--- title: Cisive Reviews meta_title: 'Cisive Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 116 reviews by the users' company size, role or industry to find out how Cisive works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 116 scale: '5' date_modified: '2026-06-22' parent_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening --- # Cisive Reviews **Vendor:** Cisive **Category:** [Background Check Software](https://www.g2.com/categories/background-check) **Average Rating:** 4.7/5.0 **Total Reviews:** 116 ## About Cisive We’re on a mission to make every workplace safer! Join the Cisive movement to onboard only the highest quality talent quickly, while eliminating bad actors that put you, your teams, & your clients at risk. Upgrade your talent solutions, streamline your hiring, and de-risk your business The Cisive Platform offers the most accurate, cost-efficient corporate background screening & monitoring services specializing in heavily regulated industries. Unlike other offerings that put your business at risk with every hire, our background checks are 99.9994% accurate, industry expert-driven, and are of the highest quality to de-risk your hiring while getting the right talent onboarded fast. Cisive Offers... • A 40+ year industry leader • 99.9994% background check accuracy • 31.8% average Time-to-Fill reduction • In-house FCRA-certified industry experts • The only provider specializing in heavily regulated industries • 14-time HRO Today's Baker's Dozen Award winner (recognizing excellence in the background screening industry) • Earned "Editor's Choice" Distinction by PCMag.com ## Cisive Pros & Cons **What users like:** - Users value the **fast and exceptional customer support** of Cisive, enhancing ease of communication and issue resolution. (20 reviews) - Users appreciate the **ease of use** of Cisive, highlighting seamless integration and a smooth onboarding experience. (15 reviews) - Users highly value the **excellent customer support** from Cisive, appreciating quick responses and personalized assistance. (12 reviews) - Users value the **rapid response times** of Cisive, enhancing their overall experience with exceptional customer service. (10 reviews) - Users appreciate the **fast response time** of Cisive, receiving quick answers and solutions from the support team. (10 reviews) - Integrations (9 reviews) - Product Quality (9 reviews) - Communication (8 reviews) - Features (8 reviews) - Speed (8 reviews) **What users dislike:** - Users express concerns about **time management** , noting delays in receiving results and unclear staffing roles impacting efficiency. (3 reviews) - Users experience **delays** in receiving results from Cisive, highlighting the need for more efficient processes. (2 reviews) - Users find Cisive to be **expensive** , yet believe the investment is generally justified by its quality. (2 reviews) - Users experience a **lack of clarity** in roles and processes, impacting efficiency and task management with Cisive. (2 reviews) - Users note **time limitations** with Cisive, leading to delays in receiving results and impacting overall efficiency. (2 reviews) - Unclear Information (2 reviews) - Complexity (1 reviews) - Complex Processes (1 reviews) - Inaccuracy (1 reviews) - Lack of Knowledge (1 reviews) ## Cisive Reviews ### 1. Cisive (Driver iQ) Delivers Faster Turnaround and Better Background Checks **Rating:** 4.5/5.0 stars **Reviewed by:** Dave C. | Director of Recruiting, Enterprise (> 1000 emp.) **Reviewed Date:** March 16, 2026 **What do you like best about Cisive?** The background package we use allows us to hire candidates faster due to the turnaround time. I have used other vendors in the past and find that Cisive (Driver iQ) delivers a better product, faster. **What do you dislike about Cisive?** I have tested Cisive (Driver iQ) against their competitors and have not found one that has made me want to switch. I don't have anything that comes to mind that I dislike! **Recommendations to others considering Cisive:** For others who are looking for a background report vendor my strongest recommendation is to understand what you are ordering. There are a lot of vendors in this space and they don't all offer the same packages. Cisive (Driver iQ) does a great job with customer service and they are very thorough when explaining their products. I have used multiple vendors over the years and Cisive (Driver iQ) has been hands down the best! **What problems is Cisive solving and how is that benefiting you?** Cisive (Driver iQ) delivers quality, cost effective background reports with quick turnaround time that are fully trusted. ### 2. Outstanding Customer Service: Fast, Respectful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Misty S. | Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Cisive?** We absolutely LOVE their customer service. They offer an online chat option during weekday business hours, and they are very effective at resolving any issues that come up. The chat feature also lets us upload any necessary documents, and they can provide documents to us directly through the chat as well. Everyone is very nice and always treats you with respect. Reports requested are usually sent back to us instantly. They keep us up to date if there are any issues with reports being returned. Their PRE-Screen report provides a full verification of employment including accident info if the company provides it. This eliminates extra work our processing team has to do when pulling verifications of employment. **What do you dislike about Cisive?** I haven’t had any issues or downsides with using Cisive. If anything does come up, it’s handled efficiently and quickly. **Recommendations to others considering Cisive:** Their products are easy to order, and they arrive quickly. They also have excellent customer service and a great sales team. **What problems is Cisive solving and how is that benefiting you?** They help us ensure that potential drivers meet our hiring guidelines by providing MVRs, PSPs, and pre-screen employment reports. ### 3. Fast, Reliable Background Checks with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Chelsea R. | Director of Driver Recruiting, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Cisive?** I love that Cisive's entire team, from Business Development to Customer Service, is responsive and works in a timely manner to solve issues, which helps us hire drivers faster and easier. I also appreciate Cisive for providing fast, quality background checks. Setup and use of Cisive was fast and easy! **What do you dislike about Cisive?** Sometimes there are delays with reports, it'd be nice to receive notice of those even if it is via email. **Recommendations to others considering Cisive:** It'll be the easiest switch you'll make. **What problems is Cisive solving and how is that benefiting you?