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At a Glance
Market Segments
Small-Business (84.1% of reviews)
Small-Business (97.7% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
Starting at $49.00
Gusto
Star Rating
(7,458)4.6 out of 5
Market Segments
Small-Business (84.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansOnPay
Star Rating
(401)4.8 out of 5
Market Segments
Small-Business (97.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00
Free Trial is available
Learn more about OnPaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Gusto excels in its user-friendly interface, scoring 9.5 in Ease of Use, while OnPay follows closely with a score of 9.6. Reviewers mention that Gusto's intuitive design makes payroll processing straightforward, which is particularly beneficial for small businesses.
- Reviewers mention that OnPay offers superior Quality of Support, scoring 9.5 compared to Gusto's 9.0. Users on G2 highlight OnPay's responsive customer service and helpful resources, making it easier to resolve issues quickly.
- Users say that Gusto shines in its Payroll Entry feature, scoring 9.4, while OnPay scores slightly higher at 9.7. Reviewers appreciate Gusto's streamlined payroll process, but OnPay's accuracy and efficiency in payroll calculations are frequently praised.
- Reviewers mention that Gusto's Time, Attendance, and PTO management features score 9.0, which is higher than OnPay's 8.5. Users report that Gusto's tracking capabilities are robust, making it easier for small businesses to manage employee time off.
- Users on G2 highlight that OnPay outperforms Gusto in Compliance, scoring 9.4 versus Gusto's 8.8. Reviewers appreciate OnPay's proactive approach to regulatory changes, ensuring that businesses remain compliant without added stress.
- Reviewers mention that Gusto's Benefits Administration feature scores 8.7, while OnPay scores higher at 9.2. Users report that OnPay provides a more comprehensive benefits management system, making it easier for employees to navigate their options.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
OnPay
Simple, Transparent Pricing
Starting at $49.00
Our monthly simple, transparent pricing is just $49 plus $6 per person each month — the best value among premium payroll providers. No hidden fees. Price includes:
- Unlimited monthly pay runs
- Tax filings and payments (including W-2s)
- A full set of HR tools
Free Trial
Gusto
Free Trial is available
OnPay
Free Trial is available
Ratings
Meets Requirements
9.4
5,970
9.7
327
Ease of Use
9.5
6,169
9.6
333
Ease of Setup
9.3
4,874
9.4
268
Ease of Admin
9.3
2,140
9.6
237
Quality of Support
9.0
4,974
9.5
323
Has the product been a good partner in doing business?
9.1
2,140
9.7
239
Product Direction (% positive)
9.2
6,069
9.3
314
Features by Category
Core HR
8.8
889
8.9
22
9.0
884
8.5
18
8.0
780
7.3
14
8.6
832
9.1
20
8.8
846
9.4
20
8.7
843
9.2
14
Generative AI
7.2
471
6.3
5
Platform
8.2
2226
8.9
66
8.0
2036
8.9
49
Feature Not Available
Feature Not Available
8.9
2249
9.5
70
9.2
2251
9.8
79
8.9
2165
9.4
59
8.8
2219
9.6
74
9.1
2249
9.7
83
Employee Self Service
9.5
5002
|
Verified
9.6
263
|
Verified
8.9
4578
|
Verified
8.8
156
|
Verified
9.0
4638
|
Verified
8.6
176
|
Verified
Administration
9.4
4828
|
Verified
9.7
273
|
Verified
9.0
4516
|
Verified
8.9
176
|
Verified
9.6
4977
|
Verified
9.7
258
|
Verified
8.9
4398
|
Verified
8.8
162
|
Verified
9.2
4598
|
Verified
9.5
207
|
Verified
8.8
4131
|
Verified
8.8
139
|
Verified
9.1
4324
|
Verified
9.2
169
|
Verified
9.2
4491
|
Verified
9.6
198
|
Verified
9.2
4505
|
Verified
9.5
