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At a Glance
Gusto
Gusto
Star Rating
(2,296)4.5 out of 5
Market Segments
Small-Business (91.7% of reviews)
Information
Entry-Level Pricing
Starting at $46.00
Free Trial is available
Learn more about Gusto
RUN Powered by ADP
RUN Powered by ADP
Star Rating
(1,659)4.5 out of 5
Market Segments
Small-Business (94.3% of reviews)
Information
Entry-Level Pricing
Contact ADP
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Gusto excels in its "Web Portal" feature, scoring 9.5, which allows employees to easily access their information and manage their benefits. In contrast, RUN Powered by ADP's portal received a score of 9.1, indicating a less user-friendly experience.
  • Reviewers mention that Gusto's "Direct Deposit" feature is highly rated at 9.7, making payroll processing seamless for employees. RUN Powered by ADP also offers direct deposit but with a slightly lower score of 9.6, suggesting it may not be as efficient.
  • G2 users highlight Gusto's "Time, Attendance, and PTO" management capabilities, scoring 9.1, which provides robust tracking and reporting tools. RUN Powered by ADP, however, scored 8.6 in this area, indicating potential limitations in its time management features.
  • Users on G2 report that Gusto's "Total Compensation Statements" feature is particularly strong, with a score of 9.2, allowing for clear communication of employee compensation. RUN Powered by ADP's similar feature scored lower at 8.0, which may lead to less transparency for employees.
  • Reviewers mention that Gusto's "Expense Management" feature, while rated at 8.2, is still superior to RUN Powered by ADP's score of 6.9, indicating that Gusto provides a more comprehensive solution for managing employee expenses.
  • Users say that Gusto's "Compliance" feature is rated at 9.0, ensuring that businesses stay up-to-date with regulations, while RUN Powered by ADP scored slightly higher at 9.1, suggesting it may have a slight edge in compliance management.
Featured Products
Pricing
Entry-Level Pricing
Gusto
Pricing
Starting at $46.00
Learn more about Gusto
RUN Powered by ADP
Essential Payroll
Contact ADP
Browse all 4 pricing plans
Free Trial
Gusto
Free Trial is available
RUN Powered by ADP
No trial information available
Ratings
Meets Requirements
9.2
1,950
9.2
1,262
Ease of Use
9.4
2,016
9.1
1,280
Ease of Setup
9.2
1,204
8.7
1,046
Ease of Admin
9.2
1,076
9.1
1,029
Quality of Support
8.8
1,738
8.9
1,248
Has the product been a good partner in doing business?
8.9
1,081
9.0
1,030
Product Direction (% positive)
8.9
2,010
8.5
1,182
Features by Category
8.8
6,187
8.7
3,350
Core HR
9.0
328
Feature Not Available
9.0
324
8.5
153
8.1
234
Feature Not Available
8.8
289
Feature Not Available
8.9
303
9.0
154
8.8
297
8.3
143
Generative AI
Feature Not Available
Feature Not Available
Platform
8.3
630
8.1
395
8.2
498
8.1
304
Feature Not Available
Feature Not Available
9.1
670
9.0
434
9.3
673
9.2
468
9.0
594
8.8
389
8.9
659
8.9
441
9.2
688
9.1
469
9.1
26,064
8.8
16,633
Employee Self Service
9.5
1456
|
Verified
9.1
852
|
Verified
8.8
1089
|
Verified
8.4
596
|
Verified
8.9
1141
|
Verified
8.5
683
|
Verified
Administration
9.5
1426
|
Verified
9.3
961
|
Verified
9.0
1130
|
Verified
8.4
670
|
Verified
9.6
1542
|
Verified
9.5
933
|
Verified
9.0
1057
|
Verified
8.5
576
|
Verified
9.2
1249
|
Verified
9.1
775
|
Verified
8.7
877
|
Verified
8.8
620
|
Verified
9.1
1027
|
Verified
8.8
579
|
Verified
9.3
1179
|
Verified
9.1
741
|
Verified
9.4
1220
|
Verified
9.2
792
|
Verified
Taxes
9.4
1409
|
Verified
9.3
896
|
Verified
9.3
1333
|
Verified
9.2
859
|
Verified
Feature Not Available
9.2
861
|
Verified
Integration
8.6
902
|
Verified
8.3
490
|
Verified
8.7
927
|
Verified
8.2
495
|
Verified
8.8
1010
|
Verified
8.2
533
|
Verified
8.6
814
|
Verified
8.2
448
|
Verified
Platform
9.1
1319
|
Verified
8.9
816
|
Verified
9.3
1323
|
Verified
9.0
802
|
Verified
9.5
1411
|
Verified
9.2
866
|
Verified
9.2
1223
|
Verified
9.1
789
|
Verified
Benefits AdministrationHide 31 FeaturesShow 31 Features
8.8
12,288
8.7
2,900
Benefits Administration Platform Features
8.9
464
Not enough data
8.7
431
Not enough data
8.3
361
Not enough data
8.9
433
Not enough data
9.1
434
Not enough data
9.2
457
Not enough data
9.0
408
Not enough data
8.7
382
Not enough data
Benefits Administration Platform Features
8.9
464
Not enough data
8.7
431
Not enough data
8.3
361
Not enough data
8.9
433
Not enough data
9.1
434
Not enough data
9.2
457
Not enough data
9.0
408
Not enough data
9.1
364
Not enough data
8.7
382
Not enough data
8.5
304
Not enough data
8.2
214
Not enough data
8.8
254
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.3
630
8.1
395
8.2
498
8.1
304
Feature Not Available
Feature Not Available
9.1
670
9.0
434
9.3
673
9.2
468
9.0
594
8.8
389
8.9
659
8.9
441
9.2
688
9.1
469
Not enough data
8.6
2,294
Automation
Not enough data
8.7
172
