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Compare Gusto and UKG Pro 
Featured Products
At a Glance
Market Segments
Small-Business (84.2% of reviews)
Mid-Market (48.6% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
No pricing available
Gusto
Star Rating
(8,615)4.6 out of 5
Market Segments
Small-Business (84.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansUKG Pro
Star Rating
(2,164)4.3 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UKG ProSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in user-friendliness, with many users highlighting its straightforward interface that simplifies payroll and expense management. One user noted, "Gusto makes it easy to log my hours each day," showcasing its intuitive design that enhances daily usability.
- Users say that UKG Pro offers a comprehensive solution for HR needs, combining payroll, benefits tracking, and organizational information into one platform. Reviewers appreciate that it becomes easier to navigate over time, stating, "UKG Pro is a one-stop shop for everything HR related."
- According to verified reviews, Gusto significantly outperforms UKG Pro in terms of setup and compliance, with users praising its quick implementation process. One user mentioned, "Ease of set up and compliance as well as day to day use," indicating a smoother onboarding experience.
- Reviewers mention that while UKG Pro has robust features, it can be less intuitive for new users. Some feedback suggests that it may not be as employee- and manager-focused, which can lead to a steeper learning curve compared to Gusto's more accessible design.
- G2 reviewers highlight that Gusto's strong support and responsiveness contribute to its high satisfaction ratings. Users appreciate the quality of support, with one stating that Gusto is "very helpful for our team to use as a startup," emphasizing its reliability for small businesses.
- Users report that UKG Pro, while powerful, may struggle to meet specific workflow needs for some organizations, with configuration challenges noted in reviews. This contrasts with Gusto's flexibility, where users find it easier to adapt the software to their unique requirements.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
UKG Pro
No pricing availableFree Trial
Gusto
Free Trial is available
UKG Pro
No trial information availableRatings
Meets Requirements
9.4
6,501
8.5
1,789
Ease of Use
9.5
6,712
8.5
1,834
Ease of Setup
9.3
5,355
7.6
1,035
Ease of Admin
9.3
2,292
8.0
961
Quality of Support
9.0
5,411
8.1
1,598
Has the product been a good partner in doing business?
9.1
2,289
8.3
948
Product Direction (% positive)
9.2
6,583
8.4
1,756
Features by Category
Core HR
8.8
904
8.4
701
9.0
923
7.9
677
8.1
795
Feature Not Available
8.6
845
7.9
511
8.8
864
8.3
591
8.7
872
8.0
747
Generative AI
7.2
472
6.7
55
Platform
8.2
2238
7.7
729
8.0
2045
7.6
537
Feature Not Available
7.7
380
8.9
2276
8.3
811
9.2
2277
8.5
741
8.9
2183
7.7
590
8.8
2243
8.3
800
9.1
2266
7.9
686
Employee Self Service
9.5
5196
|
Verified
8.8
934
|
Verified
8.9
4686
|
Verified
8.3
735
|
Verified
9.0
4741
|
Verified
7.9
652
|
Verified
Administration
9.4
5019
|
Verified
8.6
826
|
Verified
9.1
4616
|
Verified
8.0
794
|
Verified
9.6
5090
|
Verified
9.2
894
|
Verified
8.9
4449
|
Verified
8.2
278
9.2
4661
|
Verified
8.9
837
|
Verified
8.8
4161
|
Verified
8.6
740
|
Verified
9.1
4370
|
Verified
8.6
728
|
Verified
9.2
4544
|
Verified
9.0
803
|
Verified
9.2
4544
|
Verified
9.0
751
|
Verified
Taxes
9.3
4869
|
Verified
8.7
782
|
Verified
9.2
4735
|
Verified
8.2
693
|
Verified
Feature Not Available
8.4
626
|
Verified
Integration
8.6
4100
|
Verified
7.9
505
|
Verified
8.8
4119
|
Verified
8.3
526
|
Verified
8.8
4162
|
Verified
8.1
439
|
Verified
8.6
3901
|
Verified
8.5
562
|
Verified
Platform
9.0
4594
|
Verified
8.2