184
|
Verified
Taxes
9.3
4747
|
Verified
9.7
267
|
Verified
9.2
4631
|
Verified
9.6
251
|
Verified
Feature Not Available
9.7
250
|
Verified
Integration
8.6
4044
|
Verified
8.5
132
|
Verified
8.8
4068
|
Verified
7.8
112
|
Verified
8.8
4126
|
Verified
8.6
150
|
Verified
8.6
3876
|
Verified
8.1
118
|
Verified
Platform
9.0
4508
|
Verified
9.4
250
|
Verified
9.2
4521
|
Verified
9.5
238
|
Verified
9.3
4666
|
Verified
9.8
253
|
Verified
9.2
4399
|
Verified
9.6
230
|
Verified
Benefits Administration Platform Features
9.0
1351
8.9
25
8.9
1309
8.9
21
8.4
1215
8.5
14
9.0
1317
9.3
25
9.1
1303
9.3
28
9.2
1336
9.1
31
9.0
1271
9.4
24
8.8
1249
9.1
20
Benefits Administration Platform Features
9.0
1351
8.9
25
8.9
1309
8.9
21
8.4
1215
8.5
14
9.0
1317
9.3
25
9.1
1303
9.3
28
9.2
1336
9.1
31
9.0
1271
9.4
24
9.1
925
9.0
19
8.8
1249
9.1
20
8.5
1057
8.5
19
8.3
974
7.8
9
8.9
1039
9.3
10
Generative AI
7.2
837
6.3
8
7.2
834
6.3
8
7.1
829
6.3
8
Platform
8.2
2226
8.9
66
8.0
2036
8.9
49
Feature Not Available
Feature Not Available
8.9
2249
9.5
70
9.2
2251
9.8
79
8.9
2165
9.4
59
8.8
2219
9.6
74
9.1
2249
9.7
83
Platform Basics
8.5
183
Not enough data
9.2
190
Not enough data
8.9
183
Not enough data
Platform Performance
8.8
187
Not enough data
8.5
177
Not enough data
Platform Functionality
9.1
184
Not enough data
8.5
180
Not enough data
8.8
177
Not enough data
Platform Additional Functionality
8.8
179
Not enough data
8.4
174
Not enough data
8.1
171
Not enough data
Generative AI
7.3
157
Not enough data
Platform Basics
9.2
771
Not enough data
9.2
775
Not enough data
Platform Administration
8.6
711
Not enough data
9.1
750
Not enough data
9.0
761
Not enough data
Platform Payment Content
9.0
755
Not enough data
8.4
649
Not enough data
9.1
733
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
7.6
240
Not enough data
7.9
242
Not enough data
7.8
242
Not enough data
7.9
243
Not enough data
8.0
243
Not enough data
Platform Content
8.7
1145
Not enough data
9.1
1163
Not enough data
9.2
1160
Not enough data
8.4
1078
Not enough data
8.7
1091
Not enough data
8.6
1084
Not enough data
Platform Additional Functionality
9.2
1136
Not enough data
8.7
1089
Not enough data
8.5
1061
Not enough data
8.9
1107
Not enough data
9.1
1124
Not enough data
Platform Data
8.4
1013
Not enough data
8.7
1054
Not enough data
8.8
1041
Not enough data
Platform
8.2
2226
8.9
66
8.0
2036
8.9
49
Feature Not Available
Feature Not Available
8.9
2249
9.5
70
9.2
2251
9.8
79
8.9
2165
9.4
59
8.8
2219
9.6
74
9.1
2249
9.7
83
Recruiting and Onboarding
8.0
991
Not enough data
9.0
1078
Not enough data
Categories
Categories
Shared Categories
Gusto and OnPay are categorized as Benefits Administration, Core HR, and Payroll
Unique Categories
OnPay has no unique categories
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OnPay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
5.6%
Computer Software
5.3%
Accounting
5.3%
Health, Wellness and Fitness
4.8%
Marketing and Advertising
4.4%
Other
74.5%
Accounting
7.4%
Non-Profit Organization Management
6.9%
Retail
4.3%
Health, Wellness and Fitness
4.3%
Financial Services
4.1%
Other
73.0%
Discussions
Is there an app for Gusto payroll?
4 Comments
MM
Yes it’s gusto wallet but it’s used by employees or payees not payroll provider.
Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
What is Gusto used for?
2 Comments
PP
Gusto is payroll software. Online Payroll & HR Solutions etc.Gusto handles payments to employees and contractors and also handles paperwork necessary to help...Read more
OnPay has no discussions with answers
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