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  6. Google My Business-vs-Yext

Compare Google My Business and Yext

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Google My Business
Google My Business
(368)
4.6 out of 5
Google My Business
By Google
Yext
Yext
(472)
4.4 out of 5
Yext
By Yext
Optimized for quick response
At a Glance
Google My Business
Google My Business
Star Rating
(368)4.6 out of 5
Market Segments
Small-Business (72.5% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Google My Business
Yext
Yext
Star Rating
(472)4.4 out of 5
Market Segments
Enterprise (41.9% of reviews)
Information
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Yext
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Yext excels in Content Authoring with a score of 8.4, allowing for a more streamlined process compared to Google My Business, which lacks a robust authoring tool, leading to a less flexible content creation experience.
  • Reviewers mention that Yext's Quality of Support is rated at 8.6, significantly higher than Google My Business's 7.2, indicating that users find Yext's customer service more responsive and helpful when issues arise.
  • G2 users highlight Yext's superior Data Centralization - Insight Engines with a score of 9.7, which allows for better management and analysis of data across platforms, while Google My Business falls short in this area, making it harder for users to consolidate insights.
  • Users on G2 report that Yext's Bulk Uploading feature scores 9.3, making it easier to manage large datasets, whereas Google My Business does not offer the same level of efficiency, leading to more manual entry and potential errors.
  • Reviewers mention that Yext's Local Search Optimization capabilities, particularly in Online Listings (9.3), provide a more comprehensive approach to managing local SEO compared to Google My Business, which has a slightly lower score of 9.0.
  • Users say that Yext's Content Scheduling feature, rated at 8.5, allows for better planning and execution of marketing strategies, while Google My Business lacks a comparable scheduling tool, which can hinder timely content updates.
Featured Products
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Customer Self-Service
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Cloud Campaign
(131)
Customer Self-Service
Visit WebsiteVisit Website
Pricing
Entry-Level Pricing
Google My Business
No pricing available
Yext
No pricing available
Free Trial
Google My Business
No trial information available
Yext
Free Trial is available
Ratings
Meets Requirements
9.0
239
8.9
335
Ease of Use
9.0
239
8.6
342
Ease of Setup
8.8
123
8.3
212
Ease of Admin
8.7
118
8.5
212
Quality of Support
7.2
208
8.6
339
Has the product been a good partner in doing business?
8.2
105
8.7
214
Product Direction (% positive)
8.9
221
8.3
310
Features by Category
Web Content ManagementHide 21 FeaturesShow 21 Features
Not enough data
8.4
581
Content
Not enough data
8.4
28
Not enough data
8.0
28
Not enough data
7.7
22
Not enough data
7.8
20
Not enough data
8.4
22
Not enough data
8.5
24
Not enough data
8.6
31
Not enough data
8.8
29
Not enough data
8.5
24
Design
Not enough data
8.0
24
Not enough data
7.7
21
Not enough data
8.5
23
Not enough data
8.1
27
Platform
Not enough data
8.4
28
Not enough data
8.6
35
Not enough data
8.4
31
Not enough data
9.0
39
Not enough data
9.0
35
Not enough data
8.6
23
Not enough data
8.3
40
Not enough data
8.7
27
Digital Experience Platforms (DXP)Hide 12 FeaturesShow 12 Features
Not enough data
7.8
131
Analytics
Not enough data
8.5
14
Not enough data
7.1
11
Not enough data
7.6
12
Not enough data
8.2
14
Not enough data
7.1
12
Not enough data
7.6
9
Content Management
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.2
10
Design & Development
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
8.3
13
Insight EnginesHide 11 FeaturesShow 11 Features
Not enough data
9.6
38
Content Management
Not enough data
9.7
6
Not enough data
8.9
6
Not enough data
9.5
7
Content Discovery
Not enough data
10.0
8
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
6
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Contact Center Knowledge BaseHide 21 FeaturesShow 21 Features
Not enough data
9.1
343
Administration
Not enough data
9.0
20
Not enough data
9.1
17
Not enough data
8.6
20
Knowledge Management
Not enough data
9.6
26
Not enough data
8.9
17
Not enough data
8.7
26
Compliance
Not enough data
9.3
17
Not enough data
9.2
15
Not enough data
9.2
16
Not enough data
9.3
15
Customer Support
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
8.8
8
Data Security
Not enough data
9.3
12
Not enough data
9.2
13
Not enough data
9.5
17
Not enough data
9.2
11
Administration
Not enough data
8.7
17
Not enough data
9.3
23
Not enough data
9.3
22
Generative AI
Not enough data
Not enough data
Store LocatorHide 9 FeaturesShow 9 Features
Not enough data
9.1
383
Business Tools
Not enough data
9.3
55
Not enough data