** I use Cisive for fast, quality background checks, helping us hire drivers faster with its responsive customer service. ### 4. Seamless Onboarding with Exceptional Support **Rating:** 4.0/5.0 stars **Reviewed by:** Jeron R. | Driver Recruiting Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Cisive?** The customer support is world-class, with quick responses that usually address issues rapidly. This is incredibly important in our industry. **What do you dislike about Cisive?** Since speed is so vital, it would be nice to get criminal background reports back quicker. However, I don't believe that issue is unique to Driver iQ. **What problems is Cisive solving and how is that benefiting you?** Driver iQ integrates with our applicant tracking system, Tenstreet, which makes our jobs easier so we don't have to use multiple platforms. Their customer support resolves issues quickly, which is crucial in our industry. ### 5. Accurate, Timely Reports with Best-in-Class Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Timothy N. | Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Cisive?** Their reports are accurate and are returned in a timely manner. If we have any questions, their customer service is as good as it gets. **What do you dislike about Cisive?** Nothing comes to mind. They've been fantastic to work with. **Recommendations to others considering Cisive:** If you are looking for a consumer report solution, especially in the transportation space, the team at DriveriQ and Cisive are outstanding. **What problems is Cisive solving and how is that benefiting you?** Timely and accurate information on the consumer reports we order including employment history, motor vehicle records and criminal background checks. ### 6. “Trust, Transparency, and the Cisive Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Tifiney R. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2025 **What do you like best about Cisive?** The kindness, character, and trust I have with the Cisive team. **What do you dislike about Cisive?** I would really enjoy handouts with instructions and directions on how to navigate the system. **Recommendations to others considering Cisive:** If your organization is navigating compliance, or onboarding processes, I strongly recommend integrating Cisive into your workflow. Their system is built for precision, speed, and reliability, especially in high-stakes environments where delays aren’t an option. What sets Cisive apart isn’t just their technology, it’s their people. Their support team consistently responds within seconds, offering clear, actionable guidance that helps us meet tight deadlines without compromising quality or compliance. Cisive has become a trusted partner in our operations, and I believe they could bring the same value to yours. **What problems is Cisive solving and how is that benefiting you?** Implementing new programs or systems often comes with a steep learning curve. Questions arise, progress stalls, and looming deadlines can feel overwhelming. That’s where Cisive has made all the difference. When I hit a roadblock, I know I can pick up the phone and, within 60 seconds, connect with someone who’s not only knowledgeable but genuinely eager to help. Their support is immediate, their tone is always kind, and their guidance ensures I stay on track. Cisive doesn’t just offer a service—they offer peace of mind when it matters most. ### 7. Reliable, Responsive, and Always a Step Ahead **Rating:** 5.0/5.0 stars **Reviewed by:** Tim F. | Director of Academic Records (College Registrar), Enterprise (> 1000 emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Cisive?** Working with Cisive has been nothing short of exceptional. From the beginning, their team took the time to understand our needs and ensured we felt supported every step of the way. It’s clear they genuinely care about their clients and the experience we’re providing to our students. Turnaround times have been fantastic, our students have noticed and appreciated the quick processing, which has significantly improved our ability to move them through the pipeline efficiently. The platform itself is intuitive, user-friendly, and easy to navigate, which has made adoption seamless for our team. Overall, Cisive has been a reliable, responsive, and invaluable partner. **What do you dislike about Cisive?** There’s very little to critique. Because of our unique needs, we require more robust reporting than most, and we’ve also hoped for a more unified branding experience across the platform. That said, the Cisive team has been incredibly receptive to feedback and is actively working on improvements in both areas. Their responsiveness gives us confidence that these enhancements are on the horizon. **What problems is Cisive solving and how is that benefiting you?** Cisive is helping us manage clinical compliance and background screening for students in a highly regulated, time-sensitive environment. Their thorough reviews, reliable turnaround times, and attention to detail ensure our students are cleared quickly and accurately, which keeps them on track for clinical placement without delay. ### 8. Exceptional Customer Service Makes All the Difference **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica S. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Cisive?** What I appreciate most is the people. These days, good customer service is hard to come by, and it's rare to find a company that is genuinely pleasant to work with and doesn't hide behind curt or unfriendly emails. Kyle Wright and his Team are appreciated. **What do you dislike about Cisive?** I haven't come across anything that I need to address for dislikes. **What problems is Cisive solving and how is that benefiting you?** I received prompt and professional assistance in resolving two issues/questions related to documents. The quick response, focused on finding a solution, was extremely helpful for my company, especially since we needed to act fast to qualify candidates. ### 9. Cisive's PreCheck has allowed us to streamline our background screening process. **Rating:** 5.0/5.0 stars **Reviewed by:** Alan B. | Director of Admissions and Financial Aid, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Cisive?** Cisive's software has been very easy to use. We were pressed for time in implementing their system and they bent over backwards to help us meet our deadlines. We have had an extremely positive experience with Cisive from the very beginning. They are also continually reaching out to see how everything is going and if there is anything they can be doing better. Their commitment to client service has impressed us greatly. We plan to deepen our relationship with them by utilizing other services they offer. **What do you dislike about Cisive?** We have not experienced any downside while working with Cisive. We are a newer customer, but the experience has been great so far. **What problems is Cisive solving and how is that benefiting you?