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At a Glance
Market Segments
Small-Business (59.4% of reviews)
Small-Business (60.9% of reviews)
Entry-Level Pricing
$99.00 1 user Per Month
$239.00
Hootsuite
Star Rating
(6,644)4.3 out of 5
Market Segments
Small-Business (59.4% of reviews)
Pros & Cons
Entry-Level Pricing
$99.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansRival IQ
Star Rating
(49)4.5 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$239.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Hootsuite excels in its Content Calendar feature, scoring 9.0, which allows for effective scheduling and planning of social media posts. In contrast, Rival IQ does not have a dedicated content calendar feature, which reviewers mention as a limitation for users looking for comprehensive content management.
- Reviewers mention that Rival IQ shines in Competitor Analysis, achieving a score of 9.6, which provides in-depth insights into competitors' social media strategies. Hootsuite, with a score of 7.5 in this area, is seen as less robust, leading users to feel they lack competitive insights.
- Users on G2 highlight that Rival IQ's Report Exporting feature is superior, scoring 9.1, allowing for easy sharing and presentation of analytics. Hootsuite's score of 8.3 in this area indicates it may not offer the same level of flexibility and ease in reporting.
- Reviewers say that Hootsuite's Social Publishing capabilities are strong, with a score of 8.8, making it user-friendly for scheduling posts across multiple platforms. Rival IQ, while effective, scores lower at 8.0, which some users feel limits their publishing efficiency.
- G2 users report that Rival IQ's Quality of Support is exceptional, with a score of 9.5, leading to high satisfaction among users who value responsive customer service. Hootsuite, with a score of 8.1, is perceived as less supportive, which can be a drawback for users needing assistance.
- Users say that Hootsuite's Ease of Setup is commendable, scoring 8.5, making it accessible for new users. Rival IQ, however, scores higher at 9.6, indicating a more streamlined onboarding process that users appreciate for its simplicity.
Pricing
Entry-Level Pricing
Hootsuite
Standard
$99.00
1 user Per Month
- Up to 10 social accounts
- Unlimited post scheduling
- Best time to post recommendations
Rival IQ
Drive
$239.00
Save 15% with an Annual Subscription.
- Track up to 10 companies on Facebook, Instagram, Twitter, TikTok, and LinkedIn
- 6 months of data history
- 12 hours data freshness
Free Trial
Hootsuite
Free Trial is available
Rival IQ
Free Trial is available
Ratings
Meets Requirements
8.4
5,996
8.7
42
Ease of Use
8.6
6,073
9.3
42
Ease of Setup
8.7
3,865
9.5
28
Ease of Admin
8.7
2,540
9.6
27
Quality of Support
8.2
4,488
9.2
41
Has the product been a good partner in doing business?
8.6
2,312
9.6
27
Product Direction (% positive)
8.0
5,913
8.7
37
Features by Category
Social Analytics
7.5
2144
9.4(won by 1.9)
30
7.9
2351
8.3(won by 0.4)
26
8.6
2477
8.9(won by 0.3)
28
7.4(won by 1.3)
1811
6.1
18
7.4(won by default)
2035
Feature Not Available
7.6(won by 0.9)
1485
6.7
5
7.4(won by 2.4)
1446
5.0
5
Reports & Dashboards
8.1(tied score)
2385
8.1(tied score)
26
8.3
2360
9.0(won by 0.7)
26
8.4
2323
8.6(won by 0.2)
23
7.1(won by default)
1386
Not enough data
Agentic AI - Social Media Analytics
6.7(won by default)
145
Not enough data
6.6(won by default)
144
Not enough data
6.6(won by default)
143
Not enough data
6.6(won by default)
145
Not enough data
6.7(won by default)
145
Not enough data
Content & Collaboration
9.0
2738
Not enough data
8.0
2568
Not enough data
8.0
2508
Not enough data
7.8
2391
Not enough data
8.2
2523
Not enough data
8.1
2513
Not enough data
Social Management
8.1
4455