9.4
27
Not enough data
8.7
25
Not enough data
8.8
45
Not enough data
8.7
30
Customer Tools
Not enough data
9.5
64
Not enough data
9.4
50
Not enough data
9.3
39
Not enough data
8.8
48
Personalization EnginesHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Segmentation
Not enough data
Not enough data
Not enough data
Not enough data
Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Triggered Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalized Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Local Listing ManagementHide 6 FeaturesShow 6 Features
Not enough data
9.0
734
Listing Management
Not enough data
9.3
122
|
Verified
Not enough data
9.2
105
|
Verified
Not enough data
8.9
126
|
Verified
Not enough data
9.0
124
|
Verified
Performance
Not enough data
8.9
130
|
Verified
Not enough data
8.9
127
|
Verified
Knowledge BaseHide 16 FeaturesShow 16 Features
Not enough data
8.9
464
Knowledge Pages
Not enough data
8.9
35
Not enough data
9.0
27
Not enough data
9.0
26
Not enough data
8.6
22
Not enough data
8.9
18
Not enough data
8.9
31
Not enough data
8.9
28
Knowledge Dissemination
Not enough data
9.0
37
Not enough data
9.4
34
Not enough data
9.1
38
Not enough data
9.1
35
Not enough data
8.5
31
Not enough data
9.1
15
Not enough data
8.8
30
Not enough data
8.9
26
Not enough data
8.8
31
Local SEOHide 6 FeaturesShow 6 Features
8.7
795
8.6
432
Local Search Optimization
8.4
147
8.4
64
Feature Not Available
9.3
80
|
Verified
9.3
166
|
Verified
9.1
83
|
Verified
8.9
163
8.8
70
|
Verified
8.1
153
7.3
50
|
Verified
8.9
166
|
Verified
8.7
85
|
Verified
Headless CMSHide 9 FeaturesShow 9 Features
Not enough data
7.7
5
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Social Media ManagementHide 13 FeaturesShow 13 Features
Not enough data
7.2
33
Content & Collaboration
Not enough data
5.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.1
7
Not enough data
Not enough data
Social Management
Not enough data
7.1
7
Not enough data
7.5
8
Not enough data
Not enough data
Not enough data
7.8
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Search SoftwareHide 11 FeaturesShow 11 Features
Not enough data
8.8
101
Compatibility
Not enough data
9.0
10
Not enough data
8.9
9
Not enough data
8.5
8
Search Queries
Not enough data
8.7
10
Not enough data
9.4
9
Not enough data
9.1
9
Not enough data
9.0
5
Not enough data
9.3
10
Functionality
Not enough data
8.0
9
Not enough data
8.9
12
Not enough data
8.2
10
E-Commerce SearchHide 12 FeaturesShow 12 Features
Not enough data
8.7
125
Landing Page BuildersHide 12 FeaturesShow 12 Features
Not enough data
8.4
144
Page Customization
Not enough data
8.6
17
Not enough data
8.2
14
Not enough data
8.8
16
Not enough data
8.7
15
Page Optimization
Not enough data
7.4
9
Not enough data
8.7
14
Not enough data
8.8
16
Not enough data
8.6
16
Integrations
Not enough data
8.1
9
Not enough data
7.9
7
Not enough data
8.6
11
Generative AI
Not enough data
Feature Not Available
Customer Self-ServiceHide 10 FeaturesShow 10 Features
Not enough data
8.6
142
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
8.8
22
Not enough data
8.6
16
Not enough data
8.5
14
Not enough data
7.8
13
Not enough data
8.7
13
Self-Service Platform
Not enough data
8.8
20
Not enough data
9.1
17
Not enough data
8.5
12
Not enough data
8.8
15
Online Reputation ManagementHide 12 FeaturesShow 12 Features
Not enough data
8.0
666
Consumer Intelligence
Not enough data
8.6
81
Not enough data
7.7
79
|
Verified
Not enough data
8.0
81
|
Verified
Reporting
Not enough data
7.3
34
Not enough data
8.3
61
|
Verified
Not enough data
8.8
99
|
Verified
Media Monitoring
Not enough data
7.8
62
Not enough data
7.6
46
Not enough data
8.0
47
In-House Management
Not enough data
7.3
31
Not enough data
8.3
45
|
Verified
Generative AI
Not enough data
Not enough data
Knowledge ManagementHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Local MarketingHide 5 FeaturesShow 5 Features
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Google My Business
Google My Business
Yext
Yext
Google My Business and Yext are categorized as Local SEO
Unique Categories
Google My Business
Google My Business has no unique categories
Yext
Reviews
Reviewers' Company Size
Google My Business
Google My Business
Small-Business(50 or fewer emp.)
72.5%
Mid-Market(51-1000 emp.)
23.1%
Enterprise(> 1000 emp.)
4.4%
Yext
Yext
Small-Business(50 or fewer emp.)
22.4%
Mid-Market(51-1000 emp.)
35.7%
Enterprise(> 1000 emp.)
41.9%
Reviewers' Industry
Google My Business
Google My Business
Marketing and Advertising
26.4%
Computer Software
5.0%
Information Technology and Services
4.7%
Logistics and Supply Chain
3.8%
Hospital & Health Care
3.5%
Other
56.6%
Yext
Yext
Hospital & Health Care
14.3%
Marketing and Advertising
11.4%
Financial Services
9.9%
Retail
9.2%
Restaurants
6.1%
Other
49.1%
Most Helpful Reviews
Google My Business
Google My Business
Most Helpful Favorable Review
Abhishek D.
AD
Abhishek D.
Verified User in Health, Wellness and Fitness