** It has streamlined our process, allowing our employees to save time doing background screenings. We are able to service over 150+ clinical partners utilizing their service. The greatest benefit to us is that it saves us time and money, but it also simplifies the process for our students as well. ### 10. Do NOT hesitate to use Cisive. **Rating:** 5.0/5.0 stars **Reviewed by:** Brooke H. | ASN-RN Instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Cisive?** We have been using Cisive for many years and will continue to use them for our healthcare student- background, drug screen, and immunization tracker needs. They are quick to respond and assist with any needs, concerns, or questions. Other companies have tried to get us to change but we will not. Cisive customer support is excellent and cannot be matched. Their resources are easy to use and they provide one-on-one instruction if needed. **What do you dislike about Cisive?** I have nothing negative to say- they always provide prompt assistance to solve any problems or issues that may arise. **What problems is Cisive solving and how is that benefiting you?** Cisive is a one stop, on-line resource for our clinical sites who review background checks, drug screen reports, and immunization documents. This allows for a smooth transition from classroom to clinical for instructors and our students. It is also a secure way for our clinical sites to access student information required prior to clinical rotations. ### 11. Fast Response, Needs Quicker Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Cindy C. **Reviewed Date:** October 15, 2025 **What do you like best about Cisive?** I appreciate their fast response. They have also caught several glitches in our software, which they identified, allowing us to correct them. **What do you dislike about Cisive?** I would like to get the reports quicker. Currently, they don't come in a timely manner. I would hope they would come in a day or two, but some of them take longer than that. **What problems is Cisive solving and how is that benefiting you?** Cisive aids in the credentialing process and quickly catches software glitches, enabling timely corrections. Their fast response is a significant benefit. ### 12. Our expereince has been amazing with Cisive team. Their customer service is top notch! **Rating:** 5.0/5.0 stars **Reviewed by:** Megan L. | Recruiting Supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Cisive?** Their customer service is amazing, they are quick to responded and always respond very professionally. Their integration with TenStreet makes using them as a vendor that much easier. Cisive also makes their system very user friendly no matter if you are using them through Tenstreet or through their website direct. **What do you dislike about Cisive?** Right now, no complaines or negative feedback. **What problems is Cisive solving and how is that benefiting you?** The Driver IQ pre report has been an amazing tool to use when it comes to reference checks. It cuts verifying expereince for our company in half. We also now upload our terminations to the data base and we started using Driver IQ for current employees as well and this made made employment verifications easy to obtain for other companies and saves us time on the backend as well. ### 13. Driver iQ powered by Cisive **Rating:** 5.0/5.0 stars **Reviewed by:** Molly B. | Hiring and Compliance Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Cisive?** The Driver iQ team is exceptional to work with, and I've enjoyed working with them for several years. They have been instrumental in our ability to reach some very ambitious goals over the past few years. Driver iQ has enabled us to completely customize our content and processes, which has allowed us to reduce our turnaround time and time to hire by half, increase our hire velocity and improve the onboarding experience for our drivers. I would, and do, highly recommend them to anyone looking to make a change. Best in the business as far as I’m concerned. I’ve used HireRight and Asurint – and they can't touch the DiQ team. Great group, very responsive and very easy to work with. **What do you dislike about Cisive?** I'd say the only downside is that it's increased our volume of work, but that means it's increasing our driver count, which is exactly what we wanted! **What problems is Cisive solving and how is that benefiting you?** Obtaining criminal backgrounds, and safety performance history on driver applicants is the biggest delay in the hiring process and prior to our partnership with DiQ that took about a week per class to do, cutting our ability to bring in more than 30 drivers each week. Within a year of implementation, we were able to streamline and refine our processes to such a degree that it allowed us to go from one Orientation class per week, with a max of 30 drivers, to 4 Orientations per week, capable of hiring 70+ drivers. That, in turn, has allowed for rapid growth of our seated truck count, which is vital to the continued success of the company. ### 14. awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Tahera M. | Finance Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2021 **What do you like best about Cisive?** All online, easy to use/navigate. No more paperwork to shuffle. **What do you dislike about Cisive?** It took a while to complete the application. **Recommendations to others considering Cisive:** Great service, don't delay. **What problems is Cisive solving and how is that benefiting you?** We use it for background checks. The process is so much more efficient than the paper version. ### 15. Beyond service, it is a Partnership **Rating:** 5.0/5.0 stars **Reviewed by:** David P. | Director of Transportation Recruiting, Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Cisive?** People who are willing to listen. When a client (us) has any question, problem, concern, idea or thought, it is received with not just a customer service person who will relay the message, but the people that can actually help resolve or provide a solution. And beyond that, if a resolution is not possible, we understand the "why" behind it and look for alternatives. They make our concern, theirs and that is the meaning of what a partnership should look like. **What do you dislike about Cisive?** Little do we dislike, I may suggest proper staffing as individuals do seem stretched at times. But service is acceptable. **What problems is Cisive solving and how is that benefiting you?** A fresh look at ordering certain consumer reports while maintaining compliance but also avoiding risk. ### 16. Top Tier Customer Service Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Cisive?** As the primary point of contact for our program, I have collaborated closely with Cisive over the past four years and have been consistently impressed by their products and the exceptional customer service provided by their team. The level of support they have extended to us and our students is unparalleled. **What do you dislike about Cisive?