Not enough data
8.9
4935
Not enough data
8.2
4466
Not enough data
8.4
4775
Not enough data
7.1
3465
Not enough data
8.0
2524
Not enough data
7.9
2140
Not enough data
Agentic AI - Social Media Management
6.8
277
Not enough data
7.0
275
Not enough data
7.1
274
Not enough data
7.1
274
Not enough data
7.1
270
Not enough data
6.9
270
Not enough data
7.1
266
Not enough data
Platform Interoperability
7.7
563
Not enough data
Agentic AI - Social Media Advertising
7.4
59
Not enough data
7.2
58
Not enough data
7.4
59
Not enough data
7.4
60
Not enough data
7.6
59
Not enough data
7.7
60
Not enough data
Social Functionality
8.4
667
Not enough data
Campaign Management
8.4
671
Not enough data
8.1
665
Not enough data
8.1
657
Not enough data
7.9
664
Not enough data
8.1
661
Not enough data
8.4
654
Not enough data
8.2
647
Not enough data
7.8
633
Not enough data
7.7
635
Not enough data
8.1
628
Not enough data
8.0
621
Not enough data
7.5
621
Not enough data
7.7
615
Not enough data
Targeting
8.1
627
Not enough data
7.8
616
Not enough data
7.9
615
Not enough data
7.8
609
Not enough data
Platform
7.7
598
Not enough data
8.3
615
Not enough data
8.5
612
Not enough data
8.6
608
Not enough data
8.3
601
Not enough data
8.2
598
Not enough data
8.3
600
Not enough data
8.0
588
Not enough data
8.1
592
Not enough data
Monitoring & Listening
8.1
1909
Not enough data
7.2
1508
Not enough data
8.2
701
Not enough data
8.0
676
Not enough data
7.9
669
Not enough data
7.7
648
Not enough data
Agentic AI - Social Media Listening Tools
7.3
59
Not enough data
7.2
59
Not enough data
7.4
58
Not enough data
7.3
59
Not enough data
7.4
59
Not enough data
Data Management & Analysis
7.5
1356
Not enough data
8.1
1860
Not enough data
8.2
718
Not enough data
7.8
646
Not enough data
Categories
Categories
Shared Categories
Hootsuite and Rival IQ are categorized as Social Media Analytics
Unique Categories
Hootsuite is categorized as Social Media Suites, Social Media Management, Social Media Listening Tools, and Social Media Advertising
Rival IQ has no unique categories
Reviews
Reviewers' Company Size
Hootsuite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rival IQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.5%
Non-Profit Organization Management
8.5%
Higher Education
4.3%
Computer Software
3.9%
Information Technology and Services
3.6%
Other
64.2%
Marketing and Advertising
39.1%
Information Technology and Services
8.7%
Computer Software
6.5%
Non-Profit Organization Management
4.3%
Management Consulting
4.3%
Other
37.0%
Alternatives
Discussions
What is the most popular feature of Hootsuite?
4 Comments
HV
Scheduling in advance and recommend post timesRead more
What do you get with free Hootsuite?
4 Comments
MW
Nothing. Hootsuite discontinued their free tier Read more
How to connect Hootsuite to Facebook business page
3 Comments
JM
Hootsuite has deep, rich help pages that often include instructional videos. Adding your Facebook page and other social networks can be found...Read more
How does the free 7-day trial work?
1 Comment
Official Response from Rival IQ
You may evaluate Rival IQ for 14 days completely free, with no commitment and no credit card required. If you require more time to evaluate, please contact...Read more
What are my payment options?
1 Comment
Official Response from Rival IQ
Our online payment system accepts Visa, MasterCard, Discover, and American Express. Monthly plans can only be paid by credit card. For annual plans, we can...Read more
Is there a minimum commitment?
1 Comment
Official Response from Rival IQ
To get the most out of Rival IQ, you'll want to subscribe to an annual plan. Besides receiving an annual pricing discount, you'll get access to additional...Read more
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