Compare GymMaster and Mindbody 
At a Glance
Market Segments
Small-Business (89.5% of reviews)
Small-Business (82.7% of reviews)
Entry-Level Pricing
$89.00 100 Current Members Per Month
Starting at $139.00 Per Month
GymMaster
Star Rating
(19)4.7 out of 5
Market Segments
Small-Business (89.5% of reviews)
Entry-Level Pricing
$89.00 100 Current Members Per Month
Browse all 6 pricing plansMindbody
Star Rating
(390)3.6 out of 5
Market Segments
Small-Business (82.7% of reviews)
Entry-Level Pricing
Starting at $139.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Mindbody's Ease of Setup is rated at 6.5, indicating a more challenging onboarding process compared to GymMaster's score of 8.5, which users report as being straightforward and user-friendly.
- Users on G2 highlight that Mindbody's Automated Collections feature has a low rating of 5.8, suggesting inefficiencies, while GymMaster excels with a more robust billing system, making it easier for users to manage payments.
- G2 users report that Mindbody's Staff Management capabilities are rated at a disappointing 3.6, whereas GymMaster shines with a higher score, providing better tools for managing staff schedules and roles.
- Reviewers mention that Mindbody's Marketing Tools score of 7.8 is decent, but GymMaster's superior rating of 9.1 indicates a more comprehensive suite of features for membership promotions and automated campaigns.
- Users say that Mindbody's Client Management features, particularly in Personalization, are rated at a low 2.7, while GymMaster offers better options for customizing client experiences, leading to higher satisfaction among users.
- Users report that Mindbody's Analytics and Reporting tools are rated at 3.1, which many find lacking, while GymMaster provides more detailed insights and reporting capabilities, making it easier for businesses to track performance and trends.
Featured Products
Sponsored
Gym Insight
(28)
Online Appointment Scheduling
Visit Website
Sponsored
Exercise.com
(56)
Online Appointment Scheduling
Visit Website
Pricing
Entry-Level Pricing
GymMaster
Foundation
$89.00
100 Current Members Per Month
For smaller gyms
- GymMaster All-in-1 Gym Management Software
Mindbody
Starter
Starting at $139.00
Per Month
Starter has all the foundational tools you need to help run your day-to-day, plus the flexibility to add other features as you grow. Additional benefits of this tier include being listed on the Mindbody app, scheduling resources, client & staff management, self check-in for classes, digital intake forms, and standard reporting tools.
- Mindbody App and Web Listing
- Class, Appointment, Workshop, and Event Scheduling
- Retail Point of Sale
Free Trial
GymMaster
Free Trial is available
Mindbody
No trial information availableRatings
Meets Requirements
Not enough data
7.9
321
Ease of Use
9.4
13
7.4
328
Ease of Setup
8.5
10
6.6
161
Ease of Admin
Not enough data
7.0
164
Quality of Support
Not enough data
7.5
295
Has the product been a good partner in doing business?