** There are no complaints. Their team is consistently seeking innovative methods to enhance their products and services. **What problems is Cisive solving and how is that benefiting you?** Cisive's ability to centralize the reports has helped us improve of efficiency as it relates to tracking the background check and drug test results for our students. ### 17. Efficient, Integrated, and Accurate **Rating:** 5.0/5.0 stars **Reviewed by:** Tracy R. | Executive Director of Safety and Recruiting, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2024 **What do you like best about Cisive?** We appreciate that Cisive understands the importance of integrations. Having a tech partner that ensures we are getting the most accurate information in the most efficient way possible is key to our being able to service our drivers with the same level of service we expect from them. **What do you dislike about Cisive?** At the begining of our partnership working through our expectations was out of the normal onboarding, once we were successful in educating the Cisive team on how and when we would be pulling information from their system we quickly worked out the bumps. **What problems is Cisive solving and how is that benefiting you?** gathering accurate information in the most efficient way possible is key to our being able to service our drivers with the same level of service we expect from them. ### 18. VP Driver Recruiting **Rating:** 5.0/5.0 stars **Reviewed by:** Erin K. | VP Recruiting & Retention, Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2024 **What do you like best about Cisive?** Cisive's customer service is like no other. They are quick to answer questions, provide solutions and are clear and conscise in their communication. **What do you dislike about Cisive?** There is nothing that comes to mind that I dislike about the services provided. I have no issues or concerns! **What problems is Cisive solving and how is that benefiting you?** From day one, Cisive has been solving our top 3 issues of accurate information, speed and cost as it relates to background screening. We are able to put our trust in their systems and processes - their distinct way of providing the information allows the recipient to view the good and bad quickly and efficiently. Background reports return within seconds allowing us to speed up our process which makes both the candidate and employer experience positive. We have saved over 50% in cost savings solely on background screening since switching to Cisive - with a much better return! ### 19. Great Company To Work With **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Cisive?** Have been using this company for nearly two years. Communication is great along with timeframe of reports returned. **What do you dislike about Cisive?** I have nothing bad to say. If I have questions I call our representative who walks me through the issues. **What problems is Cisive solving and how is that benefiting you?** We are needing background checks back on applicants in a timely manner and this company delivers. ### 20. Driver iQ Review **Rating:** 5.0/5.0 stars **Reviewed by:** Jim M. | Transportation Training and Testing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2024 **What do you like best about Cisive?** We recently went through the onboarding experience with Driver iQ, and I couldn't be more impressed! From the very first day, the process was smooth and welcoming. Amy Bricken made it a priority to ensure that we felt comfortable and informed. Kudos to the Amy for making the onboarding process not just informative but genuinely enjoyable! **What do you dislike about Cisive?** At this point we have no dislikes with Driver iQ **What problems is Cisive solving and how is that benefiting you?** Driver iQ Student data retrieval to improving operational efficiency and speeding up hiring processes for our students. Regular updates and maintenance of stored data ensure that the information is accurate and up-to-date. ### 21. Quick Response and Always Helpful. **Rating:** 4.5/5.0 stars **Reviewed by:** T.J. B. | Operational Safety Support Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2025 **What do you like best about Cisive?** I always get an answer fast when reaching out to the team. You don’t always get help like that with other companies. When sending updates I usually get a reply within 5 minutes. **What do you dislike about Cisive?** Nothing for me to list as far as negatives go. **What problems is Cisive solving and how is that benefiting you?** Gives us a way to keep our people monitored in a quick and efficient way. ### 22. PreCheck easily customizable **Rating:** 5.0/5.0 stars **Reviewed by:** Debbie S. | HR Director, Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about Cisive?** They are different from other vendors. They are easily customizable and can select anything you need for your candidates. **What do you dislike about Cisive?** Nothing at the moment . They've been great to work with. **What problems is Cisive solving and how is that benefiting you?** They've streamlined our background check ordering process. No other screening provider has been able to do that for us ### 23. If you are looking for additional ways to streamline your process- DriverIQ can help **Rating:** 4.5/5.0 stars **Reviewed by:** Rachel L. | Vice President of People Operations , Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Cisive?** I like the streamline process of all verification of dates of employment and accident history at one location. I also like that it is integrated with our ATS system. **What do you dislike about Cisive?** I do not like that all carriers do not report to driver IQ. **What problems is Cisive solving and how is that benefiting you?** Our organization requires that we verify a set amount of Experience of commercial vehicle operators and how many jobs they've had. We are able to complete both of those requirements with the driver IQ report . ### 24. Driver IQ is a gamechanger within Cisive **Rating:** 5.0/5.0 stars **Reviewed by:** Corey T. | Director Of Recruiting, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2024 **What do you like best about Cisive?** Amazing customer support and innovation. They have online chat support to answer questions immediately. They are always open to suggestions and willing to intergrate with our home built ATS as well as the major players in the industry. Processing reports is a daily task and its vital to have partner that provides all the services in one easy to use place. As an advanced user, their portal is also very easy to access and use. With consistent follow up meetings with their team, we have only improved our overall process and reduced our hiring costs associated with processing background checks and running motor vehicle records. **What do you dislike about Cisive?