Logistics
Not enough data
8.8
180
Not enough data
8.7
167
Not enough data
8.7
128
Management
Not enough data
7.8
134
Not enough data
8.0
142
Not enough data
8.1
149
Not enough data
8.8
190
Not enough data
8.7
183
Not enough data
9.2
199
Not enough data
8.8
169
Monitoring
Not enough data
8.8
163
Not enough data
8.8
161
Not enough data
8.8
157
Job Description ManagementHide 17 FeaturesShow 17 Features
8.9
4,412
8.8
3,140
Basics
Not enough data
8.4
35
Not enough data
8.9
36
Not enough data
9.1
37
Content
Not enough data
9.1
34
Not enough data
8.6
33
Not enough data
8.7
31
Logistics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Recruiting and Onboarding
Not enough data
8.9
34
Platform
8.3
630
8.1
395
8.2
498
8.1
304
Feature Not Available
Feature Not Available
9.1
670
9.0
434
9.3
673
9.2
468
9.0
594
8.8
389
8.9
659
8.9
441
9.2
688
9.1
469
Not enough data
8.6
465
Background Check Administration
Not enough data
8.7
55
|
Verified
Not enough data
8.8
55
|
Verified
Not enough data
8.8
61
|
Verified
Background Check Data
Not enough data
8.9
51
|
Verified
Not enough data
8.5
48
|
Verified
Not enough data
8.7
56
|
Verified
Background Check Additional Functionality
Not enough data
8.4
46
|
Verified
Not enough data
8.3
48
|
Verified
Not enough data
8.1
45
|
Verified
8.3
163
Not enough data
Platform Basics
8.1
14
Not enough data
9.2
14
Not enough data
9.1
13
Not enough data
Platform Performance
8.8
15
Not enough data
7.8
13
Not enough data
Platform Functionality
9.1
15
Not enough data
8.4
15
Not enough data
8.8
14
Not enough data
Platform Additional Functionality
8.6
14
Not enough data
8.1
12
Not enough data
7.6
12
Not enough data
Generative AI
6.4
12
Not enough data
Harassment Prevention TrainingHide 9 FeaturesShow 9 Features
Not enough data
8.5
269
Platform Content
Not enough data
8.7
31
Not enough data
8.9
29
Not enough data
8.7
28
Platform Basics
Not enough data
8.4
33
Not enough data
7.9
26
Not enough data
8.4
30
Platform Additional Functionality
Not enough data
8.6
36
Not enough data
7.8
25
Not enough data
8.7
31
8.9
2,154
Not enough data
Platform Basics
9.2
290
Not enough data
9.3
293
Not enough data
Platform Administration
8.6
248
Not enough data
9.0
284
Not enough data
9.0
293
Not enough data
Platform Payment Content
8.8
279
Not enough data
8.3
198
Not enough data
9.2
269
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Talent Acquisition SuitesHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
8.7
8,335
8.6
4,497
Platform Content
8.7
274
8.7
165
8.9
274
8.8
161
9.1
276
8.7
153
8.2
236
8.3
130
8.6
245
7.9
115
8.3
245
Feature Not Available
Platform Additional Functionality
9.3
265
8.9
171
8.7
247
Feature Not Available
8.2
233
8.5
132
8.8
259
8.7
145
9.2
268
8.6
154
Platform Data
8.3
206
Feature Not Available
8.8
229
Feature Not Available
9.1
226
Feature Not Available
Platform
8.3
630
8.1
395
8.2
498
8.1
304
Feature Not Available
Feature Not Available
9.1
670
9.0
434
9.3
673
9.2
468
9.0
594
8.8
389
8.9
659
8.9
441
9.2
688
9.1
469
Recruiting and Onboarding
7.7
197
8.0
109
9.1
243
8.7
162
8.9
4,412
8.7
3,062
Platform Basics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
56
Platform Content
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
53
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
Feature Not Available
Not enough data
8.7
53
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
8.3
630
8.1
395
8.2
498
8.1
304
Feature Not Available
Feature Not Available
9.1
670
9.0
434
9.3
673
9.2
468
9.0
594
8.8
389
8.9
659
8.9
441
9.2
688
9.1
469
8.9
4,412
8.7
2,900
Platform
8.3
630
8.1
395
8.2
498
8.1
304
Feature Not Available
Feature Not Available
9.1
670
9.0
434
9.3
673
9.2
468
9.0
594
8.8
389
8.9
659
8.9
441
9.2
688
9.1
469
Pre-Employment ScreeningHide 8 FeaturesShow 8 Features
8.9
4,412
8.7
2,900
Platform
8.3
630
8.1
395
8.2
498
8.1
304
Feature Not Available
Feature Not Available
9.1
670
9.0
434
9.3
673
9.2
468
9.0
594
8.8
389
8.9
659
8.9
441
9.2
688
9.1
469
Categories
Categories
Shared Categories
Gusto
Gusto
RUN Powered by ADP
RUN Powered by ADP
Gusto and RUN Powered by ADP are categorized as Onboarding, Core HR, and Payroll
Reviews
Reviewers' Company Size
Gusto
Gusto
Small-Business(50 or fewer emp.)
91.7%
Mid-Market(51-1000 emp.)
8.1%
Enterprise(> 1000 emp.)
0.2%
RUN Powered by ADP
RUN Powered by ADP
Small-Business(50 or fewer emp.)
94.3%
Mid-Market(51-1000 emp.)
4.9%
Enterprise(> 1000 emp.)
0.8%
Reviewers' Industry
Gusto
Gusto
Computer Software
7.4%
Non-Profit Organization Management
6.1%
Accounting
6.0%
Marketing and Advertising
5.2%
Information Technology and Services
4.4%
Other
71.0%
RUN Powered by ADP
RUN Powered by ADP
Construction
8.8%
Non-Profit Organization Management
5.1%
Hospital & Health Care
4.6%
Health, Wellness and Fitness
4.2%
Accounting
4.1%
Other
73.2%
Most Helpful Reviews
Gusto
Gusto
Most Helpful Favorable Review
Alex L.
AL
Alex L.
Verified User in Design

