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Compare Gong and HubSpot Sales Hub 
Featured Products
At a Glance
Market Segments
Mid-Market (69.3% of reviews)
Small-Business (60.9% of reviews)
Entry-Level Pricing
No pricing available
$0.00
Gong
Star Rating
(6,454)4.8 out of 5
Market Segments
Mid-Market (69.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongHubSpot Sales Hub
Star Rating
(13,437)4.4 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HubSpot Sales Hub excels in automation capabilities, allowing users to streamline workflows effectively. Many users appreciate how it automates emails and tasks, which helps them stay organized and manage their sales activities efficiently.
- Users say Gong stands out for its conversation intelligence, with features like top-tier recording and transcription of sales calls. Reviewers highlight how the AI analysis provides valuable insights and summaries, making it easier to extract actionable information from conversations.
- According to verified reviews, HubSpot Sales Hub is favored for its ease of use, with many users finding the interface intuitive and straightforward. This user-friendly design helps teams quickly adapt and utilize the platform without extensive training.
- Reviewers mention that Gong's AI support significantly enhances the sales process by automatically analyzing calls and providing insights. Users find this feature particularly beneficial for informing design decisions and improving engagement strategies.
- G2 reviewers highlight that while HubSpot Sales Hub has a strong presence in the small business market, it may not cater as effectively to mid-market needs compared to Gong, which is more tailored for that segment, as indicated by its user base.
- Users report that Gong's quality of support is exceptional, with many praising the responsiveness and helpfulness of the support team. This level of service can be a crucial factor for businesses that require ongoing assistance and guidance.
Pricing
Entry-Level Pricing
Gong
No pricing availableHubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Free Trial
Gong
No trial information availableHubSpot Sales Hub
Free Trial is available
Ratings
Meets Requirements
9.4
4,946
8.6
9,802
Ease of Use
9.3
5,002
8.7
10,688
Ease of Setup
9.1
1,228
8.4
4,662
Ease of Admin
9.1
768
8.6
3,131
Quality of Support
9.3
3,512
8.6
8,826
Has the product been a good partner in doing business?
9.3
770
8.7
3,084
Product Direction (% positive)
9.0
4,624
8.7
9,382
Features by Category
Sales Force Automation
Not enough data
8.7
6063
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
5921
|
Verified
Not enough data
8.5
6103
|
Verified
Not enough data
7.8
4199
|
Verified
Not enough data
8.5
5063
|
Verified
Not enough data
7.8
3256
|
Verified
Not enough data
7.8
3161
|
Verified
Not enough data
8.2
2455
Marketing Automation
Not enough data
8.7
5386
|
Verified
Not enough data
8.5
5051
|
Verified
Not enough data
8.7
5202
|
Verified
Not enough data
8.1
4439
|
Verified
Customer Support
Not enough data
8.3
3634
|
Verified
Not enough data
8.1
2462
Not enough data
8.4
3296
|
Verified
Not enough data
8.0
3277
|
Verified
Not enough data
8.2
3510
|
Verified
Reporting & Analytics
Not enough data
8.2
5773
|
Verified
Not enough data
8.4
6114
|
Verified
Not enough data
7.9
4286
|
Verified
Mobile & Social
Not enough data
8.0
3807
|
Verified
Not enough data
8.1
2457
|
Verified
Not enough data
7.7
4125
|
Verified
Platform
Not enough data
8.1
2908
|
Verified
Not enough data
8.3
2530
|
Verified
Not enough data
8.5
2979
|
Verified
Not enough data
8.1
2280
|
Verified
Not enough data
7.5
1974
Not enough data
8.0
2574
|
Verified
Not enough data
8.6
2978
|
Verified
Not enough data
8.0
1663
Integration
Not enough data
8.4
2263
|
Verified
Not enough data
8.2
2367
|
Verified
Not enough data
8.1
2226
|
Verified
Generative AI
Not enough data
7.4
678
Agentic AI - CRM
Not enough data
7.2
215
Not enough data
7.1
213
Not enough data
7.3
212
Not enough data
7.1
214
Not enough data
7.0
213
Not enough data
7.1
213
Not enough data
7.2
213
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
7.1
350
8.4
527
7.3
344
8.6
624
7.5
348
8.8
651
7.6
347
8.9
658
Organization
8.3
352
9.0
680
8.3
348
8.8
666
8.3
349
8.7
604
Performance Analysis
8.5
350
8.3
558
8.6
354
8.8
667
Sales Analysis
7.8
334
Feature Not Available
7.9
340
8.7
619
Generative AI
8.6
286
8.2
157
8.9
293
8.3
157
Agentic AI - AI Sales Assistant
8.1
54
7.8
21
7.9
53
8.0
20
8.2
54
8.0
21
8.3
53
8.0
21
8.2
53
8.1
21
8.2
53
8.1
21
8.1
53
8.3
21
Integrated Workflows
7.8
102
8.8
1632
7.9
103
9.0
1679
8.3
101
8.3
1438
7.3
98
8.2
1337
8.5
103
8.8
1524
8.4
101
8.7
1384
8.5
97
8.5
1304
Repeatability and Reportability
8.2
99
8.6
1478
8.0
99
8.7
1547
7.9
98
8.6
1518
8.3
103
8.1
1394
7.3
97
Feature Not Available
AI and Automation
7.8
90
8.2
1245
7.7
88
8.1
1212
7.4
87
8.2
1203
7.6
87
7.8
1083
8.0
87
7.7
1030
Generative AI
8.2
91
7.3
495
Agentic AI - Sales Engagement
8.1
49
7.0
180
8.0
48
7.1
180
8.2
49
7.1
181
8.2
47
7.3
180
8.1
48
7.1
181
8.0
47
7.2
181
8.2
47
7.1
183
Call Analytics
9.6
2752
|
Verified
8.2
302
8.8
2466
|
Verified
8.0
270
9.1
2664
|
Verified
8.0
279
8.3
1793
|
Verified
Feature Not Available
Agent Performance Management
8.6
1870
|
Verified