** Only complaint I have is the portal can be a little slow and cumbersome but for most users they will never use this feature and can always use their live chat to solve any issues that happen. **What problems is Cisive solving and how is that benefiting you?** Cisive is solving the problem of being a background check provider that provides excellent customer support and allows us to make quick hiring decisions with correct data and leverage their technology for ease of use. ### 25. Great Integration and Ease of Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Cisive?** We have been very pleased with the integration with our credentialing platform and the ease of use. It was very easy to implement and configure. The number of features is also great. **What do you dislike about Cisive?** Currently the only downside is the ability to copy a credentialing delegate on the emails sent to the practitioner applicant but that requires more configuration settings with our credentialing system as well and hopefully is something that will change in the near future. **What problems is Cisive solving and how is that benefiting you?** We previously were using three different vendors for background checks, drug screening, and employment verifications. We have been able to move from three vendors to one which has been great for our team as well as for the practitioner applicants. ### 26. Great people - operational efficiency not quite there yet. **Rating:** 3.5/5.0 stars **Reviewed by:** Kathleen H. | Talent Acquisition Senior Manager - Excellence & Optimization, Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Cisive?** What's most helpful at this time is our dedicated support team - knowing we have them to reach out to creates a lot of ease. **What do you dislike about Cisive?** Cisive has had quite a few reorganizations in the time I've been managing them. It hasn't always been clear as to who does what and how to leverage the right people to get the right tasks done correctly and timely. I think there is still room for opportunity to create more seamless processes so that Cisive seems like the well-oiled machine I know it can be. From the business side of the house, our only complaint at this time is the timeline to be able to get results back for certain populations. **What problems is Cisive solving and how is that benefiting you?** They are screening our candidates against the requirements and reporting it back effectively. ### 27. Great and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Kaila S. | Recruiting manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Cisive?** Easy to use and navigate. I love the colors that show whats good and bad **What do you dislike about Cisive?** The fact that if is CDL if disqualified it is still grown **What problems is Cisive solving and how is that benefiting you?** Running backgrounds quickly ### 28. Driver IQ **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Cisive?** I like the support chat they have on their page so you can reach someone very quickly to figure things out. Everyone I have worked with there is extremely personable. **What do you dislike about Cisive?** There isn't anything I would say I dislike. **What problems is Cisive solving and how is that benefiting you?** They are making sure all of our background infomation is coming back quickly and setting up for success with tools to make sure they have all the pieces so it's not difficult on our side. ### 29. Trusted for over a decade **Rating:** 5.0/5.0 stars **Reviewed by:** Anna Marie M. | Medical Staff Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Cisive?** Cisive is consistent and reliable, offering excellent customer service. We utilize their services to conduct thousands of background checks annually, and it's a hassle-free experience. The background check report is a crucial and mandatory part of our process, making it invaluable to have such a dependable service. **What do you dislike about Cisive?** I cannot come up with something I dislike. Sorry. **What problems is Cisive solving and how is that benefiting you?** It's helping make our workspace/organization safe. The service is a time-saver and provides a sense of security. ### 30. Hands down Driver IQ is the best background screening experience you can imagine. **Rating:** 5.0/5.0 stars **Reviewed by:** Tommy V. | Director of Recruiting, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Cisive?** As the Director of Recruitng it is imparative that my recruiters get backgrounds done in a timely manner. Partnering with Driver IQ has significantly expedited our background check process. Utilizing Driver IQ has enabled my recruiters to dedicate more time to evaluating candidates thoroughly and providing personalized support.Driver iQ's customer service is exceptional. I can always rely on them to promptly address any issues I may have, giving me peace of mind. I'm grateful to have Carlo and Amy as a part of my team. **What do you dislike about Cisive?** I don't have personal preferences or feelings about Cisive. I'm glad that we can utilize their products to help my company be succesful. **What problems is Cisive solving and how is that benefiting you?** Time to completion. Utilizing Driver IQ has allowed my team to get backgrounds in an expediant amount time. ### 31. Precheck Makes BGC Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Cisive?** The integration process was seamless. A few minutes and we were up and running. Reports come back quickly. If you utilize MD Staff, this is THE solution for your background checks. It fair exceeded my expectations! **What do you dislike about Cisive?** Honestly, it was super easy start to finish. **What problems is Cisive solving and how is that benefiting you?** The manual data entry and time spent searching. It is completely automated. Results clearly indicate if there are any negative findings. This is saving thousands in time spent the prior method. ### 32. Cisive / DriverIQ is an amazing partner for background screening for our drivers **Rating:** 5.0/5.0 stars **Reviewed by:** Brad H. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Cisive?** Customer service, ease of use, saving a ton of time, and less manual files **What do you dislike about Cisive?** Timing if set up I wish was quicker, but not too bad comparably. **What problems is Cisive solving and how is that benefiting you?** Previously we had to manually order our background screening reports from multiple sources, then download individual confidential files, and then upload them into our applicant tracking system. With Cisive / Driver IQ we click a button within our ATS and the reports are seamlessly ordered and uploaded right in our ATS ### 33. Fast & easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Cisive?