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- GoodHire (a Checkr company)
- HireRight
- GoodHire (a Checkr company)-vs-HireRight
Compare GoodHire (a Checkr company) and HireRight 
At a Glance
Market Segments
Mid-Market (61.7% of reviews)
Mid-Market (43.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
GoodHire (a Checkr company)
Star Rating
(274)4.6 out of 5
Market Segments
Mid-Market (61.7% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about GoodHire (a Checkr company)HireRight
Star Rating
(134)3.3 out of 5
Market Segments
Mid-Market (43.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about HireRightSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HireRight's "Quality of Support" is significantly lower at 6.5 compared to GoodHire's impressive 9.3, indicating that users may face challenges in getting timely assistance when needed.
- Reviewers mention that GoodHire excels in "Ease of Use" with a score of 9.6, while HireRight lags behind at 7.8, suggesting that GoodHire offers a more intuitive interface for everyday users.
- G2 users highlight that GoodHire's "Compliance" features score 9.6, making it a strong choice for organizations that prioritize adherence to regulations, whereas HireRight's score of 7.0 indicates potential gaps in this area.
- Users on G2 report that GoodHire's "Real-Time Tracking" for background checks is rated at 9.4, providing a more efficient monitoring experience compared to HireRight's lower score of 6.8, which may lead to delays in updates.
- Reviewers say that GoodHire's "Dashboard" functionality is rated at 9.4, offering a more user-friendly and comprehensive overview of background checks, while HireRight's score of 7.1 suggests a less effective dashboard experience.
- Users mention that GoodHire's "Integrations" score of 9.0 reflects a robust ability to connect with other tools, whereas HireRight's score of 7.2 indicates fewer integration options, which could limit workflow efficiency.
Pricing
Entry-Level Pricing
GoodHire (a Checkr company)
No pricing availableHireRight
No pricing availableFree Trial
GoodHire (a Checkr company)
Free Trial is available
HireRight
No trial information availableRatings
Meets Requirements
9.3
211
7.3
104
Ease of Use
9.6
217
7.8
104
Ease of Setup
9.5
139
8.3
47
Ease of Admin
9.4
142
8.2
45
Quality of Support
9.3
207
6.6
102
Has the product been a good partner in doing business?
9.3
138
8.0
45
Product Direction (% positive)
9.0
196
6.0
98
Features by Category
Background Check Administration
9.4
152
|
Verified
7.1
51
|
Verified
9.6
133
|
Verified
7.1
29
|
Verified
9.4
142
|
Verified
7.2
30
|
Verified
Background Check Data
9.4
132
|
Verified
7.0
29
|
Verified
9.2
119
|
Verified
7.0
25
|
Verified
9.5
136
|
Verified
6.9
31
|
Verified
Background Check Additional Functionality
9.0
76
|
Verified
Feature Not Available
9.1
72
|
Verified
7.2
24
|
Verified
9.0
86
|
Verified
7.3
22
|
Verified
Drug Testing Administration
9.5
39
7.2
10
9.7
39
7.8
10
9.6
44
8.2
10
9.0
31
8.3
9
Drug Testing Data
9.4
42
8.2
10
9.4
42
8.3
10
Drug Testing Additional Functionality
9.4
28
8.1
9
9.1
31
8.0
10
9.5
24
8.1
8
Platform Content
Not enough data
7.3
5
Not enough data
8.7
5
Not enough data
7.4
7
Platform Basics
Not enough data
7.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Platform Additional Functionality
Not enough data
9.3
5
Not enough data
6.9
6
Not enough data
7.0
5
Not enough data
9.3
5
Platform Data
Not enough data
8.0
5
Not enough data
7.5
6
Not enough data
8.9
6
Not enough data
9.3
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GoodHire (a Checkr company) and HireRight are categorized as Drug Testing and Background Check
Unique Categories
GoodHire (a Checkr company) has no unique categories
HireRight is categorized as Reference Check and SAP Store
Reviews
Reviewers' Company Size
GoodHire (a Checkr company)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HireRight
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.6%
Hospital & Health Care
8.3%
Staffing and Recruiting
7.5%
Construction
5.3%
Transportation/Trucking/Railroad
4.1%
Other
66.2%
Information Technology and Services
7.6%
Transportation/Trucking/Railroad
6.9%
Staffing and Recruiting
6.9%
Financial Services
6.1%
Computer Software
6.1%
Other
66.4%
Most Helpful Reviews
GoodHire (a Checkr company)
Most Helpful Favorable Review
Verified User in Consumer Goods
I like the easy to use platform and design. The system allows administrators to navigate and access reports fast and easy.
Most Helpful Critical Review
Verified User in Staffing and Recruiting
I do not like Checkr, not good customer service, website is not user's friendly.
HireRight
Most Helpful Favorable Review
Avni P.
Verified User in Internet
Early in my career, I used hireright. During that time, I had to fill out basic information on the applicant that we would conduct the background check on. However, now hireright supports a feature where you can email the background check form to the...
Most Helpful Critical Review
Verified User in Real Estate
There are no positives for this company. They are not based in America (which isn't a problem) but it's extremely frustrating having to call customer service every single day regarding the SAME information I already provided them. I was told I can only...
Verified User in Consumer Goods
I like the easy to use platform and design. The system allows administrators to navigate and access reports fast and easy.
Avni P.
Verified User in Internet
Early in my career, I used hireright. During that time, I had to fill out basic information on the applicant that we would conduct the background check on. However, now hireright supports a feature where you can email the background check form to the...
Verified User in Staffing and Recruiting
I do not like Checkr, not good customer service, website is not user's friendly.
Verified User in Real Estate
There are no positives for this company. They are not based in America (which isn't a problem) but it's extremely frustrating having to call customer service every single day regarding the SAME information I already provided them. I was told I can only...
Alternatives
Discussions
Where is your Support team located?
1 comment
Official Response from GoodHire (a Checkr company)
Our amazing support team is located in Omaha, Nebraska.Read more
GoodHire (a Checkr company) has no more discussions with answers
Why do you ask for documents when you don't review them?
1 comment
GB
Had the same issue with this company - four different certificates/grades transcripts were submitted on four different occasions, but the researcher seemed...Read more
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