Feature Not Available
8.3
2519
|
Verified
7.5
244
8.7
2306
|
Verified
7.7
254
Generative AI
8.9
675
7.7
113
Agentic AI - Conversation Intelligence
8.0
135
7.5
26
8.0
134
7.6
26
8.2
133
7.8
26
8.0
135
7.4
26
8.2
135
7.8
25
8.1
135
7.4
25
7.9
134
7.5
25
Responses
Not enough data
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Automation - AI Agents
Not enough data
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Platform
Not enough data
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Autonomy - AI Agents
Not enough data
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Generative AI
Not enough data
9.1
9
Not enough data
9.1
9
Revenue Sourcing and Forecasting
Feature Not Available
Not enough data
8.6
379
Not enough data
8.6
409
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
Not enough data
CRM Data Enrichment
9.0
402
Not enough data
8.8
389
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Not enough data
Account Management
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Not enough data
Integrations
Not enough data
8.3
523
Not enough data
9.0
719
Not enough data
8.3
588
Not enough data
8.4
577
Not enough data
7.7
488
Branding & Customizatio
Not enough data
8.6
628
Not enough data
8.7
648
Not enough data
8.4
570
Automatic Rules & Configurations
Not enough data
8.7
622
Not enough data
8.9
631
Not enough data
8.5
588
Agentic AI - Business Scheduling
Not enough data
7.7
48
Not enough data
7.6
47
Agentic AI - Visitor Identification
Not enough data
6.0
17
Agentic AI - Sales Performance Management
Not enough data
6.6
82
Not enough data
6.8
82
Not enough data
6.6
82
Incentives
Not enough data
7.8
772
Not enough data
8.1
849
|
Verified
Not enough data
7.5
720
|
Verified
Not enough data
8.3
945
Personalization
Not enough data
8.4
970
Not enough data
8.5
1100
|
Verified
Not enough data
8.8
1198
|
Verified
Not enough data
8.5
990
|
Verified
Administrative
Not enough data
8.6
1024
|
Verified
Not enough data
8.4
904
|
Verified
Not enough data
8.3
859
Agentic AI - Email Tracking
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
117
Not enough data
6.8
118
Not enough data
6.9
119
Analytics
Not enough data
8.7
2094
Not enough data
8.8
2082
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
2134
Not enough data
8.9
2133
Not enough data
8.8
2228
Not enough data
Feature Not Available
Not enough data
8.9
2206
Generative AI
Not enough data
7.5
486
Agentic AI - Sales Analytics
8.3
55
7.0
107
8.5
55
7.1
105
8.4
57
7.3
103
8.6
58
7.3
105
8.3
57
7.2
104
Data Sourcing
8.5
744
8.3
1355
8.7
789
8.4
1425
8.5
716
8.2
1293
8.9
803
8.6
1545
8.6
726
8.4
1388
Predictive Analytics
8.1
721
8.1
1347
8.4
749
8.2
1305
8.2
735
7.8
1133
8.3
723
7.9
1264
Sales Management
8.6
759
8.8
1554
8.2
721
7.9
1246
8.7
758
8.4
1409
9.0
824
8.9
1620
Agentic AI - Outbound Call Tracking
Not enough data
7.5
63
Not enough data
7.1
61
Calling
Not enough data
8.6
1192
Not enough data
8.1
984
Not enough data
8.6
1152
Not enough data
8.7
1183
Not enough data
7.9
70
Contacts
Not enough data
8.7
1258
Not enough data
8.4
1100
Not enough data
8.6
1160
Insights
Not enough data
9.1
1347
Not enough data
8.7
1188
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1092
Not enough data
7.5
66
Agentic AI - Sales Coaching
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
59
Not enough data
Training
9.0
1965
|
Verified
Not enough data
9.0
2176
|
Verified
Not enough data
8.6
1527
|
Verified
Not enough data
9.2
2215
|
Verified
Not enough data
Feedback
9.3
2370
|
Verified
Not enough data
9.0
1852
|
Verified
Not enough data
9.0
1894
|
Verified
Not enough data
8.8
1605
|
Verified
Not enough data
8.9
1791
|
Verified
Not enough data
8.9
1877
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.9
388
Not enough data
Agentic AI - Sales Enablement
Not enough data
7.0
63
Not enough data
7.0
62
Not enough data
6.9
61
Content Management
Not enough data
8.4
803
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
812
Not enough data
8.4
798
Analytics
Not enough data
8.4
882
Not enough data
8.4
883
Not enough data
8.4
827
Not enough data
8.3
801
Learning Management - Sales Enablement
Not enough data
7.5
40
Not enough data
7.4
39
Not enough data
7.8
41
Revenue Enablement - Sales Enablement
Not enough data
7.4
39
Not enough data
7.2
39
Not enough data
7.5
40
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gong and HubSpot Sales Hub are categorized as Conversation Intelligence, Sales Engagement, AI Sales Assistant, and Sales Analytics
Unique Categories
Gong is categorized as Revenue AI Platforms, Revenue Operations & Intelligence (RO&I), and Sales Coaching
HubSpot Sales Hub is categorized as Business Scheduling, Sales Enablement, Outbound Call Tracking, Visitor Identification, Email Tracking, Sales Performance Management, CRM, AI Agents For Business Operations, and Insurance CRM
Reviews
Reviewers' Company Size
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.5%
Information Technology and Services
16.7%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.3%
Other
28.4%
Computer Software
15.9%
Information Technology and Services
12.1%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Discussions
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
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