** We utilize DriverIQ to complete our employment verifications and the process is very quick and smooth. We utilize this service just about everyday and we couldn't be more satisifed. It allows us to get instant access to employment verifications and the process to request missing information or address discrepancies is done with a click of a button. I also appreciate the great customer support - any issue or question I have is responded to promptly. Perhaps one of the best features offered for DriverIQ is it's integration with Tenstreet, that is a game changer! Highly recommend this service. **What do you dislike about Cisive?** There is nothing I dislike about Cisive. **What problems is Cisive solving and how is that benefiting you?** Cisive helps us verify employment records for applicants and acquire MVRs. ### 34. PreCheck Review **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel S. | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about Cisive?** The profile that is created for our applicants and medical staff by PreCheck gives us great insight that assists our Credentials Committee make the best decisions for the safety of our patients. The service also integrates with our credentialing software for a seamless experience. PreCheck's customer service is also top notch, communicating any issues in our orders that might arise. **What do you dislike about Cisive?** We can honestly say that we do not have any dislikes with our end products and customer service. **What problems is Cisive solving and how is that benefiting you?** PreCheck is crucial in our credentialing program by proving full accurate and easy to read background checks. The quality of the product is instrumental in ensuring we pass our audits with healthplans on our delegated contracts. ### 35. Fully understand who you're hiring **Rating:** 5.0/5.0 stars **Reviewed by:** Josh M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Cisive?** Their proactive approach to communication **What do you dislike about Cisive?** they are a bit more expensive, but worth it. **What problems is Cisive solving and how is that benefiting you?** Cisive gives us a one stop shop for all things background reporting. I don't have to worry about mixed up reporting, and the accuracy is worth the little bit more it costs. They have helped us streamline our hiring/contracting process and have made it much more accurate and efficient. ### 36. DOT Compliance Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2024 **What do you like best about Cisive?** The most helpful about Cisive is that there is always somone to assit for customer service promptly. I also like that the compnay provides great services for ex, running reports for the FMCSA Clearinghouse and processes employment verifications for drivers, which is very convienent. The poral is very easy to use as i am in there daily if not weekly. **What do you dislike about Cisive?** Last year we expericeined an issue with the FMCSA Clearinghouse where a batch of drivers were not ran on time, however, Cisive addressed the matter immediately. Cisive knows the seriousness of being compliant and again issue was resolved. **What problems is Cisive solving and how is that benefiting you?** Reporting issues and assiting with affidavits ### 37. Great Product and Customer Service! **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan B. | Recruitment Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2024 **What do you like best about Cisive?** Our company uses DriveriQ during our hiring process and it is a great product. However, what really sets Cisive apart is their customer service! Anytime there is an issue or a question comes up, they quickly respond with a solution. I appreciate this above all else. **What do you dislike about Cisive?** There is nothing that I dislike about Cisive. **What problems is Cisive solving and how is that benefiting you?** DriveriQ provides us with background checks for our new hires. ### 38. Manager of Recruiting Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Brittney F. | Manager of Recruiting Operations, Enterprise (> 1000 emp.) **Reviewed Date:** April 08, 2024 **What do you like best about Cisive?** I appreciate the customer support that you receive with Cisive. It is integrated with tenstreet and very easy to use. We use this system every day and have very little issues with it. **What do you dislike about Cisive?** I do not have any downsides to report at this time. **What problems is Cisive solving and how is that benefiting you?** Cisive is assisting our company qualify candidates for our open positions. ### 39. Best Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda W. | Senior Manager Talent Acquisition - Technical Recruiting , Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Cisive?** If you are in the transporation space and need help with background screenings, transporation reporting, employment verifications check out Driver IQ. This company has amazing customer service and staff that really care about your experience. There passion is around the customer and getting you exactly what you need to be successful in hiring the right folks for your roles. **What do you dislike about Cisive?** There was nothing negative that I expereinced while working with Driver IQ. **What problems is Cisive solving and how is that benefiting you?** Ease of use for pulling required reports and intergrations with our ATS (Tenstreet) ### 40. Driver iQ review **Rating:** 5.0/5.0 stars **Reviewed by:** Alyssa M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Cisive?** Reports come back in a timely manner. Ive never had any issues trying to get any reports back for a driver either. They are also always very accurate when they come back. No issues! **What do you dislike about Cisive?** Probably the cost. But no real complaint about it. **What problems is Cisive solving and how is that benefiting you?** Not holding up my process, by returning in a timely manner. ### 41. Great experience and great customer service for support. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Cisive?** Ease of Use Great customer serivce Great response time when need support with the system **What do you dislike about Cisive?** I do not believe that I have any downsides with Cisive **What problems is Cisive solving and how is that benefiting you?** Helping the organzation with running backgrounds ### 42. IntelliCorp gives us peace of mind in engaging volunteers to work with older adults **Rating:** 5.0/5.0 stars **Reviewed by:** Katie B. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2021 **What do you like best about Cisive?** We use IntelliCorp to vet volunteers who want to work with older adults as volunteer drivers, providing help at home, etc. We are pleased with the training they provide that that makes it straightforward to use and we feel confident in the results so we and the older adults we work with can feel safe knowing our volunteers have been screened. **What do you dislike about Cisive?** The process takes a little getting used to but Intellicorp helps you through it and once you've done it once or twice, you've got it! **What problems is Cisive solving and how is that benefiting you?