also channels to get directly into contact with managers inside IFS that share information about roadmaps, strategies and insights into customers issues and solutions relevant to your business.

IFS are proactive and early to implement new technologies and provide training and best practices. Review collected by and hosted on G2.com.

What do you dislike about IFS?

As with most large and competent systems the cost both in terms of user training and licenses can be experienced as challenging when coming from a business specific smaller ERP with less features. Also when the offered prices when upgrading 1-1 from IFS Apps 10 to Cloud can be higly unrealistic.

The customer support has not been great but is rapidly improving which shows that IFS is listening to customer feedback. Review collected by and hosted on G2.com.

What problems is IFS solving and how is that benefiting you?

We operate offshore rigs that operating in different regions of the world which means many legal requirements, complex logistics and focus on maintenance of equipment and reporting. With IFS Applications we can use fewer systems and benefit from having having all data available where and when you need it. It is very strong in the areas we use making it perfect for our business area. Review collected by and hosted on G2.com.

Shubham L.
SL
Quality Analyst
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about IFS?

We have a dedicated IFS client connector to get data from different projections at the same time in one call. Review collected by and hosted on G2.com.

What do you dislike about IFS?

It's projections and documentations on projections. Everytime if we want to query data from any projections then we are struggling to get it in one shot as we are not sure where we find a page that connects projections and it's stored data. Review collected by and hosted on G2.com.

What problems is IFS solving and how is that benefiting you?

We are swithing from Quickbase to IFS to store our employees data and fields related data. We also using it for quality records. Review collected by and hosted on G2.com.

This review is awaiting moderation by the G2 team
Joe L.
JL
Global IT Director
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about IFS?

The application has many modules that work in concert to provide support thru the entire order to cash workflow. Review collected by and hosted on G2.com.

What do you dislike about IFS?

I cannot think of any special concern or functionality gap that exists in the order to chase or engineer to build workflow. Review collected by and hosted on G2.com.

What problems is IFS solving and how is that benefiting you?

We have integrated manufacturing internal business processes and the intra-company customer order module works great.

Multi-currency order entry is also used. All financial companies in IFS that represent Armstrong Intl global divisions use on general ledge chart. Review collected by and hosted on G2.com.

GB
Independent Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about IFS?

It is a full end to end ERP solution for any business within any industry. It performs excellently in the cloud and maintains an impressive "up time" availability. It contains an outstanding set of internal controls to ensure data integrity across all areas of functionality. Review collected by and hosted on G2.com.

What do you dislike about IFS?

I can't think of too many downsides about IFS. However, most of the support is headquartered out of Sri Lanka and sometimes the time difference for US based companies can be challenging when coordinating upgrades/updates. However, those incidents are far and few between and not a detriment in any regard. Review collected by and hosted on G2.com.

What problems is IFS solving and how is that benefiting you?

Problems solved are more efficient management of large inventories. Additionally, the system functionality includes mobile inventory capability with full integration with the mobile work order facility. Material can be issued in the field with full transaction accoutabilty (material issue to invoice). Provides enhanced operations control with full backend financial handling. Review collected by and hosted on G2.com.

Andrew B.
AB
Group IT Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about IFS?

well structured intregated system that allows our business to grow.

nice interface that makes it easy for users to use Review collected by and hosted on G2.com.

What do you dislike about IFS?

support structure still needs to improve Review collected by and hosted on G2.com.

What problems is IFS solving and how is that benefiting you?

fully process of order placement to fulfilment with control of manufacturing and costs Review collected by and hosted on G2.com.

Verified User in Medical Devices
EM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about IFS?

IFS is a complete ERP system, very suited to mid sized companies, which provides end-to-end processes for our business. Lobbies are very much liked by our users. Review collected by and hosted on G2.com.

What do you dislike about IFS?

Permissions are pretty complex and custom events cannot always be applied where you would like them to be applied. Review collected by and hosted on G2.com.

What problems is IFS solving and how is that benefiting you?

Use of Projects to track and cap spend on capex projects is particularly useful. Control of our inventory has also never been better. Review collected by and hosted on G2.com.

Verified User in Aviation & Aerospace
AA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about IFS?

Once you are familar with the platform then navigating through it is easy. The commands are basic and easy to remember. When the system lacks a certain function or field it is easy to create custom fields to meet the users needs. Review collected by and hosted on G2.com.

What do you dislike about IFS?

It is not intuitive. The system does not know how connect objects together. Documents, Modifications, Maintenance plans, nothing has "connection". Review collected by and hosted on G2.com.

What problems is IFS solving and how is that benefiting you?

IFS allows oganized document managment. Review collected by and hosted on G2.com.

Verified User in Manufacturing
EM
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about IFS?

I like that we are able to handle most requirements wtihout having to do extensive coding. We can add custom events or custom fields relatively easily and that doesn't impact our ability to take on the most recent updates. I also feel like we have good attention from our IFS reps and they stay engaged with us. Review collected by and hosted on G2.com.

What do you dislike about IFS?

The support can be challenging at times, where responses can be slow. Review collected by and hosted on G2.com.

What problems is IFS solving and how is that benefiting you?

IFS is what most of our business uses to perform our manufacturing across a variety of diverse products and processes. Whether it be engineer to order or make to stock, we use it everywhere. Review collected by and hosted on G2.com.