Not enough data
7.1
159
Product Direction (% positive)
Not enough data
6.5
322
Features by Category
Business Administration
Not enough data
7.2
15
Not enough data
7.8
18
Not enough data
7.6
28
Not enough data
7.1
20
Not enough data
7.1
16
Training Tools
Not enough data
7.7
16
Not enough data
6.9
15
Not enough data
8.3
30
Not enough data
Feature Not Available
Not enough data
6.1
11
Business Administration - Spa Management
Not enough data
8.8
8
Not enough data
8.5
9
Not enough data
9.4
8
Marketing - Spa Management
Not enough data
9.1
9
Not enough data
8.9
6
Not enough data
Not enough data
Guest Experience - Spa Management
Not enough data
9.3
7
Not enough data
Not enough data
Not enough data
9.2
6
Billing & Revenue - Gym Management
Not enough data
6.0
13
Not enough data
7.2
15
Not enough data
6.1
14
Facility Management - Gym Management
Not enough data
7.9
20
Not enough data
4.7
13
Data & Reporting - Gym Management
Not enough data
7.2
17
Not enough data
7.0
16
Membership - Gym Management
Not enough data
5.2
15
Not enough data
4.9
12
Not enough data
6.7
15
Not enough data
5.0
11
Not enough data
4.7
11
Notifications
Not enough data
7.0
15
Not enough data
7.0
14
Not enough data
6.8
15
Settings
Not enough data
7.2
12
Not enough data
6.4
13
Not enough data
6.4
13
Personalization
Not enough data
6.4
13
Not enough data
6.4
13
Integrations
Not enough data
5.4
12
Not enough data
6.1
14
Not enough data
6.0
16
Not enough data
4.3
10
Not enough data
5.3
13
Generative AI
Not enough data
Feature Not Available
Not enough data
3.3
7
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Business Management
Not enough data
5.4
9
Not enough data
4.3
9
Not enough data
5.0
9
Not enough data
5.6
9
Class Management
Not enough data
4.1
9
Not enough data
4.8
9
Not enough data
3.7
9
Not enough data
Feature Not Available
Client Manangement
Not enough data
4.6
8
Not enough data
4.3
9
Not enough data
5.4
9
Integrations
Not enough data
4.3
9
Not enough data
4.8
9
Categories
Categories
Shared Categories
GymMaster and Mindbody are categorized as Gym Management and Online Appointment Scheduling
Unique Categories
GymMaster has no unique categories
Reviews
Reviewers' Company Size
GymMaster
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mindbody
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
84.2%
Retail
5.3%
Primary/Secondary Education
5.3%
Facilities Services
5.3%
‐
Other
0.0%
Health, Wellness and Fitness
57.5%
Retail
3.5%
Cosmetics
3.3%
Consumer Services
3.3%
Hospital & Health Care
2.4%
Other
30.1%
Most Helpful Reviews
GymMaster
Most Helpful Favorable Review
Verified User in Health, Wellness and Fitness
GymMaster is very user friendly, easy to use, and exactly what we need to keep track of our members, billing, etc. No complaints!
Most Helpful Critical Review
Mindbody
Most Helpful Favorable Review
Jessica W.
Verified User in Consumer Services
I like the simplicity of booking appointments. It is extremely easy to navigate and easy to train on. The marketing tools are wonderful as well, such as email confirmations and the accessibility with its integration with mail chimp for our newsletters....
Most Helpful Critical Review
Melissa A.
Verified User in Health, Wellness and Fitness
99% of MindBody was the worst, most awful experience. They will not talk to you on the phone after you are "sold" the product. Wait times are over 4 hours and if it doesn't land during their open hours, then you don't get a call back and get to try again...
Verified User in Health, Wellness and Fitness
GymMaster is very user friendly, easy to use, and exactly what we need to keep track of our members, billing, etc. No complaints!
Jessica W.
Verified User in Consumer Services
I like the simplicity of booking appointments. It is extremely easy to navigate and easy to train on. The marketing tools are wonderful as well, such as email confirmations and the accessibility with its integration with mail chimp for our newsletters....
Melissa A.
Verified User in Health, Wellness and Fitness
99% of MindBody was the worst, most awful experience. They will not talk to you on the phone after you are "sold" the product. Wait times are over 4 hours and if it doesn't land during their open hours, then you don't get a call back and get to try again...
Alternatives
Discussions
GymMaster has no discussions with answers
What will the future of Mindbody look like? What upgrades will the system undergo in 2020.
2 comments
RD
As the year comes to a close, we are reflecting on a productive 2019 and gearing up for an exciting 2020. MINDBODY allows business owners to eliminate...Read more
How much does it cost to use Mindbody?
1 comment
YI
It depends on the plan you choose. It starts around $125 and upwards from there.Read more
Mindbody has no more discussions with answers
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