** We look for volunteers in our community who can help older adults continue to live independently in their own homes. Intellicorp helps us vet those volunteers so we can send them out to the homes of older adults safely. ### 43. Highly satisfied overall **Rating:** 5.0/5.0 stars **Reviewed by:** Penny S. | Administrative Liaison, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2021 **What do you like best about Cisive?** I like the fact that we can get most all background checks back within a reasonable amount of time. The fast turnarounds of the background checks help get the Caregivers processed more quickly. We need to expedite our hiring process at times, and it is nice that in most cases, we can get the Background checks back quickly- some same day if started early enough! The process makes it easier to clear our Caregivers and get them out to our clients! It is nice to be able to tell our clients (and family members) that we have screened and cleared our Caregivers who will be coming into their private homes. The details on the reports are essential too and allow us to see what/if any issues they may have had and when and make judgment calls from there. Running local, state, federal, criminal, sex offender, motor vehicle background checks are very essential for the type of work we do...we have to know that our Caregivers have clear backgrounds and driving records and the Intellicorp reports are quite thorough and cover all the necessary areas! Also, the few times I have had to reach out to the team, they have been able to answer all of my questions, pleasantly and professionaly! **What do you dislike about Cisive?** Some state checks take more than a couple of days to get back, slows down the onboarding process and means it will take longer to get our Caregivers activated and out with our clients. Would be nice to know at the time of submission the estimated time of return of the background checks or have a list of states that typically do take longer just so we know ahead of time - if that is the only thing we are waiting for before a Caregiver csasn get out to a client, it gets a little frustrating! **Recommendations to others considering Cisive:** If you are looking for an efficient and thorough Background checking agency that is backed by professional, efficient and pleasant staff, then Intellicorp is the right program for you! **What problems is Cisive solving and how is that benefiting you?** Knowing that our Caregivers have clear backgrounds helps to ease the mind of us and our clients. We are almost always asked about background checks and helping ease the mind of clients and family members who are reluctant to have someone new/stranger come into their home...by receiving these thorough reports quickly and efficiently we are able to provide the care that our clients need and in a timely manner ### 44. Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2021 **What do you like best about Cisive?** Intellicorp is very straightforward! The platform is easy to use, and I feel like it's secure. I appreciate that they do a training every few months to remind me about rules on background checks and other laws--though I know it's a requirement. I also work with fiscal, so I like how all my invoices are all in one place and it also tells me which background checks go with each invoice, as I have to allocate each background check to different programs/departments. **What do you dislike about Cisive?** The part that I have trouble with, and I don't necessarily think it's an Intellicorp problem, is when someone I need a background check for has two last names or a hyphenated last name. It advises that it would have an easier time if the name is one word or not hyphenated. Sometimes I don't have that option. **What problems is Cisive solving and how is that benefiting you?** I don't really have any real problems with IntelliCorp. It's easy to use and straightforward. The benefits I find the most is how organized it is to find invoices and finished background checks. ### 45. Great Company for Background Checks! **Rating:** 4.0/5.0 stars **Reviewed by:** Kayla D. | Regional Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2021 **What do you like best about Cisive?** Pricing is excellent, quick turnaround time for background check results, and the candidate direct feature makes my job easier. **What do you dislike about Cisive?** I feel like IntelliCorp could do more improvements on the drug screen feature. But it has improved in the last year. I like the update they recently did where now you can see each drug listed and if there is a negative or positive beside the name of the particular drug. It is apparent that IntelliCorp is improving. **Recommendations to others considering Cisive:** IntelliCorp is a great product to use for background checks and drug screens. Easy to use for both internal and external people if using the candidate direct feature. **What problems is Cisive solving and how is that benefiting you?** IntelliCorp has always been the company we use for pre-employment criminal background and MVR checks. As well as, pre-employment and post accidental drug screening. ### 46. Consistent and successful. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2021 **What do you like best about Cisive?** I like their automatic prompts and ease of access. when I log in, my password and username are always saved and successfuly prompted. Submitting a new background check is easy and the steps are concise. I like that if the access link expires before the applicant has time to complete it, I have the ability to resend the link without a hassle. **What do you dislike about Cisive?** I wish I knew more about the expanse, but for what my purpose in using it is, it is okay. For my primary position, there is not a need for me to explore many other options on the intellicorp website. Potential staff hires that have given me feedback on the background check process. **Recommendations to others considering Cisive:** If you are looking for ease of access software to access background checks for potential volunteers or new hires, this is an easy-to-use and effective website. **What problems is Cisive solving and how is that benefiting you?** Benefits would be associated with how easily I can run a background check on a potential new hire. As someone who hires new applicants frequently and needs these applicants to be reliable, this website saves me time, and I have never had a problem sending the information through the system. I have had new hires that have shared that they feel like the link to access the background check could last some time longer, as they are not always able to access their emails and take time to complete a background after I send it. Essentially, I have found that I need to notify the new hire of the background check being requested and emailed it to them, so they can successfully complete the background before expiration. ### 47. Customer Service is Excellent **Rating:** 4.5/5.0 stars **Reviewed by:** Julia C. | Executive Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2021 **What do you like best about Cisive?