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Compare Emplifi and Keyhole

At a Glance
Emplifi
Emplifi
Star Rating
(367)4.4 out of 5
Market Segments
Mid-Market (43.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $1,249.00 Per Month
Browse all 3 pricing plans
Keyhole
Keyhole
Star Rating
(70)4.3 out of 5
Market Segments
Small-Business (59.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Keyhole
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Emplifi excels in overall user satisfaction, boasting a higher G2 Score compared to Keyhole. Users appreciate its comprehensive features, such as the ability to gather all social media content in one place and post directly across platforms, which enhances workflow efficiency.
  • Users say that Emplifi's quality of support stands out, with many highlighting the responsiveness and helpfulness of the support team. This is contrasted by Keyhole, where some users have noted that support could be improved, despite its solid performance in other areas.
  • Reviewers mention that Emplifi offers a robust social media analytics suite, with features that allow for detailed case capturing and benchmarking. This is particularly beneficial for users looking to analyze the impact of their posts effectively, a feature that some users feel is less comprehensive in Keyhole.
  • According to verified reviews, Keyhole shines with its user-friendly interface, making it easy for teams to train staff quickly. Users have praised its clean design and seamless integration, which can be a significant advantage for smaller businesses looking for straightforward solutions.
  • Users highlight that while Emplifi has a broader range of features, Keyhole's strength lies in its hashtag analytics and reporting capabilities. Many users have switched to Keyhole specifically for its effective hashtag tracking, which they find essential for their social media strategies.
  • Reviewers note that both platforms have their strengths, but Emplifi's higher ratings in areas like product direction and overall satisfaction suggest it may be a better long-term partner for businesses looking to grow their social media presence, while Keyhole remains a solid choice for those prioritizing ease of use and specific analytics features.
Pricing
Entry-Level Pricing
Emplifi
Essential
Starting at $1,249.00
Per Month
Browse all 3 pricing plans
Keyhole
No pricing available
Free Trial
Emplifi
No trial information available
Keyhole
No trial information available
Ratings
Meets Requirements
8.6
322
8.5
58
Ease of Use
8.8
329
9.0
59
Ease of Setup
8.6
200
8.8
47
Ease of Admin
8.7
191
8.7
46
Quality of Support
8.9
319
8.2
52
Has the product been a good partner in doing business?
9.1
191
8.5
45
Product Direction (% positive)
9.1
317
7.1
57
Features by Category
Not enough data
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Media AnalyticsHide 16 FeaturesShow 16 Features
8.1
159
8.4
31
Social Analytics
8.4
139
8.0
17
8.3
140
8.3
20
8.8
143
8.8
23
7.4
114
7.8
9
7.6
86
Feature Not Available
7.7
65
9.3
7
7.8
73
8.8
7
Reports & Dashboards
8.1
140
Feature Not Available
8.5
145
8.9
21
8.1
128
8.2
16
7.9
65
8.3
5
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Media ManagementHide 20 FeaturesShow 20 Features
8.1
128
Not enough data
Content & Collaboration
8.7
79
Not enough data
7.9
74
Not enough data
7.9
74
Not enough data
8.2
77
Not enough data
8.5
84
Not enough data
7.9
70
Not enough data
Social Management
8.8
124
Not enough data
8.7
114
Not enough data
7.9
103
Not enough data
8.4
115
Not enough data
7.6
104
Not enough data
7.9
67
Not enough data
7.2
26
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
12
Not enough data
Analytics
9.0
10
Not enough data
8.9
9
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