ZenPayroll makes payroll a seamless headache free experience. Hiring employees is easy, and you can do it all online. The best thing is that they file all of your paperwork for you. Never again do you need to fill out new hire paperwork, mail it in, wait...

Most Helpful Critical Review
Emily P.
EP
Emily P.
Verified User in Insurance

When onboarding, you are completely alone. It is you and their website. They tell you what info to input but it is very easy to make a mistake. I don't know if I made the mistake or if the website did but the NC Unemployment Tax was set to pay quarterly...

RUN Powered by ADP
RUN Powered by ADP
Most Helpful Favorable Review
LK
Lauren K.
Verified User in Human Resources

User friendly, Armin Ghorashian is great!

Most Helpful Critical Review
Verified User in Marketing and Advertising
GM
Verified User in Marketing and Advertising

everything is outdated and it is so hard and takes so long to run reports

Alternatives
Gusto
Gusto Alternatives
Rippling
Rippling
Add Rippling
Justworks
Justworks
Add Justworks
ADP Workforce Now
Workforce Now
Add ADP Workforce Now
Paylocity
Paylocity
Add Paylocity
RUN Powered by ADP
RUN Powered by ADP Alternatives
Paycom
Paycom
Add Paycom
Paychex
Paychex
Add Paychex
Paycor
Paycor
Add Paycor
Rippling
Rippling
Add Rippling
Discussions
Gusto
Gusto Discussions
Is gusto payroll safe?
2 comments
Samuel D.
SD
Yes, it is secureRead more
Is there an app for Gusto payroll?
2 comments
Trent C.
TC
No, only for employees. You can only run payroll using a browser.Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
RUN Powered by ADP
RUN Powered by ADP Discussions
Some employers are allowing employees to access their payroll early for a fee. When does ADP plan on
2 comments
Michael C.
MC
Hi Monica, Great question and thank you for reaching out! Please check out our ADP Marketplace for solutions, like early pay, that integrate directly with...Read more
Is setting an automated approval protocol possible?
1 comment
Michael C.
MC
Hi Bradford, In most cases, US Money Movement debits our client's account the day before check date, regardless of when payroll is run. For example if...Read more
How do I upload the payroll data when I have different categories than ADP offers for the specific categories?
1 comment
Michael C.
MC
Hi Michael, I'm not sure if you've tried yet, but we have a customer support team dedicated to our General Ledger Interface that should be able to assist...Read more