** IntelliCorp is not only an excellent company for National Background screenings. They also have fantastic Customer Service! Their team is prompt, knowledgeable, and helpful! They are also great at keeping customers informed on the latest news and regulations. We would recommend them to anyone who needs background services. **What do you dislike about Cisive?** There is nothing to dislike about IntelliCorp **What problems is Cisive solving and how is that benefiting you?** We do national background checks on all of our employees as a layer of protection for the vulnurable populations we serve. ### 48. IntelliCorp has been an asset to our company! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2021 **What do you like best about Cisive?** The ability to verify that the potential candidate is who they claim to be. **What do you dislike about Cisive?** In our industry, it is not beneficial when a good candidate is not hired due to the lengthy time it takes to gather the required information, especially if they have lived in multiple states. **What problems is Cisive solving and how is that benefiting you?** Hiring the right candidates in the in-home service industry! ### 49. Essential part of our hiring process **Rating:** 5.0/5.0 stars **Reviewed by:** Angela T. | Executive Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2021 **What do you like best about Cisive?** IntelliCorp makes obtaining information about applicants and new hires so easy. The data is clear and precise. **What do you dislike about Cisive?** I would like to be able to customize the notifications sent to applicants. This feature currently isn't an option that I am aware of. **What problems is Cisive solving and how is that benefiting you?** By using IntelliCorp, we have been able to see any adverse records that may hinder the quality of applicants. ### 50. Reliable and frequent communication **Rating:** 5.0/5.0 stars **Reviewed by:** Kelley H. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2021 **What do you like best about Cisive?** Intellicorp has very reliable customer service, and they are quick to respond. **What do you dislike about Cisive?** Sometimes it takes a while for a background check to be completed. However, it is an accurate background check. **Recommendations to others considering Cisive:** I highly recommend Intellicorp to meet your background check needs. Their service is reliable and consistent. **What problems is Cisive solving and how is that benefiting you?** Intellicorp has made it very easy for candidates to consent to their background check online. I never question the validity of the background check. I trust that Intellicorp is doing their part to review everything and submit only what is accurate. ## Cisive Discussions - [How often will I be invoiced?](https://www.g2.com/discussions/intellicorp-billing-4ae11a5c-c9dd-46fb-b822-f4e92d129656) - 1 comment, 1 upvote - [Can I switch from invoice billing to credit card and vice versa?](https://www.g2.com/discussions/intellicorp-billing) - 1 comment, 1 upvote - [What information do I need to run a criminal search on an individual?](https://www.g2.com/discussions/intellicorp-searches-2e556cd4-eb4a-4356-adfa-c2501546ba02) - 1 comment, 1 upvote - [How long does a background check take?](https://www.g2.com/discussions/intellicorp-searches-517c1be4-224f-4353-9e87-69be1b7ed524) - 1 comment, 1 upvote - [What is the difference between a Federal Criminal Search and a Statewide Criminal Search?](https://www.g2.com/discussions/intellicorp-searches-bafdd093-21e8-4e6c-81bd-745c62462b6b) - 1 comment, 1 upvote - [View Cisive pricing details and edition comparison](https://www.g2.com/products/cisive-cisive/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-22+18%3A05%3A40+-0500&secure%5Bsession_id%5D=343e5c09-303d-47d8-8081-aaddd4ff6eea&secure%5Btoken%5D=a89986264fb509a93590039b103167924555d90d2c9726d7bebadf8b224e71e4&format=llm_user) ## Cisive Integrations - [Avature](https://www.g2.com/products/avature/reviews) - [DriverReach](https://www.g2.com/products/driverreach/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [ICIMS](https://www.g2.com/products/icims/reviews) - [Infor HR Service Delivery](https://www.g2.com/products/infor-infor-hr-service-delivery/reviews) - [MD-Staff](https://www.g2.com/products/md-staff/reviews) - [myClinicalExchange by HealthStream](https://www.g2.com/products/myclinicalexchange-by-healthstream/reviews) - [Oracle Cloud](https://www.g2.com/products/oracle-cloud/reviews) - [SambaSafety](https://www.g2.com/products/sambasafety/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [symplr Workforce Management Suite](https://www.g2.com/products/symplr-workforce-management-suite/reviews) - [Tenstreet for Carriers](https://www.g2.com/products/tenstreet-for-carriers/reviews) - [TruckRight](https://www.g2.com/products/truckright/reviews) - [Vizient](https://www.g2.com/products/vizient/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) ## Cisive Features **Platform Basics** - Interoperability - Performance **Background Check Administration** - Screening and Assessments - Compliance - Dashboard **Drug Testing Administration** - Screening and Assessments - Compliance - Dashboard - Integrations **Platform Content** - Templates - Automated - Reports **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Platform Data** - Visualization - Platform Search - Alerts and Notifications **Background Check Data** - Real-Time Tracking - Platform Search - Alerts and Notifications **Drug Testing Data** - Real-Time Tracking - Alerts and Notifications **Platform Basics** - Optimization - Interoperability - Performance **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Platform Content** - Automation - File Sharing - Content Library **Background Check Additional Functionality** - Integrations - Mobility - Messaging **Drug Testing Additional Functionality** - Mobility - Payment **Platform Additional Functionality** - Integrations - Identity verification - Fraud detection - Custom branding **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Platform Data** - Visualization - Security and Compliance - Alerts and Notifications - GDPR Compliant **Generative AI** - AI Text Summarization **AI Insight Check - Background Check** - Insight Check **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Recruiting and Onboarding** - Onboarding **AI Investigation and Verification - Background Check** - Verification ## Top Cisive Alternatives - [Checkr](https://www.g2.com/products/checkr/reviews) - 4.5/5.0 (389 reviews) - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) - 4.7/5.0 (506 reviews) - [GoodHire (a Checkr company)](https://www.g2.com/products/goodhire-a-checkr-company/reviews) - 4.6/5.0 (270 reviews)