827
|
Verified
9.2
4578
|
Verified
8.5
846
|
Verified
9.3
4841
|
Verified
8.5
860
|
Verified
9.2
4456
|
Verified
8.6
774
|
Verified
Benefits Administration Platform Features
9.0
1360
Not enough data
8.9
1314
Not enough data
8.4
1219
Not enough data
9.0
1331
Not enough data
9.1
1308
Not enough data
9.2
1347
Not enough data
9.0
1277
Not enough data
8.8
1253
Not enough data
Benefits Administration Platform Features
9.0
1360
Not enough data
8.9
1314
Not enough data
8.4
1219
Not enough data
9.0
1331
Not enough data
9.1
1308
Not enough data
9.2
1347
Not enough data
9.0
1277
Not enough data
9.1
930
Not enough data
8.8
1253
Not enough data
8.5
1059
Not enough data
8.3
976
Not enough data
8.9
1042
Not enough data
Generative AI
7.2
839
Not enough data
7.2
836
Not enough data
7.1
831
Not enough data
Platform
8.2
2238
7.7
729
8.0
2045
7.6
537
Feature Not Available
7.7
380
8.9
2276
8.3
811
9.2
2277
8.5
741
8.9
2183
7.7
590
8.8
2243
8.3
800
9.1
2266
7.9
686
Automation
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basics
Not enough data
8.5
97
Not enough data
8.4
79
Not enough data
9.0
96
Additional Functionality
Not enough data
8.3
64
Not enough data
Feature Not Available
Not enough data
8.5
92
Content
Not enough data
8.5
91
Not enough data
8.3
85
Platform Basics
8.5
183
Not enough data
9.2
192
Not enough data
8.9
183
Not enough data
Platform Performance
8.8
189
Not enough data
8.5
177
Not enough data
Platform Functionality
9.1
184
Not enough data
8.5
180
Not enough data
8.8
177
Not enough data
Platform Additional Functionality
8.8
180
Not enough data
8.4
174
Not enough data
8.1
171
Not enough data
Generative AI
7.3
157
Not enough data
Operations
Not enough data
8.5
54
Not enough data
8.4
54
Not enough data
8.4
52
Not enough data
8.4
51
Not enough data
7.7
54
Platform Basics
Not enough data
8.0
223
Not enough data
8.6
269
Not enough data
8.8
270
Platform Content
Not enough data
8.4
231
Not enough data
8.2
86
Not enough data
8.3
232
Platform Additional Functionality
Not enough data
8.1
221
Not enough data
8.5
241
Not enough data
8.0
92
Not enough data
8.8
220
Not enough data
9.1
298
Performance reviews
Not enough data
7.7
74
|
Verified
Not enough data
7.7
92
|
Verified
Not enough data
8.3
105
|
Verified
Goals
Not enough data
8.3
93
|
Verified
Not enough data
8.0
85
|
Verified
Feedback
Not enough data
7.9
76
|
Verified
Not enough data
7.8
72
Not enough data
7.3
63
Not enough data
6.8
56
Data
Not enough data
8.1
98
|
Verified
Not enough data
8.3
95
|
Verified
Agentic AI - Performance Management
Not enough data
5.5
10
Not enough data
5.5
10
Platform Basics
9.2
772
Not enough data
9.2
777
Not enough data
Platform Administration
8.6
710
Not enough data
9.1
755
Not enough data
9.0
762
Not enough data
Platform Payment Content
9.0
759
Not enough data
8.4
651
Not enough data
9.1
734
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fatigue Management - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Capabilities - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
7.7
237
Not enough data
8.0
193
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
7.7
219
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.2
2238
7.7
729
8.0
2045
7.6
537
Feature Not Available
7.7
380
8.9
2276
8.3
811
9.2
2277
8.5
741
8.9
2183
7.7
590
8.8
2243
8.3
800
9.1
2266
7.9
686
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
7.6
241
5.7
9
7.9
242
6.0
10
7.8
244
6.0
10
7.9
245
5.8
10
8.0
246
6.8
10
Platform Content
8.7
1152
8.1
244
9.1
1175
8.5
359
9.2
1176
8.5
364
8.4
1087
8.2
185
8.8
1101
8.1
258
8.6
1093
7.9
258
Platform Additional Functionality
9.2
1153
8.5
404
8.7
1092
7.5
194
8.5
1066
7.9
208
8.9
1112
8.3
350
9.1
1135
8.3
371
Platform Data
8.4
1018
7.8
164
8.7
1057
7.9
296
8.8
1041
8.0
183
Platform
8.2
2238
7.7
729
8.0
2045
7.6
537
Feature Not Available