Customization
8.5
10
Not enough data
8.1
6
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Use Cases
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Display Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Social Media Listening ToolsHide 15 FeaturesShow 15 Features
8.2
98
8.7
37
Monitoring & Listening
8.7
82
8.3
33
7.1
62
8.3
26
8.3
46
9.3
5
8.1
39
9.7
5
7.9
42
Not enough data
8.8
44
9.3
5
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
7.9
70
7.9
25
8.6
87
8.3
32
7.7
42
Not enough data
8.6
45
Not enough data
Social Commerce PlatformsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Live selling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
User-Generated ContentHide 12 FeaturesShow 12 Features
7.7
12
Not enough data
Visual UGC
7.2
10
Not enough data
8.2
11
Not enough data
7.4
11
Not enough data
8.0
10
Not enough data
Integrations
8.5
12
Not enough data
7.2
12
Not enough data
8.0
11
Not enough data
7.3
10
Not enough data
Support
8.2
10
Not enough data
7.2
10
Not enough data
Performance
7.4
9
Not enough data
7.4
9
Not enough data
Influencer Marketing PlatformsHide 20 FeaturesShow 20 Features
8.4
20
8.3
14
Influencer Marketing
8.1
16
|
Verified
Not enough data
8.2
17
|
Verified
8.3
6
|
Verified
8.5
17
|
Verified
8.3
8
|
Verified
8.1
17
|
Verified
Not enough data
8.3
15
|
Verified
Not enough data
8.3
15
|
Verified
Not enough data
8.7
17
|
Verified
Not enough data
8.2
16
|
Verified
7.7
8
|
Verified
8.6
17
|
Verified
8.8
8
|
Verified
8.2
17
|
Verified
8.6
7
|
Verified
Feature Not Available
Not enough data
Feature Not Available
Feature Not Available
8.5
8
Feature Not Available
9.0
8
Feature Not Available
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Customer Service PlatformsHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Emplifi
Emplifi
Small-Business(50 or fewer emp.)
25.1%
Mid-Market(51-1000 emp.)
43.1%
Enterprise(> 1000 emp.)
31.8%
Keyhole
Keyhole
Small-Business(50 or fewer emp.)
59.7%
Mid-Market(51-1000 emp.)
20.9%
Enterprise(> 1000 emp.)
19.4%
Reviewers' Industry
Emplifi
Emplifi
Marketing and Advertising
19.9%
Retail
14.0%
Food & Beverages
4.8%
Automotive
4.8%
Consumer Goods
4.2%
Other
52.4%
Keyhole
Keyhole
Marketing and Advertising
29.9%
Non-Profit Organization Management
10.4%
Entertainment
10.4%
Public Relations and Communications
7.5%
Media Production
4.5%
Other
37.3%
Alternatives
Emplifi
Emplifi Alternatives
Sprinklr Social
Sprinklr Social
Add Sprinklr Social
Meltwater
Meltwater
Add Meltwater
Hootsuite
Hootsuite
Add Hootsuite
Sprout Social
Sprout Social
Add Sprout Social
Keyhole
Keyhole Alternatives
Hootsuite
Hootsuite
Add Hootsuite
Sprout Social
Sprout Social
Add Sprout Social
Brand24
Brand24
Add Brand24
Brandwatch Consumer Intelligence
Brandwatch Consumer Intelligence
Add Brandwatch Consumer Intelligence
Discussions
Emplifi
Emplifi Discussions
is it possible to compare the performance and combine the result cross platform and brand ?
3 Comments
Simon B.
SB
1 . Yes, this can be done with Socialbakers' Dashboard widgets, plus export. 2. Yes, this can be done with Socialbakers' Dashboard widgets, plus...Read more
What is socialbakers?
1 Comment
CO
The old Emplifi nameRead more
What mobile app support is available?
1 Comment
Official Response from Pixlee TurnTo
TurnTo provides SDKs for iOS and Android (Java) development. In addition, TurnTo supports SMS and push notification services for customers looking to notify...Read more
Keyhole
Keyhole Discussions
Speed of hashtag monitoring?
1 Comment
Deborah B.
DB
In few second for a refresh. Keyhole is abble to monitore quickly hasthag. But it's important to know exactly that you want monirore to build the right...Read more
Monty the Mongoose crying
Keyhole has no more discussions with answers