Google My Business is an excellent platform for showing your business live on google, which helps you to grow your business efficiently; it helps your business to digitally presence for so many needy customers, and also gives reviews on your products,...

Most Helpful Critical Review
Krishnakumar R.
KR
Krishnakumar R.
Verified User in Medical Devices

Google Support is one of the worst i had to deal with, compared to facebook, amazon or flipkart, it is a freaking nightmare. Google support wont understand the issues faced by customer and keep on sending the same reply without even properly investigating...

Yext
Yext
Most Helpful Favorable Review
Verified User in Education Management
GE
Verified User in Education Management

Yext makes it easy to disseminate business info out to many different platforms at once.

Most Helpful Critical Review
Verified User
G
Verified User in Marketing and Advertising

SOCIAL SITE MANAGEMENT: If you are a manager of a Facebook business page, you can't connect to the business management profile. Instead, it tries to connect through your personal profile to your privately owned pages. CANCELLATION POLICY, NO GRACE PERIOD,...

Alternatives
Google My Business
Google My Business Alternatives
Birdeye
Birdeye
Add Birdeye
Semrush
Semrush
Add Semrush
SE Ranking
SE Ranking
Add SE Ranking
Moz Local
Moz Local
Add Moz Local
Yext
Yext Alternatives
SOCi
SOCi
Add SOCi
Chatmeter
Chatmeter
Add Chatmeter
Synup
Synup
Add Synup
Birdeye
Birdeye
Add Birdeye
Discussions
Google My Business
Google My Business Discussions
No way I would say a bad word about Google
5 comments
Преводи и Легализация .
П
SASIT BG "Translations Varna, Translation OfficeRead more
Does Google My Business Help SEO?
3 comments
Ishan M.
IM
Yes it is Read more
Why too much issues in adding two business from a single gmail
2 comments
Proshed B.
PB
Use another Gmail account and make sure you have cleaned the browser Cach & Cookies before creating the listing. Don't try to scam with Google, add only the...Read more
See all discussions
Yext
Yext Discussions
Is YEXT worth the cost?
4 comments
Dan M.
DM
Absolutely not. It's provided negative value to us. Worst product and customer support of any company I've ever worked with.Read more
What does Yext do?
3 comments
RM
Yext is a data management tool that is designed to keep track of your business’ location-related information on multiple directories. The software allows you...Read more
What is YEXT used for?
2 comments
TW
Yext is used for submitting your businesses' information to all of the most important publishers and directories online. Yext makes it easy to manage your...Read more
See all discussions
Ask Google My Business a QuestionContact Google My Business
Ask Yext a QuestionContact Yext

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Add Product
Google My Business
Google My Business
Yext
Yext
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