7.7
380
8.9
2276
8.3
811
9.2
2277
8.5
741
8.9
2183
7.7
590
8.8
2243
8.3
800
9.1
2266
7.9
686
Recruiting and Onboarding
8.0
992
7.7
397
9.0
1102
8.3
523
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.5
37
Not enough data
8.1
33
Not enough data
8.2
38
Not enough data
8.3
33
Course Delivery
Not enough data
8.5
40
Not enough data
8.0
42
Not enough data
8.5
34
Course Management
Not enough data
7.8
24
Not enough data
8.2
36
Not enough data
8.6
32
Not enough data
8.5
36
LMS Marketplace
Not enough data
7.5
20
Not enough data
7.4
23
Not enough data
7.8
21
Interface
Not enough data
8.4
34
Not enough data
8.4
29
Training & eLearning
Not enough data
8.4
35
Not enough data
8.5
40
Not enough data
8.5
37
Not enough data
8.0
29
Not enough data
8.2
34
Not enough data
8.6
38
Not enough data
8.5
36
Generative AI
Not enough data
7.1
8
Not enough data
7.1
8
Not enough data
6.7
7
Agentic AI - Corporate Learning Management Systems
Not enough data
5.7
5
Not enough data
5.7
5
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.2
2238
7.7
729
8.0
2045
7.6
537
Feature Not Available
7.7
380
8.9
2276
8.3
811
9.2
2277
8.5
741
8.9
2183
7.7
590
8.8
2243
8.3
800
9.1
2266
7.9
686
Time Tracking
Not enough data
8.0
571
Not enough data
7.8
331
Not enough data
7.8
252
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
8.2
368
Administration
Not enough data
8.1
393
Not enough data
8.1
424
Not enough data
7.8
370
Not enough data
8.0
310
Not enough data
8.5
491
Platform
Not enough data
8.2
479
Not enough data
7.7
336
Not enough data
7.7
224
Not enough data
8.3
466
Not enough data
7.6
373
Not enough data
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.2
2238
7.7
729
8.0
2045
7.6
537
Feature Not Available
7.7
380
8.9
2276
8.3
811
9.2
2277
8.5
741
8.9
2183
7.7
590
8.8
2243
8.3
800
9.1
2266
7.9
686
Platform
8.2
2238
7.7
729
8.0
2045
7.6
537
Feature Not Available
7.7
380
8.9
2276
8.3
811
9.2
2277
8.5
741
8.9
2183
7.7
590
8.8
2243
8.3
800
9.1
2266
7.9
686
Workforce Management Platform Features
Not enough data
8.3
105
Not enough data
8.0
123
Not enough data
8.3
209
Not enough data
8.0
209
Not enough data
Feature Not Available
Not enough data
7.9
128
Not enough data
8.1
150
Not enough data
8.5
221
Not enough data
7.7
104
Not enough data
8.2
133
Categories
Categories
Shared Categories
Gusto and UKG Pro are categorized as Onboarding, Core HR, Payroll, HCM Software, and Performance Management
Unique Categories
Gusto is categorized as Contractor Payments, Contractor Management, Time & Attendance, and Benefits Administration
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UKG Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
5.5%
Computer Software
5.2%
Accounting
5.1%
Health, Wellness and Fitness
4.7%
Hospital & Health Care
4.6%
Other
74.9%
Hospital & Health Care
6.5%
Oil & Energy
5.2%
Hospitality
4.7%
Financial Services
4.6%
Retail
4.3%
Other
74.6%
Discussions
Is there an app for Gusto payroll?
4 Comments
DL
Yes there is just look for GUSTO app to download to your phone doesnt matter if you have OS or Android its available for bothRead more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
What is UltiPro system?
30 Comments
C
This is a great overview of UKG Pro! It's interesting how it handles everything from hiring to retirement. Speaking of organizing content, I've been using a...Read more
How is the best way to get my NTR to file our unemployment reports timely? They were filed late 3 quarters in 2019. Also, how do I get my NTR to communicate with me and answer my emails and/or phone calls. There's been zero comunication.
3 Comments
JE
We track grants by using the project code. We can add as a default the project/grant code in Core if the employee only works one grant. If the employee works...Read more
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